tpg business plan review

TPG NBN review

We lay out the pros and cons of tpg’s nbn plans.

TechRadar Verdict

TPG delivers solid, reliable speeds, and its affordable pricing makes its NBN 50 plans particularly good value. That value for money is lost among its fastest plans though, as its slower real-world speeds can’t quite match the competition.

Consistently reliable speeds

Good value NBN 50 and NBN 25 plans

Multiple customer support channels

Faster plans are too expensive for what you’re getting

• No entertainment extras

Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.

TPG has long been a favourite for delivering well-performing, reliable speeds to its customers, and it typically beats out many well-known internet providers to rank towards the top of the Australian Competition and Consumer Commission’s (ACCC) broadband reporting .

Its NBN plans are affordable, though they’re not quite as competitively priced as providers such as Spintel and Tangerine. We also feel TPG is let down a little by its fastest NBN plans , which sit in about the mid-range of what’s available in terms of speed and don’t offer quite the same value as the competition as a result.

When TPG merged with Vodafone Australia in July 2020, it became Australia’s third-largest telco, behind only Telstra and Optus. The merger was a way of bringing together TPG’s NBN network with Vodafone’s mobile network, and take on the dominance of Telstra and Optus in both spaces.

We’re going to take a look at overall performance, customer reviews and available plans to help you decide whether you should sign-up to TPG as your NBN provider.

Noteworthy TPG NBN deals

• NBN 100: save AU$10p/m for 6 months (from AU$79.99p/m)
• NBN 250: save AU$30p/m for 6 months (from AU$94.99p/m)
• NBN 1000: save AU$30p/m for 6 months (from AU$114.99p/m)

TPG NBN pricing: is TPG good value?

• NBN 12: AU$59.99p/m (average NBN 12 cost is AU$57.78)*
• NBN 25: AU$64.99p/m (average NBN 25 cost is AU$66.32)
• NBN 50: AU$69.99p/m (average NBN 50 cost is AU$74.97)
• NBN 100: AU$89.99p/m (average NBN 100 cost is AU$92.27)
• NBN 250: AU$124.99p/m (average NBN 250 cost is AU$121.18)
• NBN 1000: AU$144.99p/m (average NBN 1000 cost is AU$145.77)

*Average cost of NBN 12 with unlimited data

As we’ve mentioned, TPG has historically performed well in the ACCC’s broadband reporting, recently beating out big names such as Aussie Broadband and Superloop in a measurement of average download speed.

Its NBN 12 , NBN 25 and NBN 50 plans quote maxed-out evening speeds – as many other providers now do – and their cost is reasonable, with the NBN 50 plan in particular offering the best value for most people.

Like many other NBN providers, TPG’s pricing does benefit those who bring their own modem along to the plan. If you do need a modem from TPG, you’ll need to pay an additional AU$99.95 setup fee, plus a AU$10 delivery fee when you first sign up.

As you’ll find in our noteworthy TPG NBN deals section, the provider does currently offer a six-month discount on its fastest NBN plans. You’ll be able to save AU$10 a month for six months on its NBN 100 plan , while you’ll get a discount of AU$30 a month for six months by signing up to its NBN 250 or NBN 1000 plans .

While the reduced cost of TPG’s NBN 250 and NBN 1000 plans are competitively priced, they’ll cost you slightly above average once the initial discount ends. If you’re looking for a better deal, we’d recommend checking out MyRepublic’s fast plans .

All TPG NBN plans compared

Performance and typical evening speeds.

• Maxed-out typical evening speeds on NBN 25 and NBN 50 plans
• Lower typical evening speeds on its fastest plans aren’t as good value
• ACCC reporting shows majority of outages are quickly resolved

Keeping pace with most other ISPs, TPG offers a maximum typical evening speed of 25Mbps on its NBN 25 plan, and 50Mbps on its NBN 50 plan. Its NBN 100 plan currently reports a typical evening speed of 90Mbps, which lags behind Telstra, Optus and some other cheaper competitors such as Spintel.

Moving up to its fastest plans, TPG quotes a typical evening speed of 200Mbps on its NBN 250 plan, and 250Mbps on its NBN 1000 option. These plans sit just below the average of the typical evening speed available in their respective tiers, and given their costs, we’d argue their value isn’t as good as seen in TPG’s cheaper plans.

With that said, TPG does make up for these shortcomings by consistently delivering reliable speeds. In the ACCC’s most recent broadband report , which was released in March 2022, TPG beat out Aussie Broadband, Superloop and Vodafone in average download speed, during all hours and the peak period.

The ACCC’s quarterly report also monitors its pool of volunteers for outages lasting over 30 seconds. In its most recent update, TPG users experienced one of these roughly every 2.5 days, on average.

The better news is that while outages were somewhat frequent, they were often resolved quickly. Of all outages, just under 40% lasted between 30-60 seconds, with just over 10% lasting 10 minutes or more. The nature of outages means these figures can fluctuate over time, but we’ll be keeping you updated on TPG’s results.

Netflix also monitors performance with its own ISP Speed Index . It’s used to measure Netflix performance on particular internet providers during the prime time viewing hours, and TPG has held a consistently strong ranking since September 2021 (and only Telstra and Optus are ahead of it).

Customer support

• TPG NBN technical support: 1300 997 271
• TPG customer service: 1300 993 011
• TPG email: [email protected]

TPG has a number of support channels for its NBN users. You can visit TPG’s support page for answers to frequently asked questions, or if you’d prefer to speak with someone, there are several contact numbers for a variety of inquiries.

The provider can also call you – to find this option, go to the bottom left hand corner of TPG’s NBN homepage and fill out your contact details. If you like to get your answers by direct message, TPG also has a live chat function on its site for a quick answer, or you can opt to email TPG on '[email protected]'.

TPG also maintains a community page , where TPG users can speak with each other and troubleshoot issues. There’s also a TPG mobile app for iOS and Android which allows you to manage your account and get support for your internet connection.

Most of TPG’s support is based in the Philippines, and it does not have support based in Australia. We’ve had some interaction with TPG’s support agents over email and live chat, and our personal experience has been positive.

TPG’s diverse range of customer support is commendable, but we’ve found ourselves dissatisfied with TPG’s online account management. Its user interface feels antiquated, and online account statements are difficult to understand. Similarly, while it’s nice that TPG offers a mobile app, it’s very limited in its usefulness, and has attracted low user ratings online.

As for customer satisfaction, TPG doesn’t have particularly great ratings on Product Review , while its rating on Trustpilot paints a more positive picture – in any case, we’d suggest taking these reviews with a grain of salt.

Optional extras and bundle deals

• Phone line included with modem
• Bundling mobile plan optional

Unlike Telstra and Optus, TPG isn’t big on optional extras, and you won’t find any added entertainment perks with its NBN plans.

You’ll have the option of using your own modem on TPG’s NBN plans, but if you’re in need of one, the modem TPG provides is Wi-Fi 6 capable and promises a straightforward setup. 

If you want a modem included in your plan, you’ll need to pay a AU$99.95 setup fee along with a AU$10 equipment delivery fee. The only way to avoid this cost is to bring your own modem.

If you do want a modem included in your plan, TPG will also give you a phone line – an inclusion which is growing rather rare among internet providers. You’ll need to select a ‘voice add-on’ at checkout, so if you have no plans to use it, choose ‘pay as you go’.

If a home phone is something you’d like to use though, TPG’s got three options for you: there’s Oz Talk (unlimited local calls, unlimited standard national calls and unlimited national calls to mobiles for AU$10p/m), Big Talk (unlimited local calls, unlimited standard national calls and 100 international minutes for AU$10p/m) and Extra Talk (unlimited local calls, unlimited standard national calls, unlimited national calls to mobiles and unlimited international calls to 15 countries for AU$20p/m).

TPG also gives you the option of adding a mobile plan into your NBN bill, and plans start at AU$10 a month for existing TPG customers. In this way, TPG is a good option for those wanting a one-stop-shop, but there are much better NBN bundles out there if you’re willing to shop around.

For example, Vodafone also offers a discount for those who bundle together more than one plan, with savings reaching up to 20% depending on how many services you have. Telstra and Optus also offer a wider range of optional extras and added entertainment perks (though their ongoing cost can be higher).

Additional fees

• Additional setup fees with included modem
• No cancellation fee if you leave TPG

As mentioned above, getting a modem included in your TPG NBN plan comes with a AU$99.95 setup fee and a AU$10 delivery charge, but these costs can be avoided by bringing your own hardware. Getting a TPG modem also gets you a phone line from the telco, but you’ll only incur a charge if you use it.

Since all of TPG’s plans now come with no lock-in contract, there’s no cancellation fee if you decide to leave the provider, though do note that TPG requires 30 days notice.

However, there are some payments you could be subject to in certain circumstances. If you’re activating an NBN service for the first time in a new development, for example, there’s a fee of AU$300 no matter what ISP you choose, and if you change or miss an appointment, you’ll need to pay an additional AU$109.

TPG NBN FAQ

Can i get tpg nbn.

TPG provides NBN plans across all available speeds, from minimal NBN 12 plans right up to ultra-fast NBN 1000 options. When it comes to the NBN 250 and NBN 1000 plans, these speed tiers are only available to those who have a fibre-to-the-premises (FTTP) or hybrid fibre coaxial (HFC) connection, as is the case across all providers who offer them.

Aside from NBN plans, TPG does also offer home wireless broadband and its own fibre-to-the-building (FTTB) tech, which is available in certain apartment complexes and is entirely different to the NBN. You can check if your apartment building has this fibre installed on TPG’s website .

How to check if TPG NBN is down

If you’re experiencing an TPG NBN outage, you’ll first want to figure out if it's just you, or if the internet is down for everyone in your area. We’d recommend visiting TPG’s service status page first, and if no issues have been reported there, you can check NBN Co’s website for wider network outages .

To do this, you’ll likely need to check using your phone, or another device with its own internet connection. If TPG’s own website is down, we’d recommend checking the independent site Down Detector . If you find you’re having connection issues that can’t be attributed to a known outage, call TPG’s NBN technical support on 1300 997 271.

For further help, we also have a dedicated guide to NBN outages .

• First reviewed February 2022

Jasmine Gearie was previously an Ecommerce Editor at TechRadar Australia, with a primary focus on helping readers find the best mobile and NBN plans. During her time with TechRadar, she also reported on important telco news in Australia, and helped track down tech deals to help readers save money.

Asus ROG Rapture GT-BE98: lightning-fast Wi-Fi 7 router with impressive features for hardcore gamers

Linksys Velop Pro 7: A high-speed Wi-Fi 7 router at a more competitive price

Aiffro K100 All-SSD NAS review

Most Popular

The Straits Times

• International
• Print Edition
• news with benefits
• SPH Rewards
• STClassifieds
• Berita Harian
• Hardwarezone
• Shin Min Daily News
• Tamil Murasu
• The Business Times
• The New Paper
• Lianhe Zaobao
• Advertise with us

TPG rolls out $10-for-50GB plan as it launches commercial services in Singapore

SINGAPORE - The Republic's fourth telco TPG Telecom launched commercial services on Tuesday (March 31), unveiling a SIM-only plan that at $10 monthly for 50GB of data is the cheapest in the market currently.

The plan comes with 300 local call minutes, 30 local SMS and from May, free 1GB roaming to selected countries.

TPG Singapore's acting chief executive Richard Tan said the plan is targeted at consumers such as parents buying a first SIM card for their children, users who use a second or third smartphone device, and foreign workers.

Further offerings can be expected in the second quarter of the year, he added, although he did not provide any details.

"What we want today is just to come out with a simple and easy to understand plan that provides the best value for customers," Mr Tan said.

"There will be more and more devices that require always-on connections, and that's where we see the opportunity for Singapore customers to try out our services for the additional devices they have."

The launch of its commercial plan means that consumers will no longer be able to sign-up for TPG's free-trial plan, which launched in December 2018 and has attracted more than 400,000 subscriptions.

For existing users, the trial plan will be allowed to run its course, after which they can choose to convert to the new $10 plan or not. All users will be able to port their mobile numbers over to the new plan.

Tests run by The Straits Times in January of the four telcos' networks revealed TPG's lack of 4G coverage in underground MRT tunnels and platforms.

TPG has until January 2022 to meet the Infocomm Media Development Authority (IMDA) service coverage standard for MRT tunnels.

Asked if any progress has been made in TPG's network coverage leading up to the commercial launch, Mr Tan said: "Coverage in the rail tunnels is progressing well and coming up system by system. We are definitely on track to meet IMDA's target by December 2021."

The build-up to a 2020 commercial launch for TPG started last October, when it reduced the duration of its free trial from 12 months to six months.

It also opened its first physical store in December in Orchard Central.

TPG, which won its 4G license here in December 2016, submitted a solo bid last month for at least one of four 5G licenses up for grabs.

Join ST's Telegram channel and get the latest breaking news delivered to you.

• TPG Telecom
• Mobile data

Read 3 articles and stand to win rewards

Spin the wheel now

Main menu Desktop

• Home Wireless Broadband
• 5G Home Broadband
• Moving Home
• nbn® Fibre Upgrade
• nbn® Price Beat
• nbn® Bundle
• TPG Fibre Bundle
• Mobile Plans

Customer Corner

• Post Office

How can we help?

Tpg nbn business bundles, fast & reliable internet for your business.

Fixed Internet Broadband is a key business communication tool, which is why we provide an NBN Business service that is fast and reliable to cater for your small business needs.

Take advantage of the most demanding applications over the Internet. We recommend our NBN50  plan which provides typical business hours speeds of 50Mbps from $79.99 per month.

Give us a call and speak to an NBN specialist from our Business Solutions Team to find the best solution for your business.

A Static IP is included with every TPG Business NBN plan so that you can host and remotely access your onsite content.

Our Unlimited NBN plans allow your team members to use as much upload and download data as they need such as download file sharing and backup to cloud services.

Packed with the latest Wi-Fi 6 technology for great Wi-Fi.

Increase your business productivity with faster download times, research and browsing.

Use your NBN connection for video conference meetings and presentations using applications such as Zoom and Skype.

Follow global trends by taking advantage of cloud based applications such as Salesforce, Shopify and Microsoft Office 365.

CHECK NBN AVAILABILITY AT YOUR BUSINESS

The address you have entered is incomplete or invalid. please try again or leave your details and we will contact you to verify your address, high speed nbn is available at your address, high-speed nbn is unavailable at your address, however, you can still get a great-value tpg nbn plan., congratulations, {* productinfo.nbn.name *} fixed wireless pre-order is available at your address, tpg services are not yet available in your area, 0"> alternatively {* productinfo[alttech].name *} key && key == alttechs.length - 2">, and available in your area.

