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A Short Guide to Building Your Team’s Critical Thinking Skills

• Matt Plummer

Critical thinking isn’t an innate skill. It can be learned.

Most employers lack an effective way to objectively assess critical thinking skills and most managers don’t know how to provide specific instruction to team members in need of becoming better thinkers. Instead, most managers employ a sink-or-swim approach, ultimately creating work-arounds to keep those who can’t figure out how to “swim” from making important decisions. But it doesn’t have to be this way. To demystify what critical thinking is and how it is developed, the author’s team turned to three research-backed models: The Halpern Critical Thinking Assessment, Pearson’s RED Critical Thinking Model, and Bloom’s Taxonomy. Using these models, they developed the Critical Thinking Roadmap, a framework that breaks critical thinking down into four measurable phases: the ability to execute, synthesize, recommend, and generate.

With critical thinking ranking among the most in-demand skills for job candidates , you would think that educational institutions would prepare candidates well to be exceptional thinkers, and employers would be adept at developing such skills in existing employees. Unfortunately, both are largely untrue.

• Matt Plummer (@mtplummer) is the founder of Zarvana, which offers online programs and coaching services to help working professionals become more productive by developing time-saving habits. Before starting Zarvana, Matt spent six years at Bain & Company spin-out, The Bridgespan Group, a strategy and management consulting firm for nonprofits, foundations, and philanthropists.  

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Critical Thinking Definition, Skills, and Examples

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Critical thinking refers to the ability to analyze information objectively and make a reasoned judgment. It involves the evaluation of sources, such as data, facts, observable phenomena, and research findings.

Good critical thinkers can draw reasonable conclusions from a set of information, and discriminate between useful and less useful details to solve problems or make decisions. These skills are especially helpful at school and in the workplace, where employers prioritize the ability to think critically. Find out why and see how you can demonstrate that you have this ability.

Examples of Critical Thinking

The circumstances that demand critical thinking vary from industry to industry. Some examples include:

• A triage nurse analyzes the cases at hand and decides the order by which the patients should be treated.
• A plumber evaluates the materials that would best suit a particular job.
• An attorney reviews the evidence and devises a strategy to win a case or to decide whether to settle out of court.
• A manager analyzes customer feedback forms and uses this information to develop a customer service training session for employees.

Why Do Employers Value Critical Thinking Skills?

Employers want job candidates who can evaluate a situation using logical thought and offer the best solution.

Someone with critical thinking skills can be trusted to make decisions independently, and will not need constant handholding.

Hiring a critical thinker means that micromanaging won't be required. Critical thinking abilities are among the most sought-after skills in almost every industry and workplace. You can demonstrate critical thinking by using related keywords in your resume and cover letter and during your interview.

How to Demonstrate Critical Thinking in a Job Search

If critical thinking is a key phrase in the job listings you are applying for, be sure to emphasize your critical thinking skills throughout your job search.

Add Keywords to Your Resume

You can use critical thinking keywords (analytical, problem solving, creativity, etc.) in your resume. When describing your work history, include top critical thinking skills that accurately describe you. You can also include them in your resume summary, if you have one.

For example, your summary might read, “Marketing Associate with five years of experience in project management. Skilled in conducting thorough market research and competitor analysis to assess market trends and client needs, and to develop appropriate acquisition tactics.”

Mention Skills in Your Cover Letter

Include these critical thinking skills in your cover letter. In the body of your letter, mention one or two of these skills, and give specific examples of times when you have demonstrated them at work. Think about times when you had to analyze or evaluate materials to solve a problem.

Show the Interviewer Your Skills

You can use these skill words in an interview. Discuss a time when you were faced with a particular problem or challenge at work and explain how you applied critical thinking to solve it.

Some interviewers will give you a hypothetical scenario or problem, and ask you to use critical thinking skills to solve it. In this case, explain your thought process thoroughly to the interviewer. He or she is typically more focused on how you arrive at your solution rather than the solution itself. The interviewer wants to see you analyze and evaluate (key parts of critical thinking) the given scenario or problem.

Of course, each job will require different skills and experiences, so make sure you read the job description carefully and focus on the skills listed by the employer.

Top Critical Thinking Skills

Keep these in-demand skills in mind as you refine your critical thinking practice —whether for work or school.

Part of critical thinking is the ability to carefully examine something, whether it is a problem, a set of data, or a text. People with analytical skills can examine information, understand what it means, and properly explain to others the implications of that information.

• Asking Thoughtful Questions
• Data Analysis
• Interpretation
• Questioning Evidence
• Recognizing Patterns

Communication

Often, you will need to share your conclusions with your employers or with a group of classmates or colleagues. You need to be able to communicate with others to share your ideas effectively. You might also need to engage in critical thinking in a group. In this case, you will need to work with others and communicate effectively to figure out solutions to complex problems.

• Active Listening
• Collaboration
• Explanation
• Interpersonal
• Presentation
• Verbal Communication
• Written Communication

Critical thinking often involves creativity and innovation. You might need to spot patterns in the information you are looking at or come up with a solution that no one else has thought of before. All of this involves a creative eye that can take a different approach from all other approaches.

• Flexibility
• Conceptualization
• Imagination
• Drawing Connections
• Synthesizing

Open-Mindedness

To think critically, you need to be able to put aside any assumptions or judgments and merely analyze the information you receive. You need to be objective, evaluating ideas without bias.

• Objectivity
• Observation

Problem-Solving

Problem-solving is another critical thinking skill that involves analyzing a problem, generating and implementing a solution, and assessing the success of the plan. Employers don’t simply want employees who can think about information critically. They also need to be able to come up with practical solutions.

• Attention to Detail
• Clarification
• Decision Making
• Groundedness
• Identifying Patterns

More Critical Thinking Skills

• Inductive Reasoning
• Deductive Reasoning
• Noticing Outliers
• Adaptability
• Emotional Intelligence
• Brainstorming
• Optimization
• Restructuring
• Integration
• Strategic Planning
• Project Management
• Ongoing Improvement
• Causal Relationships
• Case Analysis
• Diagnostics
• SWOT Analysis
• Business Intelligence
• Quantitative Data Management
• Qualitative Data Management
• Risk Management
• Scientific Method
• Consumer Behavior

Key Takeaways

• Demonstrate you have critical thinking skills by adding relevant keywords to your resume.
• Mention pertinent critical thinking skills in your cover letter, too, and include an example of a time when you demonstrated them at work.
• Finally, highlight critical thinking skills during your interview. For instance, you might discuss a time when you were faced with a challenge at work and explain how you applied critical thinking skills to solve it.

University of Louisville. " What is Critical Thinking ."

American Management Association. " AMA Critical Skills Survey: Workers Need Higher Level Skills to Succeed in the 21st Century ."

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What is Critical Thinking and Why is it Valuable in the Workplace?

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• > What is Critical Thinking and Why is it Valuable in the Workplace?

There are times at work when you simply have to “do.” A tight deadline, a demanding project outline, or a highly particular superior might mean that it makes sense to complete a task without too much mental tinkering. But work like this can be unsustainable and worse — it won’t leverage your ability to think critically.

There is value in thinking critically in every aspect of your life. From making decisions in your personal life, to interrogating the media you consume, to assessing your work with a critical eye, applying critical thinking is an essential skill everyone should be trying to hone.

At your workplace, critical thinking can distinguish you as a leader, and a valuable mind to bounce ideas off. It can help improve the quality of your work, and the perception those higher up the chain have of you.

Here’s what you need to know about critical thinking in the workplace:

What Exactly is “Critical Thinking”?

  In a nutshell, critical thinking is the ability to think reasonably, detaching yourself from personal bias, emotional responses, and subjective opinions. It involves using the data at hand to make a reasoned choice without falling prey to the temptations of doing things simply because they’ve always been done a certain way.

Critical thinking takes time. It might be quicker simply to take instruction at face value, or rely on the traditions of your team. But without analyzing the reasons behind decisions and tasks, it becomes extremely easy to adopt bad habits. This might be time-wasting meetings, inefficient uses of effort, or poor interactions with team members. Taking the time to ask “why” you’re doing something is the first step to thinking critically.

Sometimes, data is available which allows you to make reasoned decisions based on absolute facts. If you can show that a new best practice can objectively improve current processes with hard data, you’ve used the very basics of critical thinking. That said, actual numbers aren’t always available when making a decision. Real critical thinking involves taking a careful look at situations and making a decision based on what is known, not what is felt.

Why Is Critical Thinking Important in the Workplace?

The short answer to the above question is this: critical thinkers make the best decisions, most often. And in the workplace, where choices about how to complete tasks, communicate information, relate with coworkers, and develop strategy are so common, critical thinkers are extremely valuable.

