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Online Hotel Management

All About Hotel Facilities and Amenities (The Hotel Industry Explained)

Welcome to our comprehensive guide on hotel facilities and amenities.

In this article, we will explore everything you need to know about the hotel industry, accommodation options, hotel dining, recreational facilities, and business and conference facilities. Whether you’re a traveler searching for the perfect hotel or a hotelier looking to enhance your offerings, this article will provide you with valuable insights.

Hotel facilities are the backbone of any hotel and are crucial for creating a satisfying guest experience. These facilities include various amenities such as rooms, restaurants, fitness centers, spas, conference rooms, and pools, all designed to cater to different guest needs. Hotel amenities, on the other hand, are the extra services and features that make a guest’s stay more pleasurable, such as TVs, mini-bars, and free Wi-Fi.

The hotel industry is a major global industry that offers a wide range of accommodation options, catering to different budgets and preferences. From budget-friendly hotels to luxury resorts, there is something for everyone. Hotel dining options, recreational facilities like swimming pools and fitness centers, and business and conference facilities are all important aspects of hotel facilities that contribute to the overall guest experience.

In this article, we will delve into the details of hotel facilities, explore the distinction between amenities and facilities, discuss the importance of maintaining and optimizing hotel facilities, and provide insights into popular amenities and services offered by hotels. We will also discuss the specific needs of disabled guests and the role of facilities management in maintaining accessible facilities. Additionally, we will explore how hotel departments work together to ensure the smooth operation of hotel facilities and how budget allocation plays a vital role in managing and enhancing hotel facilities.

Key Takeaways:

• Hotel facilities include a variety of amenities such as rooms, restaurants, fitness centers, spas, conference rooms, and pools.
• Hotel amenities are the extra services and features that enhance the guest experience, such as TVs, mini-bars, and free Wi-Fi.
• The hotel industry offers various accommodation options, ranging from budget-friendly hotels to luxury resorts.
• Hotel dining options, recreational facilities, and business and conference facilities are important aspects of hotel facilities.
• Proper maintenance and optimization of hotel facilities are crucial for enhancing the guest experience and ensuring the effectiveness and efficiency of hotel operations.

What Are Hotel Facilities?

Hotel facilities are the designated spaces and utilities within a hotel that are designed to facilitate various activities for guests. These spaces and utilities serve as essential amenities and resources that enhance the guest experience and meet their needs during their stay.

Hotel facilities encompass a wide range of areas and services, including:

• Lobby: The welcoming area where guests check-in and check-out of the hotel.
• Food and dining spaces: Restaurants, bars, cafes, and room service options for guests to enjoy meals and beverages.
• Fitness facilities: Gyms, fitness centers, and sports amenities to provide exercise opportunities for guests.
• Spas: Relaxation and wellness centers offering a variety of treatments and services.
• Business centers: Fully equipped spaces with computers, printers, and meeting rooms for guests conducting business-related activities.
• Meeting rooms: Designated areas for conferences, seminars, and other professional gatherings.
• Swimming pools: Outdoor or indoor pools for leisure and recreational purposes.
• And more: Other facilities may include outdoor spaces, shops, entertainment venues, and recreational activities.

Hotel facilities are distinct from amenities, which are additional services or features that improve the guest experience.

Facilities management is responsible for overseeing the maintenance, management, and optimization of these facilities.

Focusing on facilities management ensures the sustainability, safety, and efficient operation of hotel facilities, providing guests with a seamless and comfortable experience.

The Importance of Hotel Facilities

Hotel facilities play a crucial role in enhancing the guest experience and satisfaction.

When choosing a hotel, guests carefully consider the facilities offered to ensure they have a comfortable and enjoyable stay. The quality and variety of hotel facilities can set a property apart from the competition and attract more bookings.

The presentation and maintenance of facilities are key factors that reflect the hotel’s attention to detail and care for its guests. Well-maintained and attractive facilities create a positive perception and contribute to a better overall guest experience. Guests are more likely to return to a hotel and recommend it to others if they have a positive experience with the facilities.

Optimizing facility management is crucial for ensuring the effectiveness and efficiency of hotel operations. By implementing efficient maintenance processes, hotels can minimize downtime, reduce costs, and provide uninterrupted services to guests. Continuous optimization of hotel facilities enables the property to meet and exceed guest expectations, leading to enhanced satisfaction and positive reviews.

Benefits of Exceptional Hotel Facilities

• Enhanced guest experience: High-quality facilities contribute significantly to the overall guest experience and satisfaction.
• Increased competitiveness: When a hotel has superior facilities, it stands out from the competition and attracts more bookings.
• Positive brand image: Attractive and well-maintained facilities create a positive perception of the hotel and its brand.
• Repeat business: Satisfied guests are more likely to return to a hotel that offers exceptional facilities.
• Word-of-mouth recommendations: Guests who have a great experience with hotel facilities are more likely to recommend the property to their friends and family.

Investing in hotel facilities and ensuring their optimal presentation and maintenance is essential for any hotel looking to succeed in a competitive industry. By prioritizing the guest experience and continuously optimizing facility management, hotels can create a standout reputation and attract loyal guests.

Hotel Amenities vs. Hotel Facilities

While the terms “amenities” and “facilities” are often used interchangeably, there is a distinction between the two.

Amenities refer to the additional services and features that enhance the guest experience and make their stay more enjoyable and comfortable. These can include in-room amenities such as TVs, mini-bars, and toiletries.

Facilities, on the other hand, are the designated spaces and utilities within a hotel that facilitate specific activities for guests, such as dining areas, fitness centers, and meeting rooms.

While both amenities and facilities contribute to the guest experience, their primary focus is different – amenities aim to provide comfort and enjoyment, while facilities fulfill specific needs.

Popular Hotel Facilities

When it comes to hotel facilities, there are certain amenities that guests simply can’t resist.

These popular offerings enhance the overall guest experience and provide added convenience and enjoyment during their stay. Here are some of the most sought-after hotel facilities that guests love:

1. Food and Beverage Facilities

Restaurants and bars within the hotel premises are more than just places to eat and drink – they are an integral part of the hotel experience. Food and beverage facilities showcase the hotel’s character and offer guests a taste of delicious cuisine and refreshing beverages without having to leave the premises. From fine dining restaurants to cozy cafes and stylish bars, hotels offer a range of dining options to cater to different tastes and preferences.