Join our NBN wait list

This product is not available at your address

The good news is HOME WIRELESS BROADBAND is 5G HOME BROADBAND is HOME WIRELESS BROADBAND & 5G HOME BROADBAND are available at your address

{* productInfo.FTTB.name *} {* productInfo.FTTH.name *} is available at your address

5g home broadband , home wireless broadband and nbn are available at your address, {* productinfo.fwa_5g.name *} is available at your address, home wireless broadband is available at your address, 0"> alternatively {* productinfo[alttech].name *} key && key == alttechs.length - 2">, and also available in your area, {* productinfo.nbn.name *} is not available at your address, 0"> the good news is {* productinfo[alttech].name *} key && key == alttechs.length - 2">, and available in your area, {* productinfo.fttb.name *} is available at your address, {* productinfo.ftth.name *} is available at your address, {* productinfo.fttb.name *} is not available at your address, {* productinfo.ftth.name *} is not available at your address.

We can provide you with the following options:

0"> {* productInfo[altTech].name *} key && key !== altTechs.length - 2">, and available in your area

We are currently unable to verify the address {* sq.formed_fulladdress *}. Please call 1300 720 016

Redirecting you to FIBRE TO THE BUILDING...

The address you have entered is incomplete or invalid.

Try again Ensure all details are correct or check and alternate address

Let Us Contact You Leave your details and we will contact you to verify your address

Please complete all relevant fields. *Indicates required fields

HIGH-SPEED NBN IS AVAILABLE AT YOUR ADDRESS

You can get TPG NBN Home Superfast or Ultrafast at your address

You can get TPG NBN Home Superfast at your address

View NBN plans

CONGRATULATIONS!

We can provide you with a NBN Fixed Wireless plan

Choose Your Plan

Let Us Contact You

View Home Wireless Broadband plans

View 5G Home Broadband plans

We can provide you with a TPG {* productInfo.FTTB.name *} {* productInfo.FTTH.name *} plan

NBN is available at your address

Or get 1 month free on our great value NBN alternative s

We can provide you with a 5G Home Broadband plan

We can provide you with a Home Wireless Broadband plan

NBN Fixed Wireless is available at your address

Pre-order {* productInfo.nbn.name *} now and we will connect your home as soon as possible

Your home's estimated {* productInfo.nbn.name *}™ connection date is {* sq.NBN.readyForService *} (subject to change). We will connect you when NBN arrives.

Or try our great value {* productInfo.nbn.name *} alternatives 0">s

{* productInfo[altTech].name *} {* productInfo[altTech].nbnAltText *}

Fibre to the Building (FTTB)

is available at your address

Select a plan

You can also get connected with 1">these this great value product 1">s

You can get connected with the following product 1">s :

{* productInfo[altTech].name *}

TPG services 0">NBN services are not yet available in your area

Join our NBN waitlist TPG will contact you when your home becomes ready.

CONSIDER OUR BIZPHONE ADD-ON

For an extra fee to complement your NBN broadband service you should consider our BizPhone product which is an effective voice solution packed with features designed for small business use.

Find out more about BizPhone

Starting at $29.95 per month get BizPhone Unlimited calls to local, standard national and AU Mobile numbers, there is no need to worry about call charges.

With BizPhone add handsets and features as your business grows.

TPG BizPhone app turns your mobile phone, tablet or PC into an extension of your work desk so your phone system can work wherever you do , even when you are travelling .

2nd Largest NBN Provider

Our commitment to providing amazing value with excellence in customer service has made our group grow to become the 2nd largest NBN provider in Australia with over 1.2 million NBN customers.

Sign up  today to experience NBN the way it's supposed to be.

SPEAK TO OUR BUSINESS SOLUTIONS TEAM OR BROWSE OUR PLANS

Home » Internet

TPG NBN internet plans: everything you need to know

Your one-stop spot for all of the essential need-to-know info about TPG NBN in terms of plans, pricing and modems.

Back in the ADSL2+ heyday, TPG quickly found a name for itself as a no-nonsense provider with competitive pricing and unlimited-data plans. Fast-forward to NBN-dominant times and TPG still tends to favour unlimited-data plans and competitive pricing.

In their cheapest form, you get NBN internet via a BYO option. If you don’t mind spending more, you can also nab a PAYG phone service and NBN-compatible modem. Let’s take a closer look at what the current crop of TPG NBN plans has to offer.

TPG NBN plans

TPG is a rare NBN provider that sells plans on all NBN speed tiers, meaning you can sign up for bare-bolts internet on an NBN 12 plan or go all out (if you’re in an FTTP or HFC home) with NBN 1000.

TPG NBN 12 plans

Let’s start with TPG’s NBN 12 plan first, which is really only meant for homes with the most basic internet needs. While these are the most affordable TPG wifi plans on the menu, they're unlikely satisfy the demands of most modern consumers. If you're confident you can get by on one a TPG NBN 12 plan, you can find the all details in the widget below:

TPG NBN 25 plans

NBN 25 is what we consider to be the true entry-level broadband speed tier, which is an affordable way for a couple of users to enjoy most of the activities the internet has to offer at okay speeds. You can see TPG’s cheapest NBN 25 plan below.

TPG NBN 50 plans

NBN 50 is the most popular speed tier in Australia with good reason: it offers a solid mix of speed and versatility without being overly expensive. As far as TPG internet plans go, it's the goldilocks option. Check out TPG’s NBN 50 plan below.

TPG NBN 100 plans

Most metro homes in Australia can sign up for an NBN 100 plan, which offer download speeds up to twice as fast as NBN 50. Because of this, NBN 100 plans are meant for homes with five or more people who likely love to simultaneously stream , game online and download files. This makes it an ideal TPG wifi plan to consider for larger families. Check out TPG’s NBN 100 plan below.

TPG NBN 250 plans

NBN 250 plans are for streaming-heavy, gamer-centric homes or abodes with lots of people who don’t like to compromise on bandwidth when it comes to sharing their ’net. Granted, NBN 250 plans aren't available in everywhere. You'll need to do some research first to see if the high-speed service is available in your area. If it is, then be sure to give the TPG NBN 250 plans below a look:

TPG NBN 1000 plans

The other speed tier available in Australia is also the fastest: NBN 1000. As with NBN 250, these plans are only available to FTTP and select HFC homes. However, the blisteringly fast download speeds they offer are ideal for homes with many inhabitants who all have big bandwidth needs. Check out TPG’s NBN 1000 plan below.

TPG NBN Fixed Wireless

For those in rural and regional areas, TPG also sells NBN Fixed Wireless plans on the NBN 25 speed tier. You can find these plans via the widget below.

TPG business NBN plans review

TPG business NBN plans are only offered on a few key speed tiers but they do include some extras worth considering.

TPG 5G Home Internet

In addition to the above NBN internet plans, TPG also offers a number of home wireless broadband alternatives like 5G Home Internet . Check out the widget below for a round-up of popular TPG NBN alternatives .

TPG Internet Speeds

TPG NBN speeds range from great to decent the higher up the speed tiers you climb. All told, there are six options to choose from:

• NBN12 (Basic I) plans offer download speeds of up to 12Mbps
• NBN25 (Basic II) plans offer download speeds of up to 25Mbps
• NBN50 (Standard) plans offer download speeds of up to 50Mbps
• NBN100 (Fast) plans offer download speeds of up to 100Mbps
• NBN250 (Superfast) plans offer download speeds of up 250Mbps
• NBN1000 (Ultrafast) plans offer download speeds of up to 1000Mbps

NBN providers like TPG tend to advertise the maximum or typical speeds that a given plan could deliver rather than make more specific promises, as the performance of any individual connection can vary widely. For a better sense of how consistent TPG NBN plans are relative to the competition, it's worth looking at reports that compare the provider against alternatives and its own benchmarks.

According to the most recent NBN speed rankings and performance data published by the ACCC , TPG internet plans tended to deliver 97% of maximum plan download speeds during peak usage and 81.4% of maximum upload speeds during the same period.

TPG Internet Bundles

TPG doesn't offer any sort of savings for those who opt to keep both their mobile and internet plan under the same roof, but they do let you bundle a home phone connection with select NBN plans . Check out the widget below for a list of TPG wifi plans that can be bundled with a phone line.

TPG NBN modems

You can BYO modem with the cheapest TPG NBN plans but you can also opt for a preconfigured TPG NBN modem , which will be one of these three options:

• TP-Link VR1600v
• Huawei HG659
• Huawei HG658

Handily, TPG provides configuration guides for the following NBN-compatible modems:

• Netcomm NF4V
• Netgear Nighthawk D7000
• Netgear Nighthawk D7800
• D-Link DSL-4320L
• D-Link DSL-3900
• D-Link DSL-2878
• D-Link DSL-G225
• TP-Link Archer VR900
• Fritz! Box 7390
• Fritz! Box 7490

TPG NBN modem setup guides

Tp-link vr1600v setup.

Follow these steps to get online with the TP-Link VR1600v, but also note that not all of these steps may be required as the device should arrive pre-configured:

• Connect the TP-Link VR1600v to a power outlet.
• FTTN and FTTB users should connect a telephone cable to the DSL port and then the other end to the NBN wall socket.
• FTTP, FTTC, HFC and Fixed Wireless users should connect an Ethernet cable to the blue WAN port on the TP-Link VR1600v and the other end to the UNI-D port on the NBN connection box.
• Optionally, connect a telephone handset to the Phone1 port on the TP-Link VR1600v.
• TPG recommends connecting a computer to the TP-Link VR1600v via Ethernet cable for configuration. Alternatively, use the provided WiFi details (on the sticker underneath the TP-Link VR1600v) to connect a device wirelessly.
• Open a web browser and input http://192.168.1.1 into the address bar to connect to the TP-Link VR1600v configuration screen. Use ‘admin’ for both username and password.
• FTTN and FTTB users should click on the ‘Advanced’ tab, then select ‘Network’ and then ‘DSL’. Click the ‘Edit’ button next to the ‘pppoe_ptm_2_0_d’ entry. Now enter your provided TPG username and password details, then click ‘Save’. Click back on the ‘Basic’ tab.
• Optionally, click on the ‘Wireless’ tab if you’d like to change your WiFi network name (SSID) and password. Save any changes.
• Connect the devices in your home via Ethernet or WiFi to get online.

You can find a complete TP-Link VR1600v guide here (in PDF form).

Huawei HG659 and Huawei HG658 setup

Follow these steps to get online with the Huawei HG659 and Huawei HG658, but not all of these steps may be required as the device should arrive pre-configured:

• Connect the Huawei modem-router to a power outlet.
• FTTP, FTTC, HFC and Fixed Wireless users should connect an Ethernet cable to the blue WAN port on the Huawei modem-router and the other end to the UNI-D port on the NBN connection box.
• Optionally, connect a telephone handset to the Phone1 port on the Huawei modem-router.
• TPG recommends connecting a computer to the Huawei modem-router via Ethernet cable for configuration. Alternatively, use the provided WiFi details (on the sticker underneath the Huawei modem-router) to connect a device wirelessly.
• Open a web browser and input http://192.168.1.1 into the address bar to connect to the Huawei modem-router configuration screen. Use ‘admin’ for both username and password.
• Click ‘Start Wizard’ on the next screen then enter your TPG username and password. Click ‘Next’ to continue.
• Optionally, change your WiFi network name (SSID) and password. Save any changes.

TPG NBN connection types

NBN plans from TPG are available in metro with fixed-line NBN as well as rural and regional areas via Fixed Wireless NBN . Here’s a quick look at the NBN technologies that TPG sells plans for:

• Fibre-to-the-Premises (FTTP)
• Hybrid Fibre Coaxial (HFC)
• Fibre-to-the-Building (FTTB)
• Fibre-to-the-Curb (FTTC)
• Fibre-to-the-Node (FTTN)
• Fixed Wireless

Those living in metro areas with homes connected to the NBN via fixed-line technologies can sign up for all NBN plans up to NBN 100 . Only homes serviced by FTTP and HFC can sign up for TPG’s NBN 250 and NBN 1000 plans . While Fixed Wireless NBN plans are available from other providers in NBN 12, NBN 25 and NBN 50 speed tiers, TPG only sells plans for the NBN 25 option.

TPG NBN plan alternatives

If TPG doesn't have the speeds you're looking for, another provider might. Check out the widget below for a round-up of popular NBN plans ranked by typical speeds.

• TPG vs iiNet: NBN plans compared

TPG NBN FAQs

There is no single best plan for the NBN, because the needs, means and options available to any consumer are going to vary based on a number of factors.

However, Reviews.org does regularly round up and rank the best NBN plans based on their value, speed and other criteria. If you're looking to change your provider to one that offers better value or service, it might be worth starting your search with our shortlist. Even if none of our recommended NBN plans end up being the right fit, it should still give you a good sense of what the market looks like.

If you're having trouble connecting to the WiFi router that came with your TPG NBN plan, there are a number of common troubleshooting steps to try.

If you've already attempted obvious fixes like making sure there are no loose cables, it may be worth connecting your modem-router or TPG WiFi gateway to a computer using an standard ethernet cable. Once you've done this, you should be good to open up a web browser and connect directly to the device.

Regardless of whether you're using the TP-Link VR16000v, Huawei HG659 or Huawei HG658, all you need to do is type http://192.168.1.1 into the URL bar and hit enter.

This should take you to a login screen. By default, both the password and username for accessing this interface should be set to 'admin' so logging in should be a breeze. Once you're into the control panel for your TPG WiFi router, you should be able change the network name and password of your WiFi network and access additional information about the status of your connectivity.

While TPG's mobile services rely on a mix of its own infrastructure and that of other providers, the company's NBN plans are built on the same foundation as that of other NBN providers.

This is not to say there are no differences between internet providers, however. Compare any TPG NBN plan against another and you'll find plenty that separates the two in the terms, pricing, quality of service and perks involved.

Related Articles

Our Methodology

Follow Reviews.org

NBN & Internet

Entertainment

Compare NBN Plans

Best NBN Plans

Best Mobile Plans

Best Smartphones

Best Streaming Services

Best VPN Services

Pocket WiFi Devices

ALDI Mobile

Felix Mobile

Prime Video 

Privacy Policy   Terms of Use  

Disclaimer: The information featured in this article is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. This is not a guarantee. All information is subject to change. Pricing will vary based on various factors, including, but not limited to, the customer’s location, package chosen, added features and equipment, the purchaser’s credit score, etc. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase. Each individual's unique needs should be considered when deciding on chosen products.

