application letter for job hr

Human Resources (HR) Cover Letter Examples and Templates for 2024

• Cover Letter Examples
• How To Write a Human Resources (HR) Cover Letter
• Cover Letter Text Examples

When writing your human resources (HR) cover letter, focus on how you can help raise staff morale and performance for the organization that posted the job. Also, emphasize your related skills like recruiting, talent development, or conflict resolution.

This guide will help you write a cover letter that gets you interviews for your next job in HR.

Human Resources Cover Letter Templates and Examples

• Entry-Level
• Senior-Level

How To Write a Human Resources Cover Letter

An effective HR cover letter usually has five sections, outlined below. When possible, connect each section back to the organization and its stated hiring needs. The following advice and examples show how you can use this strategy to optimize your letter for each application.

At the top of the page, include:

• Your resume contact header, which should give your full name, address , email, phone number, and LinkedIn or other social accounts if applicable
• The recipient’s name, title, organization, and contact information (when available)

Note: Feel free to add a professional title to your contact header, as in the example below. In many cases, you can copy over the title from your resume profile summary. By including a title, you’ll set a clear focus and show hiring managers that you are among the HR applicants they’re looking for.

John Smith Human Resource Manager | [email protected] | (1654) 739-9183 | 678 Location Rd., San Antonio, TX 78206

February 9, 2024

Julie Jefferson Senior Hiring Officer The People Company (346) 024-7536 [email protected]

2. Salutation

When possible, address your recipient by name – this is the quickest way to show you’re sending a job-specific letter and not a boilerplate. If you can’t find the person’s name, use a variation of “Dear Hiring Manager” so your greeting is still tailored somewhat to each job opening.

For traditional job applications, end your salutation line with a colon. But consider a comma instead if you know your recipient or the employer has a casual work culture (sometimes revealed by the job posting). In rare cases, you may also trade out the standard “Dear” for a more casual “Greetings,” “Hello,” “Hi,” or even “Good morning.” Use your discretion and take any cues from the job posting or company website.

Dear Ms. Sally Peters,

Dear XYZ Corporation Hiring Manager:

3. “Hook” or introduction

Catch the reader’s attention by starting your letter with a clear example of your success in HR. What’s one key way you’ve helped elevate the employee experience in your career so far? For instance, maybe you recently launched an incentive program that increased engagement and talent retention by a high percentage. Choose a highlight you can then connect to your main strengths and overall candidacy for the advertised HR role.

At ABC Company, I trained a 50-member management team on interviewing techniques, teaching best practices through coaching sessions and group workshops, resulting in successful hiring decisions. Combining my organizational skills with excellent interpersonal abilities, I became an employee leader in my company. I look forward to bringing that same work ethic to XYZ Corporation as an HR generalist.

4. Body paragraph(s)

Use the main section of your cover letter to tell why the job or employer interests you and why you feel you’re a good fit. For example, maybe the role focuses on benefits administration, an area in which you excel. Or perhaps the company values staff training and development, and you’re eager to return to that type of work culture. Consider quoting any text from the job posting that resonates with you. With a targeted approach, you can show the hiring manager you read their job posting and are responding to it directly.

Following this explanation, cite a few more of your skills or achievements , possibly as bullet points.

The key factor that attracted me to the human resource officer role at The Big Company is the firm’s approach to employee well-being, which aims to improve staff retention. I could thrive in such a dedicated and high-performing environment.

If offered a role at The Big Company, I will help take your team’s success rate to even greater heights. My previous accomplishments within the sector include:

• 45% reduction in company turnover rate as a result of the introduction of employee wellness and incentive programs.
• 30% speed increase in applicant processing time.

5. Call to action

Finally, request an interview for the position. Consider briefly restating your HR skills and eagerness to advance the organization’s short- and long-term goals. To end your cover letter, use a simple closing like “Sincerely” or “Best regards” and then your name.

I look forward to discussing further how my unique skills and dedication to HR can help your team, and I am available for an interview at your convenience.

Kate Miller

Human Resources Cover Letter Tips

1. keep it concise.

Your cover letter should be short and focused. Even more than the resume (which may have recent non-HR work), center your cover letter on whatever details most qualify you for the job opening at hand. Limit the document to one page (or around 250 words) and resist the urge to tell your whole career story. Give just enough detail to pique hiring managers’ interest so they take a closer look at your resume.

Whenever you can, start your letter by citing any personal or professional connections you have with the hiring manager. If someone at the organization alerted you to the job, use a line like “I was excited to hear from your colleague [Name] about [Company]’s new [title] position.” Or, if you’ve already met your recipient, mention that with a line like “It was great speaking with you at the job fair last week.”

3. Showcase your relevant strengths

Add a short list of bullet points describing your success in other key HR work areas, like new employee onboarding, cost reduction, or succession planning. Use this section to show your talent for helping an employer balance staff interests and business objectives.

Some of my previous successes include:

• Identifying and implementing payroll software that cut company costs by $5,000 per month.
• Coordinating a health fair to launch a new employee wellness program and raise awareness regarding employee health.
• Helping revise new-hire orientation to include a warm welcome and provide critical company resources for onboarding employees.

Human Resources Text-Only Cover Letter Templates and Examples

Olivia Jones Human Resources | [email protected] | (123) 456-7890 | 555 Main St., Cleveland, OH 09876

January 25, 2024

Damon Smith Hiring Manager XYZ Corporation (987) 654-3210 [email protected]

Dear Mr. Smith,

With my two years of experience as a Human Resources Assistant, I have grown and developed my HR knowledge and abilities. I believe the position of Human Resources Generalist at XYZ Corporation will help further my growth in human resources.

I’d love to speak more with you about my previous successes and how I can make a positive contribution to your company. Please feel free to contact me with a meeting time that works well for you.

Best regards,

Olivia Jones

Kate Miller Human Resource Officer | [email protected] | (134) 634-9789 | 234 Job St., Houston, TX 77022

Sally Peters Senior Hiring Manager The Big Company (934) 304-8264 [email protected]

I am a Human Resource Management graduate with seven years of experience at The Medium Company. During my time at The Medium Company, I implemented a highly successful incentive program, which resulted in a 28% improvement in employee satisfaction. I believe this is a great example of my initiative and the benefits I could bring to The Big Company team.

John Smith Human Resource Manager |  [email protected]  | (1654) 739-9183 | 678 Location Rd., San Antonio, TX 78206

Dear Ms. Jefferson,

In my current position, I implemented a new employee retention plan, which resulted in a 50% reduction in the total employee turnover rate within the company. The retention plan included an employee wellness program, additional staff benefits and an internal promotions program. I believe this is a great example of my success and demonstrates that I could be a great asset to The People Company’s team.

With 12 years of experience in Human Resources and a degree in Human Resource Management, I was drawn to The People Company because of the firm’s impressive employee retention rate and reputation for high-performing staff.

If I were to secure a role at The People Company, I assure you I will bring an even greater rate of success to the team. My previous accomplishments include:

• Improved employee satisfaction by 28% via an incentive program.
• Increased the speed of paperwork processing time by 30% in one year.
• Established new application requirements to increase the quality of interviewees.

I would like to set up an interview to discuss further my capabilities, work experience and the benefits I can bring to The People Company team.

Human Resources Cover Letter Frequently Asked Questions

What’s the most important part of a cover letter -.

Any explanation you give for why the specific job opening or employer interests you. These details distinguish the cover letter from your resume and other application materials and can get you past applicant tracking systems . They also set the stage for a good interview discussion about how you fit the role and the office’s work culture.

What should my cover letter’s design look like? -

Your cover letter’s design should look like your resume’s design. Carry over all of that document’s basic format settings , like font style, line spacing, and page margins.

Is it OK to bold words in a cover letter? -

Yes, but only sparingly. Consider bolding the keywords or brief phrases that start each bullet point as a way to further emphasize your work highlights. But generally avoid having bold text in your body paragraphs, as it’s unnecessary and can distract the hiring manager.

Craft a new cover letter in minutes

Get the attention of hiring managers with a cover letter tailored to every job application.

Jacob Meade

Certified Professional Resume Writer (CPRW, ACRW)

Jacob Meade is a resume writer and editor with nearly a decade of experience. His writing method centers on understanding and then expressing each person’s unique work history and strengths toward their career goal. Jacob has enjoyed working with jobseekers of all ages and career levels, finding that a clear and focused resume can help people from any walk of life. He is an Academy Certified Resume Writer (ACRW) with the Resume Writing Academy, and a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers & Career Coaches.

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5 Human Resources (HR) Cover Letter Examples for 2024

• HR Cover Letter
• HR Assistant
• HR Generalist
• HR Director
• Write a HR Cover Letter

As an HR professional, you know how to make employees and the corporation productive, especially when you bring in new talent. But even though you know the ins and outs of the hiring process, getting hired yourself is a different ballgame. 

It’s tiring enough having to assess hundreds of candidates’  job skills  all day only to head home and polish off an  HR resume , create a cover letter , and prepare another application for yours truly. 

We understand that getting hired isn’t easy—even if you’re familiar with the process. Our guide, complete with five HR cover letter examples, will walk you through how to write a cover letter that will land you an interview and, hopefully, your dream job.

Human Resources Cover Letter Example 

USE THIS TEMPLATE

Microsoft Word

Google Docs

Block Format

Copy this text for your Human Resources cover letter!

123 Fictional Lane Albuquerque, NM (123) 456-7890

January 23, 2023

Mildred Bellah, Recruitment Manager Central New Mexico Community College 900 University Blvd SE Albuquerque, NM 87106

Dear Ms. Bellah:

Central New Mexico Community College’s core values of connection, compassion, and inspiration resonate with my values as a human resources professional. Your unique value-based approach has unsurprisingly made CNM one of the top 5 community colleges in the U.S. That, combined with your defined vision plans, inspired me to apply because my work would make a concrete difference for students and staff.

I believe employee relationships are at the heart of HR, which is why I consistently stress collaboration. One of my most successful collaboration initiatives was at the Blue Light Aquarium. As the assistant to the HR Vice President, I revamped the onboarding process for seasonal hires, implementing face-to-face checkpoints, daily meetings, and fun events to monitor progress, offer encouragement, and build relationships. I also implemented surveys to gauge trainee reactions and areas of concern. Our seasonal employee turnover rate dropped by 12%, and employee satisfaction improved by 19%. Moreover, our summer recruitment improved by 22% based solely on recommendations.

However, I haven’t just done big projects; I’ve seen how “small” tasks go a long way in HR. As the HR coordinator at Meow Wolf, my primary role was administrative. Even in more tedious administrative work, I dedicated myself to ensuring all reports, employee files, and schedules were organized and updated with 100% accuracy and compliance. Through my diligence, employee satisfaction in my department grew by 24%, and productivity rose by 16%. I also helped several employees earn raises after comparing their progress reports to their compensation records.

Overall, I believe there is no hurdle too big or too small when it comes to HR. I hope to ease your HR department’s burdens and bring joy to the students of Central New Mexico Community College by assisting with onboarding, employee relations, and administration. Thank you for making CNM one of the best schools in New Mexico, and I look forward to your response regarding my application.

Derek Annais

Enclosures: Resume Application Transcript

Why this cover letter works

• Find a way to link the company to you. Derek does this by demonstrating values both he and the employer share, like his belief that employee relationships are at the heart of HR.
• You can tell a short story, laugh at the witty  HR job ad , explain how you found the company, or state your enthusiasm for the high-impact position. 

Level up your cover letter game

Relax! We’ll do the heavy lifting to write your cover letter in seconds.

Human Resources Assistant Cover Letter Example

Copy this text for your Human Resources Assistant cover letter!

123 Fictional Avenue Dallas, TX 75201 (123) 456-7890

November 20, 2023

Ethan Anderson JCPenney 123 Fictional Lane Dallas, TX 75201

Dear Mr. Anderson:

Knowing JCPenney’s long-standing reputation in the retail industry and corporate culture, I’m profoundly impressed by the company’s dedication to employee growth and creating an inclusive workplace. The values of your company reflect my own professional aspirations which has further driven my interest in joining your team as a human resources assistant.

In my previous role as an HR assistant at Neiman Marcus Group, I actively supported the onboarding process by leveraging Human Resources Information Systems (HRIS), which expedited the time taken for the orientation of new employees by up to 28%. I also optimized payroll processing using Paychex which helped cut down 47% of remittance errors.

A previous milestone that I was able to accomplish was to single-handedly integrate a monitoring system that increased EEOC Reporting Compliance. With this system in place, the company achieved the highest compliance rate for two consecutive years. Additionally, the system helped establish the firm’s reputation as a place where DEI initiatives are exercised regularly.

Aside from my technical skills, my ability to foster strong relationships with employees puts me in a unique position to always address their concerns promptly. I believe this interpersonal skill, combined with my technical expertise, can bring substantial value to the legacy of JCPenney.

I’m greatly enthusiastic to join JCPenney and contribute to the HR team’s objectives and vision. Thank you for considering my application. I look forward to discussing how my skills and experiences can align with the company’s vision.

Liam Andersen

• As far as the body is concerned, make it digestible and easy to read especially where you express your main skills and accomplishments as it helps you to convey your skills in an impactful manner.

Human Resources Generalist Cover Letter Example

Copy this text for your Human Resources Generalist cover letter!

123 Fictional Avenue San Jose, CA 95101 (123) 456-7890

Michael Jackson Hewlett Packard Enterprise 123 Fictional Lane San Jose, CA 95101

Dear Mr. Jackson:

Recognizing Hewlett Packard Enterprise’s unrelenting pursuit to empower workplace diversity and inclusion, I’m delighted to express my interest in contributing my experience and skills as your next human resources generalist. I have always believed in working with a team that values the principles of a well-supported workforce as deeply as I do and I’m eager to contribute my ideas and experiences in this position.

During my tenure with Prysm, Inc., I demonstrated my proficiency in using ADP Workforce software to optimize HR operations, achieving a 27% improvement in processing times. Moreover, my dedication to workplace inclusivity also helped carry out workplace harassment and diversity training programs, recording a 48% reduction in reported workplace incidents.

At Zscaler, I spearheaded a project that employed thorough background checks and screening, ensuring only the most qualified and suitable candidates joined our ranks. I’m genuinely inspired by Hewlett Packard Enterprise’s commitment to global diversity and promoting an equitable workplace. Deeply anticipating how my skills and experience echo the company’s ethos and objectives. Thank you for considering my application and I’m excited to take this conversation forward.

Leila Ibrahim

• Another addition to creating an unforgettable piece is signing off with an optimistic attitude and exemplifying how your skills can contribute to the company’s ethos and objectives.

Human Resources Manager Cover Letter Example

Copy this text for your Human Resources Manager cover letter!

123 Fictional Lane Coral Terrace, FL (123) 456-7890

Vanessa Sarne, Senior Human Resources Director PLANTA 850 Commerce Street Miami Beach, FL 33139

Dear Ms. Sarne,

Your authenticity and commitment to quality resonate with my lifestyle of taking actionable steps for sustainability. After visiting a PLANTA location last spring, I was impressed by the sustainable restaurant practices, your customer service, and your involvement in local environmental programs. With over 14 years in HR and a deep appreciation for your mission, I’d love to be part of the solution of improving onboarding procedures, managing performance, and assisting with benefits and payroll.

PLANTA is not the first employer I have known to pursue innovation with their HR initiatives. As the HR manager at White Wolf Books, I monitored HR plans and planned updates, including transforming the onboarding process to extend beyond training. I wanted employees to progress in their careers, but we lacked the resources to help them achieve their goals. Through implementing new programs and adding more resources, employee satisfaction increased by 53%, productivity grew by 28%, and revenue-per-employee rose by 16%.

I also have experience solving complex employee relations issues. As the HR manager with Cygna Labs, positive mediation was roughly 50% of my role. I investigated complaints, ensured compliance with legal employment requirements, and developed new policies and procedures. By the end of my position, our retention rate had increased by 45%, our human capital return on investment had improved by 23%, and the number of promoter-level NPS scores had increased by 42%.

My goal is to develop creative solutions that result in happier, more productive employees through innovative methods. I believe I can positively impact PLANTA by coaching others, leading projects/initiatives, and updating operations. Thank you for providing this opportunity, and I look forward to discussing PLANTA’s future together (and enjoying some amazing vegan meals).

Respectfully,

Aidan Gensell

Enclosures: Resume Application 3 Reference Letters

• Don’t be afraid to use a narrative style in your cover letters when it’s applicable, especially if you’ve had a good experience with the company.
• Aidan starts his cover letter with a story about how he visited PLANTA and later states how he’s looking forward to “enjoying some amazing vegan meals.”
• Remember what you’ve written in your body paragraphs when writing your conclusion and support your points. Don’t overthink it.

Human Resources Director Cover Letter Example

Copy this text for your Human Resources Director cover letter!

123 Fictional Lane Deerfield Beach, FL (123) 456-7890

Min Ju Ha, Director of Talent Acquisition 50 Eggs Hospitality Group 7350 Biscayne Blvd Miami, FL 33138

Dear Ms. Ju Ha:

After reading about the witty origins of your company’s name, I knew I wanted to apply for the HR director position. I loved your honesty and humor, and I was further amazed by your culture of unshakable people who tackle complex problems with ease. With lengthy and diverse experience in HR and hospitality, I believe I am an ideal candidate to be your HR director.

My latest role in the HR and hospitality industries was as the HR Director at Cedar Garland resort. Some senior employees expressed a desire for more growth, so I collaborated with management to design and implement 75% more career progression initiatives through continual training programs. After one year, our retention rate soared to 94%, our profit-per-employee rates increased by 34%, and our customer satisfaction scores rose by 47%.

My longest role was as the Director of Human Resources at The National Hotel at Miami Beach. Although their staff was large, their retention rates were low due to outdated payroll and benefits practices. I reviewed current procedures, researched modern options, and initiated the switch to Paychex for payroll management. After strictly monitoring compliance with payroll practices and the new benefits system, our eNPS rose by 39%, and the number of payroll errors decreased by 78%.

I strive to improve the lives of employees by implementing modern practices and offering practical solutions to common problems. As your HR director, I desire to develop new training programs, ensure compliance, and increase employee engagement/satisfaction. Thank you for considering me for this position, and I hope to experience your restaurants first-hand soon.

Julian Annaheim

Enclosures: Resume Application

• In your cover letter, address what the company offers, such as amazing software or a killer hotel experience, and express your wish to experience more of what makes them unique.
• If you decide to implement this technique, pay attention to tone and word choice. You never want to make it sound as if the company was poorly managing its employees, even if that was the case. 
• For example, Julian explains Cedar Garland’s need for updated procedures for experienced employees and how The National Hotel needed modernized programs for payroll. 

Build your human resources resume for a complete application

Before we dive into the specific ways you can write your cover letter, don’t let  writing your resume  slip through the cracks. We make it simple with  professional resume templates  just like this one.

Human Resources Resume

Need a resume to pair with your human resources cover letter?

or download as PDF

Write a Winning Human Resources Cover Letter

Writing a stunning human resources cover letter is difficult, so let’s break it down into three simple factors: research, details, and presentation.

Step 1: Research the organization and its needs

As an HR professional, you know that reading generic cover letters is exhausting and annoying. They fail to show initiative or explain how the candidate will help you once they get hired. 

So, in your cover letter, show you care about the company and can help them reach its goals.  But you’ll only know what to write once you know what the business wants.

Start by reading the  human resources job description  to get a feel for their personality. Then scan their website to find their mission statement, vision, and goals. 

Assure the employer that you can deliver the results they desire by addressing their unique concerns and applying your relevant qualifications.

Step 2: Share the details about one or two accomplishments

As you know, reading redundant paperwork is a complete snooze-fest. So, your human resources cover letter can’t be a repeat of your resume, or the recruiter will be snoring before they hit the second paragraph.

Think of your cover letter as a presentation. Pick one to two of your accomplishments that echo the job description’s requirements and give the full scope of those experiences. You could:

This example stays focused on one goal or talent (photography/videography). Although the candidate could have just focused on responsibilities, they focus instead on  how  their efforts helped the company.

• Address your work and successes in revamping the onboarding process for seasonal hires
• Share how you listened to employees and made lasting changes via surveys, check-ins, evaluations, etc. 
• Talk about how you decreased the employee turnover rate

Step 3: Convey the right tone and a clear message

Your cover letter should strike a balance between unique and professional, personal but not sentimental. Easier said than done, right?

Start by limiting your cover letter to one page .  Then you can start modifying your message. Present a logical argument with enough ethos (credibility) and pathos (emotion) to sell anyone on your skills. 

Then adjust your tone. Your cover letter can be funny, heartfelt, or candid—but moderation is key. Let the job description help you choose your content, your words, and how you phrase your message. Most of all, shoot for a tone that matches the company. 

Present a logical argument with enough ethos (credibility) and pathos (emotion) to sell anyone on your skills. 

Don’t despair if this is difficult; next up is revision, where you can fix any errors and tweak the content. Now is also a perfect time to let someone else read your cover letter to recommend improvements. 

Outlining Your Human Resources Cover Letter for Success

Starting any project with a blank slate is intimidating, so use this HR cover letter outline to get you started on the right foot!

How to start a human resources cover letter

Your contact info:  Give employers a helping hand and provide your contact information right from the get-go. List your name, number, email, and physical address right at the top of your cover letter template. 

• Formatting : If you’re using a block format, only include your physical address, and save your name for the signature.

Date:  Even in a virtual letter, you should include a date. It makes your cover letter look more professional, and it gives the hiring manager a timeline for your application.

Just make sure the date on your cover letter reflects the day you submit it, especially if you re-work your cover letters based on previous submissions.

• Formatting : Write out the full date, e.g., January 5, 2023.

Inside address:  Your address isn’t the only one that matters; also include the inside address, aka the employer’s address. It should have the hiring manager or recruiter’s name, their title, and the company’s physical address. This shows the employer you’ve researched their company and know to whom you’re speaking. 

If the company doesn’t list its address or has multiple locations, check sites like LinkedIn, Glassdoor, and the company’s website (you can also check Google Maps).

Min Ju Ha, Director of Talent Acquisition 50 Eggs Hospitality Group 7350 Biscayne Blvd  Miami, FL 33138

• Formatting : Each part of the address should be on a new line. Double space between the inside address and greeting. 

Greeting:  A polite greeting is always in vogue, so start your human resources cover letter with a formal, yet personal, salutation. Use the tried-and-true “dear,” followed by “Ms.” or “Mr.” and the hiring manager’s last name to avoid ruffling feathers (some businesses don’t appreciate casual introductions).

Finding the person in charge of hiring can be a pain, but people love to be addressed by name, so it’s worth it to spend the time to make a great first impression. Worst case scenario, address either the whole HR team (“Dear HR Hiring Team”) or the department head (“Dear HR Manager”). 

• Formatting : After your greeting, you’ll need either a comma or a colon; a colon is the preferred business option, but if the business is more casual, you can get away with a comma. Let the job description guide you.

How to write your human resources cover letter

Body:  This is the hardest part to get right, but we have you covered. First, focus on cutting your letter down to three to four short paragraphs.

Within those paragraphs, express your enthusiasm for the job, your qualifications, and your desire for future discussion. 

Opening paragraph:  Remember the last time you read a book that started like, “I am writing to inform you of my purpose, which is to write a really good book?” Yeah, us neither. Yet, most people begin their cover letters with similar statements that are polite but boing, like this: 

I read your job post on LinkedIn, and I am eager to apply. This human resources director position sounds like a perfect fit for my experience, and I know I can help your department reach its goals. My years of experience in human resources and management makes me an ideal candidate.