2. Swimming Pool

A swimming pool is a highly desirable hotel facility, especially in warm and sunny destinations. It provides guests with a place to relax, unwind, and cool off while enjoying their vacation. Whether it’s a luxurious rooftop pool with panoramic views or a family-friendly pool with slides and water features, the swimming pool is often a focal point of the hotel, attracting guests of all ages.

3. Spa Facilities

Indulging in spa treatments is a popular activity for many hotel guests seeking relaxation and rejuvenation. Spa facilities offer a range of services, including beauty treatments, massages, facials, and hair-care services. High-end resorts often feature luxurious spas with tranquil environments and a wide array of treatments to pamper guests and leave them feeling refreshed and revitalized.

4. Conference/Meeting Rooms

For business travelers and those attending events, conference and meeting rooms are essential hotel facilities. These designated spaces provide a private and comfortable environment for meetings, conferences, seminars, and other corporate events. Equipped with modern technology and professional amenities, these rooms ensure that business activities run smoothly and efficiently within the hotel premises.

5. Fitness Facilities

Maintaining an exercise routine is important for many guests, even when they are away from home. Hotel fitness facilities, such as fully equipped gyms and fitness centers, allow guests to keep up with their workout regimen while traveling. These facilities offer a range of exercise equipment, from cardio machines to free weights, to cater to different fitness preferences.

Overall, these popular hotel facilities enhance the guest experience by providing convenient and enjoyable amenities. Whether guests are indulging in delectable dining options, relaxing by the pool, pampering themselves at the spa, conducting business in well-equipped meeting rooms, or staying active in fitness facilities, these facilities contribute to a memorable and satisfying stay.

Comparison of Popular Hotel Facilities

These popular hotel facilities cater to guests’ various needs and preferences, ensuring a well-rounded and enjoyable stay.

From satisfying culinary experiences to invigorating recreational activities and convenient business spaces, these facilities contribute to a successful and memorable hotel stay.

Hotel Facilities for the Disabled

The hotel industry recognizes the importance of providing accessible facilities for guests with disabilities. It is crucial to ensure that everyone, regardless of their mobility or sensory impairments, can enjoy a comfortable and inclusive stay. Accessible rooms are specifically designed to cater to the needs of guests with disabilities, offering amenities and features that enhance their comfort and autonomy.

Accessibility in hotel facilities goes beyond just accommodating wheelchair users. It also includes features such as ramps, elevators, Braille signage, visual aids, and wheelchair-accessible bathrooms. These modifications not only provide physical access but also contribute to the overall experience and well-being of guests with disabilities.

Facilities management plays a critical role in maintaining and monitoring the accessibility of hotel facilities. Compliance with accessibility laws and regulations is essential to ensure that all guests can navigate the premises safely and comfortably. Facilities managers regularly inspect facilities for safety and functionality, addressing any issues promptly to create a barrier-free environment for everyone.

Providing inclusive services is another important aspect of ensuring an accommodating and welcoming environment. Trained staff members are equipped to assist guests with disabilities, offering personalized support and assistance when needed. Inclusive services may include providing information in alternative formats, arranging transportation, and offering additional aids and services tailored to individual needs.

To further emphasize the commitment to accessibility, hotels can incorporate accessibility features into their online booking systems and websites. This allows guests to choose accessible rooms and provides detailed information on the facilities available to meet their specific needs.

In summary, accessible rooms, facilities management, compliance with regulations, and the provision of inclusive services are all vital elements in ensuring a welcoming and inclusive environment for guests with disabilities. By prioritizing accessibility, hotels can create a positive and memorable experience for all guests.

Hotel Departments and Facilities Management

Efficient management of hotel facilities requires the collaboration of various departments within the hotel. Facilities management plays a crucial role in overseeing the maintenance, sustainability, and smooth operation of all hotel facilities.

Each department has its responsibilities in ensuring that the hotel facilities are well-maintained and meet the needs of the guests. Regular maintenance checks are conducted to identify any issues promptly and address them to avoid inconveniences for guests.

Implementing sustainable practices is another vital aspect of facilities management. This includes initiatives to reduce energy consumption, minimize waste, and promote environmental sustainability throughout the hotel. By integrating sustainable practices into facility management, hotels can contribute positively to both the environment and their reputation.

Integrating new technologies and software is also essential in optimizing facility management. Embracing technological advancements can streamline processes, enhance operational efficiency, and improve the overall guest experience. From property management systems to automation tools, utilizing technology helps ensure the smooth functioning of hotel facilities.

Developing comprehensive operating procedures is crucial for efficient facility management. Clear guidelines and protocols enable staff members to perform their tasks effectively and consistently, ensuring that the facilities operate smoothly and meet the expected standards.

Staff training is an integral part of facilities management, as it equips employees with the necessary skills and knowledge to handle their responsibilities effectively. By providing comprehensive training programs, hotels can ensure that their staff members are well-prepared to operate and maintain the facilities efficiently, enhancing guest satisfaction and safety.

Overall, effective hotel facility management requires coordination among various departments, including maintenance, sustainability, technology, operations, and human resources. By aligning all these functions and investing in proper training and procedures, hotels can optimize their facility management practices and provide an exceptional guest experience.

Hotel Departments and Their Roles in Facility Management

Hotel facilities and budget allocation.

Allocating an appropriate budget for hotel facilities is crucial for effectively managing costs and ensuring a return on investment. When it comes to budget allocation, hoteliers need to consider several important factors:

Maintenance and Repair Costs

• Regular maintenance and timely repairs are essential for keeping hotel facilities in optimal condition.
• Allocating a portion of the budget for routine maintenance helps prevent major issues and reduces long-term costs.

Upgrades and Renovations

• Investing in upgrades and renovations is necessary to keep hotel facilities up to date and appealing to guests.
• Setting aside a budget specifically for improvements helps maintain competitiveness in the market.

Energy Efficiency Measures

• Implementing energy-efficient practices and technologies can significantly reduce operational costs over time.
• Including renewable energy sources or energy-saving devices in the budget can lead to long-term cost savings.

Implementing New Technologies

• Adopting innovative technologies enhances guest experience and operational efficiency.
• Allocating a portion of the budget to explore and integrate new technologies ensures the hotel remains competitive.

Proper budget allocation allows hotels to optimize facility management, maintain the quality of facilities, and provide a positive guest experience while managing expenses. By strategically planning and allocating budget resources, hoteliers can achieve a favorable return on investment (ROI) while ensuring the satisfaction of their guests.