All content © 2024 Reviews.org. All rights reserved.

• Internet Brands

TPG Internet Review: Compare internet plans and prices

TPG has grown rapidly over the past few years to become one of the most popular internet providers in Australia. With a good range of cheap, simple plans, TPG has grown a loyal customer base and over the years has expanded greatly, including the purchase of iiNet . This acquisition made TPG the second largest ISP in the country by market share – behind Telstra of course. More recently, and after a battle in the Federal Court, it has also merged with telco giant Vodafone , making TPG a powerhouse in both the internet and mobile space. So, what does TPG offer that makes it so popular when it comes to internet plans, and how does it stack up against the competition?

TPG, like many internet providers, has ditched many of the broadband plans previously on offer, like ADSL2+. Now, if you’re looking at TPG internet plans, you’ll have a choice of TPG NBN plans and its own ‘Fibre to the Building’ offering. In this internet review, we’ll look at what TPG has to offer for its internet services, specifically NBN, and to see how TPG’s internet plans stack up compared to other internet service providers, to help you find the best deal.

What does TPG internet offer?

TPG NBN Coverage

TPG’s National Broadband Network coverage is subject to that of the wider network throughout Australia. The fibre component of the network covers 93% of Australians, with the remaining 7% covered via a fixed wireless or satellite connection.

As it stands, fibre coverage extends to capital cities as well as major regional hubs. The TPG website has an address checker so you can see what’s available at your place.

TPG NBN Features & Bonuses

As seen above, TPG is a full-service provider, offering more than just a cheap price and unlimited data.

• Modems: Modems are available across all plans, or you can BYO device. If you do opt for an included modem on a no-contract plan, you’ll pay a set up and delivery fee.
• Call Packs: TPG has a variety of call packs to choose from, including ones with calls to overseas destinations.
• Bundle Discounts: Combine TPG NBN  with a selected TPG mobile plan, and save per month on your mobile bill.

On top of this, TPG offers top-speed NBN, unlimited data and no setup fees or lock-in contracts. TPG has also been known to include months of free TPG mobile plans with its internet plans, so keep an eye out to see if there are any deals on offer.

TPG Internet Plans

Whether you’re a homeowner, renter, single, a couple, a sharehouse or a family, TPG likely has you covered with NBN and fibre plans on offer. Most of TPG’s home broadband plans come on month-to-month contracts, and with data ranging from 10GB all the way up to unlimited data , you’ll most likely find a plan that suits your household’s needs.

TPG NBN Plans

TPG offers no-contract NBN plans, with an optional modem and setup fee. However, you can also BYO modem if you’d like to avoid all upfront costs.

Every TPG NBN plan comes with $0 pay-as-you-go calls. Customers may also be eligible for a discount on selected TPG mobile plans when bundling with TPG NBN.

TPG Fibre to the Building Plans

Apart from NBN, TPG offers its own Fibre to the Building (FTTB) plans. These plans use TPG’s own fibre network, which is mostly available in apartment complexes where TPG has built the network infrastructure. If you’re an existing TPG internet customer and you’re interested in TPG’s FTTB service, you can give them a call to discuss options.

TPG’s FTTB plans are available with your choice of internet speed — Standard (up to 12Mbps download speed) or Superfast (up to 90Mbps typical evening download speed). Then choose between the 18 month or month-to-month option, but keep in mind that there is a setup fee if you choose the month-to-month plan, but this fee is waived on the 18-month contract. A WiFi modem is also included on all plans, but with a delivery fee.

TPG Home Wireless Broadband

If you don’t have reliable NBN access, TPG also offers an unlimited data home wireless broadband plan, which provides coverage on the Vodafone mobile network. This plan offers speeds of up to 20Mbps and is suitable for up to three devices at once. This plan includes a WiFi modem and no lock-in contract.

TPG Wireless Broadband Plans

The following table shows a selection of published TPG home wireless broadband plans on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest. This is a selection of products with links to a referral partner.

TPG 5G Home Broadband

If you’re in an area with Vodafone 5G network coverage, you may be eligible for TPG’s unlimited data 5G home internet plans. TPG offers two 5G plans: one with up to 50Mbps speeds and another with up to 100Mbps speeds. Both plans include a modem, plus no lock-in contract.

TPG 5G Home Internet Plans

The following table shows a selection of published TPG 5G home broadband plans on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest. This is a selection of products with links to a referral partner.

TPG Customer Service & Support

Experiencing a TPG  NBN outage ? Or perhaps you have a question about your internet plan? TPG has several different support numbers to contact, depending on what your issue is. For technical support for internet and home phone, the operating hours are 8am to midnight on weekdays, 9am to 9pm on weekends and the same for any public holidays.

• General TPG customer support: 13 14 23
• TPG NBN technical support: 1300 997 271
• TPG FTTB technical support: 1300 997 274

There is also the TPG Mobile app that lets you manage your account and access customer support. The website also has a range of help topics and community support.

How does TPG compare to other internet providers?

With a strong focus on value for money, TPG’s plans have historically fared well against the competition – especially the big boys like Telstra and Optus. However, a range of smaller providers across all broadband sectors are giving TPG a run for its money. Overall, TPG compares well to the following leading providers:

However, there’s a lot more to broadband than a cheap price; often, setup fees, modem costs, lengthy contracts and more can make or break a plan. It’s worth considering if these are included in your plan and what plan is right for you.

Is TPG worth the money?

TPG is generally quite popular with customers and is a safe bet for many newcomers wanting fairly solid value. However, with a little digging you can find smaller providers offering more data in a lot of cases for the same price, or cheaper. While you can get some low-cost options with TPG, you’ll have to sacrifice data inclusions and NBN speeds to pick up one of these cheap NBN plans . Other providers might offer cheap plans with unlimited data as standard, so it’s definitely worth comparing value for money.

With its focus on winning customers through low prices and easy to understand plans, TPG has worked wonders for many years, and will no doubt continue to do so in the future. Its wide range of internet plans and support of both ADSL and NBN fibre technologies means TPG really does have something for everyone. TPG is a safe choice. However, you could potentially find better deals with a bit of hunting around.

Other articles worth reading

• The Cheapest NBN Plans
• NBN Speed Tiers Explained
• Checking If Your Router is NBN-Ready

About the author of this page

This page was written and is regularly updated by Canstar Blue’s Senior Telco Specialist, Emma Bradstock. An expert in all things phone, internet, gaming and streaming, Emma helps to make complicated subjects easier for readers to understand, as well as covering the latest news and reviews across the telco industry. She’s passionate about helping consumers make better-informed telco choices and highlighting the next best deals.

Australia’s Top NBN Plans

What do customers think about TPG NBN plans?

In 2022, Australians gave TPG 4 out of 5 stars for Overall Customer Satisfaction in NBN plans.

In 2015, TPG was recognised as the second largest internet service provider in Australia. You may remember the television ads, but what more do you need to know about TPG?

TPG dates back to 1986, where it was better known as Total Peripherals Group.  In 2008, a merger between this group and SP Telemedia saw the beginning of the TPG brand as we know it today. It’s an ASX listed company, meaning it’s owned by various shareholders around the world. TPG currently has an impressive profile of subsidiaries, with some of the most notable being iiNet, Internode and AAPT.

TPG Services

So, what can you sign up to with TPG? Here’s the list:

• Fibre to the Building Plans
• ADSL2+ with Home Phone
• Standalone ADSL2
• T4G Mobile Plans
• Internet and mobile bundles

More TPG Services

TPG: Recent Key Dates

2010 | TPG acquires PIPE Networks.

2011 | TPG acquires IntraPower.

2014 | TPG acquires AAPT.

2015 | TPG acquires iiNet.

2011 | TPG introduces mobile broadband plans.

2014 | TPG release a range of six NBN internet and Home Phone Bundle plans.

NBN Speed Test

Best mobile phone plans for kids, victorian default offer (vdo) explained, electricity prices compared, best-rated gas suppliers sa, compare 40gb mobile data plans.

**Max. Data/Billing Period

The amount of data the provider has advertised for the billing period of their plan.

Billing periods usually range from 28 to 31 days, but can vary - contact the provider for the billing period costs and inclusions.

Actual product inclusions can be found on the provider’s website.

^^Advertised Cost/Billing Period

The advertised cost the provider has advertised for the billing period of the plan.

• The search results do not include all providers or products, and may not compare all features relevant to you.
• Advertised data (per billing, and monthly cost as shown in the table may not be the same as the amounts per billing period). Contact Provider for the billing period costs and inclusions.
• Some plans may apply additional charges where you exceed usage limits. Check the product provider's plan information.
• Products displayed by our referral partner will be the closest available match to your search inputs. If no reasonable match is available, no results will be displayed.
• Proof of identity may be required
• Canstar Blue’s  Terms and Conditions  and  Privacy Policy  apply.

Unlimited Data

• Some providers may cap the provision of unlimited data at maximum speed. Once this cap is reached the provider will then revert you to a slower speed. See providers website for more details.

Referral Partners

By clicking on a brand, ' go to site ', ' shop online ', ' get quotes now ', or ' see offer ' button, you will leave Canstar Blue and be taken to our referral partner to compare. Canstar Blue may be paid for this referral. You agree that Canstar Blue’s terms and conditions  apply to this referral.

Canstar Blue may earn a fee for referrals from its website tables, and from sponsorship of certain products. Fees payable by product providers for referrals and sponsorship may vary between providers, website position, and revenue model. Sponsorship fees may be higher than referral fees. Sponsored products are clearly disclosed as such on website pages. They may appear in a number of areas of the website such as in comparison tables, on hub pages and in articles. Sponsored products may be displayed in a fixed position in a table, regardless of the product's rating, price or other attributes. The table position of a Sponsored product does not indicate any ranking or rating by Canstar. The table position of a Sponsored product does not change when a consumer changes the sort order of the table.  For more information please see  How Are We Funded .

TPG NBN review

Does australia’s second-largest telco deserve your custom.

Tom's Guide Verdict

TPG appears to be a good NBN provider, delivering consistently reliable speeds and offering plans that present pretty good value. They're not the cheapest NBN plans around, but they are in line with the national average. Customer support does appear to have taken a downturn recently, but as with any real world customer account, reviews do need to be taken with a pinch of salt.

FTTB plans present good value and speed

Reliable speeds across other NBN plans

Customer service is questionable

No entertainment bundle options

Why you can trust Tom's Guide Our writers and editors spend hours analyzing and reviewing products, services, and apps to help find what's best for you. Find out more about how we test, analyze, and rate.

Noteworthy TPG deals

Reliability, extra features, cancellation and hidden costs.

TPG, or TPG Telecom Limited, to give it its full name, is Australia’s second-largest telecommunications provider, following its merger with Vodafone that was completed in 2020. TPG is now home to a number of household names, including TPG (obviously), Vodafone, iiNet and Internode. While these brands all offer similar services, they are still separate entities, so for the purposes of this review, we’re going to focus solely on the NBN services provided by TPG itself. 

As previously mentioned, TPG is Australia’s second-largest telco based on the number of active services, with just over 1.95 million users, representing a 22.4% market share, according to the most recent data published by the Australian Competition and Consumer Commission (ACCC). However, this figure does include active services across all its brands, including Vodafone, iiNet and Internode. We haven’t been able to track down a figure for just active TPG services, but considering Optus sits in third place with around 1.14 million services, we can make a logical assumption and say that TPG alone will have similar or fewer services. 

The internet service provider (ISP) advertises itself as offering “great value internet,” although when comparing its monthly pricing against the competition, it does sit towards the higher end of the budget spectrum. We’ll be investigating if this higher cost yields a better class of service later in this review. 

We’ll also aim to determine if TPG, as one of the big three telcos alongside Telstra and Optus, is the one to go for if you want to sign with a household name. 

• NBN 50: $74.99p/m
• NBN 100: save AU$10p/m for 6 months (then AU$89.99p/m)
• NBN 1000: save AU$20p/m for 6 months (then AU$134.95p/m)

TPG supports all the NBN speed tiers , from Basic I (NBN 12) all the way through to Ultrafast (NBN 1000) and for plans NBN 12 to NBN 50, TPG advertises the maximum typical evening speed . On the NBN 100 and NBN 250 plans, TPG’s typical evening speed figures are 10Mbps and 40Mbps below the maximum, which is pretty competitive in the current NBN landscape. 

It’s also pleasing to see TPG advertise a typical evening speed figure on its NBN 1000 plan of 450Mbps. Not all NBN providers in Australia quote a typical evening speed figure on this speed tier, as they have yet to obtain enough consumer data to formulate one. But, while TPG does advertise a figure, 450Mbps is among the slowest of currently advertised speeds. Telstra, Optus, Aussie Broadband and Origin, for example, all quote speeds of 600Mbps to 700Mbps. 

TPG’s NBN plans, including regular pricing and typical evening speeds (correct at time of writing) are as follows: 

• NBN 12: AU$64.99p/m (Typical evening speed 12Mbps)
• NBN 25: AU$69.99p/m (Typical evening speed 25Mbps)
• NBN 50: AU$74.99p/m (Typical evening speed 50Mbps)
• NBN 100: AU$89.99p/m (Typical evening speed 90Mbps)
• NBN 250: AU$124.99p/m (Typical evening speed 210Mbps)
• NBN 1000: AU$144.99p/m (Typical evening speed 450Mbps)

TPG offers a separate set of plans exclusively for customers who can connect via fibre-to-the-building (FTTB). These plans are facilitated by TPG’s own private infrastructure network, which was first proposed in 2013. This private network, which operates separately from the NBN, is available in select apartment buildings in Sydney, Melbourne, Brisbane, Adelaide and Perth. 

If you can connect to TPG’s FTTB service — you can only find out by checking your address on the TPG website , as opposed to NBN plan comparison sites such as WhistleOut — then there may also be the possibility of being able to connect to the NBN via another delivery method. 

TPG offers just one speed tier, NBN 100, on its FTTB plans (with typical evening speeds advertised as 90Mbps) but within this, there are three bundles to choose from, each with a varying amount of phone calls included. 

This writer recently connected to a TPG FTTB plan in an apartment building in Sydney and so far, has regularly been achieving speeds of 110Mbps, even during the peak period of 7pm — 11pm. He could have also connected to the NBN via hybrid fibre coaxial, but installation issues with strata put a halt on this. 

As we’ve just covered, TPG offers plans across NBN speed tiers, including NBN 12. While you may think that not many people will want to connect to the slowest speed tier, according to the most recent market share data published by the ACCC, there are still well over 700,000 active connections. The total number of active connections on NBN 12 has been steadily decreasing since December 2020, but there is still clearly a market for it, so for TPG to offer its services is a positive.