This information might not be  wrong , but it’s vague and generalized—and like 95% of other cover letters in the stack of applications. A good opening is unique and exciting while still being formal. It should address the company and express personality immediately, like this opener: 

From the start, this candidate explains what they appreciate about the company and how they align with its beliefs and goals. 

Paragraphs 2-3:  These paragraphs should provide evidence for your qualifications and dig deep into your achievements; it’s time to define your part of the project and how you turned it into a success. 

However tempting, don’t try to tackle a job’s worth of success. Your letter will just sound cluttered and unfocused. Instead, focus on one accomplishment at a time, and provide plenty of details about that experience. 

Although 50% of their role focused on other tasks, this candidate only mentioned mediation/resolution and their successes with such.

Closing paragraph:  Don’t quit while you’re ahead—finish strong with a closing paragraph that summarizes your values, qualifications, and eagerness for an interview. This can sound like a lot, but rest assured, it can be done.

Start with a sentence summary of what you value based on the work experience you’ve described and how that adheres to the company’s values. Next, describe what you hope to accomplish in the position. Lastly, thank the employer and reassure them of your willingness to talk further. 

Just remember: you are an ideal candidate, but you shouldn’t sound like this:

As you can see, I have done everything you require (and more) at my previous jobs, which makes me the perfect candidate for this position. I know I can handle all employee relations responsibilities and ensure complete compliance as I have done at every HR job so far. Please give me a call or email at your earliest convenience; I look forward to making your day at my interview. 

Even if all this was true, it’s self-centered and doesn’t address the company at all. Instead, remind the employer of what they stand to gain when they hire you. Further establish how your goals align with theirs and what you’ll do for their HR department. 

This candidate explains their competency and their goals without sounding brash. It’s a delicate balance, but we know you can find it!

• Formatting : Single space in your letter but double space between paragraphs. 

Signature:  All that’s left is to sign off and say “thank you” if you didn’t in the closing paragraph. Use a professional closer along with your name. 

• Formatting : If you’re presenting any hard copies of your human resources cover letter, quadruple space at the bottom to leave room to sign your name. 

Enclosure(s):  Many people don’t know about this section, but it’s important. It lists the other documents you’re submitting, reminding employers there’s more to come. It also helps them keep track of what you’ve included. 

HR positions usually require a job application and a resume, but some also require a supplemental questionnaire or references. Carefully scan the job description and application to make sure you provide everything requested.

• Formatting : Use the singular or plural form of “enclosure” depending on how many documents you’re enclosing. Most of the time, it will be plural, but you should check it every time.

Is Your HR Resume on Par with Your Cover Letter?

Now that you’ve written your human resources cover letter, you’ll likely want to hit “submit” immediately. But don’t forget you still need to  outline your resume  and polish it to shine.  

You have a great persuasive argument, aka your cover letter, but you still need a document that quantifies your work experience, aka your resume. When combined, they paint a glowing picture of your career.

Want to know how to make your HR resume just as impressive as your cover letter? A look at our  resume examples  will give you the boost you need, and you can even edit this HR resume directly. 

Human Resources Director Resume

Need a resume to pair with your human resources director cover letter?

If you’ve already started, try out our  resume checker  to get AI-powered advice to make your resume the best it can be. 

Now go snag the dream job you’ve always wanted!

Usually, you would address cover letters to the HR hiring manager, but that role may be vacant if you’re applying for it! Other times, the information may simply not be in the job description. Try searching LinkedIn or the company website for the name of an HR manager or higher-up company leader. If you can’t find any information, you can just lead off by saving “Dear [Company Name] hiring staff” or something similar.

HR is a bit more formal than other positions, with greater needs for cultural awareness and professional communication. However, with cultural awareness in mind, you ideally want to match your tone to the HR job description to show how you’ll fit in with the company’s culture. For example, if the tone comes across as innovative and creative, you could use a similar style when describing your HR abilities. Plus, you may want to emphasize innovative HR practices, like managing employee needs through workplace flexibility.

One page is the ideal length for HR cover letters. You may have been involved in hiring processes before and understand how fast-paced these decisions can be. Keeping your cover letter concise is essential to help hiring managers identify your top skills in aspects like employee relations and advising. That way, they can easily connect the dots that you’re the right pick for the role.

Human Resources Cover Letter Example & Guide for 2024

Human resources representatives are the unsung heroes of every company, juggling roles, understanding the ins and outs of workplace dynamics, and ensuring everyone else fits in just right. 

It's like you have this secret superpower to match the right talent with the right role. 

But when it comes to writing a cover letter for yourself, you suddenly get stuck.

We don't blame you. Showcasing your HR prowess in just a few paragraphs isn't a walk in the park. 

After all, how do you condense all those years of people management, conflict resolution, and organizational development into one page?

We’re here to give you the answer. Here’s what we’ll cover: 

• A Stellar Human Resources Cover Letter Example

5 Steps for the Perfect Human Resources Cover Letter

• 3 Essential Human Resources Cover Letter Tips

Let’s dive in!

Human Resources Cover Letter Example

You know just what an outstanding human resources cover letter looks like. 

Now, just follow these steps to write your own :

#1. Put Contact Information in the Header

Kick off your human resources cover letter with your contact details. Pop them in the cover letter's header, just like you would on your resume .

Here's the rundown:

• Full Name. Write down your complete name right at the top left corner of your cover letter.
• Professional Title. List the exact HR role you're eyeing. Remember, the HR head might be juggling applications for varied roles. Be crystal clear to make their job easier.
• Email Address. Go for an email that's both easy to read and professional, like a blend of your first and last name. Leave your teenage email out of this. For instance, [email protected] is a no-go, but [email protected] is spot on.
• Phone Number. Make sure the number you add is correct, and if you're reaching out internationally, include the dialing code in there too
• Location. Just your city and state, or country, will do. If you're eyeing a remote role or planning a move, give them a heads up in both your resume and cover letter.
• Relevant Links (optional). Feel free to drop links to useful websites or social media, like your LinkedIn profile .

Got your details down? Sweet!

Time to add the contact information of the hiring manager who’ll be evaluating you.

Here’s the scoop:

• Company Name. Jot down the name of the company you've got your sights on.
• HR Head’s Name. If you can, find out who's heading the HR department. Look at the job ad, their website, or their LinkedIn page.
• Location. Specify the city, state, and country, especially if they’re global giants. If they have more than one office in your city, you can also add their street name and number.
• Email Address (optional). If you can dig it up, drop it in the HR head's email.
• Date of Writing (optional). Slide in the date you penned down your cover letter. It's all about the finer details!

#2. Address the Hiring Manager

Once you’ve listed all your contact details, make sure your cover letter speaks directly to its reader.

That means skipping the old-school ‘To whom it may concern.’ It's a bit last century.

The right greeting, on the other hand, can make your letter stand out in the right way.

First up, play detective. Dive into the job posting, company website, or LinkedIn page to see if you can find the HR manager's details.

Once you find what you’re looking for, greet them accordingly . Going with "Ms." or "Mr." followed by their surname is a safe bet. But if you're in the dark about their gender or marital status, simply use their full name. Here’s what that looks like:

• Dear Mr. De Vries,
• Dear Loren De Vries,

Hit a dead end in your detective work? No worries. 

You can address your letter to the broader HR team or the company:

• Dear Human Resources Team,
• Dear Recruitment Team,
• Dear Talent Acquisition Department,
• Dear Head of Human Resources,

#3. Write an Eye-Catching Opening Statement

Hiring managers often scan a candidate's application swiftly, sometimes only taking about seven seconds to decide whether it’s worth their attention.

So your human resources cover letter needs to make an impact from the start.

Begin by expressing your interest in the position. Demonstrating your genuine enthusiasm for the HR field or a particular role can pique a hiring manager's interest, making them eager to learn more about you.

Taking the time to research the company can make all the difference here. The deeper your understanding of the organization's culture and objectives, the better you can position yourself as an excellent fit. 

This shows your genuine interest in the job and that you're not just applying left and right in hopes of any job. If you have any notable accomplishments or specific skills tailored to the HR role, leading with that can give you an advantage. 

However, it's essential to keep your cover letter’s introduction short. The objective here is to intrigue the hiring manager enough to make them want to read your entire cover letter, so you shouldn’t give them all the details from the start.

#4. Use the Cover Letter Body for the Details

The body of your cover letter is where you can go into detail about what makes you the perfect fit for the role.

But don’t just repeat the contents of your human resources resume . This segment of your cover letter is the spotlight moment to elaborate on your HR expertise and the unique skills that you bring to the table. Your goal is to persuade the hiring manager that you’re the most fitting candidate out of the entire pool.

Highlighting your relevant achievements in the world of HR and drawing parallels with the job ad can be a game-changer. For example, if the role requires expertise in talent acquisition, employee engagement, or organizational development, highlight your experiences and skills in these specific areas instead of using a broad-brush approach.

You can also use your human resources cover letter to explain how the company's ethos, organizational structure, and HR challenges align with your professional journey. If you have insights into the company's HR practices, recent initiatives, or the technology stack they use, show them. Your research skills will leave a good impression and do a great job of convincing them you’re right for the job.

#5. Wrap It Up and Sign It

Always end your cover letter with finesse and professionalism to leave on a high note. After all, you want to leave the hiring manager with a lasting impression that’ll make them want to call you for an interview.

In your conclusion, confidently revisit the reasons you're an ideal fit for the human resources position in their company. Reiterate the unique skills or experiences you bring that set you apart from other candidates, and keep a positive attitude throughout.

Then, wrap up with a call to action. By suggesting the hiring manager take the next step, like having a more in-depth conversation about your application, you're increasing your odds of them actually doing it.

Finally, sign off on your human resources cover letter. Pick a respectful closing line and follow it with your full name. Here’s an example:

I'm eager to further discuss how my expertise in human resources aligns with your organization’s goals. Please feel free to reach out to me via the given contact details so that we have the chance to arrange an interview.

If "Warmly" feels a tad too common for your liking, you might consider these alternatives:

• Yours truly,
• Best regards,
• With respect,
• Thank you for your time,

 Essential Human Resources Cover Letter Tips

You've mastered the basics of cover letters! Now, let's fine-tune yours with some key cover letter tips tailored for HR specialists. 

#1. Match Your Resume

When applying for a role in human resources, presentation matters!

If you want to showcase your attention to detail and organizational skills , your cover letter's design and format must align with your resume.

Make sure your text and contact details are neatly arranged, and maintain a consistent font style and size. Also, be mindful of the page margins and line spacing, all while aiming to keep your cover letter within one page .

Or Use A Cover Letter Template Instead

Matching your application got you stressed? 

Try our resume builder and cover letter templates ! 

Designed with hiring managers from around the globe, they blend a sleek, professional look with industry requirements. Grab one, match your resume, and boom—you're all set!

#2. Be Enthusiastic 

Hiring managers appreciate applicants who display a genuine passion for the HR industry, so an enthusiastic tone can set your cover letter apart

That said, while it's great to show admiration for the company you're applying to, remember to keep it balanced. There’s no need to lay on the compliments too thick. What you should aim for is a reflection of your confidence and genuine excitement about the role.

Just remember to stay grounded and don’t sound too confident, or else you might come off as arrogant. Convey your genuine enthusiasm that you’re the right person for this specific HR job, not that you’re the greatest candidate they’ll ever get.

#3. Be Formal

While it's tempting to give your cover letter a casual flair, keep in mind that professionalism is highly valued by hiring managers. There’s nothing wrong with being friendly, but foregoing formality is a huge mistake .

By adopting a formal tone, you’re showing the employer that you’re a serious candidate and that you’re taking the role seriously, too. Even in companies with a casual work culture, this can convey that you respect their ethos and that you’re ready to fit into their environment. 

Just remember, "formal" doesn't mean robotic. Your personality can still shine through, just in a more polished and polite manner.

Key Takeaways

And that’s all there is to human resource cover letters! Hopefully, you’re ready to land that dream HR job in no time.

But before you submit your cover letter, here are some main points from our article:

• Begin your human resources cover letter by detailing both your contact information and that of the HR manager. Your details must be accurate so the HR manager can contact you for a potential interview.
• The introductory paragraph of your HR specialist cover letter should grab the attention of the hiring manager and encourage them to read further.
• In the main section of your cover letter, delve into your most significant achievements and skills that align with the human resources role you're after.
• It's a good strategy to use a compelling call to action towards the end of your human resources cover letter, nudging the hiring manager to possibly call you or set up an interview.
• Keep your cover letter’s design consistent with your resume. If you're pressed for time, consider using a set of our resume and cover letter templates for a harmonized look.

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29 Professional HR Cover Letter Examples for 2024

Your HR cover letter must immediately highlight your understanding of employee relations and talent management. It's the gateway to showcasing your expertise in human resources. Demonstrate your ability to connect with employees at all levels within the first few lines. Let your passion for fostering a positive work environment shine through every word.

All cover letter examples in this guide

Human Resources Intern

Entry-Level Human Resources

Junior Human Resources

< - Main Article

Human Resources Coordinator

Human Resources Specialist

Chief Human Resources Officer

Contracts Manager

Diversity And Inclusion Manager

HR Assistant

HR Business Partner

HR Director

HR Generalist

Human Resources Consultant

Human Resources Benefits Specialist

Human Resources Data Analyst

Human Resources Representative

HR Program Manager

HR Project Manager

People Manager

Problem Manager

Resource Manager

Talent Acquisition Manager

Talent Manager

Training Manager

Cover letter guide.

HR Cover Letter Sample

Cover Letter Format

Cover Letter Salutation

Cover Letter Introduction

Cover Letter Body

Cover Letter Closing

No Experience HR Cover Letter

Key Takeaways

By Experience

Embarking on your job search, you've realized a compelling HR cover letter is a must, yet mastering this pivotal document is no small feat. It’s not about echoing your resume; it's your chance to captivate with a narrative of your proudest professional triumph. Steer clear of the well-trodden clichés and strive for formality with a personal touch, all within the confines of a concise, one-page letter that sets you apart. Let's tackle the art of the cover letter together.

• Personalize your hr cover letter and get inspired by other professionals to tell a compelling story;
• Format and design your hr cover letter to make an excellent first impression;
• Introduce your best achievement in your hr cover letter to recruiters;
• How to make sure recruiters get in touch with you, using your hr cover letter greeting and closing paragraphs.

What is more, did you know that Enhancv's AI can write your cover letter for you? Just upload your hr resume and get ready to forward your job application in a flash.

If the hr isn't exactly the one you're looking for we have a plethora of cover letter examples for jobs like this one:

• HR resume guide and example
• People Manager cover letter example
• Problem Manager cover letter example
• HR Generalist cover letter example
• Benefits Manager cover letter example
• HR Manager cover letter example
• Training Director cover letter example
• HR Director cover letter example
• District Manager cover letter example
• Diversity And Inclusion Manager cover letter example
• HR Analyst cover letter example

HR cover letter example

Charlotte Jones

Fort Worth, Texas

+1-(234)-555-1234

[email protected]

• Highlighting past achievements: The cover letter mentions a successful diversity and inclusion initiative, providing specific results such as a 40% increase in minority representation in leadership, which demonstrates the candidate's ability to implement effective HR strategies.
• Connecting personal values with company values: Referencing the "trailblazing initiatives" at the company shows that the candidate has done their research and is genuinely interested in the company's work, thereby establishing a value alignment between the candidate and potential employer.
• Aligning HR objectives with business goals: The applicant showcases strategic thinking by demonstrating how HR initiatives have previously enhanced operations and set industry benchmarks, implying a strong understanding of how HR supports broader business objectives.
• Expressing a desire for professional growth: The candidate conveys enthusiasm for contributing to the team and continuing to develop their skills, suggesting a forward-looking and growth-oriented mindset.

Structuring and formatting your hr cover letter

Here's what the structure of your hr cover letter should include:

• Header (with your name, the position you're applying for, and the date);
• Salutation (or greeting);
• Introductory paragraph (or your opening statement);
• Body paragraph (or further proof of your experience);
• Closing paragraph (with a call to action);
• Signature (that is optional).

Use the same font for your hr resume and cover letter - modern fonts like Lato and Rubik would help you stand out.

Your hr cover letter should be single-spaced and have a one-inch margins - this format is automatically set up in our cover letter templates and our cover letter builder .

When submitting your cover letter, always ensure it's in PDF, as this format keeps the information intact (and the quality of your document stays the same).

On one final note - the Applicant Tracker System (ATS or the software that is sometimes used to initially assess your application) won't read your hr cover letter.

The top sections on a hr cover letter

• Header: Include your name, contact information, and the date, as well as the employer's name and address; this provides a professional-looking structure and makes it easy for the recruiter to identify who you are and how to contact you.
• Greeting: Address the recruiter or hiring manager by name if possible; a personalized greeting shows that you've done your research and are serious about the position.
• Opening Paragraph: Start with a strong introduction that captures the recruiter's attention and clearly states the HR position you're applying for; this sets the tone for why you are the right candidate.
• HR-Specific Expertise and Experience: In the body of the cover letter, highlight your relevant HR experience, knowledge of employment laws, and interpersonal skills; this demonstrates your capability to handle HR responsibilities effectively.
• Closing and Call to Action: End your cover letter with a professional closing statement and a call to action, expressing your enthusiasm for the role and inviting the recruiter to discuss your application further; it's a proactive way to encourage a response.

Key qualities recruiters search for in a candidate’s cover letter

• Deep understanding of employment laws and regulations: Essential for ensuring the company's hiring practices are legally compliant.
• Expertise in talent acquisition and recruitment strategies: Key for attracting and retaining the best candidates in a competitive job market.
• Strong interpersonal and communication skills: Necessary to engage effectively with candidates, employees, and management at all levels.
• Experience with HR software and tools: Proficiency in using applicant tracking systems, HR information systems, and performance management platforms streamlines HR processes and improves efficiency.
• Ability to handle sensitive and confidential information: HR professionals deal with personal employee data and must maintain discretion and integrity.
• Conflict resolution and problem-solving skills: Important for mediating disputes, addressing employee concerns, and fostering a harmonious workplace environment.

Greeting recruiters with your hr cover letter salutation

What better way to start your conversation with the hiring manager, than by greeting them?

Take the time to find out who the professional, recruiting for the role, is.

Search on LinkedIn, the company website. And for those still keen on making a fantastic first impression, you could even contact the organization, asking for the recruiter's name and more details about the job.

Address recruiters in the hr greeting by either their first name or last name. (e.g. "Dear Anthony" or "Dear Ms. Smarts").

If you're unable to discover the recruiter's name - don't go for the impersonal "To whom it may concern", but instead use "Dear HR team".

List of salutations you can use

• Dear Hiring Manager,
• Dear [Company Name] Team,
• Dear [Department Name] Team,
• Dear Mr./Ms. [Last Name],
• Dear [Job Title] Hiring Committee,
• Dear [Job Title] Search Committee,

What to include in those first two sentences, or your hr cover letter introduction

Have you ever wondered what the best way is to present your profile in the hr cover letter introduction ?

There's no right or wrong answer if you're being concise and authentic to yourself.

Some professionals start their hr cover letter by:

• congratulating the company - focusing on something impressive, whether that's an award, an industry-leading project, or a key event;
• aligning their passion for the field or industry with the job - if you're enthusiastic about what you do, you'd thus grow your skill set and value as a professional.

What comes next: your hr cover letter middle paragraphs

In the next three to six paragraphs (or the body of your hr cover letter) you have to prove your unique value .

Most candidates tend to mess up at this stage. They tend to just copy-paste information from their resume.

That's one big no-no.

Remember that when writing your hr cover letter, it has to be personalized. And, your ultimate aim is to catch the recruiter's eye.

So, look back on key job requirements and write down a list that includes the ones you cover.

Next, select just one key achievement from your professional (or personal) history that meets those advert keywords.

Narrate a story around how you've grown your skill set and knowledge. Also, aim to show the unique understanding or soft skills you bring about, thanks to your past success.

Two ideas on how to end the final paragraph of your hr cover letter

Closing your hr cover letter , you want to leave a memorable impression on recruiters, that you're a responsible professional.

End your cover letter with how you envision your growth, as part of the company. Make realistic promises on what you plan to achieve, potentially, in the next six months to a year.

Before your signature, you could also signal hiring managers that you're available for the next steps. Or, a follow-up call, during which you could further clarify your experience or professional value.

What could you write about in your hr cover letter when you have no experience

Candidates with zero professional experience often struggle to write their hr cover letter .

You may lack experience, but your application could still be impressive when you focus on your strengths.

Consider your most relevant talents (and/or one achievement) that align with the role and help you stand out.

Perhaps you spent every summer volunteering at your local dog pound - think of the job-relevant skills this experience taught you.

Sharing your tangible career goals is another good strategy to stand out.

Key takeaways

Winning at your job application game starts with a clear and concise hr cover letter that:

• Has single-spaced paragraphs, is wrapped in a one-inch margin, and uses the same font as the hr resume;
• Is personalized to the recruiter (using their name in the greeting) and the role (focusing on your one key achievement that answers job requirements);
• Includes an introduction that helps you stand out and show what value you'd bring to the company;
• Substitutes your lack of experience with an outside-of-work success, that has taught you valuable skills;
• Ends with a call for follow-up or hints at how you'd improve the organization, team, or role.

HR cover letter examples

Explore additional hr cover letter samples and guides and see what works for your level of experience or role.

Cover letter examples by industry

AI cover letter writer, powered by ChatGPT

Enhancv harnesses the capabilities of ChatGPT to provide a streamlined interface designed specifically focused on composing a compelling cover letter without the hassle of thinking about formatting and wording.

• Content tailored to the job posting you're applying for
• ChatGPT model specifically trained by Enhancv
• Lightning-fast responses

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How to Write a Great HR Cover Letter

​While you might read hundreds (or thousands) of cover letters as part of your HR job, it can be a challenge to write one of your own. Where do you begin? What should you include? How do you get someone to read it carefully? And probably the most important question: Do you still need one?

The answer is yes . A cover letter is still an important tool in an effective job search. The cover letter's job is to give the reader specific information tailored to the open position. It is also the perfect place to show passion for your career. You want to go above and beyond what's on your resume by giving a personal touch to your achievements and stories of success.

You're likely familiar with the basics of a cover letter. You should have a strong opening that highlights an accomplishment, talks about your excitement for the job or shares a networking connection. The body should showcase your most relevant stories of success and skills (using either paragraphs or bullet points), and your closing should thank the reader for their time. But a cover letter is also an opportunity to stand out by tailoring your message.

What follows is an overview of the various types of cover letters, how to decide which one you should use and how to best personalize your cover letter to capture your reader's attention.

Types of Cover Letters

Did you know there are many types of cover letters? You're likely familiar with the traditional cover letter that responds directly to a job posting, but there are actually several versions you might need to utilize in your job search. Some of the more common types include:

Job-Posting Reply Letters

Your "normal" cover letter. This cover letter is tailored to a specific job posting and company.   Key Tip: Focus on demonstrating why you are the best candidate for the role by showcasing specific skills and achievements tailored to the open position.

Cold-Call Letters

A letter used to reach out to a company or recruiter to explore potential opportunities. You're not responding to a particular job posting but instead introducing yourself to a company you'd like to work for.   Key Tip: A cold-call letter needs to grab the reader's attention. Consider a powerful first sentence highlighting your best result or answering a specific problem: "Does your organization need a proven diversity and inclusion expert with 20+ years of experience?"

Recruiter Letters

A recruiter letter is simply a letter sent to a recruiter or search firm. You'll use this kind of letter when you want to respond to job postings placed by a search firm or to explore potential roles the recruiter is trying to fill.