A savvy hiring manager will make this part of the recruitment process. It’s pretty easy to gauge how someone is inclined to solve a problem — ask them how they would deal with a specific situation, and give them the opportunity to use their critical thinking skills, versus deferring to an emotional, or prescribed reaction. Employing people who can think and act reasonably will pay enormous dividends down the road.

Using your critical thinking skills in the workplace will define you as a problem solver. This is not only useful career-wise (although having upper-level people at your company think highly of you is undoubtedly a benefit) it also establishes you as a leader among your fellow team members. Demonstrating your ability to solve problems and accomplish goals effectively will help instill confidence in you with all your coworkers.

How to Use Critical Thinking in the Workplace

The first step to actually using critical thinking is approaching every situation with an open mind. You need to be receptive to all information available, not just the kind that satisfies your preconceived notions or personal biases. This can be easier said than done, of course — lessons learned and beliefs held are often done so with a reason. But when it comes to critical thinking, it’s important to analyze each situation independently.

Once you’ve analyzed a situation with an open mind, you need to consider how to communicate it properly. It’s all very well and good to approach situations with objective logic, but it doesn’t do you any favours to sound like  Mr. Spock  when you’re conveying your conclusions. Be tactful, patient and humble when you are explaining how and why you’ve come to decisions. Use data if available to support your findings, but understand that not everyone is able to remove emotion from situations.

The final, and perhaps least obvious, application with critical thinking is creativity. Often, getting creative means pushing boundaries and reshaping convention. This means taking a risk — one that can often be worth the reward. Using a critical thinking approach when getting creative can help you mitigate the risk, and better determine what value your creativity can bring. It will help you and your team try new things and reinvent current processes while hopefully not rocking the boat too much.

Learn More About Critical Thinking

Critical thinking is a valuable skill for all aspects of your life. It benefits problem solving, creativity, and teamwork. And it translates particularly well to the workplace, where it can distinguish you as a valuable employee and leader.

Taking the extra time to examine things objectively, make decisions based on logic, and communicate it tactfully will help you, those you work with, and your work goals prosper. To learn more about how to do that, have a look at our  Critical Thinking and Problem Solving for Effective Decision-Making   workshop and register today!

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Critical Thinking and Decision-Making  - What is Critical Thinking?

Critical thinking and decision-making  -, what is critical thinking, critical thinking and decision-making what is critical thinking.

Critical Thinking and Decision-Making: What is Critical Thinking?

Lesson 1: what is critical thinking, what is critical thinking.

Critical thinking is a term that gets thrown around a lot. You've probably heard it used often throughout the years whether it was in school, at work, or in everyday conversation. But when you stop to think about it, what exactly is critical thinking and how do you do it ?

Watch the video below to learn more about critical thinking.

Simply put, critical thinking is the act of deliberately analyzing information so that you can make better judgements and decisions . It involves using things like logic, reasoning, and creativity, to draw conclusions and generally understand things better.

This may sound like a pretty broad definition, and that's because critical thinking is a broad skill that can be applied to so many different situations. You can use it to prepare for a job interview, manage your time better, make decisions about purchasing things, and so much more.

The process

As humans, we are constantly thinking . It's something we can't turn off. But not all of it is critical thinking. No one thinks critically 100% of the time... that would be pretty exhausting! Instead, it's an intentional process , something that we consciously use when we're presented with difficult problems or important decisions.

Improving your critical thinking

In order to become a better critical thinker, it's important to ask questions when you're presented with a problem or decision, before jumping to any conclusions. You can start with simple ones like What do I currently know? and How do I know this? These can help to give you a better idea of what you're working with and, in some cases, simplify more complex issues.  

Real-world applications

Let's take a look at how we can use critical thinking to evaluate online information . Say a friend of yours posts a news article on social media and you're drawn to its headline. If you were to use your everyday automatic thinking, you might accept it as fact and move on. But if you were thinking critically, you would first analyze the available information and ask some questions :

• What's the source of this article?
• Is the headline potentially misleading?
• What are my friend's general beliefs?
• Do their beliefs inform why they might have shared this?

After analyzing all of this information, you can draw a conclusion about whether or not you think the article is trustworthy.

Critical thinking has a wide range of real-world applications . It can help you to make better decisions, become more hireable, and generally better understand the world around you.

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Why Critical Thinking Matters in Your Business

Critical thinking should become a second-nature skill for leaders and employees across your organization.

Table of Contents

Many professionals hope to pursue careers they’re passionate about so they can find joy and meaning in their work. Caring deeply about your work is vital for engagement and productivity, but balancing emotions with critical thinking is essential in the workplace. 

When employees engage in critical thinking, they use an independent, reflective thought process to evaluate issues and solve problems based on knowledge and objective evidence. 

Critical thinking skills can guide your organization toward success, but to truly maximize the problem-solving benefits of critical thinking, it’s crucial to teach this skill to your entire team. We’ll explore critical thinking skills and how to teach them in the workplace to help your business improve its decision-making and problem-solving. 

What is critical thinking?

Jen Lawrence, co-author of Engage the Fox: A Business Fable About Thinking Critically and Motivating Your Team , defines critical thinking as “the ability to solve problems effectively by systematically gathering information about an issue, generating further ideas involving a variety of perspectives, evaluating the information using logic, and making sure everyone involved is on board.”

This is a complex definition for a challenging concept. Though critical thinking might seem as straightforward as stepping back and using a formal thinking process instead of reacting instinctively to conflicts or problems, it is actually a much more challenging task.

Critical thinking’s ultimate goal is ensuring you have the best answer to a problem with maximum buy-in from all parties involved – an outcome that will ultimately save your business time, money and stress.

Why is critical thinking essential in the workplace?

A World Economic Forum report revealed that critical thinking is one of the most in-demand career skills employers seek when trying to attract and retain the best employees – and employers believe critical thinking skills will become even more necessary in the coming years. 

Critical thinking in the workplace guarantees objective and efficient problem-solving, ultimately reducing costly errors and ensuring that your organization’s resources are used wisely. Team members employing critical thinking can connect ideas, spot errors and inconsistencies, and make the best decisions most often. 

Employees with critical thinking are also more likely to accomplish the following:

• Analyzing information
• Thinking outside the box
• Coming up with creative solutions to sudden problems
• Devising thought-through, systematic plans
• Requiring less supervision

What are critical thinking skills?

Critical thinking is a soft skill that comprises multiple interpersonal and analytical abilities and attributes. Here are some essential critical thinking skills that can support workforce success.

• Observation: Employees with critical thinking can easily sense and identify an existing problem – and even predict potential issues – based on their experience and sharp perception. They’re willing to embrace multiple points of view and look at the big picture. 
• Analytical thinking: Analytical thinkers collect data from multiple sources, reject bias, and ask thoughtful questions. When approaching a problem, they gather and double-check facts, assess independent research, and sift through information to determine what’s accurate and what can help resolve the problem. 
• Open-mindedness: Employees who demonstrate critical thinking are open-minded – not afraid to consider opinions and information that differ from their beliefs and assumptions. They listen to colleagues; they can let go of personal biases and recognize that a problem’s solution can come from unexpected sources. 
• Problem-solving attitude: Critical thinkers possess a positive attitude toward problem-solving and look for optimal solutions to issues they’ve identified and analyzed. They are usually proactive and willing to offer suggestions based on all the information they receive. [Related article: How to Develop a Positive Attitude in the Workplace ]
• Communication: When managers make a decision, they must share it with the rest of the team and other stakeholders. Critical thinkers demonstrate excellent communication skills and can provide supporting arguments and evidence that substantiate the decision to ensure the entire team is on the same page. 

What are the benefits of critical thinking in the workplace?

Many workplaces operate at a frantic tempo that reinforces hasty thinking and rushed business decisions, resulting in costly mistakes and blunders. When employees are trained in critical thinking, they learn to slow the pace and gather crucial information before making decisions. 

Along with reducing costly errors, critical thinking in the workplace brings the following benefits: 

• Critical thinking improves communication. When employees think more clearly and aren’t swayed by emotion, they communicate better. “If you can think more clearly and better articulate your positions, you can better engage in discussions and make a much more meaningful contribution in your job,” said David Welton, managing partner at Grove Critical Thinking.
• Critical thinking boosts emotional intelligence. It might seem counterintuitive to associate analytical rationality with emotional intelligence . However, team members who possess critical thinking skills are less prone to rash, emotion-driven decisions. Instead, they take time to analyze the situation and make the most informed decision while being mindful and respectful of the emotional and ethical implications. 
• Critical thinking encourages creativity. Critical thinkers are open to new ideas and perspectives and accumulate a significant amount of information when facing decisions. Because of this, they’re more likely to come up with creative solutions . They are also curious and don’t shy away from asking open-ended questions. 
• Critical thinking saves time and money. By encouraging critical thinking in the workplace, you minimize the need for supervision, catch potential problems early, promote independence and initiative, and free managers to focus on other duties. All this helps your company save valuable time and resources. 