Improving and Promoting Hotel Facilities

To attract more business and enhance the guest experience, there are various strategies hoteliers can employ to improve and promote their facilities. By implementing the following tactics, you can effectively showcase your hotel and stand out from the competition:

• Update Hotel Images: Visuals play a crucial role in capturing the attention of potential guests. Make sure to update your hotel images regularly, showcasing your facilities, rooms, and amenities. High-quality images can create a positive first impression and entice guests to choose your property.
• Provide Detailed Information: Ensure that your website and other promotional materials contain detailed information about your hotel facilities. Highlight the unique features and amenities that set your property apart. Descriptive content can help potential guests understand the value of your facilities and make informed decisions.
• Create Special Packages and Promotional Offers: Incorporate the usage of hotel facilities into special packages and promotional offers. For example, offer spa packages that include a massage and access to your spa facilities, or create dining packages that feature a multi-course meal at one of your on-site restaurants. By bundling facilities with other services, you can entice guests to book and experience everything your hotel has to offer.
• Enhance Group Offers: Attract more group bookings by providing special perks and amenities. Offer private dining spaces for group events or early access to your fitness centers for group workouts. By customizing your facilities to cater to groups, you can position your hotel as an ideal choice for corporate meetings, conferences, and social gatherings.
• Cultivate a Distinguishable Brand Identity: Align your hotel’s brand identity with the facilities you offer. Develop a unique selling proposition that showcases the specific features and experiences guests can expect when staying at your property. Cultivate a brand image that resonates with your target market and highlights the value of your facilities.

Luxury Hotel Amenities

When it comes to luxury hotels, guests have high expectations for amenities and services. They seek an exceptional level of comfort and personalization throughout their stay. To meet these expectations, luxury hotels offer a range of exclusive amenities that enhance the guest experience.

Pampering Your Senses

In luxury hotels, attention to detail is paramount, and amenities are meticulously designed to cater to the discerning tastes of high-end guests. Here are some of the luxury hotel amenities that elevate the guest experience:

• Room Purification: State-of-the-art air filtration systems and hypoallergenic bedding ensure a clean and fresh environment for guests.
• Taste of Local Flavor or History: Complimentary local delicacies or historical narratives provide a unique sense of place and cultural immersion.
• Cocktail Bars: Expert mixologists craft signature cocktails, offering guests a sophisticated drinking experience without leaving the hotel premises.
• Handwritten Notes: Personalized messages from the hotel staff create a warm and welcoming atmosphere, making guests feel valued and appreciated.
• Private Shopping Experiences: Access to exclusive shopping events or personalized shopping services allow guests to indulge in luxury retail therapy.
• Personalized Room Controls: Cutting-edge technology enables guests to customize their room environment, including lighting, temperature, and entertainment preferences.

These luxury hotel amenities provide an unparalleled level of comfort, sophistication, and personalization. They go beyond the basics to create a memorable and satisfying experience for luxury guests.

Delivering Unforgettable Experiences

Luxury hotels understand that it’s the little details that make a big difference. By providing indulgent amenities, these hotels aim to create an environment of pampering and exclusivity. From the moment guests step foot into the hotel, they are immersed in a world of luxury and unparalleled service.

Whether it’s savoring a handcrafted cocktail, enjoying a private shopping spree, or luxuriating in a personalized room environment, these amenities ensure that every moment of a luxury hotel stay is tailored to the guest’s desires.

Creative Hotel Amenities

Hotels can offer a truly memorable and unique guest experience by providing creative and one-of-a-kind amenities. By thinking outside the box and offering something special, hotels can create a lasting impression on their guests. Here are some creative hotel amenities that can make a stay truly exceptional:

Tasting Samples from Local Breweries or Distilleries

Partnering with local breweries or distilleries can provide guests with exclusive tasting experiences. By showcasing the best of the local craft beer or spirits scene, hotels can offer a unique opportunity for guests to savor the flavors of the destination.

Art Supplies for Guests to Explore Their Creativity

Providing art supplies in guest rooms allows guests to unleash their creativity during their stay. From painting to sketching, guests can tap into their artistic side and create unique pieces inspired by their surroundings.

Musical Instruments in Guest Rooms

For guests who have a passion for music, having musical instruments available in guest rooms can be a delightful surprise. Whether it’s a guitar, keyboard, or even a set of drums, guests can indulge in their musical talents and enjoy a truly immersive experience.

Personalization for a Tailored Experience

Personalization is key when it comes to creative amenities. Hotels can offer customized experiences based on guest preferences, such as personalized welcome notes, curated recommendations for activities and attractions, or even bespoke room setups to ensure every guest feels special and valued.

Creative hotel amenities not only enhance the guest experience but also showcase the hotel’s commitment to providing unique and unforgettable moments. By partnering with local businesses, hotels can offer guests exclusive experiences and products that they can’t find anywhere else. With personalization at the forefront, guests can customize their stay and create lasting memories.

Hotel Amenities and Pricing

Hotel amenities play a significant role in shaping the guest experience and can have a direct impact on pricing strategy and revenue generation. When hotels offer a wide range of amenities, it enhances the overall guest experience and justifies higher room rates. Luxury hotels, known for their exclusivity and personalized services, often charge premium prices to reflect the value of their amenities. Conversely, budget-friendly hotels may offer essential amenities at no extra cost to attract price-conscious travelers.

The way hotel amenities are packaged and marketed can significantly influence pricing decisions and contribute to higher revenue for the property. A strategic approach is key in determining which amenities to highlight and how to position them to maximize profitability. By understanding the preferences and expectations of their target market, hotels can tailor their amenities to meet guest needs and set competitive pricing.

When guests perceive the amenities offered as valuable and contributing to a memorable stay, they are more willing to pay higher prices. Therefore, hotels must focus on delivering exceptional guest experiences through well-designed amenities and services.

Differentiating factors that impact pricing strategy:

• Exclusivity: Unique amenities that are not widely available contribute to a sense of luxury and can justify higher prices.
• Personalization: Customized amenities and services tailored to individual guest preferences add value and warrant higher pricing.
• Quality and Presentation: High-quality amenities, beautifully presented, enhance the perception of value and warrant premium pricing.
• Complementary Services: Offering additional services alongside amenities, such as spa treatments or concierge assistance, can justify higher room rates.

Implementing effective pricing strategies requires hotels to carefully analyze the costs associated with providing amenities and consider the revenue impact. It is essential to strike a balance between meeting guest expectations and generating profit. By identifying the amenities that have the greatest appeal to their target market and adjusting pricing accordingly, hotels can optimize revenue generation while ensuring a satisfactory guest experience.