Key Tip: Similar to a traditional cover letter, you'll want to talk specifically about your best achievements related to the job you're targeting.

Networking Letters

This letter's purpose is exactly as it sounds: to network with a colleague, an acquaintance, a former manager and anyone else who can help your search.

Key Tip: Immediately let your contact know why you're reaching out and how they can help you. Are you seeking a recommendation? A new connection to get your foot in the door at a company? Keep the letter brief and to the point.

Should You Write an E-Note or Traditional Letter?

An e-note is simply a letter sent in the body of an e-mail rather than a stand-alone letter in a separate attachment. There's no need to let the recipient know you're enclosing a cover letter—just write it in the e-mail itself.

An e-note is shorter than a traditional cover letter attachment and doesn't have the normal heading (with your name, contact info and formatting that matches your resume). Both an e-note and a traditional cover letter should be customized to the job and focused on your achievements.

In most cases, an e-note is the best approach with just a few exceptions. If you're submitting your documents to a database or e-mailing a top executive (like a CEO or member of a board), you'll still want to use the traditional cover letter. If you're simply e-mailing your resume, use an e-note instead.

Key Tip: I recommend writing a traditional cover letter and then copying and pasting the body of the letter when you need to use an e-note (simply remove the format/heading). Then read through it to make sure it isn't too long for an e-mail.

Write Separate Cover Letters for Specific Jobs

There's no doubt that an effective cover letter needs to be written for individual jobs and companies. But how? Focus on your best achievements, relevant skills and something that the resume may not have: a personal touch!

Look through your resume for some of your best stories and proudest moments. Maybe you reduced the average time-to-hire by weeks or lowered the monthly health insurance premiums by 36 percent. Consider using these results within your cover letter by sharing the story in detail, with information on how you went above and beyond.

Also, consider showcasing your best skills, whether they are talent sourcing, creating job descriptions, preparing budgets, onboarding, benefits coordination, project management or any other HR-related function. Don't forget about leadership, mentoring and training—key skills for many HR positions. You can also share your relevant education, training, certifications, credentials and organizational activities, including being a member of the Society for Human Resource Management (SHRM).

Lastly, don't forget the human touch. Write about why you are passionate about what you do. Why do you love HR? What skills are you fantastic at? Why are you the perfect fit for this role? How can you help transform the organization's HR efforts?

The best piece of advice when writing a great cover letter is to tailor it to your goal . Think about your best, most relevant skills and achievements that you want to showcase. Then add a personal touch about why are you excited about this opportunity. Taking a few minutes to customize your cover letter will improve your chances of achieving your goal: to earn an interview.

DOWNLOAD A SAMPLE COVER LETTER

Laura Fontenot, ACRW, CPRW, is an award-winning expert resume writer who has helped thousands of clients excel in their job search for more than 15 years. She offers a complimentary resume review at www.masterworkresumes.com and at linkedin.com/in/laura-fontenot-acrw-cprw .

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HR Officer Cover Letter Example

Writing a cover letter for a Human Resources Officer position can seem like a daunting task, especially when considering the importance of a well-crafted application. A cover letter should not only emphasize your qualifications and experience, but it should also give a potential employer an insight into your character and your enthusiasm for the role. In this guide, we will provide helpful guidance on how to write an effective cover letter for a HR Officer role, along with an example to draw inspiration from and make the application process easier.

If you didn’t find what you were looking for, be sure to check out our complete library of cover letter examples .

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HR Officer Cover Letter Sample

Dear [Hiring Manager],

I am writing to apply for the position of HR Officer at [Company Name], which I saw advertised on [Job Board].

As a passionate and experienced HR Officer, I possess the necessary qualifications, skills, and experience to support [Company Name]’s HR needs. I am currently employed as an HR Officer at [Organization Name], where I have worked for the past [number of] years. I have had the opportunity to manage the full cycle of HR functions, from recruitment and onboarding to offboarding and employee relations.

I have extensive knowledge of employment law and regulations, and I am highly skilled in developing and implementing HR policies, procedures, and processes. I am also experienced in performance management, talent acquisition, and employee training and development.

I believe that I have the ideal qualifications for this position and would be an asset to your team. I am confident that I can contribute to the success of [Company Name] and create a positive, healthy work environment for everyone.

Thank you for taking the time to consider my application, and I look forward to hearing from you.

Sincerely, [Your Name]

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What should a HR Officer cover letter include?

A HR Officer cover letter should be tailored to the job position and employer. It should include information that demonstrates your qualifications and highlights your most relevant skills and experience.

The cover letter should begin by introducing yourself, including your name and contact information, as well as the job you are applying for. It should then explain why you are an excellent fit for the role and why you are the best candidate for the job.

The body of the cover letter should provide specific examples of relevant experience and skills that demonstrate your abilities and how they could benefit the company. You should also mention any related certifications or qualifications.

The cover letter should end by reiterating your enthusiasm for the role, expressing your appreciation for the employer’s consideration, and indicating that you look forward to hearing from them.

Including these elements in your HR Officer cover letter will help you stand out from the competition and demonstrate why you are the best candidate for the job.

HR Officer Cover Letter Writing Tips

Writing a cover letter can be a daunting task, especially when it comes to applying for an HR Officer position. After all, HR Officers are responsible for overseeing the recruitment, orientation and training of new employees, as well as ensuring the smooth everyday running of the organization.

A well- written cover letter can make all the difference, so here are some tips for writing a successful HR Officer Cover Letter:

• Research the company – Doing research on the company you’re applying to can help you understand the company culture, values and goals. This will help you demonstrate your knowledge of the company and your enthusiasm for the position.
• Highlight your relevant qualifications and experience – Use your cover letter to explain why you are the best candidate for the role. Be sure to highlight your qualifications and experiences that are particularly relevant for the HR Officer position.
• Demonstrate your interpersonal skills – Demonstrate your interpersonal skills by showing your ability to communicate effectively and your strong problem- solving skills.
• Show your enthusiasm – Show your enthusiasm for the role and the company. Explain why you are passionate about HR and why you believe you would be the ideal candidate.

By following these tips, you can create a cover letter that will help you stand out from the competition and increase your chances of securing the HR Officer position. Good luck!

Common mistakes to avoid when writing HR Officer Cover letter

When it comes to writing a cover letter for an HR Officer position, there are several common mistakes to avoid. Here are some tips for making sure your letter stands out from the rest:

• Pay attention to detail: When applying for an HR Officer position, it is important to pay attention to details. Make sure that you proofread and check your spelling and grammar prior to submitting your letter.
• Keep it brief and to the point: Make sure that you don’t add unnecessary information to your letter. Stick to the facts and keep your letter concise and to the point.
• Avoid using cliché phrases: It is important to avoid using cliché phrases like “I am the perfect candidate for this role” or “I have all the qualifications and experience you are looking for.” These are overused phrases that don’t add any value to your letter.
• Use relevant industry language: Make sure that you use relevant industry language in your letter. Using the right industry terms and phrases will demonstrate to the employer that you have an understanding of the role.
• Don’t forget to include a call to action: At the end of your letter make sure you include a call to action. Implore the employer to contact you for an interview or provide your contact details to further discuss the role.

By following these tips, you can ensure that your cover letter for an HR Officer position is professional and effective.

Key takeaways

Writing a great cover letter for an HR Officer role can be challenging. A great cover letter will ensure that your skills and experiences are highlighted in an effective and concise manner that will help you stand out from the competition. Here are some key takeaways for writing an impressive HR Officer cover letter:

• Prioritize your experience and qualifications that are relevant to the HR Officer job you are applying for. Focus on the key skills and experiences that are needed for the job and make sure to include them in your cover letter.
• Demonstrate your knowledge of the company and the role. Make sure to research the company and show that you understand the job’s responsibilities and the company’s values.
• Engage the reader with a compelling introduction. Start your letter with an attention- grabbing opening line that expresses why you are the best fit for the role.
• Showcase your problem- solving skills and interpersonal abilities. Highlight your ability to resolve conflicts, manage personnel and handle sensitive information in a professional manner.
• Close your cover letter with a strong call to action. Invite the reader to go over your resume and contact you for an interview.

By following these key takeaways, you can create an impressive HR Officer cover letter that will help you land the job you want. Good luck!

Frequently Asked Questions

1. how do i write a cover letter for an hr officer job with no experience.

Writing a cover letter for an HR Officer job with no experience can be a daunting task. However, with the right approach, you can confidently present your skills, qualifications, and accomplishments in a professional and effective manner. First, you will want to focus on the job qualifications and what you bring to the table. Explain how you would add value to the position, such as your ability to manage projects and stay organized. If relevant, include any coursework related to the job or any relevant experience or skills that you can draw on. Finally, make sure to emphasize your enthusiasm for the role, your interest in the organization, and your commitment to succeeding in the job.

2. How do I write a cover letter for an HR Officer job experience?

When writing a cover letter for an HR Officer job with experience, you can focus on the specific qualifications that the job requires. First, highlight your relevant experience in the field and emphasize any accomplishments or successes you achieved. You should also make sure to explain how your skillset would be an asset to the role, such as your ability to work with multiple stakeholders. Additionally, make sure to explain why you are passionate about the job and how you are committed to the organization’s success.

3. How can I highlight my accomplishments in HR Officer cover letter?

When highlighting your accomplishments in an HR Officer cover letter, make sure to emphasize any successes or awards that you have achieved in the role. For example, if you have led successful projects or implemented innovative strategies, be sure to highlight these accomplishments. You can also draw attention to any awards or other recognition that you have received in the field. Additionally, explain how you have contributed to the success of the organization and how your skillset has been an asset to the company.

4. What is a good cover letter for an HR Officer position?

A good cover letter for an HR Officer position should include a compelling introduction, a detailed explanation of your qualifications and experience, and a strong conclusion. In the introduction, explain why you are passionate about the role and why you are the best candidate for the job. When detailing your qualifications, focus on any relevant HR experience you have, such as any successful projects you have led or innovative strategies you have implemented. Finally, make sure to end your letter with a strong conclusion, expressing your commitment to the organization and your enthusiasm in the role.

In addition to this, be sure to check out our cover letter templates , cover letter formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

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Human Resources Cover Letter / Job Application Letter

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14+ Job Application Letters For HR

The human resource department supports administrative, and workforce needs, including managing and receiving applicants. Whether an HR manager, HR consultant, HR assistant, or human resource officer, they are also responsible for finding the best candidates for the job vacancy. Suppose you are applying for an entry level position as a fresher or supervisor. In that case, you can increase your chances of getting the job with our job application letters for HR. We also offer other formats to make it easier for you to mail to HR as an application for the job post of HR manager.

Job Application Letter to HR Manager Template

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HR Manager Job Application Letter Template

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Free Mail to HR Bank Job Fresher Application Letter Template

Job Application Letters For HR

• Make sure you address the printable letter to the hiring manager.
• Mention your educational qualification.
• Write your skills and experiences relevant to the job you are applying to.
• Your contact information, such as your phone numbers, email address, and address, should be mentioned clearly for communication. You can also see more templates like Manager Job Application Letters.

Free Entry Level HR Job Application Letter Format

Free Post of HR Manager Job Application Letter Template

Free HR Administrative Assistant Job Application Letter

Writing an Application Letter

• Assess your qualifications and match them with the needs of the job position and the nature of the operations of the business. This will help you to create a better application academic letter  as the content that you will put in the creative letter is highly beneficial to the activities and processes that the company needs to achieve on a daily operational basis.
• Be specific with the position that you want to apply for. In the case of the Human Resource job application, you may apply for the position of Human Resource Manager, Coordinator, Supervisor, Secretary, or Intern. Make sure that you are fit enough to qualify for the position that you are targeting to have a higher chance of being hired by the business. You can also see more templates like  Job Application Letter for Engineer .
• Create a professional and business-like application letters in Word that can show how you can handle written transactions in the corporate field where you will be immersed if you will be hired by the company as one of their employees. You can also see more templates like  Job Application Letter for Teacher .

Free HR Consultant Coordinator Job Application Letter

Free Human Resource (HR) Officer Job Application Letter

Free HR Executive Job Application Letter Template

Free HR Business Partner Requesting for Job Application Letter

Free Job Application for HR Supervisor Template

Free Job Application for HR Resource Generalist Template

How to Write a Human Resource Job Application Letter

• The first paragraph of the professional letter should contain your introduction including your expertise, competencies, and other subjects of focus that can help you to create an impact for your written application.
• Simple List down your experiences in the human resource industry that can help you to properly function in the position open for employment. You may also find job application letter for teacher templates here.
• Make sure that you will emphasize your familiarity with the systems and procedures used and applied in the operations of the human resource department.
• Write down the technical skills other qualifications that you have which can be used in the job functions that will be given to you should you be hired for the position. You can also see more templates like  Marketing Job Application Letters .Explore additional job application letter templates on our website, template.net , to find a variety of options that suit your needs.

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How to Build Candidate Profiles for Better Job Descriptions

When you find the perfect job candidate, it's like a dream come true. You know they're a good fit, they know they're a good fit, and they're excited to start at your company. But as the definition of a quality hire changes , employers are challenged with sourcing high-value candidates that check all the boxes for their organization.

If you're one of 48% of HR professionals who struggle to hire new employees, this scenario may not happen as often as you'd like. The good news is there are steps you can take to make it easier for your team to find top talent—one of which is candidate profiling.

Candidate profiles guide the talent acquisition processes. They put your ideal job candidate into focus, so you can zero in on qualified applicants quickly and reduce hiring costs, headaches, and much more.

BambooHR helps HR teams expertly attract, evaluate, and hire new talent . In this article, we'll explain what a candidate profile is, how to create one, and why your company can't afford to skip this step.

Free Download: Hiring KPI Checklist

Want to measure how well your hiring processes are working? We're here to help! Learn the key hiring metrics you should track, how to measure them, and where to find benchmarking data.

What Is a Candidate Profile?

A candidate profile is a detailed description of your ideal job candidate for an open position and a key part of a targeted recruiting strategy. Also called a candidate persona, this blueprint is a defined representation of who you want for the job and what they need to be successful in a specific role. Candidate profiles typically take a wide variety of elements into account, such as:

• Education and training
• Work history and experiences
• Industry certifications
• Hard and soft skills
• Communication skills
• Preferred work style
• Job search behavior
• Personality traits
• Career goals
• Pain points

And this isn't an exhaustive list—your analysis should include anything you think might be relevant to making a good hiring decision. Once the persona is complete, you should have a description that directs your team toward the undiscovered potential in your talent pool.

Why Is a Candidate Profile Important for Recruiting?

Building candidate profiles may seem like just another extra step, but they can do much more than you may think. They spell out exactly who your recruiting specialists should look for in your applicant tracking system (ATS) , which helps maximize time and resources. Plus, here are some of the other benefits of candidate profiles:

• Write better job descriptions: Using your persona, you can create job descriptions that attract top talent to your company.
• Make better hiring decisions: Candidate profiles keep everyone on your hiring team focused on the same goal, informing each step of the process.
• Fill open positions faster: If your time-to-hire negatively impacts your company, candidate profiles can help you narrow those gaps.
• Enhance the candidate experience: As potential hires surface, you can use your profile to tailor your interviews and steer people through the recruitment process more efficiently.
• Increase employee retention: Recruitment and retention strategies go hand in hand—someone who suits a role in your company well is more likely to stay than someone who doesn't.
• Reduce bias: Candidate profiles can be used to intentionally limit unconscious bias and subjectivity, shaping fairer hiring practices across your company.
• Support your compensation structure: Knowing who you're hiring right off the bat feeds into your compensation strategy , making it easier to create equitable pay structures for different roles and departments.

Learn more: Total Compensation Calculator: Measure & Improve Your Compensation Strategy

How to Create Candidate Profiles

Candidate profiles encompass several aspects of your ideal employee—your job is to build a realistic blueprint that will help you tell the difference between a good hire and a great hire. To help you get started, here's a step-by-step overview of how to create candidate profiles:

Step 1: Start with a template.

The first thing to do is create a candidate persona template. Some companies use the same basic criteria to outline every position, while others tailor their templates to fit different roles and departments. Once it's complete, simply fill in the blanks to craft a candidate persona for another role.

Step 2: Define the role.

Any given profile should match up to an open role at your company. To figure out what your candidate would need to fit a position, describe what the role entails in detail. Think about things like:

• Primary responsibilities
• Workload priorities and support
• Software tools used
• How this role fits into your business strategy
• Long-term goals for the position
• Team hierarchy (e.g., supervisors, reports)
• Legal/industry compliance needs
• Performance metrics
• Training opportunities

While listing the qualifications you want to see in a candidate, it's helpful to consider what you don't want to see in a candidate. Take a few minutes to reflect on past employees, assessing what worked and what didn't when they held this role.

Free Download: Interview Scorecard

Keep your interview process running smoothly with BambooHR's customizable scorecard. You'll be able to prepare interview questions, document candidates' responses, and keep multiple interviewers on the same page.

Step 3: Determine what skills to look for in job applicants.

Now that you've defined the role, figure out what a new hire will need to be successful. This includes things like past work experience, education, software competencies, and other attributes. Along with technical skills, ascertain the soft skills (or personal traits) they'll also need in this role, such as:

• Written and verbal communication skills
• Organizational skills and attention to detail
• Problem-solving and critical-thinking abilities
• A strong sense of integrity and ethics
• Time-management skills

As you're doing this assessment, a skills gap analysis can help. This exercise helps HR figure out which skills are lacking within certain departments and how new candidates or upskilling opportunities can resolve those shortcomings.

Step 4: Take your company culture and values into account.

What kind of impact do you want this person to have inside your organization? Cultural fit isn't just whether a person meshes well with other employees, it's also about what new perspectives and experiences they bring to the table.

Ideally, your new hire's values and behaviors will align with your company's. For instance, if you work in a place that openly welcomes feedback, your new employee should know how to give and receive it, too. But also think about where your company culture might be lacking and how a new hire might uplift those areas.

Step 5: Consider the broader need of the department or company.

How will this new hire support your vision for the department or company's future? Discuss the evolutionary potential for this position with your recruiting team and where this person fits in the bigger picture. This is part of workforce planning .

For example, will their job be the same six months or a year from now? If not, what skills will this person need to facilitate the transition smoothly? Using these details, you can assess each candidate's desire to adapt alongside your company and find someone with similar career goals.

Step 6: Discuss the role with your hiring manager and other stakeholders.

Before your candidate profile is complete, review it with your hiring manager and other people involved in the recruiting process, such as the department head, managers, or peers. This step helps ensure your persona is as accurate as possible and free of biased language that could skew your results.

Using Candidate Profiles for Job Descriptions

It's time to write a job description for the role and bring your ideal candidate to life. This profile is an internal document, so be sure to tailor your language to suit a wider audience and your public-facing employer brand. A job description should include six well-crafted elements, plus anything else you think would be relevant to a job candidate:

• Short company bio
• Salary range for the position
• Brief description of the role
• List of job responsibilities
• List of qualifications and skills
• Reasons to apply (benefits, culture, etc.)

Now, kick back and wait for those resumes to roll in. Each new role will need a new profile, but you'll eventually have an entire collection to reference whenever you have to hire someone or build a persona for an entirely new position.

Create a Seamless Hiring Experience from Application to Offer Letter

BambooHR helps you manage and personalize every candidate's experience. Plus, our Hiring Mobile App helps busy recruiting teams collaborate together and keep top candidates engaged.

How To Write a Sample Email to Send a Resume to a Recruiter

3 key takeaways

• The best way to write an effective job application email to a recruiter is to get straight to the point.
• Lead with the outcomes you’ve achieved and how you align with the role in an application email.
• Teal’s Job Application Tracker includes email templates for every stage of your job search.

HR professionals and recruiters don’t actually like sorting through resumes. They can see hundreds in a single day, even if they’re using an ATS.

To get through them, they’ve created procedures to prioritize the best-fit candidates. 

That’s why, if you’re going to email your resume directly to a recruiter, that email has to catch their eye. It has to be appealing enough to get them to willingly review yet another resume.

In this article, you’ll learn how to craft the perfect sample resume to send to a recruiter. You can also speed up the process and keep track of the jobs you’ve already applied for using Teal’s Job Tracker and Email Templates .

Struggling to land interviews with your resume? Get started with Teal’s AI Resume Builder for free.

How to write an email with your resume to a recruiter

In most cases, if you’re sending your resume to a recruiter it’s because:

• They’ve reached out to you, either on LinkedIn or through email, to express interest in your background and your fit for the role. 
• They list their email in the job posting, asking for resumes in their inbox rather than in an application.
• You’ve discussed work with someone on social media, in-person, or another medium and they’ve asked you to send your resume.

In the first case, recruiters are sending out dozens of canned messages to all candidates within their database, or within a LinkedIn search. They often have a list of criteria they’re using to run this search, and you just happen to fit within that data set.

They know the more emails they send out, the more likely they are to get a response and, hopefully, find the right candidate within those responses. 

In both the first and second scenarios, recruiters are seeing a lot of emails from a lot of people. That is why you shouldn’t send your resume to a recruiter until you are sure it’s a decent match for your skills, work history, and interests for your next role.

Learn as much about the role as you can first. When you feel secure enough to send your resume, you can send it with confidence.

Once you’re ready, here’s how to email a resume to a recruiter:

Step 1: The subject line for a resume email

Your subject line is your first impression, and if it’s too generic, it’ll be completely ignored. An anonymous recruiter on a hiring forum made this clear, stating: 

“As someone who has seen a ton of these, I 100 percent do not suggest something generic. It's quite obvious from some people that they sent the same email to several people. These emails get ignored 90 percent of the time unless the hiring manager is desperate. As for the title, I suggest [you] to be very clear in what you are looking for, even if it's a little long. Example: "Expression of interest for XX-0X Position - [group name, ex: Policy Division] - Seeking Deployment Opportunity."

That’s why your email subject line needs to be a clear indicator of these few things:

• Who you are (name)
• The role you’re applying for
• Your qualifications, if applicable (MBA, CP, Ph.D…)

Email subject lines are rather short, even on a desktop (60 characters at most), but they’re even shorter in mobile inboxes. 

You need to be clear not only about why you’re reaching out, but also put the most important words at the beginning to ensure they’re seen. 

Sample subject line in an email to send to a recruiter

If you’re referred to by someone, that’s what you should include first. The subject line, in that case, might look something like this:

If you weren’t referred, here are a few other examples of email subject lines to a recruiter:

• Notice of Interest - [Job title you seek]
• Applying for [Position] – [Name] Resume
• “[Job title][Your name],[Your qualification or job title]

Step 2: Greeting

Keep your greeting simple and professional with a “Hello” or “Dear” followed by their first name. 

Just be sure to spell it correctly. They won’t take kindly to being called something other than their name, especially when you can generally just look at their email to ensure correct spelling. Check their LinkedIn profile if you are unsure.

Step 3: Introduction

The introduction of your email is the first line after your greeting, and it’s really more of a courtesy than anything else.

You don’t need to draw it out. One or two sentences explaining why you’re reaching out and how you found out about the opportunity is adequate, especially if you were referred to the role. If you were, be sure to name drop.

If you really want to stand out from the standard email though, get straight to your message and express your enthusiasm for the position with something that stands out. 

Sample intro in an email to send to a recruiter

Step 4: Qualifications and value proposition in your email body

Don’t just list your qualifications in your email as if it’s a resume. Instead, share the biggest highlights of your career in a conversational tone.

The best way to do this is to think through the outcomes you’ve produced in your position. If the role you’re applying for, or the roles you’ve had in the past, are not outcome based, consider how your work contributed to business goals. 

Maybe you’ve led a team that completed a detrimental project for the company. Maybe you’ve saved the company money somehow or increased the efficiency of an internal process. 