How do you teach critical thinking in the workplace?

Experts agree that critical thinking is a teachable skill. Both Lawrence and Welton recommend exploring critical thinking training programs and methods to improve your workplace’s critical thinking proficiency. Here’s a breakdown of how to teach critical thinking in the workplace: 

• Identify problem areas. Executives and managers should assess workplace areas most lacking in critical thinking. If mistakes are consistently made, determine whether the issue is a lack of critical thinking or an inherent issue with a team or process. After identifying areas that lack critical thinking, research the type of training best suited to your organization. 
• Start small. Employees newly embracing critical thinking might have trouble tackling large issues immediately. Instead, present them with smaller challenges. “Start practicing critical thinking as a skill with smaller problems as examples, and then work your way up to larger problems,” Lawrence said.
• Act preemptively. Teaching and implementing critical thinking training and methodology takes time and patience. Lawrence emphasized that critical thinking skills are best acquired during a time of calm. It might feel urgent to seek critical thinking during a crisis, but critical thinking is a challenging skill to learn amid panic and stress. Critical thinking training is best done preemptively so that when a crisis hits, employees will be prepared and critical thinking will come naturally.
• Allow sufficient time. From a managerial perspective, giving employees extra time on projects or problems might feel stressful in the middle of deadlines and executive pressures. But if you want those working for you to engage in critical thinking processes, it’s imperative to give them ample time. Allowing employees sufficient time to work through their critical thinking process can save the company time and money in the long run.

How do you identify successful critical thinking?

Successful critical thinking happens during a crisis, not after.

Lawrence provided an example involving restaurants and waitstaff: If a customer has a bad experience at a restaurant, a server using critical thinking skills will be more likely to figure out a solution to save the interaction, such as offering a free appetizer or discount. “This can save the hard-earned customer relationship you spent a lot of marketing dollars to create,” Lawrence said. This concept is applicable across many business and organizational structures. 

You should also be aware of signs of a lack of critical thinking. Lawrence pointed out that companies that change strategy rapidly, moving from one thing to the next, are likely not engaging in critical thinking. This is also the case at companies that seem to have good ideas but have trouble executing them.

As with many issues in business, company leadership determines how the rest of the organization acts. If leaders have excellent ideas but don’t follow critical thinking processes, their team will not buy into those ideas, and the company will suffer. This is why critical thinking skills often accompany positive communication skills.

“Critical thinking doesn’t just help you arrive at the best answer, but at a solution most people embrace,” Lawrence said. Modeling critical thinking at the top will help the skill trickle down to the rest of the organization, no matter your company’s type or size.

Critical thinking is the key to your business success

When critical thinking is actively implemented in an organization, mistakes are minimized, and operations run more seamlessly. 

With training, time and patience, critical thinking can become a second-nature skill for employees at all levels of experience and seniority. The money, time and conflict you’ll save in the long run are worth the extra effort of implementing critical thinking in your workplace.

Rebecka Green contributed to the writing and reporting in this article. Source interviews were conducted for a previous version of this article.

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Catch These Benefits! 13 Examples of Critical Thinking in the Workplace

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Your team is dealing with a sudden decrease in sales, and you’re not sure why.

When this happens, do you quickly make random changes and hope they work? Or do you pause, bring your team together , and analyze the problem using critical thinking?

In the pages ahead, we’ll share examples of critical thinking in the workplace to show how critical thinking can help you build a successful team and business.

Ready to make critical thinking a part of your office culture?

Let’s dive in!

What Is Critical Thinking? A Quick Definition

Critical thinking is the systematic approach of being a sharp-minded analyst. It involves asking questions, verifying facts, and using your intellect to make decisions and solve problems.

The process of thinking critically is built upon a foundation of six major steps:

• Comprehension
• Application
• Creation/Action

First, you gather “knowledge” by learning about something and understanding it. After that, you put what you’ve learned into action, known as “application.” When you start looking closely at the details, you do the “analysis.”

After analyzing, you put all those details together to create something new, which we call “synthesis.” Finally, you take action based on all your thinking, and that’s the “creation” or “action” step.

Examples of Critical Thinking in the Workplace

Even if the tasks are repetitive, or even if employees are required to follow strict rules, critical thinking is still important. It helps to deal with unexpected challenges and improve processes.

Let’s delve into 13 real examples to see how critical thinking works in practice.

1. Evaluating the pros and cons of each option

Are you unsure which choice is the best? Critical thinking helps you look at the good and bad sides of each option. This ensures that you make decisions based on facts and not just guesses.

Product development : For example, a product development team is deciding whether to launch a new product . They must evaluate the pros and cons of various features, production methods, and marketing strategies to make an informed decision. Obviously, the more complete their evaluation is, the better decisions they can make.

2. Breaking down complex problems into smaller, manageable parts

In the face of complex problems, critical thinkers are able to make the problem easier to solve. How? They create a step-by-step process to address each component separately.

Product deliveries and customer support . Imagine you work in a customer service department, and there has been a sudden increase in customer complaints about delayed deliveries. You need to figure out the root causes and come up with a solution.

So, you break down the problem into pieces – the shipping process, warehouse operations, delivery routes, customer communication, and product availability. This helps you find out the major causes, which are:

• insufficient staff in the packaging department, and
• high volume of orders during specific weeks in a year.

So, when you focus on smaller parts, you can understand and address each aspect better. As a result, you can find practical solutions to the larger issue of delayed deliveries.

3. Finding, evaluating and using information effectively

In today’s world, information is power. Using it wisely can help you and your team succeed. And critical thinkers know where to find the right information and how to check if it’s reliable.

Market research : Let’s say a marketing team is conducting market research to launch a new product. They must find, assess, and use market data to understand customer needs, competitor tactics, and market trends. Only with this information at hand can they create an effective marketing plan.

4. Paying attention to details while also seeing the bigger picture

Are you great at noticing small things? But can you also see how they fit into the larger picture? Critical thinking helps you do both. It’s like zooming in and out with a camera. Why is it essential? It helps you see the full story and avoid tunnel vision.

Strategic planning . For instance, during strategic planning, executives must pay attention to the details of the company’s financial data, market changes, and internal potential. At the same time, they must consider the bigger picture of long-term goals and growth strategies.

5. Making informed decisions by considering all available information

Ever made a choice without thinking it through? Critical thinkers gather all the facts before they decide. It ensures your decisions are smart and well-informed.

Data analysis . For example, data analysts have to examine large datasets to discover trends and patterns. They use critical thinking to understand the significance of these findings, get useful insights, and provide recommendations for improvement.

6. Recognizing biases and assumptions

Too many workplaces suffer from unfair and biased decisions. Make sure yours isn’t on this list. Critical thinkers are self-aware and can spot their own biases. Obviously, this allows them to make more objective decisions.

Conflict resolution . Suppose a manager needs to mediate a conflict between two team members. Critical thinking is essential to understand the underlying causes, evaluate the validity of each person’s opinion, and find a fair solution.

Hiring decisions . Here’s another example. When hiring new employees, HR professionals need to critically assess candidates’ qualifications, experience, and cultural fit. At the same time, they have to “silence” their own assumptions to make unbiased hiring decisions.

7. Optimizing processes for efficiency

Critical thinking examples in the workplace clearly show how teams can improve their processes.

Customer service . Imagine a company that sells gadgets. When customers have problems, the customer service team reads their feedback. For example, if many people struggle to use a gadget, they think about why that’s happening. Maybe the instructions aren’t clear, or the gadget is too tricky to set up.

So, they work together to make things better. They make a new, easier guide and improve the gadget’s instructions. As a result, fewer customers complain, and everyone is happier with the products and service.

8. Analyzing gaps and filling them in

Discovering problems in your company isn’t always obvious. Sometimes, you need to find what’s not working well to help your team do better. That’s where critical thinking comes in.

Training and development . HR professionals, for instance, critically analyze skill gaps within the organization to design training programs. Without deep analysis, they can’t address specific needs and upskill their employees .

9. Contributing effectively to team discussions

In a workplace, everyone needs to join meetings by saying what they think and listening to everyone else. Effective participation, in fact, depends on critical thinking because it’s the best shortcut to reach collective decisions.

Team meetings . In a brainstorming session, you and your colleagues are like puzzle pieces, each with a unique idea. To succeed, you listen to each other’s thoughts, mix and match those ideas, and together, you create the perfect picture – the best plan for your project.

10. Contributing effectively to problem-solving

Effective problem-solving typically involves critical thinking, with team members offering valuable insights and solutions based on their analysis of the situation.

Innovative SaaS product development . Let’s say a cross-functional team faces a challenging innovation problem. So, they use critical thinking to brainstorm creative solutions and evaluate the feasibility of each idea. Afterwards, they select the most promising one for further development.

11. Making accurate forecasts

Understanding critical thinking examples is essential in another aspect, too. In fact, critical thinking allows companies to prepare for what’s coming, reducing unexpected problems.