Hotel amenities are a crucial aspect of a property’s value proposition and can significantly impact pricing strategy and revenue. By offering desirable amenities that align with guest preferences, hotels can attract and retain guests while driving profitability. Smart pricing decisions, informed by an understanding of guest expectations and market dynamics, can ensure a win-win scenario for both the hotel and its guests.

List of Hotel Amenities and Services

When it comes to hotel amenities and services, different hotels cater to different target markets and uphold their unique brand identities. However, there are some common amenities and services that guests can expect to find in many hotels. These include:

• Mobile Check-In: Enjoy the convenience of checking in to your hotel room right from your smartphone, saving you time and hassle at the front desk.
• Kitchen Features: Many hotels offer kitchen features in their rooms, such as microwaves and refrigerators, allowing you to store and prepare your own food if desired.
• Flexible Check-In and Check-Out: Take advantage of flexible check-in and check-out options, giving you the freedom to adjust your arrival and departure times according to your schedule.
• Pet-Friendly Facilities: For those traveling with furry friends, pet-friendly hotels provide accommodations and amenities specifically designed to cater to the needs of your pets.
• Complimentary Coffee and Water: Start your day right with a complimentary cup of coffee or tea in your room, and stay hydrated with complimentary bottled water.
• Fitness Centers: Maintain your workout routine while on the road with fully equipped fitness centers that offer a range of exercise equipment.
• Pools: Take a refreshing dip in a swimming pool or lounge poolside, enjoying a moment of relaxation and leisure.
• Spa Services: Indulge in some pampering and relaxation with spa services, including massages, facials, and body treatments.
• Airport Shuttles: Many hotels provide airport shuttle services, making it convenient for guests to travel to and from the airport without any hassle.
• Communal Spaces: Enjoy shared spaces within the hotel that are designed for meetings, social gatherings, or simply unwinding and mingling with other guests.

These are just a few examples of the amenities and services that hotels can offer. The specific list of amenities and services may vary depending on the hotel and its target guests. It’s important to choose a hotel that aligns with your preferences and needs, ensuring a pleasant and comfortable stay.

In conclusion, hotel facilities and amenities are vital for creating a positive guest experience and attracting guests to your property. When designing your hotel facilities, it is crucial to consider your brand identity and target market to ensure that the amenities align with their preferences and needs. Additionally, allocating a proper budget for facility maintenance and upgrades is essential in delivering a satisfying guest experience.

Promoting your hotel facilities through effective marketing strategies is equally important. By showcasing unique amenities and creative offerings, you can differentiate your property from competitors and entice potential guests to choose your hotel. Remember to focus on the guest experience and tailor your promotional efforts to highlight the benefits and features of your facilities.

By prioritizing and optimizing your hotel facilities, you can enhance the guest experience, strengthen your brand identity, and contribute to the overall success of your business. Continuously evaluate and refine your facilities to meet evolving guest expectations and stay ahead in the competitive hospitality industry.

What are hotel facilities?

Hotel facilities refer to the designated spaces and utilities within a hotel that are designed to facilitate various activities for guests. These can include the lobby, check-in/check-out areas, food and dining spaces, fitness facilities, spas, business centers, meeting rooms, swimming pools, and more.

Why are hotel facilities important?

Hotel facilities play a crucial role in influencing the guest experience and satisfaction. The facilities a hotel offers can set it apart from the competition and attract more bookings. Well-maintained and attractive facilities create a positive perception and contribute to a better overall guest experience. Optimizing facility management is essential for ensuring the effectiveness and efficiency of hotel operations.

What is the difference between hotel amenities and hotel facilities?

While the terms “amenities” and “facilities” are often used interchangeably, there is a distinction between the two. Amenities refer to the additional services and features that enhance the guest experience and make their stay more enjoyable and comfortable. Facilities, on the other hand, are the designated spaces and utilities within a hotel that facilitate specific activities for guests, such as dining areas, fitness centers, and meeting rooms.

What are some popular hotel facilities?

Some popular hotel facilities include food and beverage options like restaurants and bars, swimming pool facilities, spa facilities, conference and meeting rooms, and fitness facilities.

How do hotels cater to guests with disabilities?

The hotel industry recognizes the importance of providing accessible facilities for guests with disabilities. This includes designated accessible rooms and facilities with features like ramps, elevators, Braille signage, visual aids, and wheelchair-accessible bathrooms. Facilities management plays a crucial role in ensuring compliance with accessibility laws, regularly checking the facilities for safety and functionality, and providing staff training to assist guests with disabilities.

What role do hotel departments play in managing facilities?

Hotel departments are integral to the successful management of hotel facilities. Facilities management oversees the maintenance, sustainability, and efficient operation of all hotel facilities. Each department plays a role in ensuring that the facilities run smoothly and meet the needs of the guests.

How should hotels allocate their budget for facilities?

Allocating an appropriate budget for hotel facilities is crucial for effectively managing costs and ensuring a return on investment. Proper budget allocation allows hotels to optimize facility management, maintain the quality of facilities, and provide a positive guest experience while managing expenses.

How can hotels improve and promote their facilities?

Hotels can improve and promote their facilities by updating hotel images, providing detailed information about facilities, creating special packages and promotional offers that incorporate the usage of hotel facilities, enhancing group offers, and cultivating a distinguishable brand identity that aligns with the hotel’s facilities.

What amenities do luxury hotels offer?

Luxury hotels cater to high-end guests who have specific expectations for amenities and services. Some luxury hotel amenities include room purification, taste of local flavor or history, cocktail bars, handwritten notes, private shopping experiences, and personalized room controls.

How can hotels offer creative and unique amenities?

Hotels can offer creative and unique amenities by capitalizing on the hotel’s location and partnering with local businesses to provide exclusive experiences and products. Examples of creative hotel amenities include offering tasting samples from local breweries or distilleries, providing art supplies for guests to explore their creativity, and placing musical instruments in guest rooms for a unique experience.

How do hotel amenities impact pricing?

Hotel amenities can directly impact pricing strategy and revenue generation. Luxury hotels often charge premium prices for their exclusive amenities and personalized services. The way hotel amenities are packaged and marketed can influence pricing decisions and contribute to higher revenue for the property.

What are some common hotel amenities and services?

Common hotel amenities and services include mobile check-in, kitchen features like microwaves and fridges, flexible check-in and check-out options, pet-friendly facilities, and complimentary coffee and water in the rooms. Other amenities can include fitness centers, pools, spa services, airport shuttles, and communal spaces for meetings and social gatherings.