If former or current employers have benefited from your work in any way, share that. Then, of course, also share any certifications or earned titles, such as Ph.D.

Sample qualifications in an email to send to a recruiter

This works because it’s straightforward. Instead of oversharing, it dives right into the  results of past work. It wastes no time delivering the essential details that’ll help the recruiter make a decision.

Pro tip: Teal’s Job Tracker includes job application email templates tailored to your resume and cover letter.

Step 5: Call to Action

Point the reader in the direction you want them to take with confidence. Don’t leave it open-ended. 

For example, “please let me know if I’m a good fit” is too passive.

Instead, you want to be more assertive to earn the hiring manager's attention, urging them into action without coming across as entitled or pushy.

Sample call to action in an email to send to a recruiter

“Please see my resume attached to the link in my portfolio [URL] to check my samples and testimonials. My resume is also attached to this email. If I look like a fit, I'd love the opportunity to speak with you further on how I can apply my skills to [outcome] for [Company]. I'm available all Tuesday and Wednesday next week. Would you be up for a chat?”

Step 6: Best resume email closings and sign-offs

After asking for a meeting or closing with another call to action, thank the recruiter for their time and consideration. 

Sign off your email with a professional closing, such as "Best regards," "Sincerely," or "Thank you."

Include your full name, contact information, and any relevant links (such as your LinkedIn profile) in your email signature.

There are a few websites that make it easy to create a professional email signature . 

Sample signature in an email to send to a recruiter

You simply have to go into your email settings, to your signature, and paste your professional email signature there. From then on, every email you create will automatically include your signature. 

Step 7: Attaching your resume to a recruiter email

A lot of job applicants question whether or not they should email their resume as a word doc or a PDF file . 

A PDF has long been thought of as the clean and professional standard. They also have the advantage of maintaining your formatting, so recruiters will always see your resume as intended. 

But recently Word docs have been making a come back due to fears that ATS software isn’t able to read PDFs. 

However, as long as the text in the PDF isn't rasterized or cluttered with images and icons, an ATS should be able to read it. 

Annette Marie, a job seeker, shared this word of caution about using PDF resumes for job applications:

“The entire top portion of my PDF resume did not appear in the finished ATS scan, but everything appeared when I scanned my Word document (.docx). However, it’s worth mentioning that the top portion of my resume is within a text box, which may explain the issue. Just be cautious with shapes and objects, as they don’t seem to be compatible when using a PDF format. Nonetheless, the PDF still presents well for in-person interviews.”

Recruiters may sometimes favor Word doc resumes due to their ability to make changes, either to the formatting, or to remove certain items that might lead to unconscious bias (such as a picture).

Some recruiters might also need to remove contact information in order to protect your details and keep their clients from contacting you directly. 

But you’d have to be willing to have a recruiter alter your resume, potentially without consulting you. 

Unless they’re a career coach, a trusted friend, or a resume writing service, no one should be editing your resume. 

Step 8: Follow up on your recruiter email

There are several ways to follow up on a job application email, because, no, you don’t necessarily have to follow up via email.

• Email: It’s rare for recruiters to get through all of their emails in one sitting, so it might take a few days to get to yours. But, if you haven’t heard back in a couple of days, it’s safe to send an email reasserting your interest in the position.

Aside from re-expressing your interest, you might also want to ask when you’ll be able to connect with a hiring manager. You can also reattach your resume and cover letter. 

Sample follow up job application email template

Subject line: [Your Name] - Job Application Follow-up for [Position] at [Company] Hello [Hiring Manager's Name], A few weeks ago, I applied for the [Position Title with Hyperlink to the Application] role at [Company Name]. I'm very excited about this opportunity, so I wanted to reach out, introduce myself, and see if you have any details from the hiring manger about the decision timeline. I'm a [Your Current Job Title] at [Your Current Company Name] who's [insert relevant qualifications and/or accomplishments] over the last [X] years. In particular, I'm interested in [Company Name] because [mention specific reasons why you're interested and why you’re a good fit]. Please let me know if you have any questions about my application or require further information from me. I look forward to hearing from you soon and learning more about the timeline. I can't wait to share some of my ideas on [insert challenge or goal related to your desired new job title]. [Best/Kind regards/Thank you], [Your Name] [Your Phone Number] [Your LinkedIn]

• Phone: Resort to a phone call only after you haven’t heard back on your follow-up email. 
• LinkedIn: Try to avoid reaching out to a recruiter on LinkedIn unless that was their initial method of contacting you. The reason? It’s far more informal and some recruiters only use their LinkedIn for personal use, or may not check it regularly. 

Here’s a simple follow-up LinkedIn message template : 

Dear [Contact Name], I recently submitted my application for the [Position] at [Company], and I wanted to follow up to express my continued interest in the opportunity and inquire about the status of my application. I am excited about the possibility of joining the team at [Company], and I believe my skills and experience make me a strong fit for the [Position]. I am confident that my [mention of relevant skills, qualifications or experiences] would contribute to the success of the team and the company. If there are any additional materials or information I can provide to support my application, please let me know. I am eager to further discuss my qualifications and how I can contribute to the success of [Company]. Thank you for considering my application. I look forward to hearing from you soon. Best regards, [Your Name] [Your Phone Number]

Note: Within Teal’s Job Application Tracker, you’ll find job application email templates to get your started in crafting a personalized email to a recruiter.

Common mistakes to avoid when sending your resume via email

Most emails sent to a recruiter are canned—a template or exact copy of an email sent again and again with little to no alterations. And recruiters are sick of it. 

Jules Lalo, a recruiter , echoes this when with this statement:

“One of my pet peeves is a CV with no context [in the email] intro [so] I have to decipher what group level they are substantively. This has a huge impact on filtering later on.”

In other words, recruiters aren’t just asking for more details and personalization from you because they don’t like it. They simply need more details to help place you in a role or ensure you’re a right fit (and they want to be able to find your email later).

But a lack of context isn’t the only mistake many job seekers make when sending a job application email. Here are a few common mistakes recruiters see: 

Using an unprofessional email address

Elby James , a former HR associate and resume consultant, finds it shocking how often people send emails from unprofessional email addresses. 

“The email address should be a professional email address. I don't mind Gmail or AOL but really, how much does it cost to buy a domain name today? Especially when it is for something as important as your career.

I remember seeing email addresses such as [email protected] . [email protected] . [email protected] . ”

Spelling errors on your resume or in the email 

Spelling mistakes won’t be a make or break for all recruiters, but it can be a put off for many, especially in a short email. With tools like Grammarly available today, most recruiters don’t take kindly to spelling mistakes. 

Elby shares his thoughts on this as well:

“I abhor typos. Maybe this is the graduate English major inside of me acting out but really, there is no need for typos; there are two reasons I say this: The first reason is spell check… it’s free! The second reason is [that] a resume is an important document, you should check it as many times as possible.”

Try to avoid buzzwords

You might be keyword stuffing your resume to get into the candidate pool, but you shouldn’t apply that same logic to a recruiter email. And really, you should try to avoid overstuffing your resume as well. 

Recruiters will often use keyword stuffing as a mental filter. They’ll automatically toss any resume or email that overly-uses buzzwords.

They need to be able to tell what you do in the simplest of terms and with a quick glance. But if you’re using phrases like—“transformed big-thinking into actionable steps, aligning with business goals and channel objectives”—no one will understand you. 

Pro tip: Teal’s free Chrome Extension shares the top five keywords in a job posting for free, and Matching Mode helps you optimize your resume accordingly (meaning you only need to use the most important words).

Lack of personalization

It doesn’t take a lot to personalize an email to a recruiter. 

You’ll keep most of the details the same, like your qualifications and your call to action. But you’ll alter the company’s name, the recruiter’s name, and details about how you found out about the role. 

You’ll also want to alter anything pertinent to the role itself, such as how your experience applies. This isn’t the same for every role, and it’s very easy to tell if you aren’t paying attention to those differences. 

Recruiters want to know exactly how you fit that role, without digging. 

Start with a sample email to send a resume to a recruiter

As you may have caught on, recruiters see hundreds of resumes. They’re unsurprised by most stylings or attempts to be unique. But they’re far more numb to the generic resume emails they see all day.

So while it’s important to add personalization, get straight to your point, and include only the most compelling details in your email, you still need an email template to get started.

While recruiters may see a lot of emails, there’s truth to the job search being a numbers game. The longer you spend on one email, the longer you might be searching for a role. You might even miss out on some opportunities because you’re spending too much time on emailing a recruiter that will spend only seconds determining whether or not to put you in a candidate pool.

Using a sample resume email for recruiters as a template, you can speed up the process while adding some personalization. 

To find simple, but effective job application email templates, try Teal’s Resume Builder. Teal’s Job Application Tracker includes email templates to send your email to recruiters and hiring managers.

Frequently Asked Questions

What should you write in an email when sending a resume to a recruiter.

When sending a resume to a recruiter, keep your email concise and professional. Start with a clear subject line, greet the recruiter by name, briefly introduce yourself, highlight key achievements, include a call to action, and close with a professional sign-off.

What should you write when sending a CV via email?

When sending a CV via email, include a personalized greeting, a short introduction stating why you’re reaching out, and a summary of your qualifications and accomplishments. Add a clear call to action, thank the recruiter for their time, and attach your CV in a preferred format.

What should you write in an email subject line when sending a resume?

Your email subject line should clearly indicate who you are, the role you’re applying for, and any relevant qualifications. Examples include "Notice of Interest - [Job Title]", "Applying for [Position] – [Your Name]", or "[Job Title] - [Your Name], [Qualification]".

Sarah Colley

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Human Resources Associate Cover Letter Sample

Enhance your career prospects and find ideas for your cover letter with this easily editable Human Resources Associate cover letter sample. Download this cover letter example free of charge or revise it in our professional cover letter creator.

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Human Resources Associate Cover Letter Sample (Full Text Version)

Mathilde Lehner

Dear Hiring Manager,

I am writing to express my interest in the Human Resources Associate position at TY International, Inc. in Plano, TX. With a background in HR and a Bachelor's degree in Business Administration from Rowan University, I believe I would be a valuable addition to your team.

In my previous role at Altice, Inc., I gained over two years of experience in HR, focusing on recruitment, job postings, payroll management, and employee benefits programs. I have a proven track record of improving processes and increasing efficiency in fast-paced environments.

As a native German speaker with proficiency in English and basic knowledge of French, I am also well-versed in industry software such as BambooHR, PeopleSoft, and Zoho People.

I would welcome the opportunity to discuss how my skills and experience align with the needs of TY International, Inc. Please feel free to contact me at 555-555-5555 or [email protected] to schedule a meeting. Thank you for considering my application. I look forward to the possibility of contributing to your team.

Milan Šaržík, CPRW

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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• Entering and staying in the UK
• Rights of foreign nationals in the UK
• Rights of nationals from outside the EU and EEA
• Right to work checks: an employer's guide
• Immigration Enforcement
• UK Visas and Immigration

Employer's guide to right to work checks: 21 June 2024 (accessible version)

Updated 2 July 2024

© Crown copyright 2024

This publication is licensed under the terms of the Open Government Licence v3.0 except where otherwise stated. To view this licence, visit nationalarchives.gov.uk/doc/open-government-licence/version/3 or write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: [email protected] .

Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned.

This publication is available at https://www.gov.uk/government/publications/right-to-work-checks-employers-guide/employers-guide-to-right-to-work-checks-21-june-2024-accessible-version

21 June 2024

About this guidance

This guidance advises an employer how to conduct a right to work check and sets out the specific actions you can take to prevent liability for a civil penalty. This is called ‘establishing a statutory excuse against liability for a penalty’.

This guidance applies to right to work checks conducted on or after 13 June 2024 to establish or retain a statutory excuse from having to pay a civil penalty for employing a person who is not permitted to do the work in question.

Previous versions of this guidance

Where the employment commenced on or after 29 February 2008, and a statutory excuse was established for the duration of that person’s employment before 16 May 2014, the document checks set out in the ‘Full guide for employers on preventing illegal working in the UK’ published in October 2013 continue to apply.

Where the employment commenced on or after 16 May 2014, and a statutory excuse was established for the duration of that person’s employment before 28 January 2019, the document checks set out in the ‘Employer’s guide to right to work check’ , last published on 29 June 2018, continue to apply.

For example, since 16 May 2014, for those people in the UK who require permission to work and reside, an immigration endorsement must be in a current passport to demonstrate a right to work. However, if you conducted a check between 29 February 2008 and 15 May 2014 and accepted an immigration endorsement in a passport that had expired or has since expired, your statutory excuse continues because this was an acceptable document at the time you conducted the check. You are only required to conduct follow up checks on an employee if their right to work is time-limited.

Since 28 January 2019, employers have been able to rely on the Home Office online service, ‘Check a job applicant’s right to work: use their share code’ to establish a statutory excuse.

Where the employment commenced on or after 28 January 2019, and a statutory excuse was established for the duration of that person’s employment before 1 January 2021, the document checks set out in the ‘Employer’s guide to right to work checks’ , last published on 28 January 2019, continue to apply.

Where the employment of an EEA citizen or non-EEA family member commenced on or after 1 January 2021, and a statutory excuse was established for the duration of that person’s employment before 1 July 2021, the document checks set out in the ‘Employer’s guide to right to work checks’ , last updated on 17 March 2021, continue to apply.

Applicants to the EU Settlement Scheme (EUSS) have their rights protected whilst their application is determined. Where the employment of an EEA citizen or non-EEA family member commenced on or after 1 July 2021, and a statutory excuse was established for the duration of that person’s employment before 31 August 2021, the document checks set out in ‘An employer’s guide to right to work checks’ continue to apply. Where the employment of an EEA citizen or non-EEA family member commenced on or after 31 August 2021, and a statutory excuse was established for the duration of that person’s employment, the document checks set out in the relevant employer’s guide at the time of the check continue to apply (guidance: 31 August 2021 , 17 January 2022 or 6 April 2022 ).

On 6 April 2022, changes came into force regarding the use of biometric cards. Holders can no longer use their physical card as evidence of a right to work, and are now required to use the Home Office online service. Changes also enabled employers to use Identity Document Validation Technology (IDVT) via the services of an Identity Service Provider (IDSP) to complete the digital identity verification element of right to work checks for British and Irish citizens who hold a valid passport (including Irish passport cards). Therefore, where employment commenced on or after 6 April 2022, and a statutory excuse was established for the duration of that person’s employment before 26 January 2023, the document checks set out in the ‘Employer’s guide to right to work checks’ , updated on 6 April 2022, continue to apply

On 26 January 2023, changes were made to enable some individuals with an outstanding, in-time application for permission to stay in the UK, or an appeal, or administrative review (3C leave) to prove their right to work using the Home Office online checking service. Therefore, where employment commenced on or after 26 January 2023, and a statutory excuse was established for the duration of that person’s employment before 17 October 2023, the document checks set out in the ‘ Employer’s guide to right to work checks ’, updated on 28 February 2023, continue to apply.

On 9 August 2023, changes were made to the EU Settlement Scheme (EUSS) to tackle spurious applications and prevent abuse of the EUSS Certificate of Application (CoA). For a late application to the EUSS made from 9 August 2023 to be valid and a CoA issued, the applicant needs to show the Home Office there are reasonable grounds for their delay in making their application.

On 18 October 2023, changes reflected that employers are no longer required to verify a digital Certificate of Application (CoA) with the Employer Checking Service (ECS) when conducting a right to work online check involving an outstanding EUSS application made on or after 1 July 2021. Therefore, where the employment of an EEA citizen or non-EEA family member commenced on or after 17 October 2023, and a statutory excuse was established for the duration of that person’s employment before 13 February 2024, the document checks set out in the ‘Employer’s guide to right to work checks’, last updated on 18 October 2023, continue to apply.

On 13 February 2024 changes came into force to reflect that the civil penalty for employers, which was last increased in 2014, will be raised up to £45,000 per illegal worker for a first breach from £15,000, and up to £60,000 for repeat breaches from £20,000.

Summary of changes in this issue of the guidance

This guidance was last updated on 21 June 2024.

The most significant updates contained in this guidance relate to:

Right to work checks involving EEA citizens and their non-EEA family members with presettled status under the EUSS.

Clarification on the role of the Department for Science and Innovation Technology (DSIT), within the accreditation process of IDSPs and holding a certificate against a current version of the UK Digital Identity and Attributes Trust Framework (UKDIATF).

Clarification on follow-up checks involving holders of short-dated Biometric Residence Permits (BRPs) and the Home Office transition to online evidence of immigration status (eVisa).

Application Registration Card (ARC) holders granted permission to work in jobs on the Shortage Occupation List or Immigration Salary List. In addition, clarification on follow-up checks of this cohort via the Home Office Employer Checking Service (ECS).

Clarification that List A, item 6 of the acceptable documents list also includes consular birth certificates.

1. Introduction

All employers in the UK have a responsibility to prevent illegal working. You do this by conducting simple right to work checks before you employ someone, to make sure the individual is not disqualified from carrying out the work in question by reason of their immigration status.

This guidance provides information on how and when to conduct a right to work check. You should also refer to the following documents:

Code of practice on preventing illegal working: Civil penalty scheme for employer

Code of practice for employers: avoiding unlawful discrimination while preventing illegal working

If you conduct the checks as set out in this guide and the code of practice, you will have a statutory excuse against liability for a civil penalty in the event you are found to have employed someone, who is disqualified from carrying out the work in question, by reason of their immigration status. This means that if we find that you have employed someone who does not have the right to do the work in question, but you have correctly conducted right to work checks as required, you will not receive a civil penalty for the illegal worker in question.

In addition to the codes of practice and this guidance, there are a range of tools available on GOV.UK to support you in conducting right to work checks.

Why do we need to prevent illegal working?

The ability to work illegally is a driver of illegal migration. It leaves people vulnerable to exploitation and results in unscrupulous employers undercutting compliant businesses. It can also negatively impact on the wages of lawful workers and is linked to other labour market abuse such as tax evasion, breach of the national minimum wage and exploitative working conditions, including modern slavery in the most serious cases.

Legislation

The law on preventing illegal working is set out in sections 15 to 25 of the Immigration, Asylum and Nationality Act 2006 (the 2006 Act), section 24B of the Immigration Act 1971 , and Schedule 6 of the Immigration Act 2016 .

The 2006 Act replaced section 8 of the Asylum and Immigration Act 1996 (the 1996 Act) in respect of employment commencing on or after 29 February 2008.

Under section 15 of the 2006 Act, an employer may be liable for a civil penalty if they employ someone who does not have the right to undertake the work in question if that person commenced employment on or after 29 February 2008.

Who is this guidance relevant for?

Employers, including their Human Resource staff and those staff within the same business with delegated responsibility for the recruitment and employment of individuals, should read this guidance to understand their responsibility to correctly carry out right to work checks, and, therefore, ensure compliance with the law.

This guidance applies to employers who employ staff under a contract of employment, service or apprenticeship, whether express or implied and whether oral or in writing.

As the employer, you (and not the members of your staff carrying out the checks, whether they are your employees or workers engaged by your business) are liable for the civil penalty. Where you have used an Identity Service Provider (IDSP) to carry out digital identity checks on British and Irish citizens who hold a valid passport (including Irish passport cards), you will retain obligations set out in this guidance to ensure compliance under the Scheme. If you choose to use an IDSP, you (rather than the IDSP) are still liable for the civil penalty should the employee later be found to be working without the requisite permission and it is reasonably apparent the check has not been completed correctly. Other than where you use an IDSP for checks on British and Irish citizens who hold a valid passport (including Irish passport cards), you cannot establish a statutory excuse if the check is performed by a third party, such as a recruitment agency or your professional adviser.

Even if you are not the direct employer of the workers involved in your business, there are compelling reasons why you should seek to know that your workers have a right to work. If illegal workers are removed from your business, it may disrupt your operations and result in reputational damage. There could be adverse impacts on your health and safety and safeguarding obligations, as well as the potential invalidation of your insurance if the identity, qualifications, and skill levels of your workers are not as claimed. Accordingly, you may wish to check that your contractors conduct the correct right to work checks on people they employ.

References in this guidance

‘3C leave’ (Section 3C of the Immigration Act 1971) extends existing immigration permission, and any associated conditions, to a person who makes an ‘in-time’ application to extend their stay in the UK. ‘In-time’ means the application was made before the existing permission expired. The individual will continue to hold 3C leave while they are awaiting a decision on that application and while any appeal or administrative review they are entitled to is pending.

‘Breach’ means that section 15 of the Immigration, Asylum and Nationality Act 2006 has been contravened by employing someone who is subject to immigration control; and

aged over 16; and

not allowed to carry out the work in question because either they have not been granted immigration permission or because their permission:

(i) is invalid;

(ii) has ceased to have effect (meaning it no longer applies) whether by reason of curtailment, revocation, cancellation, passage of time or otherwise; or

(iii) is subject to a condition preventing them from accepting the employment.

‘Certificate of Application’ (CoA) is a digital, or ’non-digital’, document which individuals can rely on to demonstrate their eligibility to work, rent, and access to benefits and services. This document is issued when a valid application is made to the EU Settlement Scheme.

‘Civil Penalty Notice’ means a notice given under section 15(2) of the Immigration, Asylum and Nationality Act 2006 that requires an employer to pay a penalty of a specified amount.

‘Current document’ means a document that has not expired.

‘Document’ means an original document unless specified that a copy, electronic or screenshot is acceptable.

‘EEA’ means citizens of EEA countries or Switzerland.

The EEA countries are: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

‘EUSS’ means the EU Settlement Scheme. The EUSS provides a basis for European Economic Area (EEA) and Swiss citizens resident in the UK by 31 December 2020 and their eligible family members, to apply for the UK immigration status which they require to remain here.

‘eVisa’ refers to a digital visa provided by the Home Office as evidence of a person’s immigration status (permission to enter or stay in the UK).

‘Home Office Employer Checking Service’ refers to the enquiry and advice service operated by the Home Office that employers are required to contact in certain circumstances to check whether a person is allowed to work in the UK and, if so, the nature of any restrictions on that person’s right to do so.

‘Home Office online right to work checking service’ means the online system allowing employers to check whether a person is allowed to work in the United Kingdom and, if so, the nature of any restrictions on that person’s right to do so. This system is accessible for employers on the ‘Check a job applicant’s right to work use their share code’ page on GOV.UK. No other online portal relating to immigration status may be used instead for right to work checking purposes.

‘Identity Document Validation Technology’ (IDVT) are forms of technology operated for the purpose of verifying the identity of a person, whereby a digital copy of a physical document relating to that person is produced for verification of the document’s validity, and whether that person is the rightful holder of the document.

An identity service provider (IDSP) is a provider of identity verification services using IDVT. In the context of this guidance, an IDSP may be certified to provide identity verification to specific levels of confidence, specified by government standards. IDSPs are sometimes referred to as ‘identity providers’.

‘Immigration permission’ (also known as ‘leave’) should be read as ‘Permission to Enter / Leave to Enter or Permission to Stay / Leave to Remain.

A ‘Joining Family Member’ is an individual of any nationality (including EEA) who was not themselves resident in the UK by 31 December 2020, but is joining an EEA national or relevant sponsor in the UK who either holds EUSS status or, in limited circumstances, would be eligible for EUSS status if they applied.

‘Leave to Enter’ or ‘Leave to Remain’ see ‘Permission to Enter’ and ‘Permission to Stay’

‘Level of Confidence’ (LoC) is determined through a process required of IDSPs called ‘identity checking’ which is made up of 5 parts. Each step of the identity checking process is scored, and these scores are used to determine the Level of Confidence which has been achieved.