Financial forecasting . For example, finance professionals critically assess financial data, economic indicators, and market trends to make accurate forecasts. This data helps to make financial decisions, such as budget planning or investment strategies.

12. Assessing potential risks and recommending adjustments

Without effective risk management , you’ll constantly face issues when it’s too late to tackle them. But when your team has smart thinkers who can spot problems and figure out how they might affect you, you’ll have no need to worry.

Compliance review . Compliance officers review company policies and practices to ensure they align with relevant laws and regulations. They want to make sure everything we do follows the law. If they find anything that could get us into trouble, they’ll suggest changes to keep us on the right side of the law.

13. Managing the crisis

Who else wants to minimize damage and protect their business? During a crisis, leaders need to think critically to assess the situation, make rapid decisions, and allocate resources effectively.

Security breach in a big IT company . Suppose you’ve just discovered a major security breach. This is a crisis because sensitive customer data might be at risk, and it could damage your company’s reputation.

To manage this crisis, you need to think critically. First, you must assess the situation. You investigate how the breach happened, what data might be compromised, and how it could affect your customers and your business. Next, you have to make decisions. You might decide to shut down the affected systems to prevent further damage. By taking quick, well-planned actions, you can minimize the damage and protect your business.

Encouraging Critical Thinking in Your Team: A Brief Manager’s Guide

According to Payscale’s survey, 60% of managers believe that critical thinking is the top soft skill that new graduates lack. Why should you care? Well, among these graduates, there’s a good chance that one could eventually become a part of your team down the road.

So, how do you create a workplace where critical thinking is encouraged and cultivated? Let’s find out.

Step 1: Make Your Expectations Clear

First things first, make sure your employees know why critical thinking is important. If they don’t know how critical it is, it’s time to tell them. Explain why it’s essential for their growth and the company’s success.

Step 2: Encourage Curiosity

Do your employees ask questions freely? Encourage them to! A workplace where questions are welcomed is a breeding ground for critical thinking. And remember, don’t shut down questions with a “That’s not important.” Every question counts.

Step 3: Keep Learning Alive

Encourage your team to keep growing. Learning new stuff helps them become better thinkers. So, don’t let them settle for “I already know enough.” Provide your team with inspiring examples of critical thinking in the workplace. Let them get inspired and reach new heights.

Step 4: Challenge, Don’t Spoon-Feed

Rethink your management methods, if you hand your employees everything on a silver platter. Instead, challenge them with tasks that make them think. It might be tough, but don’t worry. A little struggle can be a good thing.

Step 5: Embrace Different Ideas

Do you only like ideas that match your own? Well, that’s a no-no. Encourage different ideas, even if they sound strange. Sometimes, the craziest ideas lead to the best solutions.

Step 6: Learn from Mistakes

Mistakes happen. So, instead of pointing fingers, ask your employees what they learned from the mistake. Don’t let them just say, “It’s not my fault.”

Step 7: Lead the Way

Are you a critical thinker yourself? Show your employees how it’s done. Lead by example. Don’t just say, “Do as I say!”

Wrapping It Up!

As we’ve seen, examples of critical thinking in the workplace are numerous. Critical thinking shows itself in various scenarios, from evaluating pros and cons to breaking down complex problems and recognizing biases.

The good news is that critical thinking isn’t something you’re born with but a skill you can nurture and strengthen. It’s a journey of growth, and managers are key players in this adventure. They can create a space where critical thinking thrives by encouraging continuous learning.

Remember, teams that cultivate critical thinking will be pioneers of adaptation and innovation. They’ll be well-prepared to meet the challenges of tomorrow’s workplace with confidence and competence.

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• What Is Critical Thinking? | Definition & Examples

What Is Critical Thinking? | Definition & Examples

Published on May 30, 2022 by Eoghan Ryan . Revised on May 31, 2023.

Critical thinking is the ability to effectively analyze information and form a judgment .

To think critically, you must be aware of your own biases and assumptions when encountering information, and apply consistent standards when evaluating sources .

Critical thinking skills help you to:

• Identify credible sources
• Evaluate and respond to arguments
• Assess alternative viewpoints
• Test hypotheses against relevant criteria

Table of contents

Why is critical thinking important, critical thinking examples, how to think critically, other interesting articles, frequently asked questions about critical thinking.

Critical thinking is important for making judgments about sources of information and forming your own arguments. It emphasizes a rational, objective, and self-aware approach that can help you to identify credible sources and strengthen your conclusions.

Critical thinking is important in all disciplines and throughout all stages of the research process . The types of evidence used in the sciences and in the humanities may differ, but critical thinking skills are relevant to both.

In academic writing , critical thinking can help you to determine whether a source:

• Is free from research bias
• Provides evidence to support its research findings
• Considers alternative viewpoints

Outside of academia, critical thinking goes hand in hand with information literacy to help you form opinions rationally and engage independently and critically with popular media.

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Critical thinking can help you to identify reliable sources of information that you can cite in your research paper . It can also guide your own research methods and inform your own arguments.

Outside of academia, critical thinking can help you to be aware of both your own and others’ biases and assumptions.

Academic examples

However, when you compare the findings of the study with other current research, you determine that the results seem improbable. You analyze the paper again, consulting the sources it cites.

You notice that the research was funded by the pharmaceutical company that created the treatment. Because of this, you view its results skeptically and determine that more independent research is necessary to confirm or refute them. Example: Poor critical thinking in an academic context You’re researching a paper on the impact wireless technology has had on developing countries that previously did not have large-scale communications infrastructure. You read an article that seems to confirm your hypothesis: the impact is mainly positive. Rather than evaluating the research methodology, you accept the findings uncritically.

Nonacademic examples

However, you decide to compare this review article with consumer reviews on a different site. You find that these reviews are not as positive. Some customers have had problems installing the alarm, and some have noted that it activates for no apparent reason.

You revisit the original review article. You notice that the words “sponsored content” appear in small print under the article title. Based on this, you conclude that the review is advertising and is therefore not an unbiased source. Example: Poor critical thinking in a nonacademic context You support a candidate in an upcoming election. You visit an online news site affiliated with their political party and read an article that criticizes their opponent. The article claims that the opponent is inexperienced in politics. You accept this without evidence, because it fits your preconceptions about the opponent.

There is no single way to think critically. How you engage with information will depend on the type of source you’re using and the information you need.

However, you can engage with sources in a systematic and critical way by asking certain questions when you encounter information. Like the CRAAP test , these questions focus on the currency , relevance , authority , accuracy , and purpose of a source of information.

When encountering information, ask:

• Who is the author? Are they an expert in their field?
• What do they say? Is their argument clear? Can you summarize it?
• When did they say this? Is the source current?
• Where is the information published? Is it an academic article? Is it peer-reviewed ?
• Why did the author publish it? What is their motivation?
• How do they make their argument? Is it backed up by evidence? Does it rely on opinion, speculation, or appeals to emotion ? Do they address alternative arguments?

Critical thinking also involves being aware of your own biases, not only those of others. When you make an argument or draw your own conclusions, you can ask similar questions about your own writing:

• Am I only considering evidence that supports my preconceptions?
• Is my argument expressed clearly and backed up with credible sources?
• Would I be convinced by this argument coming from someone else?

If you want to know more about ChatGPT, AI tools , citation , and plagiarism , make sure to check out some of our other articles with explanations and examples.

• ChatGPT vs human editor
• ChatGPT citations
• Is ChatGPT trustworthy?
• Using ChatGPT for your studies
• What is ChatGPT?
• Chicago style
• Paraphrasing

 Plagiarism

• Types of plagiarism
• Self-plagiarism
• Avoiding plagiarism
• Academic integrity
• Consequences of plagiarism
• Common knowledge

Critical thinking refers to the ability to evaluate information and to be aware of biases or assumptions, including your own.

Like information literacy , it involves evaluating arguments, identifying and solving problems in an objective and systematic way, and clearly communicating your ideas.

Critical thinking skills include the ability to:

You can assess information and arguments critically by asking certain questions about the source. You can use the CRAAP test , focusing on the currency , relevance , authority , accuracy , and purpose of a source of information.

Ask questions such as:

• Who is the author? Are they an expert?
• How do they make their argument? Is it backed up by evidence?

A credible source should pass the CRAAP test  and follow these guidelines:

• The information should be up to date and current.
• The author and publication should be a trusted authority on the subject you are researching.
• The sources the author cited should be easy to find, clear, and unbiased.
• For a web source, the URL and layout should signify that it is trustworthy.

Information literacy refers to a broad range of skills, including the ability to find, evaluate, and use sources of information effectively.