TPG also offers services on the Ultrafast and Superfast tiers, and provides more contextual information in its NBN key facts sheet. It does say that maximum download speeds on both the NBN 250 and NBN 1000 tiers are indeed, 250Mbps and 1,000Mbps respectively. This is another positive mark against TPG, as some other telcos have changed the naming of the Superfast tier to NBN 500, with a theoretical maximum download speed of 500Mbps. We’ve previously speculated that this name change is to make advertised typical evening speeds of around 400Mbps look more attractive. 

TPG does also indicate that the maximum download speed you’re capable of achieving on the NBN 1000 plan is dependent on the connection type you have. In the key facts sheet, the telco says that if you’re connected via hybrid fibre coaxial (HFC) then you can only achieve a maximum download speed of 500Mbps. If you’re connected via fibre-to-the-premises (FTTP) however, then your maximum is 990Mbps. 

Are advertised speeds on any TPG plan achievable, though? According to the most recent data published by the ACCC, the answer is maybe. In the Measuring Broadband Australia report published in April 2023, TPG was found to deliver 98.3% of plan speeds during all hours and 97% during the busy hours of 7pm — 11pm.

While these figures aren’t quite 100%, when you compare them to the 10 other NBN providers monitored during the same period, they’re actually quite competitive. Only four providers achieve 100% or more during all hours, and three recorded percentages lower than TPG.

Overall, we’re happy with TPG’s performance when it comes to NBN plan speeds.

It’s fair to say that if you’re looking for the cheapest NBN plans around, then you’re not going to be interested in joining TPG. While the telco certainly isn’t the most expensive NBN provider, there are multiple telcos that are more affordable and, on paper at least, offer a similar (or even better) service. 

Tangerine for example, is one of the most affordable NBN providers in the country, with all of its NBN plans coming in well below the monthly average. And, while there isn’t any official ACCC data to determine if it delivers advertised speeds, real world customer feedback for the service is largely positive. 

Exetel is another to offer some of the most competitively-priced NBN plans. It too has been found to regularly deliver a reliable service and it also has a feature called Speed Boost Days, that allows you to temporarily boost the download speed of your service to the next available tier for free, five times a month. We feel this feature in particular provides great extra value. 

It is pleasing to see introductory discounts on NBN 100 plans and higher, and we do also like the fixed-rate cost of NBN 12 — NBN 50 plans, as this removes the potential for any nasty surprises, if you were to forget when your six-month introductory offer was ending. 

To provide some greater transparency and context in regards to how TPG’s NBN plans cost compared to other NBN providers, we’ve worked out the average monthly cost (following any introductory discounts) of all NBN plans available through WhistleOut at the time of writing. We’ve not included NBN 12 plans in this comparison. 

• NBN 25: Average monthly cost — AU$66.68. TPG monthly cost: AU$69.99
• NBN 50: Average monthly cost — AU$75.74. TPG monthly cost: AU$74.99
• NBN 100: Average monthly cost — AU$91.51. TPG monthly cost: AU$89.99
• NBN 250: Average monthly cost — AU$118.68. TPG monthly cost: AU$124.99
• NBN 1000: Average monthly cost — AU$144.38. TPG monthly cost: AU$144.99

As you can see from the information above, TPG’s NBN plans tend to hover around the monthly average and in some cases, such as with NBN 100, it’s actually cheaper. The two plans that appear to offer the least value are NBN 25 and NBN 250, but considering we’d expect the majority of customers to want to sign up for an NBN 50 or NBN 100 plan, we don’t necessarily see this as a negative. 

Interestingly, the same plans on TPG’s subsidiary services iiNet and Internode are more expensive. 

As with the majority of other NBN providers, TPG gives you the option of purchasing a preconfigured modem to use with its NBN service. This costs AU$109.95, which includes a AU$10 delivery fee. This is one of the more affordable options compared to other providers, although some — such as Vodafone and Optus — offer theirs on a payment plan, which you only need to pay if you cancel your service before a specified period of time has elapsed. 

You do also have the option of using your own modem and TPG does offer an AU$100 rebate, but only if you buy the modem within 30 days before or after applying for a TPG NBN plan. This means if you’ve been holding onto a modem for a couple of years, you won’t be eligible for the modem rebate, as you need to provide proof of purchase. 

To determine the reliability of an NBN provider, we can look at official information relating to NBN outages published by the ACCC, as well as real-world accounts from customers on forums such as Whirlpool and review sites including Product Review and Trustpilot . 

On both review sites, TPG doesn’t score particularly highly, although reviews on Trustpilot are a mixture of both NBN and mobile services, which are consolidated to give an overall star rating. On Product Review, the majority of reviews relate to customer service and individual cases of customers trying to cancel their plans. 

Conversely, there are also five star reviews for customer service, technical support and the speed of service, so it’s always best to take these reviews with a pinch of salt. 

As for Whirlpool, we’re a little surprised to find only a small number of forum threads posted relating to download speeds. These threads appear to reflect individual cases of customers questioning subjects such as what speed they should be getting and intermittent latency spikes. 

We have found a dedicated thread for TPG’s FTTB service and customers posting there have been mentioning a speed boost they’ve noticed on their service, which has seen it increase to around 110Mbps download (this is likely why this writer is experiencing similar speeds). There is also mention of TPG’s FTTB plan once costing AU$59.99p/m and not the current AU$89.99p/m (if only he’d signed up sooner). 

Overall, it seems customers on the FTTB plan are satisfied with the service they receive. 

As for official ACCC data relating to outages, it isn’t all sunshine and rainbows for TPG. The Australian consumer watchdog determines the average number of outages per day, along with the average duration. In the case of TPG, it experienced 0.4 outages per day on average. Only Launtel scored higher with 0.53. All other NBN providers monitored reported fewer outages, with iiNet and Optus coming joint first with 0.19.

Of TPG’s 0.4 average daily outages, 18.1% lasted 30-60 seconds, 27.7% lasted 1-3 minutes, 37.9% lasted 3-10 minutes and 16.4% lasted 10 minutes or more. This data indicates that should you experience an outage, it should at least be rectified relatively quickly.

There are actually some customer accounts of their internet going down, but being reconnected so quickly that they never realised there was an issue in the first place.

TPG doesn’t impose any data caps on any of its NBN plans.

A key factor in one’s decision as to which NBN provider to sign with is how it performs when gaming online, especially when you consider a good majority of gaming servers are located overseas. TPG doesn’t make any bold claims about gaming on its service, not even in the Key Facts Sheet. We’ve previously seen some other NBN providers mention which tiers are best for certain scenarios, such as streaming 4K Ultra HD content, having multiple users connected at once and indeed, online gaming. In TPG’s table, there’s no mention of the latter. 

It is worth mentioning that the download speed of an NBN plan is unlikely to have any effect on online gaming performance anyway, as has been pointed out recently by the ACCC itself . 

A key measure of an NBN provider’s online gaming prowess is latency and the ACCC recently determined that NSW and the ACT returned the best — or should we say, lowest — latency times in Australia. This doesn’t necessarily mean your NBN provider — TPG in this instance — will perform well in these states, but the data does prove that download speed has little to no effect. 

We haven’t been able to find too much information from TPG customers relating to how well their service performs, but official ACCC data published in April 2023 found latency on TPG’s network was 10.3ms across all hours and 11ms during the busy hours. Superloop , Launtel and Exetel all performed better, and Aussie Broadband just pipped TPG, despite being one of the sole telcos to advertise itself as being a great option for gamers. 

While some telcos may offer slightly better network optimisation and routing to overseas servers, where you live in Australia is going to have a big impact on the latency speed of your NBN connection. Our advice if you’re looking to sign up for a TPG NBN plan is to go ahead and do so, try it for a month and cancel it if you feel it doesn’t live up to expectations. 

TPG NBN plans work on a no lock-in contract basis, so you will be free to leave whenever you wish. 

As we alluded to earlier when referencing the FTTB plan, TPG also offers a phone line service which can be added on to any NBN plan. There are four tiers to choose from, starting with a pay as you go option. The three remaining tiers: Oz Talk, Big Talk and Extra Talk, all offer unlimited local and standard national calls. Oz Talk and Extra Talk include unlimited calls to Australian mobiles. 

Big Talk includes 100 international minutes to call any landline or mobile number in another country. Extra Talk, however, includes unlimited calls to landline or mobile numbers in 15 countries, including Canada, the United Kingdom and the United States. 

Oz Talk and Big Talk both cost an additional AU$10p/m, while Extra Talk will set you back an extra AU$20p/m.

Pay as you go, Big Talk and Extra Talk are available as add ons to an FTTB bundle, costing an extra AU$10p/m and AU$20p/m, respectively.

TPG also has a range of mobile plans that make use of the Vodafone mobile network, that you can sign up for even if you’re not a broadband customer. But if you are, then you’re able to take advantage of monthly savings. Broadband customers are able to choose from 25GB, 45GB or 60GB monthly data plans, with the latter having the added benefit of a 5G trial.

These plans cost AU$12.50, AU$15 or AU$20p/m, respectively, for the first six months. They increase to AU$20p/m, AU$25p/m or AU$30p/m for broadband customers. You also get the option of adding unlimited international calls to 37 countries for an extra AU$5p/m.

Because TPG works on a no lock-in contract model, there are no cancellation fees to pay if you decide to cancel your service. However, it should be noted that TPG requires a 30-day notice period if you wish to cancel. TPG isn’t alone in requesting this — Exetel is another example — but it is something that has appeared to have caught out a few customers in the past. 

TPG does mention the requirement for 30 days written notice in its terms and conditions and adds that you “must pay for charges for the service up to the end of the notice period.” 

We reached out to TPG for clarification on the cancellation process, and the telco had this to say.

"When you request a cancellation, you will need to provide 30 days cancellation. It's up to you that you can keep the service active for the 30 days or you can disconnect service prior to the 30 days. No pro-rata credit on the 30 days notice if you disconnect earlier."

We've asked for follow-up confirmation on the wording of this statement, namely how a customer will be given the option of keeping or disconnecting their service, and if they do indeed need to pay for the 30 day period if they choose to disconnect. 

We've also asked for clarification on how a customer is able to cancel, whether they have to call, email or if they can access an option through an online portal.

"If you have an active contract, 30 days notice is not required; but you are required to pay contract break fee instead (50% of the monthly charges that would have been paid between the date of cancellation and the end of the contract period)."

"The billing anniversary is not a factor on the 30 days notice, but it's a factor on the pro-rata credit. As TPG NBN service is prepaid service, any unused portion of the paid month will be credited and used towards the 30 days notice or contract break fee."

We’ve already brought customer reviews into discussion in this review, although these have related more to the reliability of the service rather than the customer support. 

As we did mention earlier, however, the majority of negative reviews against TPG do in fact relate to customer service. On Product Review, for example, TPG scores a low 1.9 stars out of 5, based on 4,131 reviews. More than half of these are one star reviews. These reviews do also include those from customers on 5G home internet and home wireless broadband plans , which we know are more susceptible to issues than fixed-line NBN connections. 

We’ve seen multiple reviews from customers saying they were able to sign up to a TPG plan relatively easily, but when it comes to cancelling, it’s an arduous process. Customers claim they are constantly transferred to different departments over the course of several hours and even then, they find they are still charged various fees after their service was supposedly cancelled. 

As with any online review, these could be isolated cases, and we’d argue it’s fair to say customers are more likely to leave a review with negative comments than positive.

What we do like about TPG is that are multiple channels for you to find help you might need. There's a live chat feature, although this is predominantly reserved for sales enquiries. There's a well-populated support section, and there's also an option to ask TPG to call you back.

Overall, TPG presents itself as a good option, particularly if you live in an apartment building that is serviced by its private FTTB network. TPG’s regular NBN plans are all competitively priced too, and from the reports we’ve seen, coupled with official data from the ACCC, speeds are relatively fast and consistent. 

TPG might not be the best option for online gamers, but for anyone else looking for an affordable NBN plan from one of Australia’s big three telcos, TPG comes across as a solid choice. 

Max is a digital content writer for Tom’s Guide in Australia, where he covers all things internet-related, including NBN and the emerging alternatives, along with audio and visual products such as headphones and TVs. Max started his career in his homeland of England, where he spent time working for What Hi-Fi? and Pocket-lint, before moving to Australia in 2018.   

Your data could be leaked in five years - here’s why

Using a gaming VPN – the pros and cons

What to watch in July 2024 — 'Cobra Kai,' 'Beverly Hills Cop,' the Olympics and more

Most Popular

• Today's Paper
• Markets Data
• Professional Services

EY rejects TPG plan to break up big four firm

Subscribe to gift this article

Gift 5 articles to anyone you choose each month when you subscribe.

Already a subscriber? Login

New York | London | EY has rejected a proposal from US private equity group TPG to break up the big four firm and take a stake in its consulting business, according to a statement sent to partners on Wednesday (Thursday AEST).

TPG wrote to EY in late July outlining its plan for a debt-and-equity deal to separate its consulting arm from the audit business. The pitch came just months after the collapse of EY’s own attempt to spin off the consulting business and seek a $US100 billion ($156 billion) enterprise value for it in a stock market listing.

Financial Times

Introducing your Newsfeed

Follow the topics, people and companies that matter to you.

• Big four consultants

Latest In Professional services

Fetching latest articles

Most Viewed In Companies

Get the Reddit app

Welcome to /r/singapore: The place for anything Singapore.

I compiled a list of all SIM-only plans for comparison

Business mobile plans

Our business first mobile plans have unlimited standard national talk & text and generous data inclusions for your team. available to registered companies with an acn..

By providing us with your information, you agree that TPG Telecom (and its related companies) may send you marketing messages and call you about our services and products until you unsubscribe. Your information will be treated in accordance with our Privacy Policy which we encourage you to read before submitting.

20GB Business First M2M Voice Plan

No excess data charges.

First use 20GB Max Speed Data at the fastest speed our network allows, then keep using data in Oz up to 2Mbps .

Max Speed Data Allowance explained

Once you've used your Max Speed data allowance, you can continue to use data at speeds of up to 2Mbps or 10Mbps depending on your chosen plan. Unlimited Max Speed Data plans come with unlimited Max Speed data.

Max Speed is the fastest speed that our network can deliver to your phone at the time and place you’re using data. You can share Max Speed data with other Business First Plans. Unlimited Max Speed Data Plans are not eligible for data sharing.