‘Negative Verification Notice’ (NVN) is a negative confirmation that a person does not have the right to work from the Employer Checking Service. If an employer receives an NVN, but continues to employ this person, the employer will not have a statutory excuse and may be liable for a civil penalty or be committing a criminal offence.

‘Non-EEA citizens’ means the citizens of countries outside the EEA.

An ‘online right to work check’ means the response generated by the Home Office online right to work checking service in relation to a person.

‘Permission to Enter’ also known as ‘Leave to Enter’. Immigration documents and guidance may refer to either term, both are appropriate. This means that a person has permission from the Home Office to enter the UK.

‘Permission to Stay’ also known as ‘Leave to Remain’. Immigration documents and guidance may refer to either term, both are acceptable. This means that a person has permission from the Home Office to be in the UK.

‘Positive Verification Notice’ (PVN) is a positive confirmation of a person’s right to work from the Employer Checking Service. This will provide the employer with a statutory excuse for six months from the date specified in the Notice.

‘Pre-settled status (PSS)’ means limited leave to enter or remain issued under the EU Settlement Scheme. Pre-settled status is initially given for five years and will be extended unless the person no longer meets the requirements for it.

‘Right to work’ means allowed to be employed by virtue of qualifying immigration status.

‘Right to work checks’ refer to prescribed manual document checks, prescribed Home Office online right to work checks and prescribed use of an Identity Service Provider (IDSP).

‘Settled status’ means indefinite leave to enter or remain issued under the EU Settlement Scheme. The person will usually have lived in the UK for a continuous five-year period and not have left the UK for more than five years in a row since then. A person with settled status can stay in the UK indefinitely.

‘Statutory excuse’ “refers to an employer’s defence against liability for a civil penalty, which can be obtained where the prescribed right to work checks have been carried out.

‘Valid application’ means individuals who comply with the validation requirements of an application process, including the enrolment of biometrics, if required, and the provision of evidence of nationality and identity.

‘Check a job applicant’s right to work: use their share code’ means the Home Office online checking service on GOV.UK which enables employers to check whether a person has a right to work and, if so, the nature of any restrictions on that person’s right to do so.

‘We’ or ‘us’ in this guidance mean the Home Office.

‘You’ and ‘your’ in the guidance mean the employer.

2. How to establish a statutory excuse for right to work checks

You must conduct a right to work check before you employ a person to ensure they are legally allowed to do the work in question for you. If an individual’s right to work is time-limited, you should conduct a follow-up check shortly before it is due to come to an end.

A statutory excuse is an employer’s defence against a civil penalty. In order to establish a statutory excuse against a civil penalty in the event that an employee is found to be working illegally, employers must do one of the following before the employee commences employment:

a manual right to work check (all)

a right to work check using IDVT via the services of an IDSP (British and Irish citizens only)

a Home Office online right to work check (non-British and non-Irish citizens)

Conducting any of these checks as set out in this guidance and in the code of practice will provide you with a statutory excuse.

You can also use the Employer Checking Service where an individual has an outstanding application, administrative review or appeal and their digital profile is not yet enabled to evidence this, or if their immigration status requires verification by the Home Office, for example in the case of Crown Dependencies.

Conducting a manual document-based right to work check

There are three steps to conducting a manual document-based right to work check. You need to complete all three steps before employment commences to ensure you have conducted a check in the prescribed manner, in order to establish a statutory excuse.

Step 1: Obtain

You must obtain original documents from either List A or B of the acceptable documents at Annex A.

Step 2: Check

You must check that the documents are genuine and that the person presenting them is the prospective or existing employee, the rightful holder and allowed to do the type of work you are offering. You must check that:

• photographs and dates of birth are consistent across documents and with the person’s appearance in order to detect impersonation;
• expiry dates for permission to be in the UK have not passed;
• any work restrictions to determine if they are allowed to do the type of work on offer (for students who have limited permission to work during term-times, you must also obtain, copy and retain details of their academic term and vacation times covering the duration of their period of study in the UK for which they will be employed);
• the documents are genuine, have not been tampered with and belong to the holder; and
• the reasons for any difference in names across documents can be explained by providing evidence (for example, original marriage certificate, divorce decree absolute, deed poll). These supporting documents must also be photocopied and a copy retained.

Step 3: Copy

You must make a clear copy of each document in a format which cannot manually be altered and retain the copy securely: electronically or in hardcopy. You must also retain a secure record of the date on which you made the check. Further information can be found under ‘Retaining Evidence’ below.

You must copy and retain copies of:

Passports: any page with the document expiry date, the holder’s nationality, date of birth, signature, immigration permission, expiry date, biometric details, photograph and any page containing information indicating the holder has an entitlement to enter or remain in the UK (visa or entry stamp) and undertake the work in question (the front cover no longer has to be copied).

All other documents: the document in full, including both sides of an Immigration Status Document and an Application Registration Card.

All copies of documents taken should be kept securely for the duration of the worker’s employment and for two years afterwards. The copy must then be securely destroyed.

We recommend you use our:

employers’ ‘ Right to Work Checklist ’ to ensure you have correctly carried out all the steps you need to; or

online interactive tool ‘ Check if someone can work in the UK ’, which will take you through the process by asking you a series of questions.

Both will help you to confirm that you have undertaken each step correctly to establish your statutory excuse.

Acceptable documents

The documents you may accept from a person to demonstrate their right to work are set out in two lists – List A and List B as set out in Annex A of this guidance.

List A contains the range of documents you may accept for a person who has a continuous right to work in the UK (including British and Irish citizens). If you conduct the right to work checks correctly before employment begins, you will establish a continuous statutory excuse for the duration of that person’s employment with you. You do not have to conduct any follow-up checks on this individual.

List B contains a range of documents you may accept for a person who has a temporary right to work in the UK. If you conduct the right to work checks correctly, you will establish a time-limited statutory excuse. You will be required to conduct a follow-up check in order to retain your statutory excuse.

Checking the validity of documents

When you are checking the validity of the documents, you should ensure that you do this in the presence of the holder. This can be a physical presence in person or via a live video link. In both cases you must be in physical possession of the original documents. For example, an individual may choose to send their documents to you by post to enable you to conduct the check with them via live video link. You may not rely on the inspection of the document via a live video link or by checking a faxed or scanned copy of the document.

The responsibility for checking the document is yours. Whilst it may be delegated to your members of staff (this includes agency workers engaged by you and working under your control), you will remain liable for the penalty in the event the individual is found to be working illegally and the prescribed check has not been correctly carried out. You may not delegate this responsibility to a third party where you are carrying out a manual check of original documents.

Whilst you may use a third party to provide support in terms of technical knowledge or specialised equipment to prevent the employment of illegal workers, the responsibility for performing the check (in order to obtain a statutory excuse from a civil penalty) will remain with you as the employer.

If you are given a false document, you will only be liable for a civil penalty if it is reasonably apparent that it is false. This means that a person who is untrained in the identification of false documents, examining it carefully, but without the use of technological aids could reasonably be expected to realise that the document in question is not genuine.

You will not obtain a statutory excuse if:

it is reasonably apparent that the person presenting the document is not the person referred to in that document, even if the document itself is genuine.

you know that the individual is not permitted to undertake the work in question.

you know that the documents are false or do not rightfully belong to the holder.

You may wish to read the online guidance about recognising fraudulent identity documents. Guidance on examining identity documents can be found on GOV.UK. You can also compare identity and travel documents against the images published on:

PRADO - Public Register of Authentic travel and Identity Documents Online

These are archives of identity and travel documents.

If you wish to access Home Office online training on document fraud, please contact the Immigration Enforcement Checking & Advice Service training team at: [email protected]

If someone gives you a false document or a genuine document that does not belong to them, you should use this link to report the individual to us or call our Employer Enquiry helpline on 0300 790 6268 (Monday to Thursday, 9am to 4:45pm; Friday 9am to 4:30pm).

Retaining evidence

You must keep a record of every document you have checked. This can be a hardcopy or a scanned copy in a format which cannot be manually altered, such as a jpeg or pdf document. You should keep the copies securely for the duration of the person’s employment and for a further two years after they stop working for you. The file must then be securely destroyed.

You should also be able to produce these document copies quickly in the event that you are requested to show them to demonstrate that you have performed a right to work check and retain a statutory excuse.

You must also make a note of the date on which you conducted the check. This can be by either making a dated declaration on the copy or by holding a separate record, securely, which can be shown to us upon request. This date may be written on the document copy as follows: ‘the date on which this right to work check was made: [insert date]’ or a manual or digital record may be made at the time you conduct and copy the documents which includes this information. You must be able to show this evidence if requested to do so in order to demonstrate that you have established a statutory excuse. You must repeat this process in respect of any follow up check.

You may face a civil penalty if you do not record the date on which the check was performed. Simply writing a date on the copy document does not, in itself, confirm that this is the actual date when the check was undertaken. If you write a date on the copy document, you must also record that this is the date on which you conducted the check.

COVID-19 temporary adjusted checks

The temporary adjustments to right to work checks, introduced on 30 March 2020, ended on 30 September 2022.

Since 1 October 2022, employers must carry out one of the prescribed checks as set out in this guidance before employment begins.

You do not need to carry out retrospective checks on employees who had a COVID-19 adjusted check between 30 March 2020 and 30 September 2022 (inclusive). You will maintain a statutory excuse against liability for a civil penalty if the check undertaken during this period was done in the prescribed standard manner or as set out in the COVID-19 adjusted checks guidance . However, any individual identified with no lawful immigration status in the UK may be liable to immigration enforcement action.

Using an Identity Service Provider (IDSP)

Since 6 April 2022, employers have been able to use IDVT via the services of an IDSP to complete the digital identity verification element of right to work checks for British and Irish citizens who hold a valid passport (including Irish passport cards).

Digital identity verification conducted by IDSPs is the process of obtaining evidence of the prospective employee’s identity, checking that it is valid and belongs to the person who is claiming it.

If you use the services of an IDSP for digital identity verification, holders of valid British or Irish passports (or Irish passport cards) can demonstrate their right to work using this method. This will provide you with a continuous statutory excuse. It is your responsibility to obtain evidence of the IDVT check from the IDSP. You will only have a statutory excuse if you reasonably believe that the IDSP has carried out their checks in accordance with this guidance.

You must not treat those who do not hold a valid passport, or do not wish to prove their identity using an IDSP less favourably. You must provide individuals with other ways to prove their right to work and should carry out a manual document-based right to work check in these circumstances.

Prior to the 6 April 2022 changes to right to work checks, employers were already able to use IDSPs to enhance their pre-employment checking processes and minimise the risk of fraud. The Home Office previously published guidance on the use of IDVT for this purpose. You may, therefore, find IDSPs who offer their services in relation to supporting manual checks of physical documents, or checks via the Home Office online right to work checking service.

However, other than where you use an IDSP expressly for right to work checks of British or Irish citizens with a valid passport (or Irish passport card), it is not possible to establish a statutory excuse against liability for a civil penalty if the manual document-based check, or online service right to work check, is performed by an IDSP.

For a detailed guide on how to complete a right to work check using an IDSP, please refer to Annex C of this guidance.

Basic steps to conducting a RTW check using an IDSP:

IDSPs can carry out digital identity verification to a range of standards or levels of confidence. The Home Office recommends that employers only accept checks via an IDSP that satisfy a minimum of a Medium Level of Confidence. A list of certified providers is available for you to choose from on GOV.UK: Digital identity certification for right to work, right to rent and criminal record checks . It is not mandatory for you to use a certified provider: you may use a provider not featured within this list if you are satisfied that they are able to provide the required checks.

Satisfy yourself that the photograph and biographic details (for example, date of birth) on the output from the IDVT check are consistent with the individual presenting themselves for work (i.e., the information provided by the check relates to the individual and they are not an imposter). This can be done in person or by video call.

You must retain a clear copy of the IDVT identity check output for the duration of employment and for two years after the employment has come to an end.

Should you be found to be employing individuals without their identity and eligibility being verified correctly in the prescribed manner, you will not have a statutory excuse in the event the individual is found to be working illegally by reason of their immigration status. The employer remains liable for any civil penalty if there is no statutory excuse.

Conducting a Home Office online right to work check

A Home Office online right to work check will provide you with a statutory excuse against a civil penalty in the event of illegal working involving the subject of the check. You can do an online check by using the online service, entitled ‘Check a job applicant’s right to work: use their share code’ on GOV.UK.

It will not be possible to conduct a Home Office online right to work check in all circumstances, as not all individuals will have an immigration status that can be checked online. The online right to work checking service sets out what information you will need to complete an online check. In circumstances in which an online check is not possible, you should conduct the manual check.

Currently, the Home Office online service supports checks for a range of individuals, depending on the type of immigration documentation they are issued with. The use of digital proof of immigration status forms part of our move towards a UK immigration system that is digital by default. This will be simpler, safer and more convenient.

Some individuals have been issued with an eVisa and can only use the online service to prove their right to work.

Biometric Residence Card (BRC), Biometric Residence Permit (BRP) and Frontier Worker Permit (FWP) holders are also only able to evidence their right to work using the Home Office online service. This means you cannot accept or check a physical BRC, BRP or FWP as proof of right to work.

How does the service work?

Individuals using the service must select one of the three reasons for sharing their immigration status. For prospective or existing employees, they must select choose to prove their right to work in the UK.

After selecting the correct option, in this case ‘Prove your right to work to an employer: get a share code’ the individual can then generate a 9-character long share code that can be passed on to an employer which, when entered alongside the individual’s date of birth, enables you to access the required information.

The share code will be valid for 90 calendar days from the point it has been issued and can be used as many times as needed within that time.

Share codes can only be used for the purpose they were originally selected for. All share codes begin with a letter denoting the purpose the share code can be used for. Where a share code begins with the letter ‘W’, this will indicate that the share code has been generated by a prospective or existing employee to evidence their right to work. Employers will not be able to accept or use share codes which begin with the letter ‘R’ or ‘S’ as these are designed for other services.

If a share code has expired, or the individual has used a code generated by another service, you must ask them to resend you a new right to work share code.

Where an individual provides you with a share code, you must carry out the check by accessing the employer part of the online service at ‘Check a job applicant’s right to work: use their share code’ page on GOV.UK in order to obtain a statutory excuse against a civil penalty. It is not sufficient to view the details provided by the prospective or existing employee on the migrant part of the service.

The online service allows checks to be carried out by video call. You do not need to see physical documents as the right to work information is provided in real time directly from Home Office systems.

Step 1: Use the Home Office online service

The individual may provide the share code to you directly, or they may choose to send this to you via the service. If they choose to send it to you via the service, you will receive an email from [email protected].

To check the person’s right to work details, you will need to:

access the service Check a job applicant’s right to work: use their share code

enter the ‘share code’ provided to you by the individual, and

enter their date of birth

It is not sufficient to simply view the details provided to the individual on the migrant part of the service and doing so will not provide you with a statutory excuse.

The above image is an example of the message an employer receives when an individual has sent their share code to the employer via the online service.

You must check that the photograph on the online right to work check is of the individual presenting themselves for work (i.e. the information provided by the check relates to the individual and they are not an imposter). This can be done in person or by video call.

If the image of the individual on their digital profile is showing incorrectly or is of poor quality, you should advise the individual to update the image on their account. They can do this by visiting: Update your Visas and Immigration account details . Further information and support is also available via the UKVI Resolution Centre .

You must only employ the person (or continue to employ an existing employee, if you are conducting a follow-up check) if the online check confirms they have the right to work and are not subject to a condition preventing them from doing the work in question.

If you employ someone on the basis of the online check, but it is reasonably apparent from the photograph that the individual working is not the individual to whom the information provided in the check relates, you may face a civil penalty in the event of illegal working or risk being found guilty of a criminal offence.

The above image is from the online service and shows the individual has a continuous right to work.

The above image is from the online service and shows the individual has a time-limited right to work and confirms the date that their permission to enter or stay expires.

The above image is from the online service and shows the individual has a restricted, time limited right to work. It confirms the hours they can work and the date that their permission to enter or stay expires.

Step 3: Retain evidence of the online check

You must retain evidence of the online right to work check. This should be the ‘profile’ page confirming the individual’s right to work. This is the page that includes the individual’s photo and date on which the check was conducted. You will have the option of printing the profile or saving it as a PDF or HTML file.

You should store this securely, (electronically or in hardcopy) for the duration of employment and for two years afterwards. The file must then be securely destroyed. You should also be able to produce these document copies quickly in the event that you are requested to show them to demonstrate that you have performed a right to work check and retain a statutory excuse.

You must repeat this process in respect of any follow up check.

Biometric Residence Permits

Biometric Residence Permits (BRPs) provide evidence of the holder’s immigration status in the UK. They contain the holder’s unique biometric identifiers (fingerprints, digital photograph) within the chip. They also display a photograph and biographical information on the face of the document and details of entitlements, such as access to work and/or public funds.

As part of the development of a border and immigration system that is digital by default, physical documents are to be phased out by the end of 2024, replaced with a system of digital immigration status (eVisa) . Therefore, you may see BRP cards with an expiry date of 31 December 2024 where the holder has permission to stay in the UK that ends after that date. This is not an error and the holder’s rights and entitlements are unaffected as the date refers to the expiry of the document only, and not to the holder’s immigration status. When the holder provides you with a share code to prove their right to work, their online profile will display the expiry date of their immigration permission, rather than the card expiry date of 31 December 2024.

A follow up check is not needed until the employee’s permission is due to expire. Where the 31 December 2024 was taken as the expiry date, a follow up check will be required.

Further information about BRPs and the Home Office transition to eVisas is available at:

Biometric residence permits (BRPs): What a BRP is

Online immigration status (eVisa)

For migrants overseas who are granted permission to enter the UK for more than six months, they are issued with a vignette (sticker) in their passport which is valid for 90 calendar days to enable them to travel to the UK. Following their arrival, they will have 10 calendar days or before their vignette expires (whichever is later) to collect their BRP from the Post Office branch detailed in their decision letter.

BRP holders must still collect their card, but they prove their right to work using the Home Office online service rather than showing the physical document. Those permitted to work in the UK are strongly encouraged to collect their BRP before they start work in order to use the information to generate a right to work share code. If they need to start work for you prior to collecting their BRP, they will be able to evidence their right to work by producing the short validity vignette in their passport which they used to travel to the UK. You will need to conduct a manual right to work check on the basis of this vignette, which must be valid at the time of the check. However, as this will expire 90 calendar days from issue, you will have to repeat the check using the online service, for the statutory excuse to continue.

If you employ someone on the basis of the short validity vignette and they are unable to access their BRP information to use the online service when the vignette time expires, you are not required to immediately terminate the employment if you believe the employee continues to have the right to work. However, once the 90 calendar days has expired, you will not be able to establish a statutory excuse if it transpires that the employee is working illegally.

Biometric Residence Permits (BRPs) and National Insurance numbers

Some individuals are automatically issued a National Insurance Number (NiNo) as part of their immigration application. This currently applies to most migrants and dependants who have been granted permission in any skilled worker category or as a refugee, including those granted settled status through a protection route. In such cases, the NINo will appear in the remarks on the reverse of the BRP or on their online profile. In these cases, there is no need for the migrant or the employer to make a separate application to the Department for Work and Pensions to obtain one.

Changes to the way in which biometric cards are used to evidence right to work

The way in which Biometric Residence Card, Biometric Residence Permit and Frontier Worker Permit (“Biometric cards”) holders evidence their right to work has changed.

Since 6 April 2022, biometric card holders are required to evidence their right to work using the Home Office online service only. Employers cannot accept physical cards for the purposes of a right to work check even if it shows a later expiry date. Biometric cards have been removed from the lists of acceptable documents used to conduct a manual right to work check.

Retrospective checks will not be required on biometric card holders who, before 6 April 2022, used their physical card to demonstrate their right to work. Employers will maintain a statutory excuse against a civil penalty if the initial checks were undertaken in line with the guidance that applied at the time the check was made.

If an employer chooses to undertake a retrospective check and identifies an existing employee who no longer has a right to work, they are required to take the appropriate action.

When to contact the Home Office Employer Checking Service to verify right to work

In certain circumstances, you will need to contact the Home Office’s Employer Checking Service (ECS) to establish a statutory excuse. These are when:

You are presented with a document (non-digital CoA or an acknowledgement letter or email) confirming receipt of an application to EUSS on or before 30 June 2021.

You are presented with a non-digital CoA confirming receipt of an application to the EUSS on or after 1 July 2021.

You are presented with a valid Application Registration Card stating that the holder is permitted to undertake the work in question. Any work will be restricted to employment in a shortage occupation.

You are satisfied that you have not been provided with any acceptable documents and are unable to carry out a check using the online service.

The person presents other information indicating that they have an outstanding application for permission to stay in the UK with the Home Office, which was made before their previous permission expired or has an appeal or administrative review pending and, therefore, cannot provide evidence of their right to work.

You consider that you have not been provided with any acceptable documents, but the person presents other information indicating they are a long-term resident of the UK who arrived in the UK before 1988.

In the above circumstances, you will establish a statutory excuse only if you are issued with a Positive Verification Notice (PVN) confirming that the named person is allowed to carry out the type of work in question.

You should not contact the ECS where employment commenced before 29 February 2008 and has been continuous ever since. You will receive a Negative Verification Notice because this employment is out of scope of the civil penalty scheme. This notice does not require you to take action and does not indicate that they do not have the requisite permission to work.

The ECS aims to provide a response within five working days of receiving a valid request. It is your responsibility to inform the person you intend to employ, or continue employing, that you are carrying out this check on them.

To find out if you need to request a verification check from the ECS and to conduct that check, you should use the online tool ‘ Use the Employer Checking Service - GOV.UK (www.gov.uk) ’.

Application Registration Card and asylum seekers

The Application Registration Card (ARC) is the card used by asylum claimants to demonstrate they have made an asylum claim. Since 2017, ARC closely resemble the Biometric Residence Permit, including extra security features, a biometric facial image and an expiry date. Whilst the earlier version of the ARC is no longer being issued, the cards already in circulation will continue to be acceptable until they expire.

Asylum claimants are provided with accommodation and support to meet their essential living needs if they would otherwise be destitute. Asylum claimants can apply for and may be granted permission to work if their claim has been outstanding for more than 12 months through no fault of their own.

Claimants granted permission to work on or before 3 April 2024 are restricted to working in jobs on the shortage occupation list published by the Home Office. Their ARC will state “work permitted shortage OCC”.

You may accept a new biometric style or an old-style ARC, provided you verify the right to work and any work restrictions by obtaining a Positive Verification Notice (PVN) issued by the ECS. This excuse will expire six months from the date of the PVN, when a follow-up check must be undertaken if the statutory excuse is to be retained.

The follow up check must be carried out before the six-month statutory excuse expires. Any permission to work granted will come to an end if their claim is refused and any appeal rights are exhausted. Provided you have obtained a PVN from the ECS, you will continue to have a statutory excuse for the duration stated in the PVN unless you become aware that the worker is working illegally within that six-month period and you continue to employ them in spite of that knowledge.

Anyone who is granted permission to stay in the UK as a refugee, or who is granted humanitarian protection has unrestricted access to the labour market. A refugee may demonstrate their right to work through the Home Office online service (if they have a BRP) or Immigration Status Document, requiring a manual check (an older form of document issued to refugees and certain other categories of migrant prior to the introduction of the BRP).

Outstanding applications, Appeals and Administrative Reviews

If you request verification from the ECS, because the employee or potential employee has an outstanding application with us or appeal or administrative review against a Home Office decision, you should wait at least 14 calendar days after the application, appeal or administrative review has been delivered or posted to us or the court, before requesting a verification check. This is because it takes this amount of time for most cases to be registered with the Home Office.