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Hotel Facilities and Why They Matter

Hotels, like all other businesses, are subject to the whims of the economy, industry, and changes in the local markets. Hospitality and travel trends are constantly shifting, causing hoteliers to adopt new business and marketing strategies constantly. While keeping up with industry trends is integral to staying relevant and competitive, offering a worthwhile and reliable product is the foundation of success. The capabilities properties have to offer—their hotel facilities and amenities—can make or break them, regardless of changes in the market or industry trends.

In this guide, we’ll cover the ins and outs of hotel facilities as we review the impact they can have on property sales, marketing efforts, and more. You’ll uncover tips, tools, resources, and facility-focused strategies you can use to attract more business and drive hotel revenue . If you’re looking for ways to improve group offers, promote meeting space, or improve the guest experience, you’ve come to the right place.

What are hotel facilities?

A broad and sweeping term, “facilities,” can technically refer to any part of a building or hotel, from the actual structure to the parking lot or guestrooms. However, in this guide, our discussion is more specific; we’re talking about more than the building itself or individual guestrooms. Hotel facilities are designated spaces and utilities designed to facilitate activities. These spaces include, but are not limited to:  

• Check-in/check-out areas
• Food and dining spaces/services
• Fitness facilities
• Business center
• Meeting rooms
• Swimming pool
• Tennis courts
• Guest lounges
• Outdoor patio

Although “amenities” and ‘facilities” are frequently used synonymously, hotel facilities are distinct spaces and should be categorized separately. Think of it this way: facilities facilitate activities, and amenities improve them . For example, a guestroom can accommodate sleep, relaxation, dining, work, and more. Amenities that will wow your guests and enhance the quality of those activities might include blackout curtains, high-end toiletry products, a separate dining table, or a flexible workstation.

What is hotel facilities management?

Hotel facilities management is a component of hotel operations management focused on the maintenance and upkeep of hotel spaces. Facilities managers determine which facilities a hotel will offer and how they will operate. They work with other departments to ensure all hotel facilities run safely, sustainably, and efficiently.

Optimizing facility performance and perception may require implementing eco-friendly hotel solutions , instituting new technology and software, developing new operating procedures, or hosting staff training. As sustainability initiatives, guest wellness, and forms of hotel technology continue to dominate industry trends, these factors have become essential to hotel facilities management.

The importance of maintaining hotel facilities 

Facilities and amenities make your hotel unique, helping to set it apart from the competition. Guests may review multiple properties when seeking accommodation, looking at online reviews, photos, and written descriptions. If your facilities appeal to potential customers by meeting their needs, they are more likely to book a room at your property than a nearby competitor.

Whether entering the lobby for the first time or coming upon your property listing online, facility presentation can significantly impact how guests perceive your hotel . Presentation and upkeep reflect the care and attention paid to hotel facilities, which consumers may view as a reflection of how well your hotel treats its guests. Attractive, clean, and safe facilities demonstrate that the staff cares for the hotel and its guests.

Optimizing facility management for guest satisfaction

While effectiveness describes how successful an activity or procedure is, efficiency refers to how well something is done, and hotel facilities must have both to provide an optimal guest experience. Work with each department to ensure hotel facilities run in tip-top shape, optimizing facility effectiveness, maximizing efficiency, and improving hotel operations . Schedule routine maintenance to prevent major breakdowns or disruptions, manage the institution of more effective staff procedures and oversee the optimization of each facility’s operational output.  

Guests shouldn’t have to worry about whether their favorite gym equipment is out of order or if the dining room will be too crowded while they try to squeeze in a quick breakfast. Travelers should be able to rely on their hotel to provide all services and experiences as advertised, making their lives easier instead of more complicated.

Ten tips for improving and promoting hotel facilities

Whether you’re seeking property improvement advice, new marketing strategies, or ideas for using hotel facilities to capture more business, you’ll benefit from these tips.

1. Update hotel images

Schedule a photoshoot to capture high-quality, up-to-date images of hotel facilities. Update property photos on all hotel listings and booking sources, such as the main website, social media pages, your Google Business listing, and Cvent venue profile .

2. Provide additional guest benefits with packages and promotions

Create special packages and promotional offers that incorporate the usage of hotel facilities. Combine guestroom and event space rental to build attractive packages that appeal to many different types of hotel guests . Access to event space for three or four hours could benefit a large family with small children as much as a corporate traveler seeking a private room for a teleconference.

Get creative with facility-based packages. Consider opening portions of the hotel patio or dining room to private reservations for parties and intimate gatherings. Create spa, fitness, and meal packages, and capture new local accounts by offering complimentary room nights for every two or three meetings booked. Promote packages and special offers during the online booking process to boost website conversions and maximize revenue potential.

3. Enhance your group offers

Grow group business with facility-based promotions and offers. Look for unique ways to utilize hotel spaces to improve the group stay experience. Consider using hotel facilities to offer groups perks like:  

• Private dining space
• Meeting space
• Early fitness center access
• A lobby welcome table
• VIP parking or shuttle service
• Personalized decorations
• Early check-in/late check-out exclusives
• Comp promotions (i.e., one complimentary room per 20 booked)

Design exclusive all-inclusive group packages that include comfortable rooms, meeting space, or use of other hotel facilities. Give planners access software that gives groups the power to manage their rooming list. A tools put planners and group contacts in control of their block, freeing up hotel staff to spend more time satisfying guests.

4. Open meeting facilities up to instant bookings

Allow travel and event planners to book simple meetings at your property instantly . Online booking eliminates the need to undergo the RFP process for smaller events. Using pre-set contract terms and conditions, you can streamline event management. Make contracting simple meetings a breeze, and free up the hotel sales team to focus on bigger pieces of business.

5. Cultivate a distinguishable brand identity

A brand identity represents what your hotel is all about: its atmosphere, offerings, and values. Build an identifiable brand that establishes what guests can expect from your property, with a brand identity that makes it easy for consumers to distinguish the hotel’s marketing. Consider the following:

• Is your hotel designed to accommodate budget-conscious or luxury travelers?
• Do you cater to vacationers, corporate guests, or multiple market segments ?
• What types of hotel guests do you want to attract?
• Which travelers find the hotel’s facilities most appealing?
• What color scheme, font, and logo capture the hotel’s spirit?