Being information literate means that you:

• Know how to find credible sources
• Use relevant sources to inform your research
• Understand what constitutes plagiarism
• Know how to cite your sources correctly

Confirmation bias is the tendency to search, interpret, and recall information in a way that aligns with our pre-existing values, opinions, or beliefs. It refers to the ability to recollect information best when it amplifies what we already believe. Relatedly, we tend to forget information that contradicts our opinions.

Although selective recall is a component of confirmation bias, it should not be confused with recall bias.

On the other hand, recall bias refers to the differences in the ability between study participants to recall past events when self-reporting is used. This difference in accuracy or completeness of recollection is not related to beliefs or opinions. Rather, recall bias relates to other factors, such as the length of the recall period, age, and the characteristics of the disease under investigation.

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Defining Critical Thinking

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What Is Critical Thinking? | Meaning & Examples

Critical thinking is the process of analyzing information logically and overcoming assumptions, biases, and logical fallacies. Developing critical thinking skills allows us to evaluate information as objectively as possible and reach well-founded conclusions.

Critical thinking example

Thinking critically is a crucial part of academic success, professional development, civic engagement, and personal decision-making.

Table of contents

What is critical thinking, why is critical thinking important, critical thinking strategies.

Critical thinking is the process of evaluating information and arguments in a disciplined and systematic way. It involves questioning assumptions, assessing evidence, and using logical reasoning to form well-reasoned judgments.

Key critical thinking skills:

• Avoiding unfounded assumptions
• Identifying and countering biases
• Recognizing and refuting logical fallacies

These practices enable us to make informed decisions, analyze evidence objectively, consider multiple perspectives, reflect on our own biases, and seek reliable sources.

Critical thinking is enhanced by the deliberate study of biases, logical fallacies, and the different forms of reasoning:

• Deductive reasoning: Drawing specific conclusions from general premises
• Inductive reasoning: Generalizing from specific observations
• Analogical reasoning: Drawing parallels between similar situations
• Abductive reasoning: Inferring the most likely explanation from incomplete evidence

When assessing sources, critical thinking requires evaluating several factors:

• Credibility: Check the author’s qualifications and the publication’s reputation.
• Evidence: Verify that the information is supported by data and references.
• Bias: Identify any potential biases or conflicts of interest.
• Currency: Ensure the information is up-to-date and relevant.
• Purpose: Understand the motivation behind the source and whether it aims to inform, persuade, or sell.

Critical thinking is crucial to decision-making and problem-solving in many domains of life. Social media disinformation and irresponsible uses of AI make it more important than ever to be able to distinguish between credible information and misleading or false content.

Developing critical thinking skills is an essential part of fostering independent thinking, allowing us to:

• Make informed decisions
• Solve complex problems
• Evaluate the logic of arguments

In the process of developing these skills, we become less susceptible to biases, fallacies, and propaganda.

Examples of critical thinking

Critical thinking is an essential part of consuming any form of media, including news, marketing, entertainment, and social media. Media platforms are commonly used to promote biased or manipulative messages, often in a subtle way.

Critical thinking in media example

A news segment claims eating chocolate daily improves cognitive function. After reading more about the research, you find the study had a small sample size and was funded by a chocolate company, indicating bias. This leads you to conclude the claim is unreliable.

Critical thinking is fundamental in logic, math, law, science, and other academic and professional domains. The scientific method is a quintessential example of systematized critical thinking.

Critical thinking in science example

• Formulate a hypothesis.
• Design experiments.
• Analyze data.
• Draw conclusions.
• Revise the hypothesis if necessary.

Academic research requires advanced critical thinking skills.

Critical thinking academic example

• Evaluating the methodology of each study to determine their reliability and validity
• Checking for potential biases, such as funding sources or conflicts of interest
• Comparing the sample sizes and demographics of the studies to understand the context of their findings
• Synthesizing the results, highlighting common trends and discrepancies, and considering the limitations of each study

Critical thinking enhances informed decision-making by equipping us to recognize biases, identify logical fallacies, evaluate evidence, consider alternative perspectives, and learn to identify credible sources.

Key strategies:

• Recognize biases.
• Identify logical fallacies.
• Evaluate sources and evidence.
• Consider alternative perspectives.

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What Critical Thinking Is—And 7 Ways to Improve Yours

Making a hire. Debugging a website glitch. Deciding how to tell your boss they have a stain on their shirt.

All of these tasks, and more, require critical thinking skills. And whether you think you have them or not, they’re critical (see what we did there?) for your career—here’s why.

What is critical thinking and why is it so important?

Critical thinking “requires us to give a second thought to our own interpretations” as we’re making a decision or trying to understand a given situation, Constance Dierickx , a clinical psychologist and decision-making coach for CEOs and executives, told The Muse.

There are three steps to critical thinking, according to Lily Drabkin, a graduate student specializing in organizational psychology who facilitates a class called “Developing Critical Thinkers” at Columbia University:

• Becoming aware of our assumptions : This is the process of tuning into what we’re believing or thinking, otherwise known as metacognition.
• Researching our assumptions: This is the process of checking our assumptions using a wide range of sources. “Generally, it can be helpful to involve other people who can help us see ourselves in our actions from unfamiliar perspectives,” Drabkin said.
• Testing our analysis: This step involves putting our research into action to see if it’s accurate, as well as being open to our initial assumptions being wrong and ready to change our perspective.

Critical thinking is beneficial for building relationships, starting or pivoting your career, or even just doing your everyday job. It’s also a highly-sought-after skill in job seekers. “You want someone who has good critical thinking skills because they're not going to be an attention sponge,” Muse career coach Yolanda Owens said. “They're going to be able to figure things out and…be more resourceful.”

Here are two other ways it’s helpful to be good at critical thinking:

Critical thinking leads to better decision-making

Owens pointed out that good critical thinkers always seek to understand the “why.” “When they can do that, they're better problem solvers,” she said. “It really helps people analyze situations and viewpoints.”

Critical thinking can also prevent you from having knee-jerk reactions that backfire in the long run, Dierickx said. “Decisions based on critical thinking are more likely to be ones that we feel confident about,” Drabkin added.

Critical thinking makes you look smart

Dierickx said when we use critical thinking, we have more proof to back up our statements or decisions, making it easier to influence and earn the respect of others.

“You build up a reputation as somebody who's a reliable thinker,” Dierickx said. “It makes you stand out because in most organizations, a lot of people say the same things.”

7 ways to improve your critical thinking skills

The following habits are worth incorporating into your daily routine—that is, if you want to impress your colleagues and avoid falling into a spiral of poor choices.

1. Ask questions

Good critical thinkers, Owens said, aren’t afraid to ask others when they’re unsure about something. This allows them to have as much information in front of them as possible before making a decision. It also ensures they’re never so confident in their assumptions that they ignore better options.

2. Practice reflection

Dierickx advised baking time for reflection into your day, particularly after an emotional situation is resolved or a big project is completed. Consider:

• What was the context?
• What was I thinking and feeling in the moment?
• What were other people thinking and feeling in the moment?
• What could I have done differently knowing what I know now?

It can be helpful, too, to loop in someone you trust or admire for feedback on how you handled it and what they would have done differently.

3. Be open to change

Owens and Dierickx agreed that people who are open minded have more success when it comes to critical thinking. “My biggest pet peeve is when people say, ‘Well, we've always done it that way.’ Don't become that person,” Owens said. “There's always an alternate way to do something, and understanding that your way is not always the only way or the right way to do something.”

Dierickx advised being “willing to let go of what you believed was true yesterday in the face of new evidence.”

“We need to be certain and uncertain,” she added. “You can't be so certain that you never question. That's not critical thinking. That's blind ignorance.”

4. Build a diverse network

You’ll never learn to think critically if you’re only faced with perspectives that mimic your own. So make the effort to surround yourself with people of different backgrounds, expertise, interests, and viewpoints and actively seek out their advice, feedback, and ideas on a regular basis.

“Learning from peers is one of the most important ways that adults learn something, which is great actually for critical thinking, because critical thinking skills are often learned in conversation,” Drabkin said.

“Even if there might be somebody whose views you disagree with, it's still helpful to hear them out,” she added.

5. Get good at active listening

When you’ve developed a diverse network of friends, colleagues, and mentors, it’s important that you’re really engaged with what they’re saying to you so you can leverage those insights for your own critical thinking.

Here’s our guide to becoming an active listener , or someone who listens with intent and strategy (and most definitely doesn’t scroll on their phone while chatting with others).

6. Read and study widely

Just as it’s important to interact with different types of people to get better at critical thinking, Dierickx said, it’s also important to take in new information outside your profession or area of expertise.

She suggested setting aside time in your schedule to read scholarly articles or books on topics you’re not as familiar with or even ideas you disagree with.

Similarly, she said, it can be helpful to take on new hobbies or study up on activities that are unfamiliar.

7. Take on stretch assignments

Critical thinking can come into play when you put yourself outside your comfort zone, and there’s no better way to do that than to tackle something new and different in your job.