Here’s what you can do at speeds of 2Mbps or 10Mbps. However, these are “up to” speeds - therefore your experience will continually vary depending on many factors such as device capabilities, location, network congestion and network coverage. 2Mbps is great for browsing, social media and streaming music but is not suitable for HD video. 10Mbps is great for high definition video and video calling, but uploading large files to the web may be slow.

Month to month No lock-in contract, giving more flexibility for you and your team.

Shareable data and int’l minutes Data and international minutes are shareable with other Business First plans under your account.

Standard int’l minutes from Oz 100 mins to Zone 1 and 25 mins to Zone 2.

National calls and texts Unlimited standard national calls and texts.

Personal Account Manager Get a Personal Account Manager when you have 10+ connections.

Critical Information Summary

Prices include GST and inclusions for use in Australia. Available to registered companies with an ACN.

Call 1300 735 210

80GB Business First M2M Voice Plan

First use 80GB Max Speed Data at the fastest speed our network allows, then keep using data in Oz up to 2Mbps .

Standard int’l minutes from Oz Unlimited mins to Zone 1 and 50 mins to Zone 2.

300GB Business First M2M Voice Plan

First use 300GB Max Speed Data at the fastest speed our network allows, then keep using data in Oz up to 2Mbps .

Standard int’l minutes from Oz Unlimited mins to Zone 1 and 150 mins to Zone 2.

Find out more about TPG Telecom

Shared data with no excess data charges in oz.

Employees on Business First Plans can share their data allowance, and if anyone does reach their data limit there are no excess data charges in Australia.

Use your plan inclusions in over 100 countries for $5 extra a day. Countries may vary. T&C apply.

Self-service portal

Stay in control by managing your account 24/7 on our Frontier platform.

Great value plans tailored to suit your team.

Our Business First plans give you exceptional choice and value, with unlimited standard national talk & text and generous data inclusions. A Personal Account Manager will help you tailor the perfect mobile solution for businesses with 10 or more connections. Give our team a call today on 1300 735 210 .

Find out more about Business First plans

Why tpg telecom mobile, international calls, what you'll need to get 5g ready, 5g approved device.

You’ll need a compatible 5G approved device that is configured to our 5G network.

5G coverage area

You'll need to be in our 5G coverage area. You can still use your 5G approved device in 4G areas.

TPG Telecom mobile plan

To connect to our 5G network you'll need to sign up to any of our current plans.

Talk to us about your 5G needs so we can discuss the best handset options for you as our 5G technology evolves.

Benefits of 5G

Increased network capacity.

5G is capable of keeping more people connected online at the same time.

Even faster speed

5G allows mobile network speeds to be faster than ever, which can contribute to higher quality streaming, more stable video conferencing and more real-time connectivity.

Lower network latency

5G has the potential to decrease the time it takes for connected devices to communicate with each other across the network.

We will not charge our customers extra for access to our 5G network on our current Business mobile plans.

Our 5G Network is rolling out in selected areas of major cities. 5G approved device required.  See vodafone.com.au/Coverage for more details.

These countries may vary so check the countries listed here before travelling.

• $5 Roaming allows you to tap into your plan inclusions - text, data and calls - allowing you to stay connected and be productive while minimising the chances of getting stung with a nasty bill while you are out the country.
• $5 Roaming includes  standard national minutes , when calling standard numbers within the foreign country or calling home.
• It also means you can keep your phone number when you travel - handy if you don't want to miss out on any calls or text messages.

Terms Apply.

Our Business First Plans allow you to keep in touch with your overseas customers, suppliers and staff in selected countries.

• Our Business First Plans come with  standard international minutes from Australia to ‘Zone 1’ countries. 
• Plus, up to 300 minutes from Australia to ‘Zone 2’ countries, so you can call from Australia to colleagues, clients and suppliers in selected countries overseas. 
• Furthermore, maximise your inclusions on some of our plans, and share your international minutes with other services on the same account on our Business First plan (plans with unlimited data and calls to Zone 1 countries do not share international call inclusions).

Zone 1 Countries

Zone 2 Countries

Choose from our Business First Mobile Broadband plans

Share data between your mobile and mobile broadband services on Business First plans (excluding unlimited Max Speed mobile data plans).