When building your brand, consider the hotel’s facilities and services your property can offer. If your hotel doesn’t have a meeting room or business center, it could be misleading to market the property as the best choice for business travelers or digital nomads . Instead, consider creating a leisure-focused brand by pinpointing what your hotel does have to offer, such as a welcoming lobby and comfortable guestrooms.

6. Create inviting and flexible community spaces

Cultivate welcoming community spaces where guests can work, play, and relax. Look for underutilized areas in the lobby, reception area, business center, or otherwise. Work with your team to unlock the potential of open space , turning unused hotel areas into a game corner, flexible tech-friendly workstations, or a community table. Consider your hotel’s target market, and create communal spaces that cater to your best guests.

7. Use visual storytelling to advertise facilities

While highlighting facility amenities and specific services is critical in communicating important hotel information to guests, consumers are more likely to remember an ad that tells a story than one rooted in facts. Instead of focusing on facility perks alone, create marketing that advertises the guest experience they can offer.

Invite travelers to enjoy spirited summer barbecues on the lush, comfortable outdoor patio or gather for family time in the hotel’s activity center by creating attractive advertisements that feature the same. Use captivating images , add eye-catching colors, and write ad copy that helps the reader see, sense, and imagine what a stay at your hotel would be like.

8. Advertise hotel facilities where planners will see them

Capture more group, transient, and event business by advertising your property . Capture the attention of planners actively sourcing in your area with meeting space banner ads .

9. Take marketing your facilities a step further with a virtual hotel tour

Capitalize on the virtual tourism trend by promoting a virtual tour of your hotel. Through a virtual hotel tour , customers and potential guests can tour the property, exploring the lobby and guestrooms from the comfort of their own homes. Invite prospective groups and potential clients to take the tour so they can see how well-suited the hotel is for their event. Virtual reality marketing allows future guests, travel planners, and event organizers to “try before they buy,” which can help bring them one step closer to booking.

Improve the planner experience with engaging and interactive virtual tools. With event diagramming software, planners, group contacts, and clients can watch their event come to life online. Interactive floorplans enable remote clients to tour event space, walk through their event setup, and view every detail in photorealistic 3D. Using event diagramming software, planners can visualize every aspect of their event—down to the finest detail—and know your property is the right hotel to meet their needs.

10. Do what you do best

Set yourself apart from competing hotels by celebrating what you do differently. Even if your property is a bit older or has fewer amenities than others nearby, you can still win consumers over with guest-focused hotel facilities and marketing that highlights them. Identify what distinguishes your property from competitors and makes it one of a kind.

Frequently asked questions about hotel facilities

1. What are eco-friendly hotel facilities?

Eco-friendly facilities promote sustainability by reducing waste, limiting energy consumption, reserving resources, and participating in other environmentally-friendly objectives. Reducing chemical usage in hotel cleaning procedures, implementing a property-wide recycling infrastructure, and installing automated smart-room technology are just a few eco-friendly initiatives that can help improve facility sustainability.

Learn more about sustainability for hotels

2. What are five-star hotel facilities?

Five-star hotels and luxury accommodations typically offer more services and facility variation than their brand-based or budget-friendly counterparts. In addition to luxurious rooms, five-star hotel guests may encounter one or more onsite restaurants, private swimming pools, rooftop bars, or an opulent spa.

3. How often should hotels renovate their facilities?

Around the eleven-year mark , most hotels begin to show some wear and tear. Owners and operators should be on the lookout for major renovation needs, such as replacing carpeting, fixtures, or millwork. Focus on the areas that most need updating first, especially communal areas (e.g., lobby, dining room) and revenue-driving spaces (e.g., meeting and event rooms).

When possible, schedule renovations during the off-season to minimize the negative impact on guests and hotel revenue. If finances prevent a complete renovation, revitalize your hotel with small-scale, budget-friendly renovation ideas. Work with the maintenance team to spruce up the hotel by making necessary repairs, updating furniture, or adding a coat of fresh paint. Keeping up with soft renovations can help lengthen the time between major repairs.

You’re ready to maximize the potential of your hotel’s facilities!

With all these facility facts fresh in our minds, let’s jump over to another post and look at their counterpart: hotel amenities. Join us as we explore unexpected guest amenities and discuss how offering them can help hotels exceed expectations. From event passes to activities for the kids, we look at must-have amenities to win guests’ hearts next.

Kim Campbell

Kim is a full-time copy and content writer with many years of experience in the hospitality industry. She entered the hotel world in 2013 as a housekeeping team member and worked her way through various departments before being appointed to Director of Sales. Kim has championed numerous successful sales efforts, revenue strategies, and marketing campaigns — all of which landed her a spot on Hotel Management Magazine’s “Thirty Under 30” list.

Don’t be fooled though; she’s not all business! An avid forest forager, post-apocalyptic fiction fan, and free-sample-fiend, Kim prides herself on being well-rounded.

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Hotel Business PowerPoint Template

The Hotel Business PowerPoint Template is a full-fledged hospitality business presentation. The template contains 16 slides to elaborate on the hotel business agenda. It contains a photo placeholder in the background that can illustrate the travel, luxury, and landmark. Users can easily replace it with another relevant image or the background color. The catalog contains the business planning and profile template like this one for other industries as well. Such as Medical research , thesis, jewelry business etc. Hence, following the similar structure, the hotel PowerPoint can give the overview of the business profile.

The Hotel Business PowerPoint Template could be the terrific choice while presenting hospitality services, vacations, short-term rentals like Airbnb. But more importantly, it can assist the staff to discuss the hotel management issues. The layout of the slides contains clipart icons, text placeholders, and relevant photos, enabling viewers to quickly grasp the concept behind. Furthermore, the template is a comprehensive hotel business PowerPoint to present agenda topics. The structure of PowerPoint slides in the hotel business template is given below.

• Vision and Mission
• Our facilities
• Business growth opportunity
• SWOT analysis

The PowerPoint template of hotel business has a beautiful theme of red and gray to highlight slide’s content. The template provides several clipart icons and shapes as the visual representation of topics. Moreover, the SWOT analysis, horizontal timeline and three segment comparison table add value to the presentation. Additionally, it enables the users to replace textual content, photos and customize the layout according to the business presentation theme.