In order to make the verification request with the ECS, you must obtain confirmation from your employee or potential employee of when the application, appeal or administrative review was made to the Home Office. This information must be included in the request form.

In-time applications (3C leave)

Where an in-time application to extend or vary leave is made and the application is not decided before the person’s existing leave expires, section 3C of the Immigration Act 1971 extends the person’s existing leave.

An application for further immigration permission to stay in the UK must be made before existing permission expires for it to be deemed ‘in-time’. Upon doing this, any existing rights (including a right to work) will continue until that in-time application (and any appeal or administrative review) has been determined. Where section 3C is triggered, it will extend leave while any appeal or administrative review they are entitled to is pending.

The Home Office online service now supports a range of individuals, who have outstanding, in-time applications for permission to stay in the UK. Where an individual advises you that they have an outstanding, in-time application, and they are an eVisa holder, you should ask them to provide you with a share code. Once in receipt of the share code, you can use the online service to carry out the right to work check as set out in this guidance.

In such circumstances, the online service will provide confirmation of the individual’s right to work and will provide you with a statutory excuse for a period of six months. This is the standard duration when right to work checks are conducted on individuals who have an outstanding, in-time immigration application. Upon any subsequent application to renew the right to work, you must carry out a follow-up check.

Some users may not be supported by the online service at this time as work continues to move to digital by default. In circumstances where the individual is unable to provide you with a share code, yet they have an outstanding, in-time application, please contact the ECS for verification of this.

Appeals and Administrative Reviews

Administrative reviews have replaced some rights of appeal where the applicant believes our decision to refuse their application is incorrect. For decisions made in the UK, the review application must be made within 14 calendar days from notification of the decision. Any previous permission to work continues during the period that an administrative review can be made and, if made, will continue until the administrative review has been determined (decided or withdrawn). This will normally be within 28 calendar days.

Where an application for an administrative review is brought after the period for making an application has expired, we may decide to accept the application as valid. If so, any permission to work will continue from the date that the administrative review is accepted. This will be confirmed by a PVN from the ECS. The individual will not be permitted to work between the date that their previous permission to work expired and the date the administrative review was deemed valid.

Further detail on administrative reviews can be found on GOV.UK.

Windrush generation individuals

The Government has put in place additional safeguards to ensure that those who have lived lawfully in the UK since before 1988 are not denied access to work.

In some circumstances, individuals of the Windrush generation (those who arrived in the UK before 1973) and those non-UK citizens who arrived in the UK between 1973 and 1988, may not be able to provide documentation from the lists of acceptable documents to demonstrate their entitlement to work in the UK. The Home Office has established the Windrush Help Team which is handling applications under the Windrush Scheme for confirmation of indefinite leave to remain, including a biometric residence permit or applications for British citizenship.

In these circumstances, you should contact the Employer Checking Service (ECS).

The ECS will notify the Windrush Help Team, who will contact the individual to confirm their circumstances and arrange for their status to be resolved. Working with the Windrush Help Team, the ECS will be able to confirm an individual’s right to work in these circumstances and will do so by issuing you with a PVN.

A PVN issued by the ECS will provide you with a statutory excuse for six months from the date stated in the PVN. The information provided by the ECS will clearly set out whether a repeat check will be required, and if so, when.

The Windrush Help Team can offer support and guidance about the Windrush Scheme and advise individuals on how to apply. It can also help vulnerable people or those who need additional support. If a prospective or existing employee has been affected, they can contact the Windrush Help Team via the above link or by calling 0800 678 1925.

EEA citizens

Following the UK’s exit from the EU, the Immigration and Social Security Coordination (EU Withdrawal) Act 2020 ended free movement law in the UK on 31 December 2020 at 23:00 (11pm) GMT. There followed a grace period of six-months during which relevant aspects of free movement law were saved to allow eligible EEA citizens and their family members resident in the UK by 31 December 2020 to apply to the EUSS. This period ended on 30 June 2021.

Right to work checks for EEA citizens since 1 July 2021

EEA citizens and their family members are required to have immigration status in the UK. They can no longer rely on an EEA passport or national identity card to prove their right to work as this only confirms their nationality. They are required to provide evidence of lawful immigration status in the UK, in the same way as other foreign nationals.

There is no requirement for a retrospective check to be undertaken on EEA citizens who entered into employment before 1 July 2021. You will maintain a continuous statutory excuse against liability for a civil penalty if the initial checks were undertaken in line with the guidance that applied at the time you made the check.

If you choose to carry out retrospective checks, you must ensure that you do so in a non-discriminatory manner. The Code of practice for employers: avoiding unlawful discrimination while preventing illegal working provides practical guidance on how to avoid unlawful discrimination when conducting right to work checks.

Irish citizens

Irish citizens continue to have unrestricted access to work in the UK. They can prove their right to work using their Irish passport or Irish passport card (in either case, whether current or expired), or their Irish birth or adoption certificate together with an official document giving the person’s permanent National Insurance number and their name issued by a government agency or a previous employer.

Eligible Irish citizens may choose to apply to the EUSS (see below for information on how to check the right to work of an EUSS status holder).

Irish citizens can also apply for a frontier worker permit, this permit can be issued digitally or as a physical permit, so they can prove their right to work using the Home Office online right to work service .

How EEA citizens are required to prove their right to work

Eea citizens granted status under the eu settlement scheme (euss).

The majority of EEA citizens now prove their right to work using the Home Office online service.

The Home Office no longer requires employers to carry out repeat checks on holders of presettled status. Accordingly, a right to work check on holders of pre-settled and settled status granted under the EUSS is only required prior to the commencement of employment.

Where initial checks were correctly undertaken prior to the commencement of employment on a holder of pre-settled status, and providing you are not knowingly employing someone without the right to work, the Home Office shall not take civil penalty action against you.

If you choose to carry out follow-up checks, you must ensure that you do so in a nondiscriminatory manner. The Code of practice for employers: avoiding unlawful discrimination while preventing illegal working provides practical guidance on how to avoid unlawful discrimination when conducting right to work checks.

Frontier workers

A ‘frontier worker’ is an EEA citizen who is resident outside the UK but is economically active (employed or self-employed) in the UK. They have rights under the Withdrawal Agreement, the EEA European Free Trade Association (EFTA) Separation Agreement and the Swiss Citizens’ Rights Agreement (‘the Agreements’) to enter the UK and work for as long as they remain a frontier worker.

Frontier workers are issued with a frontier worker permit either digitally or, in a small number of cases, physically. Using the online service, as set out in this guidance, will provide you with a statutory excuse against liability for a civil penalty.

It is mandatory for frontier workers to obtain a frontier worker permit as evidence of their right to enter the UK. However, it is not mandatory for frontier workers, who have rights under the Agreements, to use a frontier worker permit to evidence their rights (including their right to work) in the UK.

Consequently, it is open to any frontier worker protected under the Agreements to demonstrate the existence of their rights in a different way to using the online service. To obtain a statutory excuse against liability for a civil penalty in such cases, if a frontier worker chooses not to provide a share code, or they were issued with a physical permit, you must request a right to work check from the ECS.

In these cases, you must obtain a copy of the employee’s documents which evidence that they were exercising rights as a frontier worker on 31 December 2020 and have continued to do so, as these will form part of your statutory excuse.

Before providing you with a response, the ECS may contact you and ask you to send them a copy of the documents you have checked. The ECS will confirm if the individual has the right to work, and when you need to carry out a follow-up check. Where the ECS can issue a Positive Verification Notice (PVN) in the absence of a frontier worker permit, you will be required to carry out a follow-up ECS check in six months to maintain your statutory excuse.

If you choose to employ the individual as a frontier worker, without checking their frontier worker permit via the online service or securing a PVN from the ECS, you will not establish a statutory excuse against liability for a civil penalty should the individual be found to be working illegally.

Evidence required in the absence of a frontier worker permit:

evidence of the applicant’s own identity and that they are an EEA citizen – such as a passport or national identity card

evidence they are primarily resident outside of the UK, such as utility bills or bank statements which include proof of address outside the UK

evidence they were working in the UK as an employed or self-employed person on 31 December 2020

evidence they have continued to be employed or self-employed in the UK since 31 December 2020

Retained frontier worker status

A frontier worker who has (or had) temporarily stopped working can still be treated as a worker if they can provide proof that they are, or were:

temporarily unable to work because of illness or an accident

in duly recorded involuntary unemployment

involuntarily unemployed and in vocational training

temporarily unable to work following pregnancy or childbirth

voluntarily stopped working to start vocational training related to their previous occupation

Guidance on what is considered sufficient evidence for retaining frontier worker status can be found in the frontier worker permit case working guidance here: Frontier Worker Permit Scheme Guidance .

Service provider from Switzerland

A ‘Service provider from Switzerland’ (SPS) is an individual of any nationality, who is required by their employer (who must be based in Switzerland) or Swiss national who is self-employed, to execute contracts to temporarily provide services for a party based in the UK. The contract to carry out work must have been signed and started before 11pm on 31 December 2020. Eligible companies have rights under the Swiss Citizens’ Rights Agreement to enable employees, or self-employed Swiss nationals to travel to the UK to provide services for up to 90 calendar days per year. An SPS must obtain their visa in advance of travel.

An SPS visa is a hard copy document without an online checking function. The visa will be in the form of a vignette and will identify the individual as a ‘Service Provider from Switzerland’, and can be issued in two ways:

(All nationalities) within a passport

(Swiss citizens only) on an official form (“Form for Affixing a Visa”) - If the individual is a Swiss citizen, they can choose to apply to the immigration route using their Swiss identity card. In this circumstance, the vignette will be attached to an official Home Office form

As an employer you are not required to carry out a right to work check on an individual with an SPS visa, as they are not in your employment. You may, however, be asked to provide a copy of the contract held with the Swiss company for which the visa holder is carrying out work or services.

The SPS visa specifies that an individual is permitted to provide services for up to 90 calendar days per calendar year or less if there is another employee working on the same contract. The 90 days’ work can be spread over the entire calendar year. The visa allows the individual to enter and leave the UK multiple times during the visa period.

Further information is available in the Service Providers from Switzerland Guidance .

Applications submitted to the EU Settlement Scheme (EUSS)

EEA citizens, and their family members, who have made a valid application to the EUSS have temporary protection of rights under the Withdrawal Agreement, the EEA EFTA Separation Agreement or the Swiss Citizens’ Rights Agreement, which gives them a right to work until their application is finally determined. This includes pending the outcome of any administrative review or appeal against a decision to refuse status. Employers should not treat those with an outstanding, valid application less favourably.

Certificate of Application (CoA)

Where an individual has been issued with a CoA, you must first check whether this is a ‘digital’ or ‘non-digital’ CoA. A CoA is evidence that an individual has made a valid application to the EUSS and should be used to evidence their right to work until their application (and any appeal or administrative review) is finally determined.

Digital Certificate of Application

Most individuals with an outstanding valid application made to the EUSS have been issued with a digital CoA. In this instance, you should check with the individual and ask them to provide you with a share code. This means you can check their right to work immediately via the online service and do not need to contact the ECS. The online service will provide confirmation of their right to work and advise when a follow-up check is required.

Previously, where the individual had a digital CoA to evidence a valid application made to the EUSS on or after 1 July 2021, the online service would direct the employer to verify this via the ECS. Since 1 October 2023, employers have no longer been directed to verify such a check with the ECS.

Non-digital Certificate of Application

A ‘non-digital’ CoA is a PDF document attached to an email or a letter, sent to the individual, advising them how prospective employers can verify their right to work. Where a prospective employee provides you with a ‘non-digital’ CoA as evidence of an application made to the EUSS, you should check with the individual and ask them to provide you with a share code to verify their right to work as per the ‘Digital Certificate of Application’ section above.

If they have not been issued a digital version and are unable to provide you with a share code, you should contact the ECS. You must make a copy of the ‘non-digital’ CoA and retain this copy, together with a PVN from the ECS. In doing so, you will have a statutory excuse for six months from the date stated on the PVN.

You can request a right to work check from the ECS using the online form ‘request a Home Office right to work check’ on GOV.UK.

EU Settlement Scheme status granted by a Crown Dependency

The Crown Dependencies (the Bailiwick of Jersey, the Bailiwick of Guernsey, and the Isle of Man) each operate their own equivalents of the EUSS for those eligible to apply. The UK and the Crown Dependencies recognise status granted under each other’s scheme, so an individual granted settled or pre-settled status by a Crown Dependency will be considered to have settled or pre-settled status in the UK.

The Isle of Man and Guernsey issue a letter to those granted EUSS status. Jersey issues a letter and operates an immigration status checker service for individuals to obtain confirmation of their status at any point.

When presented with a letter or email confirmation of EUSS leave from a Crown Dependency, you must request a right to work check from the ECS. You must keep a copy of the Crown Dependency letter or email and retain this with the response from the ECS to have a statutory excuse against liability for a civil penalty.

The Home Office will no longer require employers to carry out repeat checks on holders of presettled status. Accordingly, a right to work check on holders of pre-settled and settled status granted under the EUSS will only be required prior to the commencement of employment. Where initial checks were correctly undertaken prior to the commencement of employment on a presettled status holder, and provided you are not knowingly employing someone without the right to work, the Home Office shall not take civil penalty action against you.

Outstanding EU Settlement Scheme applications in a Crown Dependency

Where an individual has an outstanding application to the EUSS of the Crown Dependencies they will have a letter or email notification confirming their outstanding application. You must request a right to work check from the ECS.

You must retain a copy of the letter or email notification with the response from the ECS to have a statutory excuse against liability for a civil penalty.

EEA citizens with Indefinite Leave to Enter or Remain

EEA citizens with Indefinite Leave to Enter or Remain (ILE/R) are not required to make an application to the EUSS but can do so if they wish.

Since 1 July 2021, EEA citizens with ILE/R are required to prove their right to work in the same way as other foreign nationals who do not have a digital status. You can carry out a manual check of their Home Office documentation such as an endorsement / vignette in a current passport stating ‘Settlement’, ‘Indefinite Leave to Enter or Remain’ or ‘No Time Limit’. Some citizens may have a current Biometric Residence Card (BRC) to confirm their ILE/R and this can be used to access the online right to work service.

Further information:

If you encounter EEA citizens who believe that they have ILE/R but do not have a document to confirm this, please encourage them to:

• apply to the Windrush Scheme to get proof of their ILE/R status
• see if they are eligible to apply to the EU Settlement Scheme , if they have reasonable grounds for the delay in making their application

If they are from Malta or Cyprus, they may also be able to apply for British citizenship through the Windrush Scheme .

Applications for either scheme are free of charge.

Points-Based Immigration System

EEA citizens who come to the UK to live, work or study since 1 January 2021 need to obtain immigration status under the points-based system in the same way as other foreign nationals. The majority of EEA citizens will be provided with an eVisa. However, this will be dependent upon the immigration route and how they made their application. Some EEA citizens will have a Biometric Residence Permit (BRP). Those with a valid BRP must use the online right to work service.

To prove their right to work from 1 July 2021, individuals will provide you with a share code and their date of birth which will enable you to check their Home Office immigration status via the online service, ‘Check a job applicant’s right to work: use their share code’ available on GOV.UK.

EEA citizens and non-EEA family members without lawful immigration status

We recognise that employers wish to have a lawful and stable workforce and maintain compliance with the Right to Work Scheme. You will have a continuous statutory excuse against a civil penalty if you carried out an initial right to work check in the prescribed manner as set out in legislation and guidance that applied at the time you completed the check. For example, where an EEA citizen provided their valid passport or national identity card to you to prove their right to work prior to 30 June 2021.

There may be situations in which you identify an EEA citizen or non-EEA family member in your workforce who has not applied to the EUSS and does not hold any other form of permission to stay in the UK.

You may become aware of this if you have chosen to carry out a retrospective check, completed an internal audit or have been made aware that your employee does not have a lawful status in the UK.

If an employer identifies an existing employee who no longer has a right to work, they are required to take the appropriate action. This may include contacting the Home Office for support or taking steps to terminate employment.

If an EEA citizen, or a non-EEA family member, applies for a job but has not applied to the EUSS and has no alternative immigration status in the UK, then they will not be able to pass a right to work check.

It should be noted that the criminal offence of employing an illegal worker is generally reserved for the most serious cases of non-compliance with the Right to Work Scheme. It is not intended for employers who have employed EEA citizens or non-EEA family members in good faith having completed a right to work check in the prescribed manner.

Family members

Where they were resident in the UK before 11pm GMT on 31 December 2020, non-EEA family members of EEA citizens are required to make an application to the EUSS to continue living in the UK after 30 June 2021. They will provide a share code and their date of birth which will enable you to check their Home Office immigration status via the online service, Check a job applicant’s right to work: use their share code available on GOV.UK.

Eligible family members of persons of Northern Ireland who were resident in the UK by 31 December 2020 can apply for an EUSS family permit to join or visit their family member in the UK. EUSS family permits are valid for six months.

Those with a valid passport will be issued with a EUSS family permit vignette. Where an individual presents a vignette, the employer must take a copy of the passport as well as the vignette and ensure the photographs are of the same person. For more information please see EU Settlement Scheme Family Permit guidance on GOV.UK.

Family members who wish to stay in the UK beyond the validity of their family permit should apply to the EUSS within 3 months of arriving in the UK. Where a joining family member makes a valid application to the EUSS, they will receive a CoA issued by the Home Office. They will be able to use their CoA for the purpose of a right to work check, please see the section above which gives more details regarding CoAs.

Support for employees and employers carrying out a right to work check

Employer enquiry helpline / ukvi resolution centre.

If you need help carrying out a right to work check you should call the Employer Enquiry helpline: Telephone: 0300 790 6268 Monday to Thursday, 9am to 4:45pm Friday 9am to 4:30pm. If you need access to a device or the internet, many local libraries have computers where you can access the internet. Please visit your local library to access these facilities.

If you wish to access Home Office online training on right to work checks, please contact the Immigration Enforcement Checking and Advice Service training team at: [email protected] .

Further support available

If any of your existing or prospective employees require further advice or support with regard to their immigration status, they can access information on ‘ View and prove your immigration status: get a share code ’ on GOV.UK. This also provides further information on how to prove immigration status, how to update personal details, and support available.

If your employee needs help accessing or using their Home Office online immigration status services, they can contact the UKVI Resolution Centre: Telephone: 0300 790 6268, select option 3, Monday to Friday (excluding bank holidays), 8am to 8pm Saturday and Sunday, 9:30am to 4:30pm.

3. Who do you conduct checks on?

You should ask all prospective employees to demonstrate their right to work through a manual document check, using the services of an IDSP, or by using the Home Office online right to work checking service. You cannot mandate how an individual proves their right to work. To ensure that you do not discriminate against anyone, you should provide every opportunity to enable an individual to prove their right to work.

Discrimination

You should not discriminate when conducting right to work checks. You should:

be consistent in how you conduct right to work checks on all prospective employees, including British citizens

ensure job selections are made on the basis of suitability for the post

ensure that no prospective job applicants are discouraged or excluded, either directly or indirectly, because of known or perceived protected characteristics.

You should not:

discriminate when conducting right to work checks

only check the status of those who appear to you likely to be migrants

make assumptions about a person’s right to work in the UK or their immigration status on the basis of their colour, nationality, ethnic or national origins, accent, surname or the length of time they have been resident in the UK.

Otherwise, you may be acting in a discriminatory manner, and it could be used as evidence against you in proceedings under the Equality Act 2010 or the Race Relations (Northern Ireland) Order 1997, as amended.

The Code of practice for employers: Avoiding unlawful discrimination while preventing illegal working provides practical guidance on how to avoid unlawful discrimination when employing individuals and conducting right to work checks. We strongly recommend that you refer to this code and the Code of practice on preventing illegal working: Civil penalty scheme for employers when conducting right to work checks.

Anyone who believes that they have been discriminated against, either directly or indirectly, by an employer, a prospective employer or an employment agency, because of their race or a protected characteristic may bring a complaint before an Employment Tribunal, or an Industrial Tribunal in Northern Ireland. If the claim is upheld, the Tribunal will normally order the employer to pay compensation, for which there is no upper limit.

If you need expert advice and support on discrimination, you can call the Equality Advisory Support Service (EASS) on 0808 800 0082.

In Northern Ireland the advisory service is provided by the Equality Commission for Northern Ireland . The telephone helpline number is 028 90 500600.

4. When do you conduct follow up checks?

You need to recheck the right to work of those individuals who have time-limited permission to work in the UK. This should occur when their previous permission comes to an end. The follow-up check is designed to prevent people from overstaying their immigration permission where this is time-limited. The Employer Checking Service (ECS) can confirm the right to work of an individual who has an outstanding application or appeal to the immigration system.

Contacting the Home Office

On the date on which your employee’s permission expires, to continue to employ them you must be reasonably satisfied they:

have submitted an in-time application to extend or vary their permission to be in the UK

have made an appeal or an administrative review against a decision on that application which is outstanding

are unable to provide acceptable documentation but presents other information indicating they are a long-term lawful resident of the UK who arrived here before 1988.

In such cases, your statutory excuse will continue from the expiry date of your employee’s permission for a further period of up to 28 calendar days to enable you to obtain a positive verification from the ECS or carry out a Home Office online check . This ‘grace period’ does not apply to checks carried out before employment commences. In such circumstances, you should delay employing the individual until such time you are able to carry out a prescribed check or you receive a six-month PVN from the ECS.

During either the initial 28 calendar days, or the six-month PVN period your employee provides evidence that their case has been determined with permission to stay granted, you can maintain a statutory excuse for the duration of their immigration permission by conducting a check in the normal way. A letter from a solicitor indicating a successful case outcome or a copy of a successful court judgment will not provide you with a statutory excuse.

You can reasonably satisfy yourself of a pending application through, for example, a Home Office acknowledgment letter or a Home Office or appeal tribunal reference number and proof of date of postage. If your employee cannot provide this evidence, this does not necessarily mean that they have not made an application, appeal or applied for an administrative review.

In the event a follow-up check confirms an employee is working illegally in your workforce, you are advised to take steps to terminate employment and report the circumstances to the Home Office via the UKVI Helpline on 0300 790 6268 select the employer’s option, Monday to Friday (excluding bank holidays), 8am to 8pm Saturday and Sunday, 9:30am to 4:30pm. You must state that you are reporting illegal working in your workforce and request a Unique Reference Number (URN).

Transfer of undertakings

Transfer of Undertakings (Protection of Employment) (TUPE) Regulations 2006 provide that right to work checks carried out by the transferor (the seller) are deemed to have been carried out by the transferee (the buyer). As such, the buyer will obtain the benefit of any statutory excuse established by the seller.

However, if the seller did not conduct the original checks correctly, the buyer would be liable for a penalty if an employee, who commenced work on or after 29 February 2008, is later found to be working illegally. Also, a check by the buyer may be the only way to determine when any follow-up check should be carried out in respect of employees with time-limited permission to work in the UK.

For these reasons, employers who acquire staff in cases of TUPE transfers are advised to undertake a fresh right to work check on those staff they have acquired. Employers are not required to have a statutory excuse in respect of employment which commenced before 29 February 2008, where the individual has been in continuous employment prior to that date. This includes where employment has continued as part of a TUPE transfer.

We recognise that there may be practical problems in undertaking these checks before employment commences for workers acquired as part of a TUPE transfer, and for this reason a grace period has been provided during which you should undertake the check. This period runs for 60 calendar days from the date of the transfer of the business to correctly carry out fresh right to work checks in respect of those TUPE employees acquired. There is no grace period for any subsequent follow-up checks.