That isn’t to say that you should raise your hand to lead an important project without understanding what it requires or flagging to your boss where your knowledge gaps are. But you should be open to being the dumbest person in the room or having your skill set and confidence questioned by other people and new ideas.

How to show off your critical thinking skills in the job search

Employers value critical thinkers because they’re often autonomous, innovative, and enjoyable to work with, so it’s key to incorporate examples of your critical thinking in action at several points in your job search process.

In a resume or cover letter

Job search wisdom states your resume bullets and cover letter should focus on your accomplishments instead of your duties. Owens added this is a great way to imply you’re a good critical thinker on paper.

She suggested including not just ways that you moved the needle or added value but “how you made those types of decisions, or what it was that influenced you to do things the way that you've done them.”

In a job interview

Critical thinking skills are frequently assessed by employers through behavioral questions , skills tests, and case studies. Owens said when approaching any job assessment, think out loud—“not just necessarily telling them your answer, but helping them understand how you got to the answer.”

And don’t be afraid to ask follow-up questions before providing a response. “Ask for some context as to why they're asking you that question so you can understand the type of example you need to give them in order to frame your answers,” Owens said. “And that's all part of critical thinking—knowing what questions to ask or knowing that you have to ask a question in order to be able to come up with a solution.”

Drabkin noted that part of critical thinking is seeing beyond what’s in front of you. In an interview, this could mean looking for and pointing out gaps in a job or team where you could be a unique asset. “Finding that and demonstrating that will show your interviewer and show the company that you have these critical thinking skills because you're able to analyze the role in a way that maybe they haven't,” she said.

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What is Critical Thinking?

Critical thinking is the ability to think clearly and rationally, understanding the logical connection between ideas.  Critical thinking has been the subject of much debate and thought since the time of early Greek philosophers such as Plato and Socrates and has continued to be a subject of discussion into the modern age, for example the ability to recognise fake news .

Critical thinking might be described as the ability to engage in reflective and independent thinking.

In essence, critical thinking requires you to use your ability to reason. It is about being an active learner rather than a passive recipient of information.

Critical thinkers rigorously question ideas and assumptions rather than accepting them at face value. They will always seek to determine whether the ideas, arguments and findings represent the entire picture and are open to finding that they do not.

Critical thinkers will identify, analyse and solve problems systematically rather than by intuition or instinct.

Someone with critical thinking skills can:

Understand the links between ideas.

Determine the importance and relevance of arguments and ideas.

Recognise, build and appraise arguments.

Identify inconsistencies and errors in reasoning.

Approach problems in a consistent and systematic way.

Reflect on the justification of their own assumptions, beliefs and values.

Critical thinking is thinking about things in certain ways so as to arrive at the best possible solution in the circumstances that the thinker is aware of. In more everyday language, it is a way of thinking about whatever is presently occupying your mind so that you come to the best possible conclusion.

Critical Thinking is:

A way of thinking about particular things at a particular time; it is not the accumulation of facts and knowledge or something that you can learn once and then use in that form forever, such as the nine times table you learn and use in school.

The Skills We Need for Critical Thinking

The skills that we need in order to be able to think critically are varied and include observation, analysis, interpretation, reflection, evaluation, inference, explanation, problem solving, and decision making.

Specifically we need to be able to:

Think about a topic or issue in an objective and critical way.

Identify the different arguments there are in relation to a particular issue.

Evaluate a point of view to determine how strong or valid it is.

Recognise any weaknesses or negative points that there are in the evidence or argument.

Notice what implications there might be behind a statement or argument.

Provide structured reasoning and support for an argument that we wish to make.

The Critical Thinking Process

You should be aware that none of us think critically all the time.

Sometimes we think in almost any way but critically, for example when our self-control is affected by anger, grief or joy or when we are feeling just plain ‘bloody minded’.

On the other hand, the good news is that, since our critical thinking ability varies according to our current mindset, most of the time we can learn to improve our critical thinking ability by developing certain routine activities and applying them to all problems that present themselves.

Once you understand the theory of critical thinking, improving your critical thinking skills takes persistence and practice.

Try this simple exercise to help you to start thinking critically.

Think of something that someone has recently told you. Then ask yourself the following questions:

Who said it?

Someone you know? Someone in a position of authority or power? Does it matter who told you this?

What did they say?

Did they give facts or opinions? Did they provide all the facts? Did they leave anything out?

Where did they say it?

Was it in public or in private? Did other people have a chance to respond an provide an alternative account?

When did they say it?

Was it before, during or after an important event? Is timing important?

Why did they say it?

Did they explain the reasoning behind their opinion? Were they trying to make someone look good or bad?

How did they say it?

Were they happy or sad, angry or indifferent? Did they write it or say it? Could you understand what was said?

What are you Aiming to Achieve?

One of the most important aspects of critical thinking is to decide what you are aiming to achieve and then make a decision based on a range of possibilities.

Once you have clarified that aim for yourself you should use it as the starting point in all future situations requiring thought and, possibly, further decision making. Where needed, make your workmates, family or those around you aware of your intention to pursue this goal. You must then discipline yourself to keep on track until changing circumstances mean you have to revisit the start of the decision making process.

However, there are things that get in the way of simple decision making. We all carry with us a range of likes and dislikes, learnt behaviours and personal preferences developed throughout our lives; they are the hallmarks of being human. A major contribution to ensuring we think critically is to be aware of these personal characteristics, preferences and biases and make allowance for them when considering possible next steps, whether they are at the pre-action consideration stage or as part of a rethink caused by unexpected or unforeseen impediments to continued progress.

The more clearly we are aware of ourselves, our strengths and weaknesses, the more likely our critical thinking will be productive.

The Benefit of Foresight

Perhaps the most important element of thinking critically is foresight.

Almost all decisions we make and implement don’t prove disastrous if we find reasons to abandon them. However, our decision making will be infinitely better and more likely to lead to success if, when we reach a tentative conclusion, we pause and consider the impact on the people and activities around us.

The elements needing consideration are generally numerous and varied. In many cases, consideration of one element from a different perspective will reveal potential dangers in pursuing our decision.

For instance, moving a business activity to a new location may improve potential output considerably but it may also lead to the loss of skilled workers if the distance moved is too great. Which of these is the more important consideration? Is there some way of lessening the conflict?

These are the sort of problems that may arise from incomplete critical thinking, a demonstration perhaps of the critical importance of good critical thinking.

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In Summary:

Critical thinking is aimed at achieving the best possible outcomes in any situation. In order to achieve this it must involve gathering and evaluating information from as many different sources possible.

Critical thinking requires a clear, often uncomfortable, assessment of your personal strengths, weaknesses and preferences and their possible impact on decisions you may make.

Critical thinking requires the development and use of foresight as far as this is possible. As Doris Day sang, “the future’s not ours to see”.

Implementing the decisions made arising from critical thinking must take into account an assessment of possible outcomes and ways of avoiding potentially negative outcomes, or at least lessening their impact.

• Critical thinking involves reviewing the results of the application of decisions made and implementing change where possible.

It might be thought that we are overextending our demands on critical thinking in expecting that it can help to construct focused meaning rather than examining the information given and the knowledge we have acquired to see if we can, if necessary, construct a meaning that will be acceptable and useful.

After all, almost no information we have available to us, either externally or internally, carries any guarantee of its life or appropriateness.  Neat step-by-step instructions may provide some sort of trellis on which our basic understanding of critical thinking can blossom but it doesn’t and cannot provide any assurance of certainty, utility or longevity.

Continue to: Critical Thinking and Fake News Critical Reading

See also: Analytical Skills Understanding and Addressing Conspiracy Theories Introduction to Neuro-Linguistic Programming (NLP)

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critical thinking

Definition of critical thinking

Examples of critical thinking in a sentence.

These examples are programmatically compiled from various online sources to illustrate current usage of the word 'critical thinking.' Any opinions expressed in the examples do not represent those of Merriam-Webster or its editors. Send us feedback about these examples.

Word History

1815, in the meaning defined at sense 1

Dictionary Entries Near critical thinking

critical temperature

critical value

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“Critical thinking.” Merriam-Webster.com Dictionary , Merriam-Webster, https://www.merriam-webster.com/dictionary/critical%20thinking. Accessed 6 Jul. 2024.

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critical thinking

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• Stanford Encyclopedia of Philosophy - Critical Thinking
• Internet Encyclopedia of Philosophy - Critical Thinking
• Monash University - Student Academic Success - What is critical thinking?
• Oklahoma State University Pressbooks - Critical Thinking - Introduction to Critical Thinking
• University of Louisville - Critical Thinking

critical thinking , in educational theory, mode of cognition using deliberative reasoning and impartial scrutiny of information to arrive at a possible solution to a problem. From the perspective of educators, critical thinking encompasses both a set of logical skills that can be taught and a disposition toward reflective open inquiry that can be cultivated . The term critical thinking was coined by American philosopher and educator John Dewey in the book How We Think (1910) and was adopted by the progressive education movement as a core instructional goal that offered a dynamic modern alternative to traditional educational methods such as rote memorization.