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Hotel Services & Facilities Simple Slides Design

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Hospitality Management Powerpoint Presentation Slides

Ensure that your hotel is warming, welcoming, and makes the guest feel like they are at home with our Hospitality Management Powerpoint Presentation Slides. The hotel management PPT design helps you to showcase the key statistics and scope of the hospitality industry covering accommodation & lodging, travel services, food & beverage services, recreation & entertainment, clubs, and convention management. With our hotel trade PowerPoint layout, choose from the segment of hotels; develop a hotel business plan, organizational structure of the hotel industry, room divisions, room information, and food & beverages, tourism, recreation, attractions, clubs, and gaming. Use the hotel business PPT presentation and highlight the managerial areas of hospitality starting from business planning in the hospitality industry, pricing strategies, and effective communication. You can also create your firm’s KPI dashboard while operating with this hotel sector PPT graphic. Keep your business in line with these current trends PowerPoint templates, to always have an edge over the competitors.

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Presenting our Hospitality Management PowerPoint Presentation Slides Complete Deck highlighting various topics. This complete deck presentation has templates with professional background images and relevant content. Our professional designers have created customizable graphics, keeping your convenience in mind. You can edit the color, text, and font size with ease. Not just this, you can also add or delete any information. The content has been well researched by the team of our researchers. Download the presentation and present it with confidence.

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Content of this Powerpoint Presentation

We all love it when we go to a luxury property and are showered with their services. Extraordinary room service, exuberant amenities, huge swimming pool, lavish buffet, and more. This is something that we all wish to experience at least once in a lifetime. 

 Behind this fine experience, however, lies the foundation of hospitality management. 

Hospitality management includes anything and everything that aims to ensure smooth operations of the establishment. This includes establishments like resorts, hotels, event venues, cruise ships, and more.  It involves ensuring that the guests have a pleasant experience in terms of rooms, comfort, cleanliness, safety and food. 

Budgeting, managing finances, monitoring expenses and implementing cost efficient measures, all of this falls under the ambit of  hospitality management. 

Crafting Experiences

Ensure that your property is welcoming and makes your guests feel at home with SlideTeam's PowerPoint Template bundle on hospitality management. Using  this PPT Design, you can showcase statistics, services, organizational structure, room divisions, tourism, and more. These pre-designed slides are 100% editable and customizable, providing you with much needed headstart for a robust management presentation.  Let's explore this complete deck now!

Template 1: Scope of the Hospitality Industry

The hospitality Industry extends beyond hotels and resorts and is growing even further.   Since the global market collapse in 2008, not many industries have been able to push back as fast as the hospitality industry. This PowerPoint Template highlights the scope and specialized fields of the hospitality industry. These include accommodations and lodging, travel services, food and beverage services, recreation and entertainment, clubs, and conventions and event management. The slide illustrates how the  future of this industry seems very bright on the back of better building technologies, new security features in buildings, and environmentally-sensitive construction. 

Template 2: Key Considerations- Hotel Business Plan 

This PowerPoint Slide highlights the four key considerations of a hotel business plan like proximity, traffic volume, accessibility and visibility. Since the success of the hospitality industry depends on the comfort and satisfaction of the customer, focusing on these considerations becomes  important. Hotels can improve customer experiences and maximize profitability by actively addressing these challenges in their business plans.

Template 3: Hotel Business Classification

This PowerPoint Template depicts the components based on which the hotel business is classified. These components include location, form of ownership, facilities, type of client, standard, rating and size. Each component contributes to information of a hotel’s positioning and target market, allowing customers in the hospitality sector to make better strategic decisions. With clear images and organized sections, this template gives an in-depth overview, allowing for better communication and analysis of  hotel categories.

Template 4: Hotel Industry- Rooms Division

This PowerPoint Slide highlights the room divisions in a hotel along with  hall dimensions and the seating capacity. This template illustrates a table with columns for dimension, area, reception, theater, cluster, classroom, U-shaped and tariffs. 

Template 5: Beverages Business Plan

Are you looking forward to opening your own beverages business? If yes, then you are at the right place. Setting up a business in food or beverage is not just about cooking and mixing ingredients together, rather it's about having a robust business plan.  This slide helps you figure out the location, kitchen setup, Bar unit and crockery, licensing, service area, staff uniform, marketing and other miscellaneous areas. 

Template 6: Restaurant Business Startup Budget

Before plunging into the  restaurant business, having your budget aligned is a must or else you will end up over-spending on unimportant expenses. This PPT Template highlights the expenditure type and its minimum and maximum budget. The areas of expenditure included on  this slide are kitchen or bar equipment, tables/chairs, signage, office electronics, liquor license, insurance, etc. 

Template 7: Customer Demographics for Recreation Activities

Recreational activities like Leisure, fitness and sport activities, as well as live entertainment, are an important aspect for successful hospitality. These activities should be based on the type of guests and their demographics. This PPT Slide highlights the classification of demographics like population, average age, income, and gender. It also highlights whether the guests are local, from within the state, national or international.  

Template 8: Global Games Market Revenue Per Segment

This PPT template illustrates a bar-graph which segregates the global games market revenue per segment. It highlights the revenue based on three categories like mobile, PC and console over  five years. The percentage of revenue is highlighted in yellow, PC in blue and console in red. The total of each year is mentioned above the graph. 

Template 9: Hospitality Management KPI Dashboard

This PowerPoint Slide highlights the dashboard for KPIs  of hospitality management. It illustrates the icons of the KPIs. These are spread over 8 slides. This slides showcases the percentage of rooms with maintenance issues, average length of stay of guests, presentation of canceled reservation, percentage of canceled reservation requests with penalty, average number of guests per room and cleaning costs. Along with this it highlights a graph for gross operating profits per available room. 

Template 10: Hospitality Management KPI Dashboard

In continuation of  the above  slide, this template highlights KPIs,such as   employee costs and  non-employee costs, average maintenance cost per room, revenue per available seat hour, percentage of non-room revenue and engagement rate, and a graph depicting net room revenue. These performance metrics help you in identifying the trends and make informed decisions for your business. 

Exceptional Service, Unforgettable Experiences

The  aim of hospitality is extending guests a feeling of being at a home away from home. Hospitality management covers everything from lodging to entertainment to shopping as well. These PowerPoint Templates provide a structure for hospitality management. It covers everything major that is required for successfully hosting guests in your property. The editability feature of these templates provides you with the flexibility to customize your presentation according to your requirements. 

Hospitality Management Powerpoint Presentation Slides with all 56 slides:

Use our Hospitality Management Powerpoint Presentation Slides to effectively help you save your valuable time. They are readymade to fit into any presentation structure.

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LA English for the Hotel Business Chapter 2: Hotel Facilities

Published by Willa Watts Modified over 8 years ago

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Presentation on theme: "LA English for the Hotel Business Chapter 2: Hotel Facilities"— Presentation transcript:

Follow the Samples Act Out Put in Use Data Bank Talking Face to Face

Unit 5 Business Travel.