This 60-day grace period applies in all situations where there is a “relevant transfer” [footnote 1] , even if the transferring business is subject to “terminal” insolvency proceedings falling within regulation 8(7) of the 2006 TUPE Regulations, such as cases involving compulsory liquidation [footnote 2] .

Changes in the Employer’s legal constitution

Where the employer is a corporate body and there has only been a change in the employer’s legal constitution, for example, a change from a private limited company to a public limited company or change from a partnership to a limited company or a limited liability partnership or a TUPE transfer within the same group of companies, the right to work check does not need to be repeated because of this change. This is only the case when the employer is effectively the same entity and is only changing its legal status. Where there is any doubt, we recommend that the employer checks the person’s right to work, rather than risking liability for a civil penalty should an employee be found to be working illegally.

5. What are the sanctions against illegal working?

Illegal working is tackled through a ‘whole government approach’. Co-ordination across agencies in government, including HMRC, to ensure that illegal working is detected more effectively, is conducted through the sharing of intelligence and joint enforcement operations. When illegal working is identified, a range of sanctions are applied.

If you are found to be employing someone illegally and you have not carried out the prescribed checks, you may face sanctions including:

civil penalty of up to £60,000 per illegal worker

in serious cases, a criminal conviction carrying a prison sentence of up to five years and an unlimited fine

closure of the business and a compliance order issued by the court

disqualification as a director

not being able to sponsor migrants

seizure of earnings made as a result of illegal working

review and possible revocation of a licence in the alcohol and late-night refreshment sector and the private hire vehicle and taxi sector.

You may also appear in the publication of non-compliant employers in Employers: illegal working penalties .

This is a quarterly report showing the total number of civil penalties for illegal working issued to non-compliant employers in each region of the UK. The report shows the number of illegal workers found and the value of the penalty issued.

Employment of illegal workers within the previous three years means you have been issued with a civil penalty or warning notice in respect of a breach of the 2006 Act for one or more workers which occurred within three years of the current breach, and where your liability was maintained following the exercise of any objection and/or appeal, or you have committed an offence under section 21 of the 2006 Act, as amended by the Immigration Act 2016, during the same period.

Civil penalties

The amount of any civil penalty issued is determined on a case-by-case basis. The ‘Code of practice on preventing illegal working’ explains how a penalty is calculated, including mitigating factors which may reduce the penalty amount.

If you are found liable, you will be issued with a Civil Penalty Notice setting out the total penalty amount you are required to pay, and the date by which you must pay it. It will also inform you how you can exercise your right to object, following which you will be able to appeal. The employer must always object against the penalty notice before appealing to the court, except if served with a penalty notice for a higher amount following an objection.

Further information is contained in the ‘Employer’s guide to administration of the civil penalty scheme’ which sets out in more detail the stages of the civil penalty process, how the penalty is calculated, the range of notices you may receive and the deadlines by which you need to take action at each stage.

Receipt of a civil penalty could also affect your ability to sponsor migrants who come to the UK in the future (including those under the points-based immigration system) or your eligibility to hold a Gangmaster’s licence. Being issued with a civil penalty may also affect your ability to hold a licence in the private hire and taxi sector and the alcohol and late-night refreshment sector.

If an employee is undertaking a role which is different from that for which the certificate of sponsorship was issued and permission to enter or stay was granted, you are employing the worker illegally. Further information on sponsoring migrants may be found on Sponsorship: guidance for employers and educators .

If you are an employer who is subject to immigration control, you should also be aware that if you are liable for a civil penalty, this will be recorded on Home Office systems and may be taken into account when we consider any future immigration application that you make.

The offence of employing an illegal worker

You will commit a criminal offence under section 21 of the Immigration, Asylum and Nationality Act 2006, as amended by section 35 of the Immigration Act 2016, if you know or have reasonable cause to believe that you are employing an illegal worker. You may face up to five years’ imprisonment and/or an unlimited fine.

It is illegal to employ someone aged 16 or over who is subject to immigration control and who is not allowed to undertake the work in question (by reason of their immigration status). The civil penalty scheme is the sanction applied in most routine cases involving the employment of illegal workers. If you know that you are employing someone who is not allowed to carry out the work in question, you will not have a statutory excuse, regardless of whether you have conducted right to work checks. However, in more serious cases, prosecution may be considered where it is deemed the appropriate response to the non-compliance encountered.

The offence of illegal working

Working illegally is a criminal offence. Illegal workers face having their wages seized. They may also be prosecuted and can be imprisoned for up to six months.

The Immigration Act 2016 made it an offence to work illegally in the UK. A person commits this offence if they are subject to immigration control, and they work when they are disqualified from working by reason of their immigration status. The offence applies when they know, or have reasonable cause to believe, that they are disqualified from working.

‘Disqualified from working by reason of their immigration status’ means that they:

have not been granted leave to enter or remain in the UK; or

their leave to enter or remain in the UK

is invalid,

has ceased to have effect (whether by reason of curtailment, revocation, cancellation, passage of time, or otherwise), or

is subject to a condition preventing the person from doing work of that kind.

As well as including those working illegally under a contract of employment, the offence also applies to work undertaken by those who are self-employed. The offence covers both informal and formal working arrangements.

The offence carries a maximum penalty of six months’ imprisonment and/or an unlimited fine in England and Wales and six months’ imprisonment and/or a fine of the statutory maximum in Scotland and Northern Ireland. Wages gained from illegal working may be seized as the proceeds of crime and assets may be confiscated.

Closure notices and compliance orders

The 2016 Act (Section 38 and Schedule 6) introduced illegal working closure notice and compliance order provisions to provide a power to deal with those employers who have continued to flout the UK’s laws by using illegal labour where previous civil and/or criminal sanctions have not curbed their non-compliant behaviour. Serious or persistently non-compliant employers may face temporary closure of their business. The employer is then placed under special conditions to support compliance, as directed by the Court, and may be inspected by Immigration Officers.

The provisions commenced on 1 December 2016. The notice prohibits access to the premises and paid or voluntary work on the premises, unless it is authorised in writing by the Home Office. The closure notice does not prevent access to the premises by any person who habitually lives there. In addition to the issue of the notice, consideration will also be given to the service of penalties or prosecution for illegal working and other immigration offences.

Whenever an illegal working closure notice has been issued, and which has not been cancelled, the Home Office must make an application by complaint to a Magistrates’ Court for a compliance order. The application is sent to the Court and served on the respondent before the hearing and forms the basis of the application to the court for the compliance order. The aim of a compliance order is to prevent an employer operating at the premises from employing illegal workers. The employer is placed under special conditions to support compliance, as directed by the Court, and may be inspected by Immigration Officers.

Preventing illegal working in licensed sectors

The Immigration Act 2016 amended existing licensing regimes in high-risk sectors of the economy (private hire vehicles and taxi sector and the alcohol and late-night refreshment sector). Licences will not be issued to those who break the UK’s immigration laws and may be revoked where an existing licence holder commits immigration crime or receives a civil penalty for employing illegal workers.

Licensing authorities carry out right to work checks when considering applications for licences in the taxi and private hire vehicle sector and the alcohol and late-night refreshment sector. Applicants need to provide evidence of their right to work in the UK and licences will not be issued to those who do not have the right to do the work in question.

Where the holder of a licence breaches immigration laws or receives a civil penalty, this will be grounds for licensing authorities to review, suspend or revoke a licence. In the case of licences for sale and supply of alcohol and late-night refreshment, the Home Office as a responsible authority under the Licensing Act 2003 receives a copy of these applications and may make representations to the relevant licensing authority when we believe that to grant a licence will be prejudicial to preventing immigration crime and illegal working in licensed premises.

Immigration Enforcement have the same power of entry as licensing enforcement officers to facilitate joint operations and inspections for immigration offences in relation to the licensable activity. Provisions commenced in April 2017 in England and Wales. Equivalent provisions in regulations will be made for Scotland and Northern Ireland.

6. Do you have any questions?

In the first instance, please refer to the relevant section in this guidance:

The online interactive tool: ‘ Check if someone can work in the UK ’

The online interactive tool: ‘Employer Checking Service Enquiries’

An employer’s ‘Right to Work Checklist’

The code of practice on preventing illegal working: Civil penalty scheme for employers

The code of practice for employers: Avoiding unlawful discrimination while preventing illegal working

Guidance on ‘ An employer’s guide to the administration of the civil penalty scheme ’

If you cannot find the answer to your question, please contact the Employer Enquiry helpline on 0300 790 6268.

7. Annex A: Lists of acceptable documents for manual right to work checks

Where a right to work check has been conducted using the online right to work checking service, the information is provided in real-time directly from Home Office systems and there is no requirement to check any of the documents listed below.

List A – acceptable documents to establish a continuous statutory excuse

A passport (current or expired) showing the holder is a British citizen or a citizen of the UK and Colonies having the right of abode in the UK.

A passport or passport card (in either case, whether current or expired) showing that the holder is an Irish citizen.

A document issued by the Bailiwick of Jersey, the Bailiwick of Guernsey or the Isle of Man, which has been verified as valid by the Home Office Employer Checking Service, showing that the holder has been granted unlimited leave to enter or remain under Appendix EU(J) to the Jersey Immigration Rules, Appendix EU to the Immigration (Bailiwick of Guernsey) Rules 2008 or Appendix EU to the Isle of Man Immigration Rules.

A current passport endorsed to show that the holder is exempt from immigration control, is allowed to stay indefinitely in the UK, has the right of abode in the UK, or has no time limit on their stay in the UK [footnote 3] .

A current Immigration Status Document issued by the Home Office to the holder with an endorsement indicating that the named person is allowed to stay indefinitely in the UK, or has no time limit on their stay in the UK, together with an official document giving the person’s permanent National Insurance number and their name issued by a government agency or a previous employer.

A birth or adoption certificate issued in the UK, together with an official document giving the person’s permanent National Insurance number and their name issued by a government agency or a previous employer [footnote 4] .

A birth or adoption certificate issued in the Channel Islands, the Isle of Man or Ireland, together with an official document giving the person’s permanent National Insurance number and their name issued by a government agency or a previous employer.

A certificate of registration or naturalisation as a British citizen, together with an official document giving the person’s permanent National Insurance number and their name issued by a government agency or a previous employer.

List B Group 1 – documents where a time-limited statutory excuse lasts until the expiry date of permission to enter or permission to stay

A current passport endorsed to show that the holder is allowed to stay in the UK and is currently allowed to do the type of work in question [footnote 5]

A document issued by the Bailiwick of Jersey, the Bailiwick of Guernsey or the Isle of Man, which has been verified as valid by the Home Office Employer Checking Service, showing that the holder has been granted limited leave to enter or remain under Appendix EU(J) to the Jersey Immigration Rules, Appendix EU to the Immigration (Bailiwick of Guernsey) Rules 2008 or Appendix EU to the Isle of Man Immigration Rules.

A current Immigration Status Document containing a photograph issued by the Home Office to the holder with a valid endorsement indicating that the named person may stay in the UK, and is allowed to do the type of work in question, together with an official document giving the person’s permanent National Insurance number and their name issued by a government agency or a previous employer.

List B Group 2 – documents where a time-limited statutory excuse lasts for six months

A document issued by the Home Office showing that the holder has made an application for leave to enter or remain under Appendix EU to the immigration rules (known as the EU Settlement Scheme) on or before 30 June 2021 together with a Positive Verification Notice from the Home Office Employer Checking Service.

A Certificate of Application (non-digital) issued by the Home Office showing that the holder has made an application for leave to enter or remain under Appendix EU(J) to the Jersey Immigration Rules or Appendix EU to the Immigration Rules (Bailiwick of Guernsey) Rules 2008, or Appendix EU to the Isle of Man Immigration Rules together with a Positive Verification Notice from the Home Office Employer Checking Service.

A document issued by the Bailiwick of Jersey, the Bailiwick of Guernsey or the Isle of Man showing that the holder has made an application for leave to enter or remain under Appendix EU(J) to the Jersey Immigration Rules or Appendix EU to the Immigration Rules (Bailiwick of Guernsey) Rules 2008, or Appendix EU to the Isle of Man Immigration Rules together with a Positive Verification Notice from the Home Office Employer Checking Service.

An Application Registration Card issued by the Home Office stating that the holder is permitted to take the employment in question, together with a Positive Verification Notice from the Home Office Employer Checking Service.

A Positive Verification Notice issued by the Home Office Employer Checking Service to the employer or prospective employer, which indicates that the named person may stay in the UK and is permitted to do the work in question.

8. Annex B: Employment of specific categories of workers

Sponsored work routes.

You will usually need a sponsor licence to employ someone to work for you from outside the UK. This includes EEA citizens who arrived in the UK after 31 December 2020.

You will not need a sponsor licence to employ certain categories of workers, including:

those with settled or pre-settled status under the EUSS

those with indefinite leave to remain / settlement in the UK

For an overview of the requirements for a sponsor licence, see ‘ UKVI Visa sponsorship for employers on GOV.UK ’.

For detailed information on the requirements, see ‘ Workers and Temporary Workers: guidance for sponsors ’ on GOV.UK.

Supplementary Employment

A worker can take supplementary employment if they have been granted entry clearance or permission on any of the following routes:

• Skilled Worker
• the Intra-Company routes in place before 11 April 2022
• Senior or Specialist Worker (but only if they qualify under a transitional arrangement )
• T2 Minister of Religion
• International Sportsperson
• Creative Worker
• Government Authorised Exchange
• International Agreement (but only if the worker has been granted as an employee of an overseas government or international organisation)
• Religious Worker

In addition to the job specified on the certificate of sponsorship (CoS), workers sponsored on these routes are able to carry out supplementary employment, provided it meets the following conditions:

• in either a job on the Immigration Salary List or a job in the same profession and at the same professional level as the job for which the CoS was assigned; and
• is for no more than 20 hours a week; and
• the individual continues to work for their sponsor and any supplementary work takes place outside of their contracted hours for their sponsored employment.

Overtime with the employer, and in the employment, specified on the worker’s CoS is not considered to be supplementary employment but forms part of the worker’s sponsored employment. Any overtime must comply with the Working Time Regulations and meet the relevant salary criteria of the route on which the worker is being sponsored.

Where you are providing supplementary employment to a sponsored worker, you must carry out a right to work check in accordance with this guidance. The check must confirm they can do supplementary employment.

You should also take steps to ensure the supplementary employment meets the above requirements by, for example, asking the worker to provide a letter or other evidence from their sponsor confirming:

• They’re still working for their sponsor;
• The job description and occupation code of their sponsored employment (if their supplementary employment is not in on the Immigration Salary List ;
• Their normal working hours

You should also ask the worker if they are doing any other supplementary employment with another employer to ensure they will not be doing more than 20 hours a week in total of supplementary employment.

For further information on supplementary employment, see Sponsor a worker: sponsor guidance part 2 - GOV.UK (www.gov.uk) section S8 of Part 2 of the sponsor guidance (sponsor a worker).

Not all international students are entitled to work while they are in the UK, but some are allowed to take limited employment if the conditions of their permission to study permit this.

A student who has been granted permission to be in the UK and is permitted to work may have an endorsement in their passport which states that they are permitted to work and the number of hours of work permitted during term time, for example,10 hours or 20 hours a week. Alternatively, they may have an eVisa or a BRP which will also show this information online, in which case employers can do a check by using the online service, entitled ‘Check a job applicant’s right to work: use their share code’ on GOV.UK.

A week is considered in this context to run from Monday to Sunday. If permission to work is not stated in one of these documents, the student is not permitted to work. Students who have the right to work are permitted to work full-time before their course starts, during vacations or during the period they hold permission for after they have completed their course.

Study term times may end on any day of the week, depending upon the education provider. Therefore, if the educational institution’s term time ends on a Friday, full-time work would be permitted from the next day (in this scenario, a Saturday). Students should confirm with their sponsor what the term end date is and verify this with their employer as part of the right to work checking process when considering working full time hours. This will allow employers to ensure students are not in breach of their visa conditions.

Students are not permitted to fill a permanent full-time vacancy unless they are applying to switch into the Skilled Worker or Graduate routes during their study. Changes to the Immigration Rules allow students with valid applications for these routes to take up permanent, full-time vacancies either, up to three months prior to the course completion date for the Skilled Worker route, or once they have successfully completed their course of study for the Graduate route) or where they have permission under the Doctorate Extension Scheme. Students are not permitted to work as an entertainer or professional sportsperson.

For students who have limited permission to work during term-times, you must also obtain, copy and retain details of their academic term and vacation times covering the duration of their period of study in the UK for which they will be employed.

The dates should be provided by the sponsoring education provider, either directly or indirectly if the student is providing a letter or email, they have received from their sponsoring education provider setting out the required details.

It would be for you, as the employer, to determine if the information provided is sufficient, whether received from the sponsoring education provider directly or via the student. For instance, where information showing course dates on the education provider’s website differs from that in any letter received, you may wish to seek further clarification.

More information about student work entitlements is available in the Student route caseworker guidance .

Work placements

Work placements are intended to enable the student to gain specific experience of working in the field for which they are studying. Work placements are distinct from any employment that a student may (if permitted) take while they are following a course of study.

Students, including child students aged 16 or over, are allowed to undertake work placements where they are integral and related to the course and are assessed as part of the course. Where their student sponsor is a Probationary Sponsor, such courses must be at least RQF level 6 or SCQF level 9. Activity as part of a course-related work placement is restricted to no more than one third of the total length of the course undertaken in the UK unless:

the student is following a course at degree level or above and is sponsored by Higher Education Provider (HEP) with a track record of compliance, or by an overseas HEI to undertake a short-term Study Abroad Programme in the UK, in which case the work placement is restricted to no more than 50 per cent of the total length of the course.

the student is a child student aged 16 or over, in which case the work placement can form no more than 50 per cent of the total length of the course.

there is a statutory requirement for the course to include a specific period of work placement which exceeds this limit.

Student sponsors should provide a letter addressed to you as the work placement provider confirming that the work placement forms an integral and assessed part of the course and does not, by itself or in combination with other periods of work placement, breach the above restrictions. The letter must also include the terms and conditions of the work placement, including the work that the student will be expected to do, and how and when they will be assessed. You are strongly advised to obtain and retain such a letter as evidence of the work placement and that the work placement restrictions have not been breached as you may be liable for a civil penalty if your student employee does not comply with their immigration conditions.

While your student employee is undertaking a work placement as required by their course, this period of placement does not count towards the period of term time employment permitted by their immigration conditions.

Further information on Student visa , including work placements, is available on GOV.UK.

The student route replaced Tier 4 on 5 October 2020. Where a student holds Tier 4 leave, they will be considered to hold the same work rights as someone who holds Student immigration permission.

Impact of a change in circumstances on a student’s right to work

The student has made an application to the Home Office to vary their immigration permission – If the student is in the UK and has made a valid in-time immigration application (one made before their existing immigration permission expired), their existing conditions and work entitlements continue until their application is decided. If the application is approved, their immigration permission will be varied, and they will get new conditions of permission to stay. If the application is refused, their existing conditions continue to apply until their immigration permission expires.

The student has stopped studying or their sponsor has lost its licence – If there has been a significant change in the student’s circumstances which means they no longer qualify for their grant of Student immigration permission, the Home Office will curtail their permission. Any permission to work will expire on the new date that the student’s leave will expire following curtailment. Curtailment can be with immediate effect or take effect 60 calendar days from the date the student was notified that their leave was curtailed.

Voluntary Work

Individuals, including students, who have been granted immigration permission to be in the UK are permitted to volunteer. Visitors can volunteer for a registered charity for a maximum of 30 calendar days during their visit, but volunteering cannot be the main purpose of their visit. Individuals who have limited permission to work in the UK may not carry out any voluntary work.

The legal distinction between volunteering and voluntary work can be quite complex. However, there are some key questions to consider when assessing whether an activity is voluntary work.

It is likely to be voluntary work if:

there is an obligation on the individual to perform the work and in return an obligation on the organisation to provide it. The obligation does not have to be in writing.

the individual is rewarded for that work, either through money or benefits in kind.

An obligation to work or receipt of remuneration is likely to mean that the individual is working under a mutuality of obligation. Where there is mutuality of obligation, it is voluntary work.

However, as the legal distinction is not always clear, we recommend that those involved seek independent legal advice for their specific activity.

An individual who is not permitted to work might commit a criminal offence by engaging in voluntary work when they are subject to contractual obligations. In such circumstances, their employer might also be liable for a civil penalty for employing an illegal worker.

Students, including child students aged 16 and over, can do voluntary work if they are permitted to work, but this work and any other (for example, paid) work must not exceed the total number of hours they are permitted to work during term time. For example, if a student is permitted to work 20 hours a week during term-time and has paid work of 15 hours a week during term time, they cannot do more than 5 hours voluntary work. If they are not permitted to work they cannot do voluntary work.

9. Annex C: Digital identity verification – Guidance for employers and Identity Service Providers (IDSPs)

1.1 This guidance follows the Home Office announcement of 27 December 2021 and updated information available on GOV.UK about digital identity certification for right to work, right to rent and criminal record checks . It sets out how employers can comply with their responsibilities to conduct right to work (RTW) checks, when using Identity Service Providers (IDSPs) to complete the identity verification element of checks involving British and Irish citizens who hold a valid passport (including Irish passport cards).

1.2 ‘Identity Document Validation Technology (IDVT)’ are forms of technology operated for the purpose of verifying the identity of a person, whereby a digital copy of a physical document relating to that person is produced for verification of the document’s validity, and whether that person is the rightful holder of the document.

1.3 ‘Identity Service Provider (IDSP)’ is a provider of identity verification services using IDVT. In the context of this guidance, an IDSP may be certified to provide identity verification to specific levels of confidence, specified by government standards. IDSPs are sometimes referred to as ‘identity providers’.

1.4 ‘IDVT identity check’ means the response generated by an IDSP, using IDVT, when undertaking identity verification with respect to a person.

1.5 The relevant changes to legislation came into force from 6 April 2022.

1.6 IDSPs act on behalf of the employer (with the employer becoming a ‘relying party’ in that transaction).

1.7 This guidance sets out the required steps to verify a person’s identity and eligibility using IDVT, for the purposes of RTW checks in order to obtain a statutory excuse against liability for a civil penalty.

1.8 Employers and IDSPs must discharge their duties in accordance with this guidance and RTW legislation.

1.9 Changes to the RTW regulations permit the use of IDSPs for identity verification, enabling employers to delegate elements of the checking process to IDSPs. This allows employers and IDSPs to utilise IDVT to carry out remote digital checks when using these services. Where the services of an IDSP are used, employers are encouraged to:

Use an IDSP that is a certified provider.

Provide appropriate training and guidance to their staff for example, on what information they must obtain from an IDSP to confirm verification of identity, what the information can be used for, and the additional steps they must take to establish eligibility to work.

1.10 The 2018 Identity Document Validation Technology guidance recognises the role of IDSPs in identity verification and should be read in conjunction with this guidance.

1.11 This guidance makes extensive reference to the UK Digital Identity and Attributes Trust Framework . The UKDIATF will make provision for IDSPs to be certified as providers of identity verification services.

1.12 Certification provides a number of benefits. It is capable of providing reassurance the services can be trusted and are secure. It allows a single identity provider to complete a fully remote pre-employment checking process. It can also provide certainty for employers in an evolving technology and digital identity framework.

1.13 The UKDIATF defines:

the organisational responsibilities of IDSPs that must be met, in order to be certified, and references the Government Good Practice Guide 45 (GPG45) as the standard that is used to define how identities should be verified.

the ‘levels of confidence’ (LoC) in identity verification and ‘identity profiles’ that can meet the aforementioned levels of confidence.