Business First Mobile Broadband Plans

Monthly Price	Max Speed Data Allowance (Sharable)	Speed Cap (Throttling)	Contract Term Options
$5	N/A (Shares from Data Pool)	Once you've used your Max Speed data allowance, you can continue to use data at speeds of up to 2Mbps or 10Mbps depending on your chosen plan. Unlimited Max Speed Data plans come with unlimited Max Speed data. Max Speed is the fastest speed that our network can deliver to your phone at the time and place you’re using data. You can share Max Speed data with other Business First Plans. Unlimited Max Speed Data Plans are not eligible for data sharing. Here’s what you can do at speeds of 2Mbps or 10Mbps. However, these are “up to” speeds - therefore your experience will continually vary depending on many factors such as device capabilities, location, network congestion and network coverage. 2Mbps is great for browsing, social media and streaming music but is not suitable for HD video. 10Mbps is great for high definition video and video calling, but uploading large files to the web may be slow.   Stream music Standard definition video Video calls Browse internet and social media High definition video Not available Uploading / downloading large files (eg 30MB) Slow Slow Uploading / downloading very large files (eg 240MB) Not suitable Not suitable up to 2Mbps   Stream music Standard definition video Video calls Browse internet and social media High definition video Not available Uploading / downloading large files (eg 30MB) Slow Slow Uploading / downloading very large files (eg 240MB) Not suitable Not suitable More Information Terms and conditions, more on $5 international roaming, more on international calls. Available to registered companies with an ACN. Click here for full Product Terms and Conditions If you are on a Business First Plan, pay $5 extra per day (per service) to use your plan inclusions in $5 Roaming countries. Additional Roaming Data will be charged at $5/GB ($0.005/MB) if you use all your included Max Speed Data Allowance. Additional Roaming Data is shareable with other plans on the same account (excluding any plans with Unlimited Max Speed Data), expires at the end of your next billing period and can only be used in $5 Roaming countries. You’ll only be charged for the days you use your plan inclusions (e.g. for calls, text or data). The countries where you can use $5 Roaming may vary, so check our current countries above before you travel. You can use $5 Roaming for up to 90 days per calendar year. Pay As You Go roaming Pay as you go roaming rates will apply:. If you’re travelling to a country where $5 Roaming isn’t available.  If you have turned off $5 Roaming. The rates for Business First plans’ Pay As You Go roaming are: $1 per 60 seconds to make and receive calls. $0.75 per standard text message sent (up to 160 characters), per recipient. No charge to receive SMS. $0.75 per MMS message sent, per recipient. No charge to receive MMS. $1 per MB data. Pay As You Go roaming isn’t included in your plan and will incur extra charges on your bill. Here are our Pay As You Go rates if you have run out of your included International Call minutes or you want to call a country that’s not part of your plan’s included minutes. Pay As You Go - International Calls Zone 1 countries Our Business First plans have an amount of included minutes to Zone 1 countries – our Unlimited Max Speed Data plan comes with unlimited standard calls to these countries. These countries are Bangladesh, Brazil, Canada, Chile, China, Colombia, Germany, Guam, Hong Kong, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kuwait, Malaysia, Mexico, Mongolia, Netherlands, New Zealand, Norway, Peru, Puerto Rico, Romania, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, the United States of America and the Vatican (Holy See). Zone 2 countries Some of our Business First plans come with a number of included minutes for calling standard international numbers to Zone 2 countries. These countries are Andorra, Argentina, Austria, Bahrain, Belgium, Bermuda, Bolivia, Brunei, Cambodia, Cayman Islands, Costa Rica, Cyprus, Czech Republic, Denmark, Dominican Republic, Egypt, Faroe Islands, France, Gibraltar, Greece, Guadeloupe, Guatemala, Hungary, Kazakhstan, Laos, Lebanon, Luxembourg, Macau, Malta, Mozambique, Namibia, Nepal, Northern Mariana Islands, Pakistan, Panama, Paraguay, Philippines, Poland, Portugal, Reunion, Russia, San Marino, Saudi Arabia, Spain Canary Islands, Slovakia, South Africa, Sri Lanka, Swaziland, Turkey, Turkmenistan, United Arab Emirates, Uruguay, Venezuela and Vietnam. These countries may change from time to time, so it’s important to check that your chosen country is included before making a call. ------------ The following rates apply. They will be charged on top of your minimum monthly spend if you:  Exhaust your allowance of standard international minutes to countries in Zone 1 or Zone 2.  Make a call to a country that’s not included in Zone 1 or Zone 2.  A connection fee of $0.28 applies to our Pay As You Go rates shown below. These rates are subject to change. Country Country Code Pay as you go rate per 60 seconds Country Country Code Pay as you go rate per 60 seconds Afghanistan 93 $1.00 Albania 355 $1.50 Algeria 213 $1.50 Andorra 376 $0.90 Angola 244 $1.95 Anguilla 1264 $1.00 Antarctica 6721 $4.50 Antigua & Barbuda 1268 $1.00 Argentina 54 $1.00 Armenia 374 $1.00 Aruba 297 $1.00 Ascension 247 $4.00 Austria 43 $1.00 Azerbaijan 994 $1.00 Bahamas 1242 $0.55 Bahrain 973 $0.90 Bangladesh 880 $0.20 Barbados 1246 $1.00 Belarus 375 $1.90 Belgium 32 $0.50 Belize 501 $1.00 229 $2.00 Bermuda 1441 $0.50 Bhutan 975 $0.50 Bolivia 591 $1.00 Bosnia & Herzegovina 387 $1.30 Botswana 267 $1.50 Brazil 55 $0.50 Brunei Darussalam 673 $0.20 Bulgaria 359 $1.50 Burkina Faso 226 $1.50 Burundi 257 $1.50 Cambodia 855 $0.20 Cameroon 237 $1.50 Canada 1 $0.10 Cape Verde 238 $1.50 Cayman Islands 1345 $1.00 Central African Republic 236 $2.00 Chad 235 $1.50 Chile 56 $0.50 China 86 $0.10 Colombia 57 $0.50 Comoros 269 $1.95 Congo 242 $1.50 Cook Islands 682 $2.60 Costa Rica 506 $0.50 Croatia 385 $1.50 Cuba 53 $2.00 Cyprus 357 $0.50 Czech Republic 420 $0.50 Denmark 45 $0.50 Djibouti 253 $1.50 Dominica 1767 $1.00 Dominican Republic 1809 $1.00 East Timor (Timor-Leste) 670 $2.00 Ecuador 593 $1.00 Egypt 20 $0.50 El Salvador 503 $1.00 Equatorial Guinea 240 $2.40 Eritrea 291 $1.00 Estonia 372 $1.50 Ethiopia 251 $1.00 Falkland Islands (Malvinas) 500 $3.00 Faroe Islands 298 $1.50 Fiji 679 $1.00 Finland 358 $0.95 France 33 $0.50 French Polynesia 689 $1.00 Gabon 241 $1.50 Gambia 220 $2.50 Georgia 995 $1.50 Germany 49 $0.20 Ghana 233 $1.00 Gibraltar 350 $1.00 Greece 30 $0.50 Greenland 299 $1.50 Grenada 1473 $1.00 Guadeloupe 590 $1.00 Guam 1671 $0.40 Guatemala 502 $1.00 Guinea 224 $1.50 Guinea-Bissau 245 $1.80 Guyana 592 $1.80 Haiti 509 $1.50 Holy See (Vatican City State) 39 $0.50 Honduras 504 $1.00 Hong Kong 852 $0.10 Hungary 36 $0.80 Iceland 354 $1.00 India 91 $0.10 Indonesia 62 $0.30 Iran 98 $0.80 Iraq 964 $0.95 Ireland 353 $0.50 Israel 972 $0.50 Italy 39 $0.50 Ivory Coast (Republic of Côte d'Ivoire) 225 $1.50 Jamaica 1876 $1.00 Japan 81 $0.50 Jordan 962 $1.00 Kazakhstan 7 $1.00 Kenya 254 $0.90 Kiribati 686 $3.00 North Korea 850 $2.00 South Korea 82 $0.20 Kuwait 965 $0.50 Kyrgyzstan 996 $1.00 Laos 856 $0.50 Latvia 371 $1.65 Lebanon 961 $0.50 Lesotho 266 $1.50 Liberia 231 $1.50 Libya 218 $1.00 Liechtenstein 423 $1.00 Lithuania 370 $1.10 Luxembourg 352 $0.50 Macau 853 $0.50 Macedonia 389 $1.30 Madagascar 261 $2.60 Malawi 265 $1.50 Malaysia 60 $0.20 Maldives 960 $2.00 Mali 223 $1.50 Malta 356 $1.00 Marshall Islands 692 $1.50 Martinique 596 $1.00 Mauritania 222 $1.95 Mauritius 230 $0.50 Mexico 52 $0.50 Micronesia, Federated States Of 691 $1.90 Moldova 373 $1.50 Monaco 377 $1.00 Mongolia 976 $0.50 Montenegro 382 $1.20 Morocco 212 $1.50 Mozambique 258 $1.00 Myanmar 95 $1.50 Namibia 264 $1.00 Nauru 674 $3.00 Nepal 977 $1.30 Netherlands 31 $0.50 Netherlands Antilles 599 $1.00 New Caledonia 687 $1.20 New Zealand 64 $0.20 Nicaragua 505 $1.00 Niger 227 $1.50 Nigeria 234 $0.50 Niue 683 $4.00 Norfolk Island 6723 $3.50 Northern Mariana Islands 1670 $0.50 Norway 47 $0.50 Oman 968 $1.50 Pakistan 92 $0.20 Palau 680 $2.00 Palestinian Territory +970, +972 $0.65 Panama 507 $0.50 Papua New Guinea 675 $2.00 Paraguay 595 $0.50 Peru 51 $0.50 Philippines 63 $0.50 Poland 48 $0.50 Portugal 351 $1.30 Puerto Rico +1939,+1787 $0.50 Qatar 974 $1.00 Réunion 262 $1.50 Romania 40 $0.50 Russia 7 $0.60 Rwanda 250 $1.00 Saint Helena 290 $3.00 Saint Kitts & Nevis 1869 $1.00 Saint Lucia 1758 $1.00 Saint Vincent & The Grenadines 1784 $1.00 Samoa 685 $2.00 San Marino 378 $1.52 Saudi Arabia 966 $1.10 Senegal 221 $1.50 Serbia 381 $1.20 Seychelles 248 $1.50 Sierra Leone 232 $1.50 Singapore 65 $0.10 Slovakia 421 $0.90 Slovenia 386 $1.00 Solomon Islands 677 $1.60 Somalia 252 $1.50 South Africa 27 $0.90 Spain 34 $0.50 Spain Canary Islands 34 $0.50 Sri Lanka 94 $0.50 Sudan 249 $0.95 Suriname 597 $1.10 Swaziland 268 $1.00 Sweden 46 $0.50 Switzerland 41 $1.00 Syria 963 $1.75 Taiwan 886 $0.50 Tajikistan 992 $1.00 Tanzania, United Republic Of 255 $1.00 Thailand 66 $0.20 Togo 228 $1.50 Tokelau 690 $3.60 Tonga 676 $2.00 Trinidad & Tobago 1868 $1.00 Tunisia 216 $2.00 Turkey 90 $0.50 Turkmenistan 993 $1.00 Turks & Caicos Islands 1649 $1.00 Tuvalu 688 $3.00 United Arab Emirates 971 $1.10 United Kingdom (UK) 44 $0.20 United States of America (USA) 1 $0.10 Uganda 256 $1.00 Ukraine 380 $1.10 Uruguay 598 $1.00 Uzbekistan 998 $0.50 Vanuatu 678 $2.50 Venezuela 58 $0.50 Vietnam 84 $0.30 Virgin Islands, British +1809496,+1284 $1.00 Virgin Islands, U.S. 1340 $0.50 Wallis & Futuna 681 $1.80 Yemen 967969 $1.00 Zambia 260 $1.50 Zimbabwe 263 $1.50       Let’s become communication partners today. Get in touch Contact us using the form below to learn more about the plans suited to your business needs. Suggested companies Aussie broadband, tpg telecom   reviews. In the Electronics & Technology category Visit this website Company activity See all Write a review Reviews 1.7. Most relevant I was a loyal TPG customer for several years who caused minimal fuss. In looking to update to NBN 100/20 I was being offered a better deal but called TPG first (some weeks ago). As TPG offered me nothing, I indicated that I was leaving. Several weeks later on 29 June 2024 I did. Yet I was still charged $79.99 on 1 July 2024 for the month starting 8 July 2024. I then called TPG where they finally offered something to keep me - too late - and finally actually started closing my account. In 2 July 2024 I received email where TPG intend to keep a full month of fees from the cancellation date of 1 July 2024. I have been with several telcos for phones and or internet and have never experienced such rot. What a reward for years of loyalty. Avoid. Date of experience : 02 July 2024 Negative five stars Worst customer service I have ever experienced for any company in my entire life. If you ask to talk to a supervisor, they will tell you "no". My phones internet data ran out, so I called them to do a top up. They said it would take around 10 minutes but possibly up to an hour. It was never done. If you value your sanity, do NOT use this company. ChatGPT customer service bots do a FAR better job than the off-shore call center that TPG uses. Date of experience : 27 June 2024 Changed ISP but charged for extra month! Changed over to another ISP at the end of my period but TPG still took the monthly charge plus $5 from my credit card. So they made me pay for an extra month plus $5 for nothing provided! Theft! Tried to call to discuss but no one prepared to help! Sign up to any other ISP instead! Date of experience : 29 June 2024 After a few years, bad customer experience again. After a few years (after first bad experience) as a TPG internet customer, the few years earlier, in a good faith, we have currently gave them this second chance from the last month. Bad mistake. They completely flatten us out again on any after signup access. After the signup and forming direct debit agreement - you are blocked from access to your dashboard, and even to their website, and not be able that way to monitor anything, contact them, or manage your internet account, or a plan. This is not by any chance an 'online mistake' and they must know it, or to have to do with it, as well. Period. Currently we are trying to obtain (at least) the phone cancellation, and we will update community here, if we (or we not) get any results, or if it all forwards even to a regulator supported case, whatever comes, after this. Overall: for our vote - not recommended, and in the agreement with so many other honest reviewers here, which helps a lot. Out thanks to all, for the honest and no-fear-basis continuous sharing of our customer experiences, as we all should. Date of experience : 24 June 2024 HORRENDOUS! When you are out of Australia all access to the website and your account is blocked so you cannot access any information or payment arrangements. There is no LiveChat or email address provided - only numbers accessible from within Australia. It clearly offers 'discounted' prices for a reason - how are you supposed to cancel when you can't access your account??? Date of experience : 09 June 2024 Hesitant to change, glad I did Very easy to port number. Very cheap 50% off plans for 6 months. Very surprised at the speed of connection compared to Telstra. I guess with everyone changing from Optus to Telstra really slowed down the network. TPG telecom uses the Vodafone network which is why I changed networks due to the cellphone towers close proximity to my house and job. Great all round experience with TPG. Still yet to experience their customer service, but my Sim card arrived after 1 day, super fast to Brisbane metro. Very happy. Date of experience : 29 May 2024 TPG blocking government website Rural Fire Service Don't sign up to Tpg. I have just recently signed up to the 5G wireless Internet and having issues to access my wife employee website which is Rural Fire Service, which is a state government site. This site is for people to check in any bush fire etc. Called them and seek assistamce, the technician doesn't know what to do, spoke to the Customer Complaints Manager Jason, even worse refused to acknowledge allow me speak to his manager, advised the call may not be recorded and told me if you not happy my next step is to TIO. Ask for a reply in writing, he initially refused and I stated is in the policy, the we reluctance agree. So far no email. He told me senior engineer will call back within 2 hours, let see as last time they did not call back at all. Will go to Current Affairs and other media to let people know the poor service. Just imagine someone live in the bush and there is a danger but unable to check the bush fire status. Date of experience : 04 June 2024 TPG, All good so far We have 5 family members on tpg works well and consistent in the city good phone support surprised by the bad reviews, its been all good so far Date of experience : 01 July 2023 NEVER, NEVER USE THIS COMPANY NEVER USE THIS COMPANY. I am a business and lodged a request to cancel our services. I recevied a confirmation from them the same day. This was 5/12/23. It is now 5/6/24 and they still have not cancelled my services, despite 100 emails and more than 25ppl from TPG cc'd on these email trails. The latest email today is they require '30 days notice' to cancel my service and they will still invoice me until then. Nobody wants to help and each occasion I get a new person on email. I have never dealt with such a poor company. Next step will be the ombudsman. Date of experience : 05 June 2024 I am charged extra porting charges of… I am charged extra porting charges of $11 which is not mentioned in the Critical information summary when I signed up. I had done porting from several providers previously in the last 6 years including telstra, optus and vodafone and never had any those providers charged me to port a prepaid service without contract. I was also charged in advance for next month almost 7 days in advance and couldnt port last two months as their customer care advised i need to port out 7days before the bill is issued which is 7 days before the current billing cycle. Also, I have noticed they had throttled the internet on my mobile in the last few weeks after I complained to customer service. If TPG is reading this I would advise them to refund the money charged. Else I will need to put a complaint to the TIO. Deceptive conduct from TPG. Stay clear of this company. Date of experience : 26 May 2024 Worst company in Australia Worst company in Australia, they have the worst customer service and very poor signals in any area. And they even charged me twice in one month, they even charge you for porting your number. . They are just scammers nothing else. Stay away from them. Date of experience : 31 May 2024 Customer service at its best After years with a major telco whose customer service was appalling we switched to TPG 3 years ago and have had no problems until this week. Used TPG online system tests and then phoned support. With our previous provider this was always a lengthy ordeal so I was pleasantly surprised with TPG's service. Support was amazing-my call was answered very quickly, the technician was calm, clear and patient. Steadily worked through the problem and explained it all in plain English. Customer service at its best and the problem was resolved. I am only sorry I didn't catch the name of the guy, but he was just brilliant. Such a contrast with our previous provider. Well done, TPG! Date of experience : 09 April 2024 Worst Service and Customer Service I don't really writer reviews but I have do it this time since they pissed me off. I signed up for 5G home internet. I got everything within days except 5G internet speed. Upon multiple complaints, their technical team gave up and suggest me to cancel the service. Then I had to call every other day for refund and router return details and all I am hearing about with 24 hours and I will get a message. Also, the worst part is when cutomer service guy put me on hold and transer me to another agent. Then I have to valide my account details again and again. Date of experience : 07 May 2024 ZERO customer service.ABSOLUTE NIGHTMARE I wish I could give 0 stars. This is the worst internet company..possibly any company..I have dealt with. I received incorrect advice on top of incorrect advice repeatedly. The service never worked. I returned the modem. I have provided TPG with the tracking number and proof from aus post it was delivered back to them. I have provided my customer number. I have been told repeatedly I am being refunded BUT.. no refund has happened and I get repeated threatening txts and e mails saying they are going to charge me 184.00 for not returning the modem. They don't have a complaints line, customer service line is "too busy" to amswer the phone and "try later". They then said they can't help me because they cant ID me. They sent me a form for ID which I completed and returned. Now they say they still cant ID me. I wish I had never ever contacted TPG. The internet service they recommended did not work in my home and I never used it. All I have got from TPG are threats for more money and an ongoing nightmare. Would never recommend TPG. Customer service is dreadful and staff dont know what they are doing Date of experience : 01 May 2024 Their service and value has gone I have been with TPG for over 10 years.. their price isn't really competitive anymore, their customer service team has always been off-shore, or hard to understand like they are off-shore. Their service is having frequent issues. They can blame 3rd party carrier all they want, but when you can't use your internet for a whole day, multiple days a month, I don't see the value in staying with them when I can pay the same price elsewhere. Date of experience : 26 February 2024 STAY AWAY! Cancellation is IMPOSSIBLE!!!!!!! STAY AWAY. I've been trying to cancel my TPG account since December 2023 since moving overseas, it's been over 35 emails, multiple calls, and they just ***DON'T CANCEL*** and keep on charging. I've lodged a formal complaint with the Commonwealth Ombudsman and Fair Trading, and still nothing. DO NOT hire this company for your internet, it will be the worst mistake you'll ever make! Date of experience : 23 January 2024 Better service, Easy set up & saving over 40% Have to say whilst the call centre needs some Australian Improvement the actual products, ease & speed to connect exisiting mobile phones & 5G internet was the best ever experienced. And after being with Vodafone for 30 years (since Three) I am now saving well over 40% with 25Gb on each phone & unlimited Gb on 5G. Happy chappy as the stronger 5G makes my security cameras work better now. Date of experience : 12 February 2024 Insecure data I tried to purchase an e-sim. Instead of being able to activate it online, I was directed to non-TPG, non-secure website to insert personal data. I refused. If this is how TPG treats client data security in the 1st 24hours, I have zero faith in their ability to protect it. Now I will see how long it takes for them to refund my initial payment. Date of experience : 18 March 2024 Long term client taken off line for 1 bill late payment Got to work yesterday to find out that Internet was down and whole business was offline. Apparently we missed one bill a few months ago so it was terminated without notice. If this is how a long term (5+ years) client gets treated e we are going elsewhere and I’d recommend everyone else does to. We are still trying to figure out which month we missed and waiting to hear back from our “account manager”. CEO Date of experience : 14 February 2024 Never trust TPG Never trust this company! They charge you for unreal reasons and at best, they refund your OWN money after many days. They claim there is no lock-in but will charge you for CANCELLATION services which is so redid.... even if you submit your request 30 days before the service starts!!! TPG Broadband Home Wireless Broadband 319 reviews Bad service, returne the modem. Informed by post office but tpg still want change me for the modem Terrible Company NIGHTMARE COMPANY ..zero customer service Not a good start from TPG I might cancel before starting if this is what I have to deal with. poor quality servicr Hopeless service Absolutely blown away I can now confidently say that I have never experienced internet that is a fast and (so far) reliable as the 5g wireless home broadband. I pay less per month than what I was going to be paying for NBN with speeds that are twice as fast. Couldn't be happier.   