MODULE 1 How to learn English

Lead-in SEATS ARRANGEMENT All students of Class 2, please sit by your student number, 10 numbers a group (e.g. group 1: No 1-10; group2:No11-20…) the class.

General Education Office

English for Hospitality. Topic 2 Room Reservation via Telephone.

USING THE TELEPHONE.

1 General Education Office IHM.316 / ILA2401 English for the Hotel Business Mid Term Examination Preparation.

Unit 1 Welcoming Guests 1、据说朱元璋做皇帝后，想攀附他的昔日伙伴很多。其中一位来找他，对他说：“微臣当年随驾扫荡芦州府，打破罐州城，汤元帅在逃，拿住豆将，红孩儿当关，多亏菜将军。”朱元璋听后心中窃喜，当即就封他做了大臣 还有一位见到朱元璋，一见面就说：“老朱，咱哥儿们以前都帮人打工。一次，在芦花荡里，把偷来的豆子放在瓦罐里煮，还未熟，大家就抢着吃，把罐子打破了，豆子撒了一地，汤也泼了。你只顾抓地上豆子吃，却连红草叶也送进嘴里，谁料叶子卡在喉咙，使你很痛苦。幸好我叫你把青菜叶吞下去

WE ARE DEDICATED TO MAKING YOUR VISIT A TRULY MEMORABLE EXPERIENCE.

Conversation Practice

Tropical Paradise 1,630 guests. South American Amazon Rainforest.

National Space Agency of Ukraine CEOS WGISS Plenary and Subgroup meetings September 12-16, Kyiv, Ukraine.

LA2401 English for the Hotel Business

Unit 4 – Accommodations, Attractions and Activities Class 4 – Project Presentation English Works.

1 English for the Hotel Business Unit 7: Customer Care LA2401.

Barceló Bavaro Palace Deluxe SAY HELLO TO AN ALL-NEW RESORT FOR 2011 SAY HELLO TO AN ALL-NEW RESORT FOR 2011.

WHERE SHALL WE STAY? Aims: -to revise studied grammar and vocabulary material and - to practice reading and speaking skills.

Unit 5: Hotel & Restaurant Services

Teaching Objectives To have a good command of oral English of miscellaneous services To know the procedures of miscellaneous services To know some.

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Hyatt Centric Santa Clara Silicon Valley

3100 Lakeside Drive, Santa Clara, CA 95054, United States of America

+1 408 748 9800

3.5 (74 Reviews)

Explore Silicon Valley from Our Luxury All-Suite Hotel in Santa Clara

You are here. Now go anywhere.

THE MIDDLE OF SANTA CLARA

Explore Silicon Valley from our centrally located all-suite hotel in Santa Clara, known as the Mission City. Marvel at the museums, parks, and nightlife of downtown San Jose, or explore the dining scene and karaoke bars of Japantown. With the local tech culture, vibrant nightlife, gorgeous green spaces, and amazing California cuisine, you’ll enjoy discovering this neighborhood like a local.

ROOMS & SUITES

As an all-suite hotel with thoughtful amenities, including a pool, courtyard, restaurant and fitness center, you will enjoy our luxe accommodations with stylish interiors and panoramic views of Silicon Valley. Spread out in one of our spacious suites and take a moment to unwind in comfort with deluxe bedding, crisp linens and plush robes, and spread out in a separate living area and spacious work area.

EAT & DRINK

Fitness Center

Work up a sweat on Peloton® bikes inside our 24-hour fitness center, where you’ll also find modern cardio machines, ellipticals, treadmills, free weights, and more.

Make a splash in the heated outdoor pool by our spacious courtyard, relax in a hot tub, or meet up with friends around the firepit. This area is a great place to meet, mingle, or people-watch.

Accessibility at Our Hotel

We are committed to providing equal access and opportunity for individuals with disabilities. The features also make this hotel more accessible for older individuals with changing abilities to ensure a seamless experience. Our overall goal is to improve usability throughout the hotel for all guests.

SPECIAL OFFERS

Member Rate

There's more to earn—and enjoy—when you book smart, only on hyatt.com. Members can save more . Book a standard or premium room at participating hotels.

Not a World of Hyatt member? Join now or as you book your stay to enjoy exclusive member benefits like this one.

Terms and Conditions Apply.

3100 Lakeside Drive, Santa Clara, CA 95054, United States of America [email protected]

Hotel Info & Requests

Hilton Santa Clara

Adjacent to levi's stadium, california great america and santa clara convention center, scroll down.

Your Santa Clara Hotel

Adjacent to Levi's Stadium

Just a five-minute walk to Levi’s Stadium, the stylish and sophisticated Hilton Santa Clara hotel boasts an ideal location adjacent to California’s Great America theme park and directly across from the Santa Clara Convention Center. This AAA rated hotel is set in an attractive resort-style building, just 20 minutes from the San Jose Airport (SJC), in the heart of Silicon Valley. From award-winning dining to spacious rooms and suites, the hotel offers a modern touch and convenient location.

Walking distance to Levi’s Stadium Adjacent to Great America theme park Across from Santa Clara Convention Center 20 minutes to San Jose Airport (SJC) Close to SAP Center, Great Mall & Avaya Stadium

Hotel Highlights

• Santa Clara, CA hotel adjacent to Levi’s Stadium
• Minutes away from California’s Great America theme park
• Silcon Valley location, close to Stanford University
• Heated outdoor pool,  and 24-hour fitness center
• Award-winning La Fontana restaurant
• Complimentary WiFi and hotel parking

Amenities & Services

FOR YOUR BUSINESS CONVENIENCE Audiovisual and business services are conveniently available on site.

FOR YOUR FAMILY’S COMFORT AND CONVENIENCE Bring the kids to visit California’s Great America and other nearby attractions!

FOR YOUR COMFORT AND CONVENIENCE Friendly staff and convenient facilities will make your stay exceptional.

FOR YOUR FITNESS AND RECREATION CONVENIENCE Enjoy complimentary access to our new Fitness Center by Precor, located on our 1st floor!

Minutes walking to Levi's Stadium

minutes walking to great america

minutes walking to convention center

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© 2024 |4949 Great America Parkway, Santa Clara, CA 95054 | Tel: (408) 330-0001 | PRIVACY POLICY   |   CA PRIVACY NOTICE   |   DO NOT SELL MY INFO  |  OPT OUT FORM