2. A right to work check using IDVT via the services of an IDSP

2.1 The Home Office prescribes the nature of the checks required and the information that must be retained by employers in order to have a statutory excuse against liability for a civil penalty. The responsibility for the check remains with the employer, and they must ensure the IDSP they select to complete the identity verification element of the check carries out a prescribed check prior to the commencement of employment.

2.2 Employers will obtain a statutory excuse where they can demonstrate that they have complied with all the statutory requirements to conduct right to work checks. Where they have used an IDSP, the statutory excuse will only be obtained where that IDSP has also complied with the required steps. Should they be found to be employing an individual without their identity and eligibility being checked correctly in accordance with legislation and this guidance, the employer will not have a statutory excuse in the event the individual is found to be working illegally by reason of their immigration status.

3. Documents

3.1 For the purposes of verifying identity for RTW checks through IDVT, only the following specified documents can be accepted:

valid British passports

valid Irish passports

valid Irish passport cards

3.2 For employers to be able to rely upon the IDVT identity check carried out by an IDSP to prove eligibility for the purpose of a RTW check and obtain a statutory excuse, a valid British or Irish passport (including passport cards) must be provided to the IDSP and checked by them using IDVT for the purposes of identity verification.

3.3 If an individual is reliant upon an expired British or Irish passport (including passport cards) to prove their eligibility for the purpose of a RTW check, an IDVT check is not valid. The employer will need to carry out a manual check of the original document in the prescribed manner to obtain a statutory excuse.

4. Required steps to be taken by the IDSP

4.1 The IDSP must take all reasonable steps to check the validity of the document and take all reasonable steps to verify the prospective employee is the rightful holder of the document. The IDSP must also record in a format that cannot subsequently be altered the date on which the check was carried out.

4.2 For each identity verified by the IDSP using IDVT, the following information must be obtained during the check. This must be provided to the employer (relying party) in a clear, legible format which cannot be altered, and must be stored securely by the relying party in electronic or hard copy for audit and investigation purposes:

5. Required steps to be taken by the employer

5.1 Where an IDSP is used, employers retain obligations that they must comply with under the RTW Scheme. The employer needs to complete the following steps before employment commences to ensure a prescribed check has been undertaken, in order to establish a statutory excuse.

Use an IDSP to check a prospective employee’s valid British or Irish passport (or Irish passport card) using IDVT.

Obtain an output of the IDVT identity check from the IDSP containing a copy of the IDVT identity check, and the document checked, in a clear, legible format that cannot be altered.

Carry out their own due diligence to satisfy themselves to a reasonable belief that their chosen IDSP has completed the check correctly in the prescribed manner.

Satisfy themselves that the photograph and biographic details (for example, date of birth) on the output from the IDVT identity check are consistent with the individual presenting themselves for work (i.e., the information provided by the check relates to the individual and they are not an imposter).

Where names differ between documents, the employer must establish why this is the case and must not employ that individual unless they are satisfied that the documents relate to them. A statutory excuse will not be obtained where it is reasonably apparent that the prospective employee is not the individual linked to the identity which was verified by the IDSP.

Employers must retain this information securely for the duration of employment and for a further two years after the employment has ended. The copy must then be securely destroyed.

The following parts of this guidance set out various recommendations in addition to the requirements set out above.

6. Verifying identities IDSPs

6.1 This guidance recommends that, in order for an IDSP to carry out an identity check, the IDSP should undertake identity verification following GPG45. Verifying an individual’s identity following GPG45 requires IDSPs to follow a process known as ‘identity checking’. This process is made up of 5 parts:

get evidence of the claimed identity

check the evidence is genuine or valid

check the claimed identity has existed over time

check if the claimed identity is at high risk of identity fraud

check that the identity belongs to the person who’s claiming it

6.2 Each step of the process is scored, and these scores are used to determine what Level of Confidence (LoC) has been achieved.

7. Identity profiles

7.1 There are several ways to combine the scores for each part of the identity checking process. These combinations are known as identity profiles. GPG45 has four LoCs. IDSPs can carry out digital identity verification to a range of standards or levels of confidence. The Home Office recommends that employers only accept checks via an IDSP that satisfy a minimum of a Medium LoC.

7.2 This is the minimum LoC recommended for RTW checks. Employers may choose an IDSP who proofs individuals to a higher LoC (i.e., in employment situations, where there may be a requirement for a Standard, Enhanced, or Enhanced with Barred Lists DBS check) if their business needs require, but this is not needed for the purposes of undertaking eligibility checks for RTW.

7.3 An activity history or identity fraud check is not required to meet some identity profiles. The Home Office recommends, where possible, an identity fraud check is undertaken on the claimed identity for all profiles, including those where GPG45 profile does not require it.

7.4 GPG45 treats all profiles within a level of confidence as being equal. The Home Office recommends that the strongest piece of evidence available is used to prove the identity exists, such as a passport, and the strongest method of matching the individual to this evidence.

8. Operational Procedures Manual (OPM) for identity verification

8.1 The OPM (available at Appendix A) details how IDSPs can complete identity verification to the recommended LoC, in relation to GPG45.

9. Certification and audit of IDSPs

9.1 Whilst it is not mandatory for employers to use a certified IDSP for the purposes of right to work checks, the Home Office recommends employers use a certified IDSP. This will provide assurance that their chosen IDSP has been independently assessed as being capable of providing ID verification services in accordance with this guidance and the standards set out in the trust framework. However, as set out above and regardless of whether or not the IDSP is certified, the responsibility for the check remains with the employer, and they must ensure the IDSP they select to complete the identity verification element of the check carries out a prescribed check prior to the commencement of employment.

9.2 The UKDIATF is currently in its ‘beta’ version (v0.3) following two earlier prototypes (or ‘alphas’). IDSPs who choose to become certified, to carry out RTW checks on behalf of employers must have a valid certificate against a current version of the UKDIATF. To remain certified, IDSPs must maintain their UKDIATF certification, including uplifting to any new publications in line with the dates specified within the UKDIATF, IDSPs will be required to undertake annual surveillance audits and biennial recertification against the version of the UKDIATF which is current at the time.

9.4 In addition to this guidance, an Operational Procedures Manual (OPM) is available at Appendix A for IDSPs. The OPM provides additional guidance around how to verify an individual’s identity, alongside how GPG45 should be used to meet government guidance for digital identity verification.

9.5 IDSPs who choose to become certified will be certified by an independent certification body to assure that they are capable of providing identity verification services in accordance with this guidance and meet the standards set out in the UKDIATF. Further information about the certification bodies available to certify IDSPs can be found here .

9.6 This guidance recommends that, in order for an IDSP to carry out an identity check, the IDSP should undertake identity verification following GPG45. The Home Office has adopted specific profiles of GPG45 as the basis of this guidance for IDSPs carrying out RTW checks. This guidance is consistent with the standards set out in the UKDIATF.

9.7 Therefore, IDSPs that are certified and assessed to meet the terms of the UKDIATF, and whose certification includes those specific profiles, will be able to demonstrate to employers that they are capable of complying with this guidance.

9.8 Certified IDSPs carrying out identity verification for RTW checks must be:

9.8.1 Certified they are aware of the purpose of the checks (i.e., to demonstrate they know that the identity checking is to determine eligibility to work in the UK. IDSPs must be aware and acknowledge the sanctions and criminal offences that supplement the RTW Scheme and identity checking in the event of noncompliance.

9.8.2 Certified that the requirements in 9.8.1 are also met by ensuring appropriate training of their employees and members of staff involved in the identity checking process, with appropriate records maintained of such training.

9.8.3 Certified to demonstrate the information security requirements in section 10.1 –10.2 are met.

9.8.4 Certified to demonstrate the identity assurance requirements in 11.1 – 11.3 are met.

10. Certified against industry standards for information security

10.1 Certified IDSPs must have appropriate information security management systems in place to look after people’s data and keep it secure.

10.2 They must be certified to confirm that they meet an industry standard for information security management. This involves demonstrating that they have adequate processes in place to look after information securely and safely, and how they set up, maintain, and continuously improve an information security management system (ISMS). The ISMS must meet the requirements of ISO/IEC 27001:2013 or another recognised standard that includes all the requirements of ISO/IEC 27001:2013.

11. Certified against government standards for identity assurance

11.1 Certified companies also have to be certified by an independent certification body, to assure that their service meets recommended Home Office standards for identity assurance.

11.2 Certification must be conducted by a certification body which is approved by the Department for Science, Innovation and Technology (DSIT). This will require the certification body to be accredited by, or part of the pilot assessment to become accredited by the United Kingdom Accreditation Service (UKAS) against the UKDIATF.

11.3 Certification will confirm the IDSP meets the recommended standards set out in this guidance, for example, that they have reached a medium level of confidence and identify profiles required.

Appendix A: Right to Work Scheme digital identity operational procedures manual (OPM)

1.1 This OPM provides additional guidance for identity service providers (IDSPs) to undertake identity verification, on behalf of employers for the purposes of verifying an individual’s identity, as part of a right to work (RTW) check.

1.2 This OPM references the UK digital identity and attributes trust framework (UKDIATF) and the Government Good Practice Guide 45 (GPG45).

1.3 Therefore, the UKDIATF and GPG45 should be followed as normal unless otherwise specified.

2. Verifying identities

2.1 This section should be read with reference to the guidance in Annex D above.

Choosing an identity profile

2.2 GPG45 treats all profiles within a Level of Confidence (LoC) as being equal. Home Office recommends that the strongest piece of evidence available is used to prove the identity exists (for example, a valid passport), and the strongest method of matching the individual to this evidence.

Medium level of confidence

2.3 To achieve a ‘medium’ level of confidence, the following profiles can be used. A single document is acceptable using digital means, as long as it meets the strength, validity, and verification scores detailed below.

2.4 Profiles marked as ‘M1’ only require a single high-strength document. Profiles marked as ‘M2’ require two documents - the second document is only checked for ‘Strength’ and ‘Genuine / Valid’. Profiles marked ‘M3A’ require three documents.

2.5 Although some identity profiles do not require an activity history or identity fraud check to be completed, the Home Office recommends, where possible, an identity fraud check is undertaken on the claimed identity for all profiles, including those where GPG45 profile does not require it.

3. Scoring identity evidence

3.1 GPG45 provides a detailed explanation of how identity evidence is scored. This document details specific guidelines applicable to Home Office RTW check requirements. Home Office guidance may restrict how evidence is scored or may provide additional guidance where it is considered that GPG45 does not provide sufficient clarity to enable IDSPs to operate as Home Office intends.

3.2 Where an IDSP is certified, they will have a valid certificate against a current version of the UKDIATF, following GPG 45 guidance as specified in a current version of the UKDIATF, and must, therefore, refer to the published versions of both UKDIATF and GPG45.

3.3 IDSPs applying to become certified will be required to undergo a specific audit and certification.

3.4 In so doing, IDSPs must be certified by an independent certification body, which is approved by the Department for Science, Innovation and Technology (DSIT). This will require the certification body to be accredited by, or part of the pilot assessment programme to become accredited by the United Kingdom Accreditation Service (UKAS) against the UKDIATF. Certification will confirm the IDSP has been independently assessed as being capable of providing ID verification services in accordance with this guidance and the standards set out in the UKDIATF.

3.5 The following information provides additional clarity to enable IDSPs to operate as Home Office intends. Please note, headings correlate to those within GPG45.

Get evidence of the claimed identity:

3.6 No amended or supplementary requirements to GPG45.

If the user has changed their name:

3.7 No amended or supplementary requirements to GPG45.

Scoring evidence of the claimed identity:

3.8 score 1.

Evidence that only score 1 are not acceptable.

3.9 Score 2

No amended or supplementary requirements to GPG45.

3.10 Score 3

3.11 score 4, check the evidence is genuine or valid:, 3.12 score 1, 3.13 score 2.

Detailed below are some clarifications to the GPG45 requirements and a number of examples.

If the evidence is being checked by a person, they must:

be trained in how to detect false documents by a specialist trainer; evidence of the trainer’s specialist capability will be required to be presented to the certification auditor

refresh their training at least every 3 years

All other requirements are as documented in GPG45.

3.14 Score 3

The requirement to confirm any physical security features are genuine and assess UV or IR security features is for physical, in person checks only.

Any evidence protected by cryptographic security features will have a score of 3 if it is ensured that these security features are genuine. Therefore, for a mobile-based automated process, mobile chip checking capability must be used to obtain a minimum score of 3.

All requirements are as documented in GPG45.

3.15 Score 4

Document validation technology:.

3.16 Please refer to Identity Document Validation Technology guidance .

Check the claimed identity has existed over time – activity history

3.17 No amended or supplementary requirements to GPG45.

Check if the claimed identity is at higher risk of identity fraud

3.18 The Home Office recommends an identity fraud check is undertaken on the claimed identity for all profiles, including those where GPG45 profile does not require it.

Check that the identity belongs to the person who’s claiming

3.19 The Home Office recommends the highest-strength identity document available is used to prove the identity belongs to the individual claiming it.

This means that biometric verification of an individual should be used where documents containing biometric information have been used to prove the identity is real. Sources such as digital authentication of bank accounts as verification of identity are preferred to knowledge-based verification (KBV) as they present a simpler user journey and are less susceptible to user error. All other requirements are as documented in GPG45.

Reusable Identities

IDSPs or attribute service providers who want to create a reusable digital identity or attribute service, must link the digital identity and/or attributes to an authenticator (such as a password, piece of software, or device).

In addition to GPG45, you must follow the guidance on using authenticators to protect an online service . This is also known as GPG44.

The reusable digital identity must be protected in accordance with GPG44 medium protection and include medium quality authentication factors as a minimum. It is recommended that one of the authentication factors used is biometric information.

Right to work checks and an employer’s statutory excuse against liability for a civil penalty are not transferrable from one employer to another.

The IDSP must be able to assure the employer, at the time the identity is asserted, that there exists in relation to the employee a relevant IDVT document. A relevant IDVT document is a current British or Irish passport (or Irish passport card). If the document has expired the assertion is not valid for the purposes of the Scheme. The check must be completed prior to the commencement of employment.

It is the responsibility of the IDSP to ensure that the asserted identity meets the identity assurance requirements and the prescribed requirements specified in legislation and this guidance at the time the identity is asserted. An employer will only obtain a statutory excuse if they are reasonably satisfied that the IDSP has complied with the requirements of the Scheme at the time the identity is asserted.

Further information on the required steps to be taken by an IDSP and an employer when carrying out the checks in line with the requirements of the Scheme can be found in sections 4 and 5 of Annex C in this guidance.

Appendix B: Glossary

Certification.

Is when an independent auditor checks that organisations follow the rules of the trust framework.

Independent certification builds trust that approved IDSPs will protect an individual’s privacy and keep their data safe and secure.

Certification will be undertaken by an independent certification body to assure their service is capable of providing ID verification services in accordance with this guidance and the standards set out in the UKDIATF.

Disclosure and Barring Service

The Disclosure and Barring Service (DBS delivers disclosure and barring functions on behalf of government. This includes DBS checks for England, Wales, Jersey, Guernsey, and the Isle of Man, and barring functions for England, Wales, and Northern Ireland. More information about DBS and their work to make recruitment safer can be found on the DBS website .

Enhanced DBS check/certificate

An Enhanced DBS certificate is a DBS product that shows spent and unspent convictions, cautions plus any information held by local police that is considered relevant to the role being applied for.

Enhanced with Barred Lists DBS check/certificate

An Enhanced with Barred Lists DBS certificate is a DBS product that shows the same as an Enhanced DBS certificate, alongside whether the applicant is on the Adults’ Barred List, Children’s Barred List, or both.

Good Practice Guide 45

The Good Practice Guide 45 (GPG45) is the government standard for identity verification, against which IDSPs will be certified.

Identity profile

GPG45 has four levels of confidence in terms of proof of identity. These are:

low confidence

medium confidence

high confidence

very high confidence

This guidance document refers to medium confidence and high confidence only.

There are several ways to combine the scores you get for each part of the identity checking process. These combinations are known as ‘ identity profiles ’.

Identity service providers

An identity service provider (IDSP) is a provider of identity verification services. In the context of this Home Office guidance document, they may be certified to provide identity verification to specific levels of confidence, specified by government standards. IDSPs are sometimes referred to as ‘identity providers’.

Identity verification

Identity verification (IDV) refers to the process of proving that an identity exists and that the individual making the claim is the owner of the identity.

Level of confidence

Completion of the identity proofing process will result in a proof that has a ‘level of confidence’ (LoC). The higher the LoC, the stronger the evidence required to support that LoC. The evidence needed to achieve an LoC is defined within GPG45.

Operational procedures manual

The operational procedures manual (OPM) is a document that provides detailed procedures for IDSPs to meet the Home Office guidance. The OPM aims to aid interpretation of GPG45, to allow IDSPs to develop solutions with certainty and provide a simple reference for auditors to certify against.

Relying party

The role of relying party is defined in the UKDIATF as an organisation that receives, interprets, and, depending on the use case, stores information received from other trust framework organisations. Relying parties do not need to be certified against the UKDIATF. The employer is the relying party when a right to work (RTW) check is carried out.

Standard DBS check/certificate

A Standard DBS certificate is a product of DBS that shows spent and unspent convictions, cautions.

UK digital identity and attributes trust framework

The UK digital identity and attributes trust framework (UKDIATF) is published by the Department for DScience, Innovation and Technology. This guidance is being created in line with the UKDIATF.

11. Annex D: Employment of Ukrainian nationals

Introduction.

In response to the evolving conflict in Ukraine, the Home Office has introduced visa schemes to support Ukrainian nationals, and their family members, to come to the UK. Those who are granted a visa under these schemes are able to work, rent a home, and access, benefits and public services, such as medical treatment and education.

On 14 February 2022, changes were made to the Standard Family Visa route to make it easier for dependants of British citizens who were resident in Ukraine to apply. Successful applicants were issued with a visa in their passport. On 1 March 2022, the scheme was extended to include family members who were not living in the Ukraine as a family unit. Where requirements for a Standard Family Visa were not met, visas were issued in some cases stating Leave Outside the Rules (LOTR). These visas allowed travel to the UK, where they then collect a Biometric Residence Permit (BRP). The Standard Family Visa concession then closed on 4 March 2022, as the established Ukraine Schemes were introduced.

The Ukraine Schemes

On the following dates, further visa routes were launched:

4 March 2022 - the Ukraine Family Scheme

18 March 2022 - the Homes for Ukraine Scheme

3 May 2022 - the Ukraine Extension Scheme

These schemes are fee free and do not include salary or language requirements for applicants.

Under these schemes, successful applicants are able to stay in the UK for up to three years.

Under each scheme individuals are able to work, study, rent a home and access benefits in the UK.

Ukrainians with a valid Ukrainian Passport

A concession to the Ukraine Schemes was introduced on 15 March 2022, which allowed those with a valid Ukrainian passport to submit an application, without attending an overseas Visa Application Centre (VAC) to submit biometrics. Those who are assessed without submitting their biometrics are issued with a permission to travel letter. Permission to travel letters are not evidence of immigration rights to access work benefits and services in the UK.

Since 7 December 2023, the Home Office ceased this concession and aligned the Ukraine scheme application processes with those used by other visa nationals to the UK, requiring all new applicants to attend an overseas VAC to provide their full biometrics prior to the consideration of their application.

If their application is approved, they will need to collect their visa before traveling to the UK. Applicants who applied to the schemes before 7 December 2023 will continue the pathway they used to apply. Therefore, those who have already received a Permission to Travel Letter will still be able to use this to travel to the UK.

On arrival, Border Force should stamp the passport with permission to enter the UK, valid for six months with no restrictions on taking employment or recourse to public funds – Leave Outside the Rules (LOTR). This is a Code 1A or Amended Code 1 endorsement.

Where Border Force have granted LOTR for six months, the individual will need to obtain a Biometric Residence Permit (BRP) which will be endorsed with up to 36-month permission to stay. This can be done at any point during the six-months validity of the stamp.

Those with a stamp or a visa in their valid Ukrainian passport, granting permission to stay under the Ukrainian Schemes, have a time-limited right to work. If an employer manually checks this document as outlined in this guidance and records it correctly, this will give them a time-limited statutory excuse. These endorsements are already included in the acceptable documents for a manual check under Annex A of this guidance, List B, Group 1, Number 1.

Employers will need to carry out a follow-up check of those individuals who have time-limited permission to work in the UK. This should occur when their previous permission comes to an end. All Ukrainian nationals arriving under the Schemes should obtain a BRP granting them up to 3 years (36 months) leave. BRP holders will need to use the Home Office online checking service as set out in this guidance to prove their right to work in the UK.

Example Code 1A and Code 1 stamps, endorsed with an Immigration Officer’s date stamp

In a small number of cases, when the Schemes went live, a Code 1A was not available, in place of this a Code 1 was used with the “no recourse to public funds” scored out in ink and possibly initialled by the Officer.

Similarly, a Code1/Code 1A may have been endorsed in Ukrainian passports, if those individuals had entry stamps to Ireland from 25 February 2022. The stamps were manually amended from ‘Leave to enter’ to ‘Leave to remain’ possibly with the Officer’s initials.

There may be situations in which you identify an individual who has an Irish entry stamp in their passport but does not have a Code 1/Code 1A stamp and does not hold any other form of permission to stay in the UK. In these situations, you must point the individual to the Home Office to make an application to stay in the UK.

Any prospective employee who is a Ukrainian national, who has not applied for permission to stay in the UK, will not have a right to work. This means you should not employ them until they have taken action to regularise their status in the UK.

Example Ukraine Scheme Entry Clearance Vignette / Visa

Ukrainian nationals who do not have a valid Ukrainian passport

If an individual does not have a valid Ukrainian passport, they will be required to provide their biometric information at a VAC and will then be provided with an entry clearance vignette attached to a ‘Form for Affixing the Visa’ (FAV). Shortly after arrival, a BRP is available for collection, and this can be used to access the Home Office online checking service as set out in guidance to prove a right to work. Where necessary, individuals can use their FAV document as proof of their right to work, in conjunction with confirmation from the Home Office Employer Checking Service (ECS) in the form of a Positive Verification Notice (PVN).

Therefore, once an individual with an entry clearance vignette attached to a FAV is in the UK, they are expected to collect their BRP urgently, which can be used for right to work checks as normal, and a statutory excuse obtained for the full period of permission to stay. This means, once they have collected their BRP employers are not required to make a check with the ECS. Where employers contact the ECS and Home Office systems show that the individual has a BRP available, employers will receive a response from the ECS directing them to advise the individual to collect their BRP and prove their right to work using the Home Office online checking service. In this scenario ECS will not issue a PVN to provide a statutory excuse and employers should use the online checking service.

Example of a Form for Affixing the Visa (FAV)

as defined by Regulation 3 of the Transfer of Undertakings (Protection of Employment) Regulations 2006 (the “TUPE Regulations”)  ↩

The employment protections set out in Regulations 4 (continuation of employment) and 7 (protection from dismissal) of the TUPE Regulations are dis-applied in Regulation 8(7) cases.  ↩

‘Definition includes those with a document which shows that the holder is entitled to readmission to the UK (RUK endorsement)’.  ↩

Definition includes a full birth certificate issued by a UK diplomatic mission (British Embassy or British High Commission) and consular birth certificates.  ↩

This includes a current passport endorsed with a stamp showing an individual has been granted leave to enter and there are no work-related conditions attached. If, under the conditions of the individual’s leave, work was restricted or prohibited the endorsement placed in the individual’s passport would explicitly set that out as a condition.  ↩

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