Show details Poor service Extremely poor service DO NOT WASTE YOUR TIME WITH TPG! Questions & Answers I have been using TPG Wireless for nearly 2 years and it has been very good. However, for the last 2/3 weeks, it is not working up to standard. I can't always get youtube and on several occasions, I could not get my emails. I am the only user in my place. Why is there a problem? Last weekend was the worst ever for my internet. I would like to stay with TPG but The system has not been too good the last 3 weeks. We're glad to know that you're back on track! You can check if there's any ongoing outage or network upgrade that may impact your service at external link   . Furthermore, you can a ... Read more Yes, it happens all the time and we never get any refund. Very poor ethics. Get out while you can. They'll rip you off the first chance they get I am planning to buy TPG wireless broadband. Can any one tell me how is wireless experience. Thanks You will regret, go somewhere else I moved to 5G home wireless from NBN, while Speediest says I had good speed, working from home and kids home learning we experienced lagging and very slow uploads. We're back to NBN Internet dropping out will be a part of your life. No internet for 10 days from 24th Dec but charged whole month. The speed is also terrible. 1.8 1.9 1.6 2.2 Category Standard Monthly Price $54.99 $69.99 $89.99 Typical Evening Download Speed 20 50 90 Promotional Monthly Price $79.99 Promotional Offer Max Upload Speed 1 Mbps 20 Mbps 20 Mbps Max Download Speed 50 Mbps 100 Mbps Contract Type Monthly / No Lock-in Monthly / No Lock-in Monthly / No Lock-in Data Allowance Unlimited Unlimited Unlimited Packages Available Standalone Bundle Bundle Service Type Fixed Wireless NBN NBN Fibre Manual Extra Information Compare best internet service providers. ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. The Definitive Voice of Entertainment News Subscribe for full access to The Hollywood Reporter site categories Six flags and knott’s berry farm owner cedar fair complete merger, creating theme park behemoth. The $8 billion deal was announced last year, and will see the two theme park companies merge operations. By Alex Weprin Alex Weprin Media & Business Writer Share on Facebook Share to Flipboard Send an Email Show additional share options Share on LinkedIn Share on Pinterest Share on Reddit Share on Tumblr Share on Whats App Print the Article Post a Comment The theme park business has a new giant. Six Flags and Cedar Fair have completed their $8 billion merger, creating a live experiences behemoth that owns 27 theme parks, 15 water parks, 9 hotels and resorts, as well as safaris, marinas and other properties across the U.S., Canada and Mexico. Related Stories Six flags, cedar fair strike merger deal, creating $8b theme park giant, after suing disney, fox and warner bros. over sports venture, fubo inks deal with nbcuniversal. Cedar Fair owns Knott’s Berry Farm in Anaheim and Cedar Point in Ohio, among other properties. Six Flags owns Six Flags Over Texas, Six Flags Great Adventure in New Jersey and Six Flags Magic Mountain in Valencia, California, among others. The companies originally announced their plan to merge last year. The companies noted that by combining, they will have far more parks in locations like Florida, Texas and California, which can stay open year-round, helping to provide stability when their parks in the Northeast and Midwest close for the winter. The companies plan to leverage their licensed intellectual property in their parks, with Six Flags holding a deal with Warner Bros. Discovery for rights to characters from DC Comics and  Looney Tunes , and Cedar Fair controlling rights to the Peanuts universe. The new company will be called Six Flags Entertainment Corporation, and trade under the ticker “FUN” on the New York Stock Exchange. Most of its senior executives will be current Cedar Fair executives, including its incoming CEO Zimmerman. Selim Bassoul, who had been CEO of Six Flags, will be executive chairman of the company. Theme parks have become a booming business post-COVID, led by The Walt Disney Co. and NBCUniversal. Both of those companies are pouring billions into expanding their parks businesses, with Disney planning major expansions in both California and Florida, as well as adding more cruise ships; and Universal set to open a giant new park in Orlando next year, as well as a smaller, more family-focused park in Texas (in Six Flags’ backyard). “We believe that by combining the best ideas and most successful entertainment practices of both Six Flags and Cedar Fair, the new Six Flags can deliver a superior level of joy and excitement that has yet to be experienced by regional park guests,” stated Bassoul. “We are excited to unite the Cedar Fair and Six Flags teams to capitalize on the tremendous growth opportunities and operational efficiencies of our more extensive entertainment portfolio.” Zimmerman added of the deal: “Our merger establishes a new Six Flags Entertainment Corporation with a highly diversified footprint and robust operating model, enhancing park offerings and performance though the complementary portfolio of attractive assets and intellectual property from each of Cedar Fair and the former Six Flags.” THR Newsletters Sign up for THR news straight to your inbox every day More from The Hollywood Reporter Barry diller’s iac explores paramount offer (report), fox’s tubi launches in u.k. with focus on fandoms, including bollywood, nollywood and arthouse, inside the iatse basic agreement deal: new streaming residuals, more safety officers and ai guardrails, fox news sued by hunter biden over fictionalized trial miniseries, comcast unveils $10-month spanish-language streaming package called now tv latino. TPG Launches Talent Management Business After Selling CAA Stake The private equity firm’s new company set its first investment in Jason Weinberg and Stephanie Simon’s Untitled Entertainment TPG is getting back into the Hollywood talent business with the launch of a new firm, following the sale of its majority stake in Creative Artists Agency to French billionaire  François-Henri Pinault last year . The private equity firm’s new company will “acquire, invest behind and build a diversified global business centered on talent management, representation and adjacent verticals,” TPG said in a statement Friday. Michel Pratte, the former president of Boat Rocker Media, and Eric Taitz, Boat Rocker’s former executive vice president of corporate development and strategy, will serve as the new company’s CEO and chief operating officer, respectively. The new company’s first investment will be in Untitled Entertainment, a Hollywood talent management firm led by Jason Weinberg and Stephanie Simon. TPG Growth, the company’s middle market and growth equity platform, is funding the investment.  “As the broader entertainment industry continues to evolve, a more complex landscape means more opportunities than ever for ambitious talent and their representatives,” Pratte said in a statement. “The future of representation increasingly requires relentless proactivity combined with access to world class tools that drive innovation and growth. This new Company will empower Untitled and a future group of complementary talent-centric businesses to harness the extraordinary talents of diverse clients on their journey to achieving their highest career ambitions.” The pair will continue to serve as co-CEOs and will each roll a significant financial interest into the new entity alongside Untitled’s current majority owner, Boat Rocker.  “The teams at TPG and Boat Rocker share our belief that scaled offerings are the future of talent management and together, we are focused on building a management and representation business with expanded resources for managers and their clients,” Weinberg and Simon added. “With a broader ecosystem of relationships, shared services departments, better client management tools, and new avenues for collaboration, this partnership ushers in a new chapter for Untitled while maintaining the culture and mission that has guided us for many years. We are excited to build on Untitled’s strong momentum and for the many opportunities ahead.”  As part of the sale of its stake in Untitled, Boat Rocker will receive 51.6 million CAD (about $37.7 million) in cash, which will be used to invest in owned IP, particularly in scripted television, premium documentary programming, and animation and its exploitation internationally, as well as pursuing strategic M&A opportunities. It will also receive 8.8% of the outstanding common equity in TPG’s new talent management company. Pratte will also receive a transaction bonus from Boat Rocker in the form of cash and common equity in the company. The proceeds to Boat Rocker are net of Pratte’s transaction bonus. Boat Rocker — which anticipates full year adjusted EBITDA of approximately $10 million in 2024 due to the United sale, continued delays in new content commissions, renewals, production and paid development impact the media and entertainment industry, and regular course timing fluctuations on deliveries — does not expect the transaction to have a material impact on its other business lines. The company has over $75 million in cash available for use and no corporate debt. Boat Rocker’s titles include Prime Video’s “American Rust: Broken Justice,” AMC, AMC+ and BBC America’s “Orphan Black: Echoes,” Apple TV+’s “Palm Royale” and Netflix’s “BET,” which is based on the hit Manga series “Kakegurui.” It also has documentaries including “Merchants of Joy” and the Sundance-premiering “War Game,” which will begin a theatrical release August 2nd through Submarine Deluxe. Additionally, Boat Rocker is partnering internationally on co-productions and financing opportunities, such as Ireland’s Deadpan Pictures on “Video Nasty” and “Mix Tape” with Ireland’s Subotica and Australia’s Aquarius Films. In addition to CAA, TPG’s other entertainment industry-related investments include DirecTV, Entertainment Partners, Fandom, Musixmatch, and Spotify. Latham & Watkins LLP and Blakes, Cassels & Graydon LLP served as legal counsel to TPG. Venable LLP served as legal advisors to Weinberg and Simon. LionTree Advisors acted as financial advisor and Paul, Weiss, Rifkind, Wharton & Garrison LLP and Stikeman Elliott LLP served as legal advisors to Boat Rocker.  Leave a Reply Cancel reply Your email address will not be published. Required fields are marked * This site uses Akismet to reduce spam. Learn how your comment data is processed . Today's news Reviews and deals Climate change 2024 election Fall allergies Health news Mental health Sexual health Family health So mini ways Unapologetically Buying guides Entertainment How to Watch My Portfolio Latest News Stock Market Biden Economy Stocks: Most Actives Stocks: Gainers Stocks: Losers Trending Tickers World Indices US Treasury Bonds Top Mutual Funds Highest Open Interest Highest Implied Volatility Stock Comparison Advanced Charts Currency Converter Basic Materials Communication Services Consumer Cyclical Consumer Defensive Financial Services Industrials Real Estate Mutual Funds Credit Cards Balance Transfer Cards Cash-back Cards Rewards Cards Travel Cards Credit Card Offers Best Free Checking Student Loans Personal Loans Car Insurance Mortgage Refinancing Mortgage Calculator Morning Brief Market Domination Market Domination Overtime Asking for a Trend Opening Bid Stocks in Translation Lead This Way Good Buy or Goodbye? Fantasy football Pro Pick 'Em College Pick 'Em Fantasy baseball Fantasy hockey Fantasy basketball Download the app Daily fantasy Scores and schedules GameChannel World Baseball Classic Premier League CONCACAF League Champions League Motorsports Horse racing Newsletters New on Yahoo Privacy Dashboard Yahoo Finance Tpg launches talent management business after selling caa stake. TPG is getting back into the Hollywood talent business with the launch of a new firm, following the sale of its majority stake in Creative Artists Agency to French billionaire  François-Henri Pinault last year . The private equity firm’s new company will “acquire, invest behind and build a diversified global business centered on talent management, representation and adjacent verticals,” TPG said in a statement Friday. Michel Pratte, the former president of Boat Rocker Media, and Eric Taitz, Boat Rocker’s former executive vice president of corporate development and strategy, will serve as the new company’s CEO and chief operating officer, respectively. The new company’s first investment will be in Untitled Entertainment, a Hollywood talent management firm led by Jason Weinberg and Stephanie Simon. TPG Growth, the company’s middle market and growth equity platform, is funding the investment. “As the broader entertainment industry continues to evolve, a more complex landscape means more opportunities than ever for ambitious talent and their representatives,” Pratte said in a statement. “The future of representation increasingly requires relentless proactivity combined with access to world class tools that drive innovation and growth. This new Company will empower Untitled and a future group of complementary talent-centric businesses to harness the extraordinary talents of diverse clients on their journey to achieving their highest career ambitions.” The pair will continue to serve as co-CEOs and will each roll a significant financial interest into the new entity alongside Untitled’s current majority owner, Boat Rocker. “The teams at TPG and Boat Rocker share our belief that scaled offerings are the future of talent management and together, we are focused on building a management and representation business with expanded resources for managers and their clients,” Weinberg and Simon added. “With a broader ecosystem of relationships, shared services departments, better client management tools, and new avenues for collaboration, this partnership ushers in a new chapter for Untitled while maintaining the culture and mission that has guided us for many years. We are excited to build on Untitled’s strong momentum and for the many opportunities ahead.” As part of the sale of its stake in Untitled, Boat Rocker will receive 51.6 million CAD (about $37.7 million) in cash, which will be used to invest in owned IP, particularly in scripted television, premium documentary programming, and animation and its exploitation internationally, as well as pursuing strategic M&A opportunities. It will also receive 8.8% of the outstanding common equity in TPG’s new talent management company. Pratte will also receive a transaction bonus from Boat Rocker in the form of cash and common equity in the company. The proceeds to Boat Rocker are net of Pratte’s transaction bonus. Boat Rocker — which anticipates full year adjusted EBITDA of approximately $10 million in 2024 due to the United sale, continued delays in new content commissions, renewals, production and paid development impact the media and entertainment industry, and regular course timing fluctuations on deliveries — does not expect the transaction to have a material impact on its other business lines. The company has over $75 million in cash available for use and no corporate debt. Boat Rocker’s titles include Prime Video’s “American Rust: Broken Justice,” AMC, AMC+ and BBC America’s “Orphan Black: Echoes,” Apple TV+’s “Palm Royale” and Netflix’s “BET,” which is based on the hit Manga series “Kakegurui.” It also has documentaries including “Merchants of Joy” and the Sundance-premiering “War Game,” which will begin a theatrical release August 2nd through Submarine Deluxe. Additionally, Boat Rocker is partnering internationally on co-productions and financing opportunities, such as Ireland’s Deadpan Pictures on “Video Nasty” and “Mix Tape” with Ireland’s Subotica and Australia’s Aquarius Films. In addition to CAA, TPG’s other entertainment industry-related investments include DirecTV, Entertainment Partners, Fandom, Musixmatch, and Spotify. Latham & Watkins LLP and Blakes, Cassels & Graydon LLP served as legal counsel to TPG. Venable LLP served as legal advisors to Weinberg and Simon. LionTree Advisors acted as financial advisor and Paul, Weiss, Rifkind, Wharton & Garrison LLP and Stikeman Elliott LLP served as legal advisors to Boat Rocker. The post TPG Launches Talent Management Business After Selling CAA Stake appeared first on TheWrap . How to plan your Delta SkyMiles Medallion qualification strategy for 2025 It's that time of year again, when elite status junkies' thoughts begin turning to re-qualifying for status in their preferred airlines. With Delta Air Lines, it's an even more fraught decision this year, since Delta announced a slew of changes ... not only to the Delta SkyMiles Medallion loyalty program, but also to its cobranded credit card portfolio. One of the biggest changes is that Delta is now determining status based solely on one