Critical thinking is characterized by a broad set of related skills usually including the abilities to

• break down a problem into its constituent parts to reveal its underlying logic and assumptions
• recognize and account for one’s own biases in judgment and experience
• collect and assess relevant evidence from either personal observations and experimentation or by gathering external information
• adjust and reevaluate one’s own thinking in response to what one has learned
• form a reasoned assessment in order to propose a solution to a problem or a more accurate understanding of the topic at hand

Theorists have noted that such skills are only valuable insofar as a person is inclined to use them. Consequently, they emphasize that certain habits of mind are necessary components of critical thinking. This disposition may include curiosity, open-mindedness, self-awareness, empathy , and persistence.

Although there is a generally accepted set of qualities that are associated with critical thinking, scholarly writing about the term has highlighted disagreements over its exact definition and whether and how it differs from related concepts such as problem solving . In addition, some theorists have insisted that critical thinking be regarded and valued as a process and not as a goal-oriented skill set to be used to solve problems. Critical-thinking theory has also been accused of reflecting patriarchal assumptions about knowledge and ways of knowing that are inherently biased against women.

Dewey, who also used the term reflective thinking , connected critical thinking to a tradition of rational inquiry associated with modern science. From the turn of the 20th century, he and others working in the overlapping fields of psychology , philosophy , and educational theory sought to rigorously apply the scientific method to understand and define the process of thinking. They conceived critical thinking to be related to the scientific method but more open, flexible, and self-correcting; instead of a recipe or a series of steps, critical thinking would be a wider set of skills, patterns, and strategies that allow someone to reason through an intellectual topic, constantly reassessing assumptions and potential explanations in order to arrive at a sound judgment and understanding.

In the progressive education movement in the United States , critical thinking was seen as a crucial component of raising citizens in a democratic society. Instead of imparting a particular series of lessons or teaching only canonical subject matter, theorists thought that teachers should train students in how to think. As critical thinkers, such students would be equipped to be productive and engaged citizens who could cooperate and rationally overcome differences inherent in a pluralistic society.

Beginning in the 1970s and ’80s, critical thinking as a key outcome of school and university curriculum leapt to the forefront of U.S. education policy. In an atmosphere of renewed Cold War competition and amid reports of declining U.S. test scores, there were growing fears that the quality of education in the United States was falling and that students were unprepared. In response, a concerted effort was made to systematically define curriculum goals and implement standardized testing regimens , and critical-thinking skills were frequently included as a crucially important outcome of a successful education. A notable event in this movement was the release of the 1980 report of the Rockefeller Commission on the Humanities that called for the U.S. Department of Education to include critical thinking on its list of “basic skills.” Three years later the California State University system implemented a policy that required every undergraduate student to complete a course in critical thinking.

Critical thinking continued to be put forward as a central goal of education in the early 21st century. Its ubiquity in the language of education policy and in such guidelines as the Common Core State Standards in the United States generated some criticism that the concept itself was both overused and ill-defined. In addition, an argument was made by teachers, theorists, and others that educators were not being adequately trained to teach critical thinking.

What are the Different Types of Planning in Project Management?

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What is the Role of Critical Thinking in Project Management?

Every individual has their biases, and project managers are no exception. However, thinking critically and recognising your biases are essential to have a successful project. So, what is the role of critical thinking in project management?

From the top answer, it is clear that we all have biases, but it is tough to recognise them for any individual. It requires a separate sit down with yourself and objective self-analysis. However, what could help in this process is the list of biases that each of us may have. 

Hopefully, by the end of the post, I and you will be more self-aware and will be able to make more rational decisions in your teams and organisations. Plus, we should recognise the same biases in other stakeholders and enhance our stakeholder management skills.

What is Critical Thinking?

It is pretty hard to define critical thinking as it covers multiple aspects of communication, analysis, decision-making, and addressing biases. My best definition would sound like this:

Critical thinking is finding and understanding facts to make a decision. The goal is to be as rational as possible, critically evaluate situations and information to stay rational and find the best options. 

Still, the best school you will have is life with actual complex grey situations, where a straightforward decision is not clear. You will need to learn through: 

Why Do Project Managers Need Critical Thinking Skills?

Projects are complex affairs with multiple stakeholders who have their interests in mind and opinions. Plus, you will never have complete information about the future and will have to make various assumptions. Unfortunately, you cannot hope to have a successful project based on opinions and unclarified assumptions. Therefore, we would want to improve our odds of success by thinking on our feet and filtering opinions from facts and evaluating data accurately.

Sometimes people associate critical thinking with being critical of something or someone. However, that is not the case, as we merely clarify the situation through open discussion or rational thought processes.

We will learn how to improve our critical thinking by asking the right questions in the first place and addressing our biases. But before that, let’s understand objectives for the project manager and critical thinking.

What Is Project Manager’s Objective with Applying Critical Thinking?

Second, we need to make sure that our messages are unambiguous. People have biases and beliefs; the last thing we need is misinterpretation and hurdles from various stakeholders. Critical thinking can help with refining communication. 

What Are Top Qualities of Critical Thinkers?

1. enhance analytical skills to become better critical thinker.

As we try to be more logical, analytical skills are essential. As a project manager or business analyst, the good news is that you have those in abundance. You only need to utilise them. Well analysed situation or constructed argument to follow a specific direction could save a project from wasted resources. 

2. Being Tolerant to Become Better Critical Thinker

3. critical thinkers need to be confident, 4. curiosity helps to be a critical thinker.

If you would like to learn about different perspectives or understand broader pictures and situations, you need to be interested. If you are not, you are unlikely to seek those answers and will just follow the status quo. A bit of curiosity might give you a more rounded solution.

5. Critical Thinkers Need to be Truth-seekers 

The goal of critical thinking is not to be correct. It is about finding what is the truth even if it proves that you are wrong. One excellent quality of the leader is to admit when they are wrong. You will command the respect of your colleagues and probably get a better result for the organisation.

6. Constructing A Good Argument to become a Critical Thinker

What are challenges with critical thinking in projects, time constraints for critical thinking in projects.

Critical thinking is hard work and requires time. Projects tend to be a fast-paced environment with multiple deadlines, meetings and deliverables. Sometimes you do not have time for all those second opinions, inputs from stakeholders or complex thought processes. Although you should sometimes prioritise logic and reason, you end up going with your experience, a.k.a. “gut feeling”.

Senior Stakeholders Is A Challenge For Critical Thinking

Unrealistic expectations hurst critical thinking, misunderstanding international teams or processes.

Misunderstanding is common in projects that are run internationally. Different cultures might interpret input or output unexpectedly. Also, you can have stakeholders who may not appreciate all the processes involved in various project activities. 

It will be hard to think critically as a group in both cases. You want to spend additional time explaining context, highlighting complex scenarios/efforts and clarifying expectations and definitions. 

Challenging Norms is Difficult

Lack of knowledge .

A project can have a particular domain which is new to you. It would help if you read up about it, but sometimes it is not enough. Trying to wing it will not be the right approach as you cannot have a rational, considered point of view without understanding. It is reasonable to get outside help, like consultants or other project managers in those cases.

Not Asking a Question or the Right Question

There are situations where later in the project, you realised that some of the critical questions had not been asked and conclusions have been made based on assumptions. Therefore, you cannot have the correct answer without asking the question. It would be best to correct your mistake and get the required input to adjust your thinking and become more inlighted.

What Are Top 10 Biases of Project Managers?

If you would like to get an exhaustive list, check out the book on amazon,  The Art of Thinking Clearly . It is a very long list, but the author gives very lovely examples interesting to listen to.

1. Planning Fallacy Impacts Your Critical Thinking

Senior management would also have such biases and pressure to complete the project sooner than you would feel comfortable with. Altogether, you might also overestimate benefits to the organisation and underestimate costs in the business case. Therefore, the organisation might start the project, which might cost more than the benefits we can realise.

The easiest solution would be to compare your project with a similar project in the past when preparing plans and cost vs benefits analysis. I have also written two articles that help to deal with budget and timeline issues. Have a look; they both help if you end up in a bad spot in your project.

2. Confirmation Bias   Impact Your Critical Thinking

In both cases, we might overlook great options in the market that could bring more value to the business with lower costs. The best way to approach the problem is to define a very clear process that should test if a particular solution is good or bad. Then get stakeholders to approve the approach and eventually ask people to trust the results. Therefore, you have a data-driven answer.

3. Déformation Professionnelle Impact Your Critical Thinking

If you have worked on projects for some time, you might have your tools and methods. Say you love the Waterfall approach, and there are projects where it fits perfectly. However, suppose suddenly your project has less certainty because you want to deliver a new product for the company. In that case, you might waste a lot of time and resources by trying to plan everything upfront. Hence, an Agile approach could be more suitable.