metric: Medallion Qualification Dollars , or MQDs. These are essentially a measure of how much you spend with Delta Air Lines in its many iterations. But what if you already earned enough MQDs for next year? That's just one of the many questions we've gotten at TPG from readers about the future for status, and what the strategy should be for the rest of 2024, especially for those elites who may have already hit needed thresholds for status either via flying, credit card spending, or through the not-long-for-this-world MQM rollover . For me, for example, I've been happily not paying much attention to re-qualifying for top-tier Delta Damond status, since I was able to choose to extend my status by a year via a special one-time Choice Benefit that allowed me to take my unused rollover MQMs and turn them into Diamond status through 2025. Other Delta elites have already earned status for 2025 the old-fashioned way, by a combination of spend and flying. Here are some things to think about as you go about planning the rest of the year. How (and when) to decide on your rollover MQM selection. How to plan your credit card spending strategy for the rest of the year. 2025 Delta SkyMiles status requirements Related: Delta Medallion status: What it is and how to earn it As a reminder, here are the new requirements for status with Delta. Delta Silver: You'll need to earn 5,000 MQDs. Delta Gold: You'll need to earn 10,000 MQDs. Delta Platinum: You'll need to earn 15,000 MQDs. Delta Diamond: You'll need to earn 28,000 MQDs. That's a lot of spend on Delta Air Lines or on its credit cards (more on that below). MQM rollover choices The earning metric known as Medallion Qualification Miles (MQMs) is gone as of this year, which means that Delta has also removed the annual rollover benefit . Prior to 2024, Medallion members could begin each year with an MQM boost — specifically, the number of MQMs earned beyond last year's qualification threshold. The good news is that any extra MQMs from 2023 can still be very useful. Delta made several one-time conversion choices live in your Delta SkyMiles account earlier this year. You can choose to convert your MQMs to MQDs (10 MQMs = 1 MQD), redeemable miles (2 MQMs = 1 mile) or a combination of both. Here are those choices: 100% redeemable miles, 0% MQDs 75% redeemable miles, 25% MQDs 50% redeemable miles, 50% MQDs 25% redeemable miles, 75% MQDs 0% redeemable miles, 100% MQDs Members with MQM rollover balances over 100,000 can also choose to extend their 2024 Medallion status for one year for every 100,000 rollover MQMs. Please note that you must make those choices by Dec. 31, 2024. It's a use-it-or-lose-it situation, so be sure to make your choice by then. However, your selection is final — so it's important to carefully consider your options. I had 108,671 rollover MQMs, so I used one hundred thousand of those MQMs to extend my Diamond status by a year. That means I'll be Delta Diamond through 2025 (and part of 2026) just via MQMs. I knew my chances of reaching Diamond organically were slim, so I opted for the guarantee of another year of Diamond. This has enabled me to focus on re-qualifying for American Airlines Executive Platinum status with American instead of going out of my way to fly Delta this year. Excess MQDs will not rollover One thing to flag is that, unlike MQMs in previous years, excess MQDs you earn beyond a qualification threshold do not roll over. Delta is very clear about this on its Medallion website : "MQDs will not extend or roll over from year to year, and MQD balance will be reset to zero on or about January 1 each calendar year ." The carrier also made that clear in a communication with TPG. "Just as a reminder, any excess MQDs above a status threshold will not roll over," a Delta spokesperson said. This is a powerful reason to wait until your 2024 travel and spending activity is closer to final before converting your rollover MQMs. Many of those with rollover MQMs have taken a wait-and-see approach. That allows you to gauge your progress to your desired Medallion tier before determining whether you'd benefit from additional MQDs — or would be better off with miles to use for your next trip. For example, Nick Ewen , TPG's senior editorial director, is waiting to make a decision. He qualified for Platinum Medallion last year and only has 9,024 rollover MQMs. Converting those entirely (or even partly) to MQDs will only make sense if they help push him to the next status tier. Otherwise, he'll take his 4,512 redeemable miles — which is better than nothing. Strategy for spending towards status on Delta cobranded cards Another thing to consider is your card spending strategy. Remember that Delta and American Express made a bunch of enhancements to its American Express cobranded credit cards . Those changes included a status boost for current cardmembers with one (or more) of the following cards: Delta SkyMiles® Reserve American Express Card Delta SkyMiles® Reserve Business American Express Card Delta SkyMiles® Platinum American Express Card Delta SkyMiles® Platinum Business American Express Card For each of these cards you hold, you get 2,500 MQDs at the start of each year just for being a cardmember. These stack for travelers with multiple eligible cards. That means if you have two of those cards, for example, you'd get a 5,000 MQD head start on status for the year. Related: Best credit cards for flying Delta Additionally, Delta also issued a one-time status boost for some cardmembers. Travelers with the Delta Reserve card prior to Feb. 1 received an extra 1,000 MQDs this year as a "token of appreciation." You also earn MQDs on spending you put on those cards. Cardmembers earn 1 MQD per $20 of purchases for Platinum cardmembers and 1 MQD per $10 of purchases for Reserve cardmembers. However, as mentioned earlier, any MQDs you get beyond a given status threshold mean nothing if you can't reach the next tier. If, for example, you reach the MQDs needed for Platinum status, and you don't think you can earn the 13,000 additional MQDs required to obtain Diamond status by the end of the calendar year, then it might be a better option to switch to a different credit card that earns more than a mile per point. Should you put your spending on a different credit card? Some readers will decide to stop some of their spending on Delta credit cards (for example, those who have automatically extended status like myself). For me, it doesn't make sense to spend a lot on my Delta Reserve card since I don't need the status boost this year. Instead, I'm using other credit cards. TPG reader Jay Joyce wrote to us wondering what other cards he might want to use instead of spending more on his Delta card. "I expect to reach 12,000 MQDs by the end of June from my American Express Reserve card. My one time MQM rollover will allow me to convert to 16,000 MQDs. Together, I would have the 28,000 MQDs needed to give me diamond status in July of this year and enjoy it through January 31 of 2026 as I understand it. But any additional spend on my American Express Reserve card is worthless. So it will be time to find another card." Another reader was in a similar quandary. Greg Bixby told TPG he'll be able to reach Diamond Medallion status easily this year, but is a bit frustrated overall with Delta. He's president of Bixby Consulting Group, and said if he had known last year that Delta would be ending rollovers, he would have pushed harder to make Diamond status (He earned Platinum last year). He added, "In years past, I would continue to spend as much as I could on Amex even after I reached the status I wanted [in order] to max out the bonus miles and MQMs for rollover. Now, sitting here evaluating where to direct my spend, with MQDs not rolling over towards 2026 status, it seems that I have no incentive to put any more spend on Amex ... " You'll still earn redeemable miles for spending on your Delta Amex cards, and your calendar year MQDs do play a role in your spot on the upgrade list, so continuing to do so isn't totally worthless. Nevertheless, Delta's new qualification metric (and lack of rollover MQDs) may lead some travelers to look elsewhere once they've qualified for their desired status levels. TPG has plenty of recommendations for alternate travel rewards cards. I'm personally a fan of The Platinum Card® from American Express , and the Chase Sapphire Preferred® Card both of which earn points that can be transferred to multiple programs. Related: TPG's guide to getting started with points, miles and credit cards Still, you need to consider the best strategy for your own credit card spending this year. Other ways to earn Delta SkyMiles status There are other new ways to earn status this year too. You now earn 1 MQD for every $1 spent on Delta Vacations (excluding taxes and fees). Delta sometimes offers limited-time methods to earn MQDs for select activities. For example, through June 24, you can earn 1 MQD for every dollar spent on hotel stays and car rentals booked through Delta Stays (with a checkout date on or before Sept. 8). Bottom line As we reach the halfway mark in the race towards status, it's time to get serious about your Delta Medallion status strategy. While it's increasingly difficult to achieve Delta's highest status tiers (and much more expensive), there are lots of interesting ways to earn Medallion status without necessarily flying. You could spend your way to status via the airline's cobranded credit cards, or you could leverage your rollover MQMs to extend last year's status by a year (or more). Maybe you just fly a lot on expensive last-minute tickets. But for many of you, it will make sense to think strategically about how much status is worth to you and if you might be better off putting that spend on a credit card that earns transferable currency instead of less-valuable SkyMiles. Related reading: The best credit cards for airport lounge access The ultimate guide to getting Delta Sky Club access The 7 do's and don'ts in an airport lounge The best credit cards to reach elite status 9 domestic lounges that are worth going out of your way for Best Delta credit cards 217 IMAGES Beyond Just a Plan: The Review of TPG Broadband Plan in Australia TPG business NBN plans review TPG Business Plan with Fall Leadership Promo 8 2 10 15 15 Impact of Strategic and Tactical Business Planning of TPG Telecom Impact of Strategic and Tactical Business Planning of TPG Telecom Five Sequential Steps Of Business Plan Review VIDEO bimbim's revenge: sister's secret plan part 1#shots #youtubeshorts Philippine Stock Market: How to Start? Tea shop business plan and ideas in tamil /business ideas /small business ideas / Aatumanthai The key equation to flow (Episode 9) Alhamdulillah Guppy Setup Complete✔️ koi toxido ❤️Black Moscow ❤️ Santa Clause ❤️ Blue Topers A Plan To Solve The Technician Shortage [RR 786] COMMENTS TPG business NBN plans review TPG business internet ticks most of the right boxes when it comes to NBN speed tier choices, even if it starts with the bare-bolts NBN 12 and skips over the more versatile entry-level NBN 25. This means TPG's business NBN plans are relegated to NBN 12, NBN 50 and NBN 100 speed tiers only, which may be only fast enough for smaller businesses. TPG Mobile plans review: Less isn't always more TPG's offering isn't the most feature-packed or best mobile plan on the market, but there's no denying the fact that it's good value. TPG Mobile has just four prepaid plans on offer (you'll have to bring your own device), but they all come with decent data allowances, from 12GB up to 60GB per month. Prices range from $20 to $40 per month, but since TPG is constantly running promo deals, you ... Gomo vs Giga vs Simba vs Circles.Life: Small telco showdown The priciest Circles.Life plan costs $38 every 30 days for 100GB of data, unlimited local calls and 25 SMSes. Giga's most expensive plan costs $45 every 30 days for 100GB of base data, 10,000 minutes of outgoing local calls and 10,000 outbound local SMSes. Simba has the cheapest plan overall and Gomo is the cheapest for the pricier SIM Only ... TPG Mobile Singapore 50GB for $10: The Real Review 2021 50GB for S$10 SIM-only plan. Best for: Local mobile users seeking top value for money. TPG's budget SIM-only plan costs just S$10 per month. In exchange, you'll get a generous 50GB of mobile data (100GB with the promo) which works out to a base rate of S$0.20 per GB. This is the lowest rate for mobile data you'll find among other SIM-only ... TPG NBN review Keeping pace with most other ISPs, TPG offers a maximum typical evening speed of 25Mbps on its NBN 25 plan, and 50Mbps on its NBN 50 plan. Its NBN 100 plan currently reports a typical evening ... The TPG IPO: 5 things to know about private-equity firm valued at more Judging from the company's revenue figures as well as its lineup of 23 underwriters, it's likely TPG may tip the scales as a large deal with $500 million to $1 billion or more. TPG reported ... SIMBA Ideal for businesses of all sizes. Transform your business with SIMBA's Business Plan. Get the best value with up to 50GB of local data, unlimited calls to local mobiles, and 1GB of roaming data to 63 countries and more. This plan is enabled with 5G access. Business nbn® plans Built for business. TPG Telecom business broadband is built for Australian businesses. With unlimited high-speed nbn® plans, static IP address, and a fast Wi-Fi 6 modem equipped with 4G Back-up, you'll be online in days. Request a call-back by completing the form below, or call us on 13 42 02. Call 13 42 02 Request call-back. TPG rolls out $10-for-50GB plan as it launches commercial services in Mar 31, 2020, 12:22 PM. SINGAPORE - The Republic's fourth telco TPG Telecom launched commercial services on Tuesday (March 31), unveiling a SIM-only plan that at $10 monthly for 50GB of data is ... TPG Mobile Singapore 50GB for $10 SIM Only Plan Review They also tend to run on shorter contracts so you're not bound to the provider for a long time. TPG's plan offers the following features: - $10 for 30 days. - 50 GB of data. - 1GB of roaming data in selected countries. - 300 local call minutes. - 30 local SMSes. - Excess data charged at $1 per GB. TPG Mobile Phone Plans TPG Mobile Phone Plans Review. Founded by enigmatic billionaire David Teoh back in 1986, TPG is one of Australia's biggest Mobile Virtual Network Operators (MVNOs). TPG utilises the Vodafone 4G network and offers several cheap, good-value phone plans in keeping with its overall budget-friendly image. While TPG had started work on building its ... TPG Broadband reviews Compare all TPG Broadband listings. Compare best Internet Service Providers in 2024. Visit official website. ABN: 15068383737. Compare best Internet Service Providers. See more. TPG Broadband (Internet Service Provider): 1.9 out of 5 stars from 4,556 genuine reviews on Australia's largest opinion site ProductReview.com.au. NBN Business Plans from TPG We recommend our NBN50 plan which provides typical business hours speeds of 50Mbps from $79.99 per month. Give us a call and speak to an NBN specialist from our Business Solutions Team to find the best solution for your business. A Static IP is included with every TPG Business NBN plan so that you can host and remotely access your onsite content. TPG NBN: Plans, pricing and modem setup TPG NBN speeds range from great to decent the higher up the speed tiers you climb. All told, there are six options to choose from: NBN12 (Basic I) plans offer download speeds of up to 12Mbps. NBN25 (Basic II) plans offer download speeds of up to 25Mbps. NBN50 (Standard) plans offer download speeds of up to 50Mbps. TPG Internet Plans For technical support for internet and home phone, the operating hours are 8am to midnight on weekdays, 9am to 9pm on weekends and the same for any public holidays. General TPG customer support: 13 14 23. TPG NBN technical support: 1300 997 271. TPG FTTB technical support: 1300 997 274. TPG NBN review TPG monthly cost: AU$124.99. NBN 1000: Average monthly cost — AU$144.38. TPG monthly cost: AU$144.99. As you can see from the information above, TPG's NBN plans tend to hover around the ... Best Simba (TPG Telecom) mobile plans The Simba 80GB SIM Only plan is a great place to start for mobile plan comparisons. It costs $18 every 30 days for 80GB of data, with 500 minutes of outgoing calls and 50 outbound SMSes. There are also 300 International Direct Dial (IDD) minutes for selected countries. At the time of writing, this Simba SIM-only plan also included 50GB of bonus ... EY rejects TPG plan to break up big four firm Updated Aug 17, 2023 - 12.41pm, first published at 2.44am. New York | London | EY has rejected a proposal from US private equity group TPG to break up the big four firm and take a stake in its ... I compiled a list of all SIM-only plans for comparison Zero1 Starter Plan ($6.90 for 6GB/month) - It comes with unlimited basic internet if you exceed the 6GB and it's under Singtel network so coverage is good. redONE Amazing8 ($8 for 5GB/month) - It comes with unlimited basic internet and the data can be used in either SG or Malaysia. Good if you travel to Malaysia frequently. Review: Qatar Airways Qsuite business class on the 777-300ER There was also plenty of overhead bin storage. Unlike on the Airbus A350, which has a higher ceiling, Qatar installed center bins on the 777-300ER. Qatar offered turndown service, including a dedicated mattress pad and larger pillow. I found the bed to be comfortable, and I managed to get eight consecutive hours of sleep! Mobile SIM Plans for Business Our Business First plans give you exceptional choice and value, with unlimited standard national talk & text and generous data inclusions. A Personal Account Manager will help you tailor the perfect mobile solution for businesses with 10 or more connections. Give our team a call today on 1300 735 210. TPG Telecom Reviews Worst company in Australia. Worst company in Australia, they have the worst customer service and very poor signals in any area. And they even charged me twice in one month, they even charge you for porting your number. They are just scammers nothing else. Stay away from them. Date of experience: 31 May 2024. TPG Broadband Home Wireless Broadband reviews gavan3220 11mo · Home Wireless Broadband. 1. I have been using TPG Wireless for nearly 2 years and it has been very good. However, for the last 2/3 weeks, it is not working up to standard. I can't always get youtube and on several occasions, I could not get my emails. I am the only user in my place. Six Flags Merger: Knott's Berry Farm Owner Cedar Fair Completes Deal The theme park business has a new giant. Six Flags and Cedar Fair have completed their $8 billion merger, creating a live experiences behemoth that owns 27 theme parks, 15 water parks, 9 hotels ... TPG Launches Talent Management Business After CAA Stake Sale TPG Launches Talent Management Business After Selling CAA Stake. The private equity firm's new company set its first investment in Jason Weinberg and Stephanie Simon's Untitled Entertainment TPG Launches Talent Management Business After Selling CAA Stake The private equity firm's new company set its first investment in Jason Weinberg and Stephanie Simon's Untitled Entertainment The post TPG Launches Talent Management Business After Selling CAA ... Plan your Delta SkyMiles Medallion qualification strategy for 2025 Delta rollover conversion page. DELTA.COM. The earning metric known as Medallion Qualification Miles (MQMs) is gone as of this year, which means that Delta has also removed the annual rollover benefit.Prior to 2024, Medallion members could begin each year with an MQM boost — specifically, the number of MQMs earned beyond last year's qualification threshold. assignment essay homework paper phd report resume review speech thesis