Also, stakeholders might only like to use one particular tool in the business. For example, they are very good with VBA code, and they want to transform data using only VBA. In contrast, Python or R might be much faster and easier to use for the same processes.

4. Anchors   Impact Your Critical Thinking

In the project, I would say it has both negative and positive effects. If you had a similar project before, you might use that information as a starting point to evaluate your current project. 

5. Availability bias Impacts Your Critical Thinking

If you are a project manager, you might have particular experience with various tools already available in the business. These might do the job well, but more suitable options are available elsewhere. You can do your research or get other people to share their take. Creating an environment where different perspectives are respected and considered can help to counter this bias.

6. Information bias Impacts Your Critical Thinking

I think the rule of thumb 80/20 works well here. Try concentrating on the 20% of information that gives you the most insights. Explain to your stakeholders the cost and benefit of getting the rest. They should appreciate that you are giving already 80% of valuable information for their decisions, and the rest might just take too much time.

7. Decision fatigue Impacts Your Critical Thinking

8. effort justification impacts your critical thinking.

Effort justification is increasing the value of your results depending on the amount of effort you put in. The rule of thumb of 80/20 fits here as well. Most of the activities in projects (80%) will bring only 20% of the value and vice versa.

In initiatives, try to work backwards from the value you create whenever it is possible. Then only do the tasks with the given quality that still achieves the desired objective or results. Anything that does not have to be done to reach the required value, leave for later.

9. Default Effect Impact on Your Critical Thinking

If you would like to read more about dealing with such stakeholders, check out my post:  SARAH MODEL OF CHANGE: THE CHANGE CURVE FOR PROJECTS

Before promoting change, appreciate the impact, it may have on you or other stakeholders. Keep calm, and explain the situation and broader benefits. Usually, change brings new opportunities and improves the state of life; therefore, help others embrace it or support them until they get used to it.

10. Action Bias   Impacts Your Critical Thinking

Action bias is a tendency to act instead of doing nothing and observing the situation for more extended periods. People forget that choosing not to act is also an action but not as visible. 

11. Bonus: Procrastination Impact Your Critical Thinking

Procrastination could be applied to any activity. But I wanted to include it here. The project manager sometimes needs to have difficult discussions. For example, they might need to discuss additional resources with stakeholders, explain unsatisfactory progress or adjust expectations. 

Project Management Critical Thinking Hacks

We can use multiple hacks to address our inability to deal with biases efficiently. Some we have already discussed, and I will just mention them here again; some will be new. Applying these can help us to be more rational in our project delivery.

1. Critical Thinking Rules of Thumb

Use the Five Whys:  I am sure you have heard this rule, but do you apply it. If something goes wrong, do not jump to solving issues. Try to understand why did it happen by using “Five Whys”. That way, at least you will be solving the right problem.

How to be Efficient with Critical Thinking?

Unfortunately, it is tough to be rational all the time. The good news is you do not need to be. You can go with your gut feeling for those decisions that have a lower impact. Plus, if you are very knowledgeable in a particular type of project, you can also skip the complex process to ensure you are rational.

Therefore, you not just need to prioritise your tasks but also your critical thinking. Decision making is a limited resource in the day, so use it wisely. 

What Is the Critical Thinking Approach In Project Management?

Ok, you have booked your Workshop, and now you think about how to approach the session to get the critical thinking going? What will help is a systematic approach to understanding the problem.

1. Understanding the Core Problem

The goal for you is to understand the issues and conclusions, get to the reasons “Why”, and comprehend the assumptions used to get to this point.

2. Gathering and Evaluating Data

Now that you have built some sort of hypothesis of the problem or situation, you need to prove it with data or accounts from participants. Therefore, clarifying questions to test various assumptions will build clarity and structure if you have the right individuals in the meeting. If you do not have the right individuals to answer questions, you might need to take this offline.

3. Generating and Weighing Alternatives

Check if you or the team have fallacies in the reasoning discussed openly in the group. Have you based your data on tangible investigations and facts rather than opinions?

4. Choosing The Best One

How to uncover stakeholder’s biases in the project.

Stakeholders impact your project and understanding their views, positions, and biases is also highly important to successfully deliver the project. To uncover stakeholder biases in the project, you need to ask the right questions. In general, though, looking from another person’s perspective is an excellent way to approach it. What helps to understand the beliefs are the right questions.

Current View of the World

What are prioritisation questions for critical thinking.

In the project, you have limited resources; therefore, you need to prioritise every day. Your stakeholder will want you to do everything yesterday and will put pressure to give everything now. Asking the right questions to understand the situation and uncover stakeholder fallacies could save you some tough conversations later down the line.

Why is this Significant Today? 

One excellent and polite question to ask is to understand why the project is urgent. People love when you are genuinely interested in their needs.

Why does the Team or I Need to be Involved? 

Sometimes, you may get random requests that are a bit outside your team’s scope. Do not jump blindly addressing them and discuss with stakeholders their thought processes to involve the team. Maybe they just need more information to understand where to direct the query.

Why is this the Most Critical Project for the Team?  

There are always competing priorities in the business. Understanding the most value-added projects from senior management could ensure that you prioritise the right activities.

Critical Thinking in Project Management Conclusion

Critical thinking is a form of balancing act as the correct answer is not always clear; you always end up somewhere midway in the thought process. It is hard to go against your biases, but it could save your project. Therefore, it is worth trying to achieve. You won’t become an expert in logic in one day, but I hope my post will get you a bit closer to keeping a rational mind where needed.

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I am an experienced ex. Business & Data Analyst  and now a  Project Manager  with multiple years of experience gained in several international companies.

These days, business problems require data crunching and telling stories to make the right decisions. Simply put, business stakeholders  need insights into their projects and deliveries.

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Need project manager’s help.

Check out the Fiverr marketplace if you do not have time to run your own projects or just need extra help. They do have multiple project professionals, including project managers. Maybe you will find just the right fit to take some burden from you. I have used Fiverr in the past. The prices are also not too bad. If you seek PM via the corporate route, it will be easily 5x the price.

More From Forbes

Why your business needs critical thinking.

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Cultivating critical thinking skills should be a top priority for any business that wants to succeed in today’s complex and rapidly changing world.

According to the World Economic Forum, “analytical thinking, creativity, and flexibility will be among the most sought-after skills” by 2025, yet few companies invest in such training.

Critical thinking is an essential skill that enables individuals to analyze, evaluate, and synthesize information to make informed decisions. In today's fast-paced, complex, and dynamic work environment, critical thinking is more critical than ever before. It is crucial for organizations to prioritize critical thinking skills among their employees to make well-informed decisions and stay ahead in the competitive market.

Critical thinking skills are needed in every business today.

Rapid technological advancements, globalization, and economic uncertainties have created complex challenges for most businesses. Critical thinking skills are essential to successfully navigating this complexity and uncertainty. Critical thinkers can examine challenges and opportunities three-dimensionally in the broader business context, and they can analyze relevant information to develop a plan of action to address it. Critical thinking enables employees to consider multiple perspectives and potential outcomes of different decisions, leading to better choices that are more likely to succeed.

The ability to evaluate information, data, and facts is important in making informed decisions. Employees who lack basic critical thinking skills may be prone to making decisions based on assumptions, biases, or incomplete information. That often leads to poor decisions. On the other hand, employees who possess critical thinking skills are better equipped to weigh options, analyze the pros and cons of each decision, and make decisions based on factual and reliable information. Such decisions can lead to better outcomes for the organization, resulting in improved productivity, increased revenue, and better customer satisfaction.

In addition to decision making, critical thinking is also essential to problem solving – a key capability for leaders every level.

In the workplace, issues can arise at any time, and managers must be able to identify, analyze and address these problems quickly and efficiently. Critical thinking skills can help leaders identify the root cause of the problem and evaluate different options to solve it. This process can lead to innovative and effective solutions to complex problems that may have otherwise been overlooked or dismissed.

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Finally, critical thinking is vital for effective communication in the workplace.

Employees who can analyze and evaluate information can communicate it effectively to their colleagues and superiors. Critical thinking skills enable employees to articulate their ideas, share their opinions, and offer constructive feedback, leading to improved collaboration and team productivity. Employees who lack critical thinking skills may struggle to communicate their thoughts effectively, leading to misunderstandings, miscommunication, and conflicts.

Businesses of every size must prioritize the development of these skills among their employees to enable them to make informed decisions, solve complex problems, and communicate effectively.

The cultivation of critical thinking skills in the workplace requires investment in training and development programs that equip employees with the necessary tools and techniques to analyze and evaluate information effectively. But the result will be a more efficient, innovative, and productive workforce that can navigate complex challenges and drive success for the organization.

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